Worksheetsqueen ssg
Total questions: 70
Worksheet time: 35mins
“Arises from our sense of connection, our bonding with other human beings, and with the environment” can be used to describe which type of power.
a.Power-from-within
b.Power-with
c.Power-over
d.None of these answers
“The power of a strong individual in a group of equals, the power not to command,
but to suggest and be listened to, to begin something and see it happen” can be used
to describe which type of power.
a.Power-from-within
b.Power-with
c.Power-over
d.None of these answers
Which of the following idioms can be used to describe the relationship between power and oppression
a.A blessing in disguise
b.The best of both worlds
c.Get out of hand
d.Two sides of the same coin
The common story that can be uses to reflect individualistic cultures is?
a.Tom and jerry
b.Spider-man
c.Superman
d.Mickey mouse
Which of the following countries represent individualistic cultures?
va.Japan
b.Cuba
c.Vietnam
d.The United States
Which of the following can be seen as positive sides of conflict?
a.Help individual and group members grow and develop seld-identities
b.Affect the social climate of the group and inhibit group cohesiveness
d.Influence on strss and the psychophysical consequences of stress
a
c.Making people divert energies away from performance
Which conflict-handling mode can be used when opponents with equal power are committed to mutally exclusive goals
a.Avoiding
b.Competing
c.Compromising
d.Accommodating
Which of the following are the five modes for conflict resolution developed by Kenneth Thomas (1976)?
a.(1) competing, (2) collaborating, (3) compromising, (4) avoiding, and (5) accommodating
b.(1) competing, (2) combination, (3) aggravating, (4) resistance, and (5) ignore
c.(1) competing, (2) combination, (3) compromising, (4) avoiding, and (5) accommodating
d.(1) competing, (2) collaborating, (3) aggravating, (4) resistance, and (5) ignore
What is the quickest and easiest solution to reduce conflict?
a.Physical separation
b.Use of rules and regulations
c.Third-party consultation
d.Confrontation and negotiation
In the Leader Trait Research which trait includes strong analytical abilities?
a.Self-confidence
b.Leadership motivation
c.Drive
d.Cognitive ability
Which is true about long-term orientation culture
a.United States has a more long-term approach to life and results
b.If you work within a culture that has a long-term orientation, you may need to place greater emphasis on reciprocation of greetings, gifts, and rewards
c.Long-term orientation is often marked by persistence,thrift and frugality
d.All of these
Which is TRUE about short-term orientation culture
a.Many countries in Asia value a short-term orientation
b.If you work within a culture that has a short-term orientation, you may need to place greater emphasis on reciprocation of greetings, gifts, and rewards
c.Short-term orientation is often marked by persistence, thrift and frugality, and an order to relationships based on age and status
d.All of these
__________enables one individual or group to make the decisions that affect others and to enforce control
a.Power-from-within
b.Powe-with
c.Power-over
d.None of these answers
Which type of power can manifest itself when we stand, walk, and speak
a.Power-from-within
b.Power-with
c.Power-over
d.None of these answers
When does a person obtain the expert power?
a.Person A has higher status than person B
b.Person A has more expertise knowledge than person B
c.Person A group is bigger than person B
d.Person A has more friend than person B
What are the possible behavior responses in the consequences of power?
a.Trustworthiness and betrayal
b.Complaint and compliance
c.Commitment and compliance
d.Trustworthiness and resistance
Why being socially connected is an important way of dealing with stress?
a.Because it’s easy to isolate yourself when you feel stressed
b.Because it helps you to maintain a normal routine
c.Because other people can give you good advices about your problems
d.Because it can help distract you from your problems for a while
When subordinates are under conditions of coercive power, which following behavior
responses are likely to be used?
a.Tolerance
b.Enthusiasm
c.Acceptance
d.Resistance
According to the research on diversity, what makes diverse groups/teams are better at decision-making and problem-solving?
a.Tend to focus more on facts
b.Less additional idea
c.More variety of personality
d.Has different belief
What is the final best practice for boosting multicultural skills?
a.Developing cultural intelligence
b.Developing cognitive complexity
c.Developing cultural competence
d.Developing cross-cultural skills
Which conflict-handling mode can be used when an issue is trivial, or when more important issues are pressing
a.Avoiding
b.Competing
c.Compromising
d.Acommodating
Which conflict-handling mode can be used when an issue are more important to others than yourself-to satisfy others and maintain cooperation
a.Avoiding
b.Competing
c.Compromising
d.Accommodating
Status can be defined as:
a.A person's perceived level of importance or significance within a particular context.
