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Worksheetsmanagement and leadership styles
Total questions: 26
Worksheet time: 13mins
Name
Class
Date
1.
Which of the following is the main purpose of management:
a)
To obtain the needed resources
b)
To reach a specific level of productivity
c)
To accomplish the business’s goals
d)
To create a pleasant working atmosphere
2.
Why should managers know how to do the work of the workers they supervise?
a)
To coordinate employees’ efforts
b)
To establish a chain of command
c)
To create a team spirit among employees
d)
To have realistic expectations for workers
3.
Avery, who manages a silk-screening and embroidery business, has set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business’s advertising budget. This is an example of the ______________ function of management.
a)
Planning
b)
Directing
c)
Organizing
d)
Controlling
4.
What management function is being described in the following situation: David Thomas, a top-level manager, identifies jobs to be performed, assigns responsibility for them, establishes departments to handle the jobs, and determines how many and which employees mid-level managers will supervise.
a)
Directing
b)
Controlling
c)
Planning
d)
Organizing
5.
Which management function is described in the following situation: Christy Chen determines the type of workers she needs, locates qualified applicants, selects those to be hired, and assigns the new hires to a work area.
a)
Directing
b)
Controlling
c)
Staffing
d)
Planning
6.
Which management function is described in the following situation: James Crane has created a team atmosphere among the members of his sales department. When the team exceeded their monthly sales goal, James rewarded them with a celebratory dinner out and a 5% bonus.
a)
Directing
b)
Controlling
c)
Planning
d)
Organizing
7.
A manager evaluates the production output of a department by checking it against the production goals for that time period. This is an example of the ______________ function of management.
a)
Planning
b)
Directing
c)
Organizing
d)
Controlling
8.
A manager who helps an employee count the money in a cash drawer and prepare a bank deposit is demonstrating
a)
Natural talent
b)
Technical Skills
c)
Creativity
d)
Aggressive behavior
9.
What must managers be able to do if they want employees to understand the business’s goals and be productive?
a)
Listen carefully.
b)
Communicate clearly.
c)
Ask questions.
d)
Obtain feedback.
10.
A small-business manager who considers how a one-person reduction in office staff could impact the rest of his/her company is demonstrating
a)
technical skills.
b)
interpersonal skills.
c)
conceptual skills.
d)
job-knowledge skills.
11.
Which of the following are examples of top-level management job titles:
a)
Floor supervisor, area supervisor, and section manager
b)
President, senior vice president, and chief executive officer
c)
Collections supervisor, crew chief, and production supervisor
d)
District manager, department head, and regional sales manager
12.
Why do top-level managers usually receive high salaries?
a)
Their decisions affect the entire company.
b)
They are required to attend a great many meetings.
c)
They have more experience than others in the company.
d)
Their responsibilities involve hands-on supervision.
13.
Which of the following are examples of middle-management job titles:
a)
Floor supervisor, area supervisor, and section manager
b)
President, senior vice president, and chief executive officer
c)
Collections supervisor, crew chief, and production supervisor
d)
District manager, department head, and regional sales manager
14.
Which of the following is an important function of mid-level management:
a)
To prepare workers’ daily schedules
b)
To serve as a link between top-level and first-line management
c)
To make sure projects meet deadlines
d)
To establish long-term objectives for the company
15.
Which of the following are examples of first-line management job titles:
a)
President, senior vice president, and chief executive officer
b)
Collections supervisor, crew chief, and production supervisor
c)
Company vice president, department head, and regional sales manager
16.
Which of the following do many businesses believe to be their most important resource:
a)
Employees
b)
Office supplies
c)
Equipment
d)
Senior vice president, chief financial officer, and regional vice president
17.
Why do all businesses need financial resources?
a)
To negotiate bank loans
b)
To develop cash budgets
c)
To pay operating expenses
d)
To manage investment accounts
18.
Which of the following statements about first-line management is true:
a)
First-line managers are not responsible for carrying out middle management’s plans.
b)
First-line managers never work side by side with their employees.
c)
Businesses typically hire their first-line managers from inside the company.
d)
There are normally fewer first-line managers than middle or top-level managers.
19.
Who is normally responsible for purchasing the proper material resources for workers to use in doing their jobs?
a)
Middle managers
b)
First-line workers
c)
Supervisory managers
d)
Top-level managers
20.
A manager studies the business’s previous sales statistics as well as the sales forecast before making purchasing decisions. What type of resource is the manager using?
a)
Material
b)
Financial
c)
Human
d)
Information
21.
Demands absolute power and authority
a)
Democratic
b)
Situational
c)
Charismatic
d)
Autocratic
22.
Uses persuation to influence others
a)
Democratic
b)
Situational
c)
Charismatic
d)
Autocratic
23.
Allows the group to participate in decision-making
a)
Democratic
b)
Situational
c)
Charismatic
d)
Autocratic
24.
Puts the responsibility of decision-making on the team
a)
Visionary
b)
Democratic
c)
Laissez-faire
d)
Autocratic
25.
Keeps his/her focus on the big picture
a)
Visionary
b)
Democratic
c)
Laissez-faire
d)
Autocratic
26.
Adapts style to the task or situation
a)
Autocratic
b)
Democratic
c)
Laissez-faire
d)
Situational
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