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WorksheetsIMC Test
Total questions: 120
Worksheet time: 3600secs
____ and Fear are two of the important aspects when it comes to an Integrated Marketing Communication.
Caution
Contempt
Hope
Laughter
Name the ad campaign in which Tata Nano positioned itself as the “Key to Happiness"?
Khushiyon ki Chabi
Do Boond Zindagi Ki
Atithi Devo Bhava
Jaago Re
Which organization defined Integrated Marketing Communication as "a planning process designed to assure that all brand contacts received by a customer or prospect for a product, service, or organization are relevant to that person and consistent over time."
American Association of Advertising Agencies
Don Schultz of Northwestern University of USA
American Marketing Association
European Marketing Academy
Which healthcare organization came up with the advertisement using the tagline "Ghar Jaisi koi jagah ho hi nahi Sakti (There can be no place like home)?
Narayan Hrudyalaya
Aravind Eye Care
Apollo Hospitals
Max Healthcare
Which of the following is a major reason why marketing communication happens?
To motivate employees
Maintain the balance sheet
To persuade customers and generate recall
To design a product
American Marketing Association defines Marketing as "the activity, set of institutions and process of creating, _________, delivering and exchanging offerings that have value for customers, clients, partners and society at large."
Converging
Diversifying
Controlling
Communicating
The internal flow of marketing communication is directed towards _____.
Company Employees
Customers
Channel Members
Public agencies
What is the name of the amazing campaign launched by the Indian Ministry of Tourism targeted at improving the behaviour of citizens towards tourists?
Desh ki Dhadkan
Jaago Re
Har Customer Hai Star
Atithi Devo Bhava
Name the aerated beverage that used the famous slogan of "Darr Ke Aage Jeet Hai" (There is victory in front of fear) as part of its marketing campaign.
Coca Cola
Mountain Dew
Frooti
Pepsi
Which of the following is not an emerging trend impacting marketers and the market in the twenty-first century?
Globalization
Television advertising
Interactive Environment
Workforce migration
Which of the following is true about the emergence of a new communication pattern in integrated marketing communications?
Messages are becoming global
Data is getting small
Input volume is low
Varied customer choice
Who said that "Design thinking is a human-centered approach to innovation that draws from the designer's toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success."?
Steve Jobs
Bill Gates
Tim Brown
Elon Musk
Why should ethics be an important part of design thinking in integrated marketing communications?
Helps in generating revenu
It drives sales of the product
A marketer or communicator must be responsible for their customer/respondent
It increases recall
There are multiple modes through which marketers can approach consumers. Which of these is not a mode of communication?
Television
Newspaper
Radio
Appraising
During the generation of integrated marketing communication, why should there be a focus on communication effectiveness for marketers?
Aids in the growth of the organization
Helps more people know about the product, brand or organization
Managing the cost associated with the communication
All the above
What was the famous jingle used by Bajaj in their advertisement campaigns that effectively communicated the spirit of Indianness?
Hamara Bajaj
Hum Mein Hai Hero
The Taste of India
Oye Bubbly
Name the organization that came up with the effective campaign "Har Ghar Kuch Kehta Hai" (Every house has something to say).
a. Nerolac
b. Asian Paints
c. Nirma
d. Amul
Priming is a key component for marketers while delivering their communication. What do you mean by priming?
It is the repetition of similar sounds in the final stressed syllables and any following syllables of two or more words.
A phenomenon where exposure to one stimulus influences a response to a subsequent stimulus without conscious guidance or intention.
It is the conspicuous repetition of initial consonant sounds of nearby words in a phrase, often used as a literary device.
None of the above.
Name the book authored by Daniel Kahneman, which explains the two systems that drive the way we think.
a. Capitalism at the Crossroads
b. The Fortune at the Bottom of the Pyramid
c. Seeing What Others Don't
d. Thinking Fast and Slow
"Wikipedia, the Free Encyclopedia" is an example of ____ used in the slogan to increase its effectiveness.
a. Priming
b. Stereotyping
c. Brainwashing
d. Rhyming
Which brand launched "Share the load campaign"?
a. Ariel
b. Surf Excel
c. Asian Paints
d. Dawat Basmati Rice
Interference that impedes the transmission of a message is called-
a. Encoding
b. Decoding
c. Noise
d. Feedback
"…………… is a reflection of thought process, thoughts, words, inputs, culture, society, education, people, books or influencers or experience generated with every element."
