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Worksheetschapter 5 Motivation
Total questions: 25
Worksheet time: 25mins
Ran feels like his hard work is never recognised. Which level of needs (Maslow) is not being satisfied?
Self-Esteem
Social
Self-Actualisation
Physiological
Faiz is worried about losing his job. Which level of needs (Maslow) is not being satisfied?
Self-Esteem
Social
Safety
Self-Actualisation
Which of the following could be used to satisfy Maslow's Self-Esteem Needs?
Provide employees with a free breakfast at work
Organise a staff lunch at a restaurant every Friday
Introduce an 'Employee of the Week' Award
Introduce flexible working hours so staff can start their working day later
Rose thinks that it is an excellent idea to have music playing in the background while her team carry out their duties. What kind of factor is being represented by Herzberg's theory?
A satisfier
A motivator
A hygiene factor
A job content factor
Herzberg two-factor theory of motivation suggests that:
Removing dissatisfaction at work by ensuring the ‘hygiene factors’ that are in place will lead to motivated workers
Higher pay will always lead to better motivated workers
One of the ‘motivator’ factors is reducing the hours of work
One of the ‘motivator’ factors is to provide challenging and rewarding work
Which element of Maslow’s hierarchy of needs would an organization be satisfying if it provides its workers with pension plans
Social
Security
Self-esteem
Physiological
Marissa works in a small supermarket. She thinks that the pay is good. While she enjoys the group of friends with whom she works, she is considering leaving because she feels that her work is not appreciated and is not challenging enough.
According to Maslow, which of the following reasons BEST explains Mary’s desire to leave?
Security needs are not being met
None of her needs is being met
Higher order needs are not being satisfied
Lower order needs are not being satisfied
At which level of Maslow’s Hierarchy of needs would ‘open and honest communication among employees’ be applicable?
Social
Safety
Esteem
Self-actualization
Which of the following would NOT be classified as a hygiene factor based on Herzberg’s Two-Factor Theory?
Pay
Job security
Recognition
working conditions
People dislike work, are not motivated by the desire to do a good job and must be closely supervised. Which of the following categories do these assumptions fall into?
Theory x
Administrative school
Theory y
Human resource model
According to Maslow, what is represented when employees have a desire for positive self-image and the desire to succeed?
Self actualization need
Esteem need
The need to belong
Safety need
Maslow’s Hierarchy of human needs suggest that
All workers will be able to reach self-actualization
Esteem needs are fully met from paying workers more money
Recognition from work done well is an important part of satisfying esteem needs
If a worker feel that his/her social needs are being met through work, then job security is no longer needed
The theory which asserts that motivation depends upon the strength of a tendency to act in a certain way, which in turn depends on the strength of an expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual, is called:
Expectancy Theory
Maslow Theory
Behavior Modification Theory
Herzberg Theory
Whose theory was X & Y?
Vroom
Maslow
McGregor
Herzberg
A supervisor who believes in ____________________
will likely monitor employees closely to ensure that
their work is completed.
McGregor’s Theory X
McGregor’s Theory Y
Herzberg Two Factor Theory
Herzberg Motivator Factor
If Mirza is categorized as a Theory X manager, which of the following behaviors is she most likely to exhibit?
She will empower her subordinates.
She will trust her employees to use their discretion in most matters.
She will strictly control all the details of any project she is managing.
She will delegate authority extensively to junior managers.
________ is the belief that performance is related to rewards.
Valence
Expectancy
Effort
Instrumentality
According to Douglas McGregor's Theory Y, a manager assumes that employees ________.
A) need to be directed
B) prefer to be controlled
C) learn to accept responsibility
D) need to be micromanaged
One of the students is continually late to class. The professor has tried numerous verbal warnings and recently took points away from the student's grade. Based on the above, the professor's actions are consistent with which of the following reinforcement techniques?
Negative reinforcement
Punishment
Positive reinforcement
Extinction
" I will give Honda Civic to my workers who can hit 1 million sales by this year!" These statements is best refer to
Maslow theory
Herzberg theory
expectancy theory
reinforcement theory
" I will cut your salary if you still don't improve your performance!" These statements is best refer to
positive reinforcement
negative reinforcement
extinction
punishment
