The skills, experience, and expertise, coupled with information and intelligence that creates a person’s intellectual resources

Raw facts that describe the characteristics of an event or object

Information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making

where does worst selling product fall under

where does best selling product fall under?

where does best customer fall under?

where does worst customer fall under?

where does Choosing not to fire a sales representative who is underperforming knowing that person is experiencing family problems fall under?

where does Creating daily specials based on items that are about to expire first fall under?

where does Listing products that are about to expire first on the menu first fall under?

where does order date fall under?

where does quantity ordered fall under?

where does amount sold fall under?

where does customer number fall under

The uncertainty of data, including biases, noise, and abnormalities. Uncertainty or untrustworthiness of data. Data must be meaningful to the problem being analyzed. Must keep data clean and implement processes to keep dirty data from accumulating in systems.

Different forms of structured and unstructured data. Data from spreadsheets and databases as well as from email, videos, photos, and PDFs, all of which must be analyzed.

The analysis of streaming data as it travels around the Internet. Analysis necessary of social media messages spreading globally.

The scale of data. Includes enormous volumes of data generated daily. Massive volume created by machines and networks. Big data tools necessary to analyze zettabytes and brontobytes.

The science of fact-based decision making

he scientific process of transforming data into insight for making better decisions

Uses techniques that describe past performance and history

examines data ore content to answer the question.

Uses techniques that extract information from data and uses it to predict future trends and identify behavioral patterns

Uses techniques that create models indicating the best decisions to make or course of action to take

Helps companies manage the creation, storage, editing, and publication of their website content

The exchange of digital messages over the Internet

An online face-to-face, visual communication performed with other Internet users by using a webcam and dedicated software.

Converts an audio broadcast to a digital music player

Blends videoconferencing with document sharing and allows the user to deliver a presentation over the web to a group of geographically dispersed participants

A service that enables instant or real-time communication between people

The wisdom of the crowd

Software whose source code is made freely available (not on a fee or licensing basis, as in ebusiness) for any third party to review and modify

Where buyers post feedback on sellers

Supports the capturing, organization, and dissemination of knowledge (i.e., know-how) throughout an organization

Mozilla Firefox

Advises golf caddies

Looking outside the box

Rates eBay sellers

States that the value of a telecommunication's network is proportional to the square of the number of connected users of the system.

-Describes how products in a network increase in value to users as the number of users increases.

Collaborative website that allows users to add, remove, and change content

Popular business examples include Wikipedia, National Institutes of Health, Intelpedia, LexisNexis, Wiki for Higher Education

An online journal that allows users to post their own comments, graphics, and videos

Popular business examples include Sweet Leaf Tea, Stonyfield Farm, Nuts about Southwest, and Disney Parks

Connects a group of computers in close proximity, such as in an office building, school, or home

A large computer network usually spanning a city

Spans a large geographic area, such as a state, province, or country

Spans a large geographic area, such as a state, province, or country

City library

Home

Microsoft’s campus

University campus

Coca-Cola world offices

Internet

 system approach that provides accurate and timely information necessary to facilitate sound decision making

A local area network that uses radio signals to transmit and receive data over distances of a few hundred feet

A metropolitan area network that uses radio signals to transmit and receive data

A wide area network that uses radio signals to transmit and receive data

A personal area network (PAN) provides communication for devices owned by a single user that work over a short distance

Encompasses all of the data contained within a single business process or unit of work, and its primary purpose is to support daily operational tasks

-Responsible for ensuring the policies and procedures are implemented across the organization and acts as a liaison between the MIS department and the business

Provides real-time information in response to requests

The tests and evaluations used to determine compliance with data governance polices to ensure correctness of data

he practice of gathering data and ensuring that it is uniform, accurate, consistent, and complete, including such entities as customers, suppliers, products, sales, employees, and other critical entities that are commonly integrated across organizational systems

Means immediate, up-to-date data

Encompasses all organizational data, and its primary purpose is to support the performance of managerial analysis tasks

Occurs when the same data element has different values

Occur when a system produces incorrect, inconsistent, or duplicate data

Master Data Management

Data Validation

Real-Time Data

Real-Time Systems

Transactional Data

Analytical Data

Data Inconsistency

Data Integrity Issues

Data Steward

What is MIS used for

examples of MIS

MIS Capabilities

Is each transaction and event represented only once in the data?

Is there an incorrect value in the data?

Is aggregate or summary data in agreement with detailed data?

Is a value missing from the data?

Is the data current with respect to business needs?

Sales data

advertising data

Employee data,

 vacation data

Investment data,

monetary data,

reporting data

Transactional data,

purchasing data,

payroll data,

tax data,

Manufacturing data,

distribution data,

production data

Potential customer data,

commission data,

customer support data