a. Belief
b. Behaviour
c. Encoding
d. Attitude
Which of the following is the first stage of the buying decision process-
a. Need recognition
b. Purchase
c. Information search
d. Alternative evaluation
Brand loyalty is a mode of decision making where customers have-
a. Low experience and high involvement
b. High experience and high involvement
c. Low experience and low involvement
d. High experience and low involvement
Which of the following are the mental shortcuts that allow people to solve problems and make judgments quickly and efficiently-
a. Consumer attitude
b. Positioning of the product
c. Beliefs
d. Heuristics
A situation where both, customer experience, as well as, the level of their involvement are low; is considered as-
Limited problem solving
Extensive problem solving
Extended problem solving
Extended problem solving
The study of how individuals make decisions to spend their available resources on consumption related items is called-
a. Heuristics
b. Consumer behaviour
c. Segmentation
d. Focus marketing
Knowing about the customer belief and attitudes helps companies and brands to focus upon-
a. Repositioning
b. Introduction of new product line variants
c. Influencing through comparison
d. All of these
…………… studies the brain to predict and potentially even manipulate consumer behavior and decision making.
a. Direct marketing
b. Neuromarketing
c. Customised marketing
d. Differential marketing
Individuals prefer their thoughts, beliefs, knowledge, opinions, attitudes, and intents to be congruent. They do not want to change their attitude & belief easily; this concept can be defined as-
a. Cognitive consistency
b. Cognitive response
c. Cognitive ease
d. Cognitive strain
Kiran watched a commercial advertising a new brand of cold drink. She decided to try it out because her favourite cricketer appeared in the commercial and endorsed it. Kiran just took the _____ route to persuasion.
a. Central
b. Peripheral
c. Long
d. Short
Advertising planners specify clear objectives for the advertising, identify the tasks the advertising must perform to reach these objectives, and set the budget accordingly. This is ……………… of budgeting.
a. Percentage of sale method
b. Objective and Task method
c. Competitive Parity method
d. Affordability method
Which of the following statements are the requirements for setting suitable integrated marketing communication objectives-
Statement A. Objectives should be clear in writing.
Statement B. Objective must be internally conflictive.
Statement C. Objectives should be vague.
Statement D. Objectives should be measurable.
Select the correct answer using the codes given below:
Codes-
a. Statements A & B are correct.
b. Statements A, B & C are correct.
c. Statements A & D are correct.
d. Statements A, B & D are correct.
…………… decisions involve identifying the financial requirements for advertising and promotions each year and allocating the funds accordingly.
a. Budgeting
b. Positioning
c. Pricing
d. Targeting
AIDA is an acronym developed in 1898 by advertising pioneer Elmo Lewis. The acronym stands for-
a. Attention, Information, Desire, Action
b. Attention, Interest, Desire, Action
c. Attitude, Interest, Development, Action
d. Attraction, Interest, Desire, Action
What is the role of integrated marketing communication in building brands-
a. IMC creates awareness for the brand.
b. IMC coordinates in delivering the brand message in a correct and consistent way.
c. IMC encourage brand loyalty.
d. All of these
………….. is essentially a theory about the thinking processes that might occur when we attempt to change a person's attitude through communication.
a. Elaboration likelihood model of persuasion
b. AIDA model
c. Buyer's remorse
d. Buyer decision process model
An Instagram post or tweet about your product by a celebrity or influencer is an example of-
a. Reciprocation
b. Social proof
c. Scarcity
d. Commitment & consistency
………….. is the perception of the brand in the mind of the customer. It can be defined as a unique bundle of associations within the minds of target customers.
a. Branding
b. Brand value
c. Brand equity
d. Brand image
A brainstorming session with 6-12 target customers to develop new insights about the brand is called __.
a. Focus Group
b. Projective Techniques
c. Association tests
d. Field Work
Which was the famous campaign launched by Tata Tea in 2007 that targeted the youth of urban India?
a. Everyday Pride
b. Daag acche hain
c. TodoNahi Jodo
d. Jaago Re
Which of the following is not a Copy Research method?
a. Communication tests
b. Resonance tests
c. Recall Tests
d. Focus Group test
Learning from the consumer’s experiences through direct observation is known as ____.
a. Projective techniques
b. Association test
c. Field Work
d. Focus Groups
Which ONE of the following is NOT used in advertising research?
a. Copy testing
b. Pretesting,
c. Post-Testing
d. Voting Intention
Thought Listing is a copy research method in which _____.
a. The researcher ask subject to list their thoughts after the exposing them to a message
b. Evaluate how much the viewer remembers from the message
c. Measure attitude before and after exposure
d. Tracks emotional response within ads
A budgeting method in which a business equates its market share with its advertising expenditures is called ____.
