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WorksheetsCrew SOP Refresher
Total questions: 23
Worksheet time: 12mins
Shelf life of maraschino cherries
12 days
as indicated on the expiry date
2 days from the day if transfer
1 month
Aircon storage temperature
1-7°C/ 34-45°C
18-23°C
34-44°F
17-20°C / 63-68°F
Shelf life of Caramel Jelly once opened
See CB Code
14 days from production date
7 days
2 days
What step in Seven Key Steps in Counter Cashiering is to Ask for RR Rewards Card or ask to purchase RR Rewards Card?
Step 3
Step 4
Step 5
Step 2
How to handle bCode Transactions?
ask customer to place payment on cash tray
-Give customer the cash tray with Dedication Request Form (DRF) and pen -Ask customer to write dedication on DRF
ask customer to write on order slip
-Give customer the cash tray with Validation Request Form (VRF) and pen -Ask customer to write the bCODE on VRF
Food Serving Time (FST) -is the over all time consumed once the order is receive by the cashier, until the product is dispatch to the customer. Exception on this are:
Bulk Orders and Orders with cake lettering
Bulk Order and Discount Transaction
Bulk Order, Discount Transaction and Orders with cake lettering
Discount Transaction
The 5 E's
Entice - Engage - Entrance - Exit Extend
Entice - Entrance - Engage - Exit - Extend
Entice - Entrance - Engage - Extend - Exit
Entrance - Entice - Engage - Exit - Extend
The following is proper use of vinyl gloves EXCEPT
putting cherries on cakes
placing theme toppers or gumpaste flower on cake
handling pbds for cutting or portioning during product sampling
True or False: YELLOW TOWEL is used in cleaning counter & preparation area, PBD & Cakes, Customer & Storage area, REDS items
TRUE
FALSE
True or False: RED TOWEL is use for cleaning Customer Area, Manager & Crew Area, Merchandising Materials
TRUE
FALSE
Sharetreats Promo period
Feb. 9, 2022 – Feb. 9, 2023
Feb. 9, 2022 – Apr. 9, 2023
Choco Caramel Ensaimada filled with _____ and topped with rich
chocolate shavings.
chocolate
creamy chocolate
creamy caramel
creamy yema
Chicken Empanada holding time
1 day in airtight container
up to 6 hours inside warmer
up to 4 hours inside warmer
at the end of business day
Everyday Favorites featured product
BM, ENS, TCRL F
BM, MCS, TCRL F
TCRL F, BUPT
BM, ENS, MCS
2023 FSC Criteria for A - Excellent Rating
Food ≥ 80
Inventory Management ≥80
Food Safety
Critical: 0
Major: max 2
Minor: max 5
Food ≥ 90
Inventory Management ≥ 90
Food Safety
Critical: 0
Major: 0
Minor: max 3
Food ≥ 90
Inventory Management ≥ 90
Food Safety
Critical: 0
Major: max 3
Minor: max 3
Food ≥ 90
Inventory Management ≥ 80
Food Safety
Critical: 0
Major: 0
Minor: max 3
Everyday Bundle 1
4 pcs CHM, 4pcs CHBR, 4 pcs RBR
4 pcs BM, 4pcs CHBR, 4 pcs RBR
4 pcs ENS, 4pcs BM, 4 pcs RBR
4 pcs ENS, 4pcs CHBR, 4 pcs RBR
1 SD7 sighting in store is
critical non conformance
major non conformance
minor non conformance
Crew did not hand wash before doing cake lettering is
minor non conformance
major non conformance
critical non conformance
A 10.5°C chiller temperature is
standard operating temperature
major deviation
minor deviation
critical deviation
When using ice water method in thermometer calibration the standard temperature display should be
32°F or 0°C
34°F or 0°C
30-34°F
+/- 2°C
Crew with expired health card is considered non conformance in
Minor Food Safety Requirements
Major Food Safety Requirement
Critical Cleanliness and Condition Requirement
Critical Food Safety Requirement
True or False: SD13 or hair strand on cake is a critical deviation
false
true
True or False: SD18 on Butter Mamon is Critical non conformance
true
false
