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WorksheetsBusiness Management Semester 1 Revision
Total questions: 26
Worksheet time: 21mins
Select the 5 functional areas of business
Finance, IT, HR, Management & Marketing
HR, Marketing, IT, Accounting & Management
IT, HR, Sales, Management & Marketing
Management, Finance, Control, HR & IT
Accounting, Marketing, Sales, Finance & IT
The T in SWOT Analysis stands for
(a)
What is a PESTLE analysis?
A strategic planning tool used to assess the Strengths, Weaknesses, Opportunities and Threats of a business
A technique for analysing the macro-environment (factors outside the organisation) of an organisation under the following headings:
political economic, socio-cultural, technological, legal and environmental
The socio-cultural factors within a PESTLE analysis considers factors such as which?
Inflation
Safety regulations
Environmental requirements
Demographics, gender, income distribution, emigration and issue of a cultural nature such as, language, customs and religion
Fill in the blanks: Fill in the blank: the micro-environment refers to those factors which are (a) to the organisation and thus the organisation has some control over.
The macro-environment includes factors which are primarily (a) the control of the organisation.
Micro factors include which of the following
Suppliers
Shareholders
Customers
Employees
Political
Which of the following comes second in the Product Life Cycle?
Introduction Stage
Growth Stage
Maturity Stage
Decline Stage
What is the Marketing STP process?
A three-step process in marketing management:
Sectioning, Targeting and Pricing
A three-step process in marketing management:
Segmentation, Targeting and Positioning
A three-step process in marketing management:
Segmentation, Targeting and Plucking
A (a) organisational structure ensures management and decision making power is contained at the top of the hierarchy.
A (a) structure, decision making and management is spread across the organisation into different departments, teams or people.
Which of the following is NOT a type of departmentalisation?
Functional departmentalisation
Geographical departmentalisation
Matrix departmentalisation
Segmenting departmentalisation
Which of the following is NOT a stage of the Human Resource Management Process?
Planning
Recruitment & Selection
Induction/Orientation
Customer Service
Performance Appraisal
The specific aptitudes, qualifications or skills required to complete the job competently are contained in which of the following
Job Analysis
Job description
Person specification
What is a technique not advised to be used by managers to reduce resistance to change?
educating
communicating
active participation
support
manipulation and coercion
What management function is the following describing: the process of assembling the people, organising resources, and distributing the planned work necessary to carry out the managers plan.
Planning
Organising
Commanding
Coordinating
Controlling
A ______ controls a group or group of individuals in order to achieve a specified objective.
leader
manager
Intrinsic motivators include which of the following 3
Drive
Fear of failure
Salary
Desire for acknowledgement/recognition
A ______ has the ability to influence, motivate, and enable others to contribute to the organisation's success.
Leader
Manager
Extrinsic factors are (a) to the person
There are (a) stages of Tuckman's group development.
Employees input must match the output received is which of the following theories of motivation?
Maslow's Hierarchy
Herzberg's Two Factor Theory
McGregor Theory X & Theory Y
McClelland's 3 Needs
Equity
Vrooms Expectancy Theory is as follows: Motivation = Expectancy x Instrumentality x (a)
A leader who is used various techniques or styles in the moment/situation is known as what type of leadership style?
Trait
Behavioural
Contingency
Charismatic
Situational
Some of Belbin's Team Roles include (choose 4)
plant
investigator
shaper
teamworker
functionalist
Which stage of Tuckman's group development dismantles the group/team?
Forming
Storming
Norming
Performing
Adjourning