a. Percentage of sales
b. Share of market/voice
c. Response model
d. Objective and task
Which of the following test is conducted to determine the extend to which the message resonates or rings true with target audience?
a. Physiological Test
b. Recall Test
c. Resonance Test
d. Communication Test
Name the social media company that has launched the "Apna Sa Lagta Hai Apno Ke Beech" campaign in India.
a. TikTok
b. WhatsApp
c. Snapchat
d. Facebook
What is the name of the advertising agency hired by Amul that launched the famous Amul Moppet campaign?
a. Advertising and Sales Promotion
b. Ogilvy
c. McCann
d. FCB Ulka
What were the earlier most forms of advertisements used in the pre-industrialization era (pre-1800)?
a. Television
b. Handbills and Newsbooks
c. Radio
d. Billboards
Which of the following is a feature of advertising during the Depression Era (1929-1941) in the United States of America?
a. Women started adopting new roles
b. Creatives gain control
s
c. Late-night infomercials are born
d. Advertising turns to harsh, anxiety-creating ad
In the evolution of advertising in the United States, MTV became prominent in which era?
a. Post-globalization Era (2000-present)
b. The era of Industrialization (1800-1875)
c. Depression Era (1929-1941)
d. The Designer Era (1980-1992)
In India, Ads started appearing for the first time in print in ______.
a. Hickey's Bengal Gazette
b. The Times of India
c. Hindustan Times
d. Dainik Jagran
In which year did Leela Chitnis become the first Indian Film actress to endorse Lux soap?
a. 1939
b. 1940
c. 1941
d. 1942
What was the name of India's first-ever soap opera?
a. Hum Log
b. Yeh Jo Hai Zindagi
c. Buniyaad
d. Kakaji Kahin
The first commercial appeared on Vividh Bharti in 1967. However, when did the Indian government launch Vividh Bharati?
a. 1947
b. 1953
c. 1957
d. 1962
Which of the following is not an element that strengthens the brand attitude?
a. Cognitive
b. Affective
c. Conative
d. Dissonance
What is the name of the successful campaign launched by Nike in 1988?
a. Nothing is impossible
b. Just Do It
c. If you let me play
d. Dream Crazier
A___________ is the collection of smaller brands that fall under a larger, overarching 'brand umbrella' set by a firm, company, or conglomerate.
a. Brand attitude
b. Brand hierarchy
c. Brand portfolio
d. Brand name
Which of the following is not an element of the Marketing Mix?
a. Product
b. Place
c. Target market
d. Promotion
What is the best explanation of "Product Placement"-
a. A commercial
b. A film completely about a product
c. Product embedded in media content
d. Advertisers finance a film
Which of the following is not a characteristic of Advertisement?
a. Paid
b. Personal
c. Mass communication
d. Promotional
Black and white print ad from …………. has asked readers to do a check for dandruff simply by asking them to scratch their head over the page.
a. Herbal essences
b. L'Oreal
c. Garnier
d. Head & Shoulders
Which of the following medium of advertisement had the highest distribution of advertising spending in 2020?
a. Internet
b. Television
c. Newspaper
d. Cinema
6) While selecting the media in media planning process, advertiser should ensure that-
a. Media should match with the features of the target audience.
b. Media should match with the message requirements.
c. Availability of media
d. All of these
Media buying refers to buying ……………. in selected media.
a. Slot
b. Space
c. Time
d. Time & Space
…………….. is adopted by companies for selling seasonal and festival related products.
a. Continuous
b. Pulsing
c. Flighting
d. None of these
In …………….., rating is given on the basis of the percent of homes or individuals turning to the programmer.
a. Gross rating point
b. Net rating point
c. Target rating point
d. Individual rating point
Which of the following is not a factor affecting media planning-
a. Nature of product
b. Trading up
c. Nature of customer
d. Distribution of product
USP stands for-
a. Unique Selling Proposition
b. Unique Sales Proposition
c. Unique Selling Perception
d. Unique Selling Product
Which of the following organisation use the slogan “Think Different”-
a. Amazon
b. Facebook
c. Apple
d. Google
Who promotes the concept of “Inherent drama”-
a. Leo Burnett
b. Davis Ogilvy
c. Peter F. Drucker
d. Piyush Pandey
Which of the following organisations launched the advertisement “We’ll take care of you, wherever you are”-
a. Vodafone
b. Airtel
c. Samsung India Service
d. Paytm
“General impression a person (current or prospective customer) holds about a brand” is known as-
a. Brand equity
b. Branding
c. Brand image
d. Positioning
“Bhaiya ye diwaar tootti kyu nahi” (Brother, Why won’t this wall break?) advertisement by Ambuja Cement can be seen as an example of –
a. Feel good ads
b. Humour ads
c. Sympathy ads
d. Emotional ads
Which of the following organisation(s) use anxiety ads for promotion-
A. P&G
B. Fair & Lovely
C. Saffola
D. Cadbury
Select the correct answer using the codes given below:
Codes-
a. A & B are correct
b. B & C are correct.
c. Only B is correct.
d. A, B & C are correct.
