HOTSPOT - You open the Microsoft Call Quality Dashboard as shown in the following exhibit. REFER TO DIAGRAM 1 Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic. NOTE: Each correct selection is worth one point. Hot Area: REFER TO DIAGRAM 2

(a)  

REFER TO CASE STUDY 1 HOTSPOT - During the pilot project, you review the global policies in the Microsoft Teams admin center. Contoso has a global meeting policy configured as shown in the following exhibit. REFER TO DIAGRAM 1 Contoso has a global live events policy configured as shown in the following exhibit. REFER TO DIAGRAM 2 For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

Hot Area:

Answer Area:

The policies meet Requirement1 for meeting and live events. Yes/No

The policies meet Requirement2 for meeting and live events. Yes/No

The policies meet Requirement3 for meeting and live events. Yes/No

Addendum:

Meeting and Live Event Requirements Requirement1: Guest users must be able to join live events. Requirement2: Guest users must always wait in a meeting lobby. Requirement3: Contoso users must always bypass the meeting lobby when they join meetings by using the Microsoft Teams client.

(a)  

REFER TO CASE STUDY 1 HOTSPOT - You need to recommend which inbound ports to the network and outbound ports to Office 365 must be allowed on the company's firewall after the planned upgrade. The solution must meet the security requirements. Which inbound and outbound ports should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:

REFER TO THE DIAGRAM

Addendum:

Security Requirements

✑ The number of ports allowed on the company’s firewall must be limited.

(a)  

REFER TO CASE STUDY 1 DRAG DROP - You need to recommend a voice topology for the departments. The topology must meet the calling requirements and the security requirements. What should you recommend for each department? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Select and Place: REFER TO THE DIAGRAM

Addendum:

Calling Requirements

✑ Minimize the on-premises PSTN infrastructure.

Security Requirements

✑ To meet the company’s compliance policy, users in the sales department must continue to use on-premises Skype for Business for IM and calling only.

(a)  

REFER TO CASE STUDY 2 HOTSPOT - You need to configure Microsoft Teams to meet the department upgrade requirements. For each of the following statements, select Yes if that statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. Hot Area: REFER TO THE DIAGRAM

Addendum:

Department Upgrade Requirements

Sales - Must use Microsoft Teams and Skype for Business. Must receive incoming chats and calls by using the same client that initiated the communication.

HR - Must use Microsoft Teams for collaboration and meetings. Must maintain Skype for Business as the preferred client for chat and calling.

IT and R&D - Must use only the Microsoft Teams for chat, meetings, calling, and collaboration.

(a)  

REFER TO CASE STUDY 2 DRAG DROP - You need to configure data retention policies for the teams. The solution must meet the data retention requirements. Which content location should you include in the retention policies? To answer, drag the appropriate content locations to the correct requirements. Each content location may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. Select and Place: REFER TO THE DIAGRAM Addendum:

Data Retention Requirements

Requirement1: All messages in team collaborations must be deleted after seven years. Requirement2: All files used in team collaborations must be retained for five years. Requirement3: All files used in personal chats must be retained for five years.

(a)  

REFER TO CASE STUDY 2 HOTSPOT - You need to recommend a solution to perform the network validation tasks for the planned upgrade. Which tool and role should you recommend for each user? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area: REFER TO THE DIAGRAM

Addendum:

Planned Network Tasks

✑ An administrator named Admin5 must be able to review the required bandwidth to support audio conferencing, video conferencing, and screen sharing in Microsoft Teams.

✑ An administrator named Admin6 must be able to review network issues that cause poor call quality reported by users.

(a)  

HOTSPOT - Your company has a Microsoft 365 subscription that uses Phone System. You need to configure Microsoft Teams to meet the following requirements: ✑ Ensure that calls to the company's sales department are routed to multiple users in the sales department. ✑ Ensure that calls to the company's marketing department are routed to multiple users in the marketing department. ✑ Outside of business hours, ensure that calls from PSTN users receive a custom greeting. ✑ During business hours, ensure that calls from PSTN users can be received by the sales and marketing department users. What is the minimum number of auto attendants and call queues you should configure to meet the requirements? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:

(a)  

HOTSPOT - Your company has a Microsoft 365 subscription. You need to configure Microsoft Teams to meet the requirements shown in the following table. REFER TO DIAGRAM 1 What should you configure for each requirement? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area: REFER TO DIAGRAM 2

(a)  

HOTSPOT - Your company has a Microsoft Office 365 subscription. A user reports that a conference call on October 2 had poor audio quality. You view the call history as shown in the Call History exhibit. (Click the Call History tab.) REFER TO DIAGRAM 1 You view the call analytics as shown in the Call Analytics exhibit. (Click the Call Analytics tab.) REFER TO DIAGRAM 2 For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. Hot Area: On October 2, all participants experienced good quality audio during the conference call. Yes/No On October 2, some participants on the conference call were external users. Yes/No The organizer of the October 2 meeting is a user at the company. Yes/No

(a)  

HOTSPOT - Your company has a Microsoft 365 subscription. You need to review the following information: ✑ The Rate My Call (RMC) data provided by users. ✑ The number of Microsoft Teams live event views from the past three months. What should you use to view the information? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area: REFER TO THE DIAGRAM

(a)  