b.A result of power, with its roots in global colonialism and conquests
c.An action can deny certain groups jobs that pay living wages, can establish unequal, can deny affordable housing and the list goes on
d.None of theses above
Which power of the following exists when person B submits to person A because B feels that A has a right to exert power in a certain domain?
a.Expert power
b.Legitimate Power
c.Reward Power
c.Reward Power
Authority is another name of
a.Expert Power
b.Legitimate Power
c.Discipline power
d.Punish power
Coercive power is also referred to as:
Coercive power is also referred to as:
b.Team power
c.Discipline power
d.Punish power
What is an example of Expert Power?
a.Professors presumably have power in the classroom because of their mastery of a particular subject matter.
b.A supervisor has a right to assign work.
c.Salary and promotion among most blue-collar workers is based on a labor contract, not a performance appraisal.
d.In many organizations, supervisors and managers really do not control very many rewards.
Reward Power exists when:
a.person A has power over person B because A can administer some form of punishment to B.
b.person A gains power because A has knowledge or expertise relevant to B.
c.when person B submits to person A because B feels that A has a right to exert power in a certain domain
d.when person A has power over person B because A controls rewards that B wants.
Last stage in the model of the Conflict Process
a.Frustration
b.Conceptualization
c.Behavior
d.Outcome
Of all the bases of power available to man, the power to hurt others is possibly the most often used, most often condemned and most difficult to control.
a.Reward Power
b.Coercive power
c.Referent Power
d.Legitimate Power
When one language is dominated in the group, what could happen to the person who can't speak it?
a.Less competent in a group
b.Feel left out
c.Be seen as contributing less
d.All the above
Which of the four key cultural differences could be considered offensive by some?
a.Direct versus indirect communication
b.Accents and fluency
c.Differing attitudes toward hierarchy
d.Conflicting decision-making norms
Which of the following provides a great advantage to the leader in their relationships with teammates?
a.Authority to control teammates
b.Superior status
c.Cultural intelligence
d.Explicit in communication
Which of the following intervention technique should be used sparingly?
a.Adaptation
b.Structural
c.Managerial
d.Voluntary or involuntary removal
When conflicts arise, what intervention technique should be used as a last resort?
a.Adaptation
b.Structural
c.Managerial
d.Voluntary or involuntary removal
b.Structural
c.Managerial
d.Voluntary or involuntary removal
Which traits are taking on increasing importance in the business world today?
a.Multiculturalism and cultural intelligence
b.Verbal and nonverbal communication
c.Cultural intelligence and language
d.Style, pace, language and nonverbal communication
When do the Conflicts of misperceived differences arise
?
a.Reinforcing or weakening each other’s impact
b.Interpret each other’s actions or emotions erroneously
c.Differ over how to reach goals or pursue values
d.Hold totally different values or rank the same values in a significantly different order
What makes Relationship conflicts become hard to cope with?
a.Intimidate personal ego
b.Increased sense of self-worth
c.Misconception
d.People frequently aren’t admitted for what they are
Which behavior people often DON’T display when they
are being deceptive
a.Reduction in eye contact while engaged in a conversation
b.Awkward pauses in conversation
c.Decreased rate of speech
d.Increased smiling
The word “power” literally means:
a.“To be able to”
b.“The influence”
c.“The strength”
d.None of these answers
Pay raises, promotions, desirable job assignments, more responsibility, new equipment are example of:
a.Reward power
b.Legitimate
c.Expert Power
d.Coercive Power
To use THIS power: Punish in private , Inform subordinates of rules and penalties or this power can be used without jeopardizing personal integrity
a.Reward power
b.Legitimate power
c.Evaluation criteria
d.Coercive power
____cultures focus on the needs of the nation, community, family, or group of workers
a.Collectivist
b.Individualistic
c.Low-Power Distance
d.High-Power Distance
These conflicts, which relate to questions about what choices to make in a given situation, rest on differing views of the facts
a.conflicts of substance
b.Conflicts of process
c.Conflicts of misperceived differences
d.None of these
First stage in the model of the Conflict Process
a.Frustration
b.Conceptualization
c.Behavior
d.Outcome
Formal groups are used to
a. organize and distribute work
b. work independently
c. make things more clearly
d. feel like family
Team characteristics should include one of following factorsa. Interactionb. Short-term relationc. Act independentlyd. Unreacted members
a. Interaction
b. Short-term relation.