Which of the following company launched “Moonchwali” campaign-
a. Surf Excel
b. Fevicol
c. Amazon
d. Mc Donald’s
A creative team is made up of several key members, which includes-
a. Copywriter
b. Art director
c. Media planner
d. All of these
The stage of Young’s creative process in which the individuals do not give attention to the problem is-
a. Incubation
b. Immersion
c. Illumination
d. Digestion
All the incentives offered to customers and channel members to encourage product purchases is known as
a. Personal Selling
b. Public Relations
c. Sales Promotion
d. Advertising campaigns
What are the two forms of sales promotion?
a. Public relations and event sponsorship
b. Consumer promotions and public relations
c. Trade promotion and public relations
d. Trade Promotion and Consumer promotion
Which of the following is not a hedonic benefit of sales promotion?
a. Value Expression
b. Shopping convenience
c. Entertainment
d. Exploration
The objectives of sales promotion include
(A) Motivating channel members to advocate the marketer's brand,
(B) offset competitor promotions and
(C) attracting switchers. Which of the following is true?
a. A and B
b. B and C
c. A and C
d. A, B and C
The primary goal for a consumer promotions program is __.
a. Enticing the consumer to take the final step and make the purchase
b. Provide financial incentives to channel members to motivate them to make purchases
c. to encourage the channel member either to push the manufacturer's brand or to increase purchases of that brand
d. Encourages the consumer to pay a small amount of money for the gift or item.
Which coupons are obtained at the time of purchase of a carrier brand and may be redeemed at a later date on a target brand?
a. Instant redemption coupon
b. Bounce back coupon
c. Cross Ruff Coupon
d. Scanner delivered coupons
7. A bounce back coupon is a type of coupon in which ____.
a. Are on-pack coupons that are removable for immediate use at checkout
b. Coupons that accompany a delivered product within the product box or with the product statement or invoice
c. Are obtained at the time of purchase of a carrier brand and may be redeemed at a later date on a target brand
d. Are triggered by the item being scanned at a cash register
The premium which requires the consumer to pay a small amount of money for the gift or item is known as ___.
a. In or on package premium
b. Free in the mail premium
c. Store or manufacturer premium
d. Self-liquidating premium
What do you call when a company places an additional or the extra number of items in a special product package?
a. Bonus pack
b. Contests
c. In or on package premium
d. Sweepstakes
What do you mean by a sweepstake in consumer promotions?
a. The actual delivery of a product to consumers for their use or consumption
b. Temporary reduction in the price of a product to the consumer
c. Prizes, gifts, or other special offers consumers receive when purchasing products
d. It is a chance promotion where a winner is randomly selected from all eligible entries
A mutually beneficial collaboration between a corporation and a nonprofit organization designed to promote the former's sales and the latter's cause is known as
a. Direct Marketing
b. Corporate Social Responsibility
c. Cause-related marketing
d. Social media marketing
The total of activities by which the sellers' direct efforts to a target audience using one or more media for the purpose of soliciting a response by phone, mail, the internet or personal visit from a prospective customer is called ___.
a. Personal Selling
b. Direct Marketing
c. Public Relations
d. Sales Promotion
3. Direct Marketing has different media. These are:
A. Direct Mail
B. Catalogues
C. Direct Selling
D. Public Relations
Which of the following is correct?
a. A, B and C
b. B, C and D
c. A, B and D
d. All the above
All forms of advertising sent directly to prospects through the Postal Service or private services is known as _____.
a. Print media
b. Catalogs
c. Infomercials
d. Direct Mail
Which of the following list consists of customers who have made purchases or who have responded to direct mail offers in the past?
a. Response List
b. Compiled list
c. Chain list
d. Standard list
The objectives for developing a database are:
A. Improve selection of market segments
B. Stimulate repeat purchase
C. Cross-selling other products
D. Customer relationship management
a. A, B and C are true
b. B, C and D are true
c. C, D and A are true
d. A, B, C and D are true
Catalogues are one of the media of Direct Marketing. It is a _____.