HOTSPOT - Your company has a Microsoft 365 subscription that uses Phone System. You need to configure the environment to meet the following requirements: ✑ Only users in the company's sales department must have Call forwarding and simultaneous ringing to external phone numbers set to Off. ✑ Only users in the marketing department must have Inbound calls can be routed to call groups set to Off. ✑ All outbound calls to the PSTN must use the auto attendant number as the caller ID. What is the minimum number of policies that should be created? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area: REFER TO THE DIAGRAM

(a)  

HOTSPOT - Your company has a Microsoft 365 subscription. You add guest users to the organization. The company's global live event policy is configured as shown in the following exhibit. REFER TO DIAGRAM 1 Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic. NOTE: Each correct selection is worth one point. Hot Area: REFER TO DIAGRAM 2

(a)  

HOTSPOT - You have a Microsoft 365 subscription. You need to create the call queues shown in the following table. REFER TO DIAGRAM 1 Which routing method should you configure for each call queue? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area: REFER TO DIAGRAM 2

(a)  

HOTSPOT - Your company has a Microsoft 365 subscription that uses Phone System. Two employees have the user accounts shown in the following table. REFER TO DIAGRAM 1 The employees are leaving the company. You need to ensure that the phone numbers can be reassigned to other employees as quickly as possible. What should you use for each employee? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area: REFER TO DIAGRAM 2

(a)  

HOTSPOT - You have a Microsoft 365 subscription that has the licenses shown in the following table. REFER TO DIAGRAM 1 What is the maximum number of user phone numbers and toll-free service numbers you can acquire? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area: REFER TO DIAGRAM 2

(a)  

HOTSPOT - You have a Microsoft Office 365 subscription. All users are assigned a Calling Plan license. You configure emergency calling. The global emergency calling policy is configured as shown in the Emergency Calling exhibit. (Click the Emergency Calling tab.) REFER TO DIAGRAM 1 The global emergency call routing policy is configured as shown in the Emergency Call Routing exhibit. (Click the Emergency Call Routing tab.) REFER TO DIAGRAM 2 The network topology is configured as shown in the Network Topology exhibit. (Click the Network Topology tab.) REFER TO DIAGRAM 3 For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. Hot Area: Answer Area: Calling Plan users will connect to emergency services when they dial an emergency number. Yes/No The Testing and Validation group will conference in to all emergency calls. Yes/No The NAPT Office site is assigned the appropriate policies to make emergency calls. Yes/No

(a)  

HOTSPOT - Your company has a Microsoft Office 365 subscription. The company has offices in France, United States, and Belgium. You plan to implement Phone System to meet the following requirements: ✑ The office in Belgium must use SIP trunks from the current telecommunication provider. ✑ The office in France must integrate the phone number range and an on-premises IP-PBX. ✑ The office in the United States must minimize the infrastructure required to deploy the planned Phone System. You need to recommend which PSTN connectivity meets the requirements. Which PSTN connectivity should you recommend for each office? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area: REFER TO THE DIAGRAM

(a)  

HOTSPOT - You have a Microsoft 365 E5 subscription. You plan to enable Phone System for Microsoft Teams. You need to configure the following: ✑ On-hold music ✑ A greeting message ✑ Call forwarding and simultaneous ringing to external phone numbers Which two settings should you configure? To answer, select the appropriate settings in the answer area. NOTE: Each correct selection is worth one point Hot Area: REFER TO THE DIAGRAM

(a)  

HOTSPOT - Your company has a Microsoft Office 365 subscription. The assigned licenses are shown in the Licenses exhibit. (Click the Licenses tab.) The available phone numbers are shown in the Phone numbers exhibit. (Click the Phone Numbers tab.) For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. Hot Area: Answer Area: Phone number +1 952 222 8948 can be assigned to a user. Yes/No Phone number +1 952 222 8948 can be assigned to a call queue. Yes/No Phone number +1 952 222 8948 can be assigned to a conference bridge. Yes/No

(a)  

HOTSPOT - You have a Microsoft 365 subscription that uses Microsoft Teams. You need to configure phone settings to meet the following requirements: ✑ Put a call on hold, and then transfer the call. ✑ Hide the calling phone number of outgoing calls. What should you configure for each requirement? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area: REFER TO THE DIAGRAM

(a)  

HOTSPOT - You have a Microsoft 365 subscription that uses Microsoft Teams. You need to meet the following requirements: ✑ Users must be able to join meetings by dialing a phone number. ✑ Users must be able to apply custom branded meeting lobbies. ✑ Auto attendants and call queues must be implemented. Which Microsoft Teams feature should you configure for each requirement? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area: REFER TO THE DIAGRAM

(a)  

DRAG DROP - Your company has a Microsoft 365 subscription that uses Microsoft Teams. The company has a team named Customer Support. Guest users from outside the company regularly access the Customer Support team. You need to configure the Guest access settings to meet the following requirements: ✑ Guest users must be able to view only a single application during screen sharing sessions. ✑ Guest users must be prevented from creating channels in Customer Support. ✑ Guest users must be admitted to meetings manually. Which settings should you configure for each requirement? To answer, drag the appropriate settings to the correct requirements. Each setting may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. Select and Place:

(a)  

HOTSPOT -

You have a Microsoft 365 subscription that uses Microsoft Teams and contains the users shown in the following table.

REFER TO DIAGRAM 1

You have a team named Project1 that contains the members shown in the following table.

REFER TO DIAGRAM 2

You need to monitor Project1 for the following administrative actions:

✑ The creation and deletion of channels

✑ Changing the role assignments of team members

Which users can monitor Project1, and which feature should the users use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Hot Area:

REFER TO DIAGRAM 3

(a)