c. Act independently
d. Unreacted members
When do you need to work alone?
a. Highly complex tasks or problems
b. Minimum discretion is required
c. High level of choice and uncertainty
d. Decisions by consensus are essential
Who do staffs report to in a matrix team?
a. Single manager
b. Different managers
c. General manager
d. CEO of the organization
How many people does “a span of control” structure averagely have in their team?
a.3
b.5
c.7
d.10
A team is called contract team if
a.Team members have other duties to perform in their normal functional units
b.Team retains their responsibility for both their daily work and project work
c.Team members report to different managers
d.Team is brought in from outside in order to do project work
c.Team members report to different managers
d.Team is brought in from outside in order to do project work
What is Social Value Orientation (SVO)?
a.People prefer to organize and distribute work between themselves
b.People’s preferences when dividing resources between themselves and
c.People dislike others’ work and try to prove their outcome is much better
d.People are not cooperative and tend to work alone
Andrew is a good listener and he always tries to understand what people think and why people feel in their own way. Andrew has ability of
a.empathy
b.considerable skills
c.caring
d.interdependence
Which one is the key component in cooperation?
a.Honesty
b.Hard working
c.Generosity
d.Trust
What is one of disadvantages having large group?
a.Overestimate their abilities
b.Rank themselves above average
c.More involvement
d.Reduce communication
Janet does not want to get involved in any disputes, discussion or conversations with her colleagues. She gets to work late and fails to show up at meetings as she wants to avoid any tasks may be assigned to her. However, she always wants to be apart of any success her team made. Economists call this kind of person is:
a.Pretending
b.Untrustworthy
c.Dishonest
d.Free rider problem
The need for self-evaluation experiment has shown that people come to know about themselves by
a.having positive attitude in life
b.comparing with others
c.seeking happiness
d.feeling complete
Some people consider social norms and the opinions of others to help justify their own positions in life, some others consider to perform better
.
a.opinions and values
b.performance and abilities
c.opinions and values
d.similarity and friendliness
What are the two main factors in social comparison?
a.Similarity and friendliness
b.Openness and independence
c.Relevance and similarity
d.Self-esteem and trustworthy
When people can boost their own self-evaluations by comparing themselves to others ranked lower in a company, they are having
a.life side effect
b.bad behaviour
c.self-enhanced effect
d.self-evaluation maintenance
xWhat are the positive effects of upward comparison?
a.Hope and inspiration
b.Happy and gratitude
c.Gratitude and scorn
d.Dissatisfaction
What is the negative effect of downward comparison?
a.Envy
b.Dissatisfaction
c.Scorn
d.Pessimistic
Social comparison can lead tox
a.impacts on self-esteem, feeling of victory, feeling of humbleness
b.impacts on self-esteem, feeling of envy, feeling of regret
c.impacts on self-esteem, feeling of love, feeling of being superior
d.Impacts on self-satisfaction, self-esteem, feeling of loser
The SEM model suggests that managers may prefer sub optimal candidates because these candidates are not likely to
a.be more competitive
b.seek for opinions
c.compare themselves to others
d.threaten the managers’ position
What is groupthink?
a.Group members are incapable of making a rational decision
b.Group members share same thought in a specific topic
c.Group members want to be alike in everything
d.Group members decide to support each other
People who consider upward comparison as a threat, have
a.negative mindset
b.growth mindset
c.fixed mindset
d.jealous feelings
When the number of comparison targets increase, social comparison tends to
a.increase
b.remain the same
c.be distorted
d.decrease
People usually compare with friends or co-workers than they are to industry or national averages, what is this comparison called in situational factors?
a.Number
b.Local
c.Proximity to a standard
d.Self-relevant
One of the key findings in the Dunning-Kruger effect experiments is unskilled people are
a.always satisfied with results
b.often jealous with others
c.unrewarded and biased
d.overconfident with results
One of the key findings in the Dunning-Kruger effect experiments is top performers tend to
a.overestimate their skills
b.rank themselves above average
c.underestimate their skills
d.always satisfied with results
a.overestimate their skills
b.rank themselves above average
c.underestimate their skills
d.always satisfied with results