a. All forms of advertising sent directly to prospects through the Postal Service or through private services
b. Direct, personal presentation, and sales at a location convenient to customers
c. Low-pressure direct response marketing tactic that gives consumers time to consider goods and prices
d. Long commercial designed for 30 minute or 1-hour time slot
8. ____ involves using computer data analysis software to study data to find meaningful information and help build relationships.
a. Database
b. Infomercials
c. Big Data
d. Data Mining
9. Which method evaluates the relative effectiveness of an ad based on the number of calls generated?
a. Cost per customer
b. Customer lifetime value
c. Cost per order
d. Cost per media
What is the collection and utilization of customer data for the purposes of enhancing interactions with customers and developing customer loyalty?
a. Database marketing
b. Internet marketing
c. Direct marketing
d. Personal selling
The web is used as a static content provider by people-
a. Web 1.0
b. Web 2.0
c. Web 3.0
d. Web 4.0
“Organic publicity” without purchasing as space is known as-
a. Paid media
b. Owned media
c. Earned media
d. None of these
Which of the following type of SEO is related to Crawling and Indexing-
a. On-Page SEO
b. Off-Page SEO
c. Technical SEO
d. None of these
Why does advertisers prefer mobile advertising-
A. Personal device & people carry it everywhere
B. Digital interface
C. Built in payment system
D. Easy measurement of audience
Select the correct answer using the codes given below:
Codes-
a. A & B are correct.
b. A, B & C are correct.
c. A & C are correct
d. All statements are correct.
A cognitive bias in which, after noticing something for the first time, there is a tendency to notice it more often is defined as-
a. Reciprocity effect
b. Baader Meinhof phenomenon
c. Loss aversion
d. Goal gradient
Advertisements which appear in a layer over the content and not as a separate window can be defined as-
a. Floating adverts
b. Map adverts
c. Pop-ups and Pop-under
d. Banner ads
Which of the following is a micro blogging social media for Ad Posts-
a. Instagram
b. Tumblr
c. Pinterest
d. Periscope
Which of the following organisation launched “Kuch aisa bada kaam karo ki dukaan chhoti padd jaye” (Do something so big that the shop becomes small to fit it) campaign –
a. Facebook
b. Flipkart
c. Instagram
d. Amazon
Which of the following company promoted their campaign with #BeSuperOnTwitter?
a. Vodafone
b. Idea
c. Airtel
d. Jio
Customer might get mis leaded by:
A. Product price
B. Quality
C. Ingredient
D. Comparison with other products
E. Features
Select the correct answer using the codes given below:
Codes-
a. A, B & E
b. A, B, D & E
c. A & B
d. A, B, C, D & E
Contemporary content marketing includes-
a. Videos
b. E-books
c. Blogs
d. All of these
Which of the following is/are the principle(s) of content creation-
a. Develop the customer persona
b. Create the engagement cycle
c. Develop a brand story
d. All of these are the principles of content creation.
As per ICC Marketing Code, key principles of advertising & marketing communication include-
A. Safety & health
B. No exploitation of goodwill
C. No imitation
D. Responsibility
E. Data protection & privacy
Select the correct answer using the codes given below:
Codes-
a. A, B & E
b. B & C
c. B, C & E
d. A, B, C, D & E
Which of the following organization launched ZooZoo campaign?
a. Vodafone Idea
b. Airtel
c. BSNL
d. Tata Docomo
Erik du Plessis, in his book “………….”, states that message relevance plays an important role in likeability.
a. The advertised mind
b. Mindful advertising
c. Advertising and the mind of the customer
d. Marketing to the mind
“People like ads they can relate to- ads that show the kinds of goods they may possess; experience they might have or lifestyles they may aspire to”, this explains which element of likeability-
a. Entertainment
b. Familiarity
c. Alienation
d. None of these
Which of the following is not a type of post test methods of measuring advertising effectiveness-
a. Penetration test
b. Aided recall
c. Concept test
d. Sales effect test
Which of the following is a test that includes succession of drawing/cartoons, rendered artwork, still frames and simulated movements-
a. Live action rough
b. Animatic rough
c. Photomatic rough
d. None of these
…………. Chose nostalgia to create emotional appeal, visible from their tagline “Drinks and Memories” and the brand believed in “making people taste memories.”
a. Frooti
b. Maaza
c. Paper Boat
d. Slice
The tests of the ad or commercial under natural viewing circumstances is known as
a. Laboratory Test
b. Field Test
c. Copy Testing
d. Rough Test
