WorksheetsBSHM 1C- Fundamentals in Lodging (Semi-final Quiz)
Total questions: 15
Worksheet time: 8mins
is a variable pricing strategy, based on understanding, anticipating and influencing consumer behavior in order to maximize revenue or profits from a fixed, time-limited resource (hotel room reservations)
no shows
overbooking
yield management
walking
registers located in gift shops, cafes, restaurants, bars, etc. Prints out a receipt.
Property management system (PMS)
Point-of-sale (POS)
when a guest does not show up that booked a guaranteed reservation
walking
overbooking
spoilage
no-shows
the hotel has sold more rooms than it physically has available
walking
no-shows
overbooking
spoilage
issue with room (maintenance needed) can not be occupied
available
dirty
occupied
out of order
guest has NOT paid in full for room, room may be given to another paying guest
guaranteed reservation
non-guaranteed reservation
consists of name, contact info, room type, dates of occupation
guest folio
guaranteed reservation
PMS
POS
the purpose of bookkeeping is primarily not to record and summarize financial data.
TRUE
FALSE
Also called the hotel's "financials".
accounts receivable
accounts payable
financial statements
statement of cash flows
money owed to the hotel because of sales made on credit.
accounts receivable (AR)
accounts payable (AP)
Manager's daily sales report is a recap of the previous day's rooms, food and beverage, and other sales.
TRUE
FALSE
rooms are billed to one account, usually 10+ rooms for business/organizations.
cash
group billing
debit/credit
direct billing
guest has paid in full for room
guaranteed reservation
non-guaranteed reservation
room is cleaned and ready to be occupied
available
dirty
occupied
out of order
rooms needs its daily cleaning, already occupied
available
dirty
out of order
occupied
