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WorksheetsFinal Exam Certified Distributor Trainers 2024
Total questions: 52
Worksheet time: 9hrs 24mins
Who is this application made for?
Utilities
Utility's Customers
Competitors
Engineers
Which symbols are valid for BEACON searches? Select All that Applies
Asterisk*
Pound#
Tilda~
Dollar Sign $
Billing integrations are always automated into BEACON
True
False
When is the Mobile Read Module enabled for a portfolio?
Set to day 1 AFTER 1st day of training
Set on 2nd day of training
Set on 1st day of training
Enabled 1 day BEFORE the first day of training, provided Trainer has notified Training Support the training has been scheduled, provided Licensing Fees have been pre-purchased.
You should send a Trip Report whether you trained or didn't train the customer (by their request for no training)
True - make sure stating reason training not delivered.
False-if they didn't get training you don't need to report it
How may required CDT/FSSS meetings (of all types) do you need to attend per year to retain your certification?
12
6
4
1
What is the minimum number of Trainings a CDT must perform per year to retain their Certification?
6 of each kind
4 of each kind
2 of each kind
None
How long does a Trainer have to turn in their trip report?
CDT=2 calendar weeks
FSSS=3 calendar days
CDT=4 calendar weeks
FSSS=4 calendars days
CDT=2 calendar weeks
FSSS=2 calendar days
What is a trip report?
Where can I find information and documentation about the Utility Partner Training and Support Program?
The Vault
BEACON Help
Partner Central
BadgerMeter.com
What are the 2 default BEACON Events found in the catalog menu bar?
Continuous Flow
Empty Pipe
Reverse Flow
BadgerMeter.com
Where is the easiest place to view all current Training manuals, Quick Reference guides and How To videos?
The Vault
BEACON Help / Training tab
Partner Central
BadgerMeter.com
Where can I find the Agendas for all the types of Training Courses?
The Vault
BEACON Help
Partner Central
BadgerMeter.com
How to I submit a software feature request?
techsupport@badgermeter.com
softwaremarketing@badgermeter.com
Give feedback link in BEACON
All of these
If you have a question about a billing interface where should you send your email?
beacononboarding@badgermeter.com
trainingsupport@badgermeter.com
techsupport@badgermeter.com
Your Customer Care Queue
If you have a question about a training setup where do you send your email?
beacononboarding@badgermeter.com
trainingsupport@badgermeter.com
techsupport@badgermeter.com
Your Customer Care Queue
If you need help while onsite training who do you contact/call /email?
beacononboarding@badgermeter.com
trainingsupport@badgermeter.com
techsupport@badgermeter.com
Your Customer Care Queue
If you have a question about an order where should you send your email?
beacononboarding@badgermeter.com
trainingsupport@badgermeter.com
techsupport@badgermeter.com
Your Customer Care Queue
What is not included in a standard billing integration setup?
Interval Reads
Single Sign On
Meter Events and Alarms
All of these
The backflow alarm will continue to display on an account in BEACON__days after the backflow was stopped.
10
30
60
25
Which cellular network(s) do Badger Meter endpoints currently use?
AT&T
Verizon
T-Mobile
AT&T and Verizon
What is the name of the Portal in The Vault where you can find your documents to maintain your certifications?
Utility Partner Training & Support
Marketing Programs
Customer Centric Selling (CCS)
Utility Water Communications Toolkit
ORION NaaS Subscription Fee Service Units are associated with which of these?
Cellular endpoints
Mobile Endpoints
Manual Accounts
All of these
Check all that apply: When will ORION Naas Subscription Fee Service Unit will be consumed/assessed?
Endpoint is shipped
Endpoint is > 6 months from original Manufacture date of shipment or has been Activated
Endpoint appears on Monitor tab
None of these
Check all that apply: Where can you find the BEACON Service Unit Terms & Conditions, to be shared with all customers throughout the sales cycle? select all which apply
Not available unless requested
https://www.badgermeter.com/service-units-terms-and-conditions/
Link on the BEACON Onboarding Questionnaire
ORION Help
Service Units are assessed based on portfolio Assets as of the ______________?
26th of every month
1st of every month
1st of the year
15th of the month
Who do I contact to get a new BEACON User login for the Badger Meter Sales Demonstration portfolio?
CDT - contact your Distributor Manager and FSSS - open ticket with Badger Meter help desk
Contact Badger Meter Tech Support
No one - User login not available
Erica Hermann
As soon as the HLD (Verizon) endpoint is released, the following rules should be followed:
CCAs will no longer be required for AT&T and Verizon
CCAs should be completed for all new deployments using AT&T and Verizon for all applications
CCAs should be completed for all new deployments using AT&T and Verizon for all applications except Canada
FEAs will be required for all new deployments
How often does the ORION CE endpoint transmit its RF bubble message?
4 seconds
5-6 seconds
12-15 seconds
It doesn't have one
How often does the ORION ME endpoint transmit its RF (bubble up) message?
4 seconds
5-6 seconds
12-15 seconds
It doesn't have one
How often does the ORION Cellular HLA endpoint transmit an RF Field Troubleshooting message?
4 seconds
5-6 seconds
12-15 seconds
It doesn't have one
How often does the ORION Cellular LTE-M, LTE-MS C, CS endpoint transmit its RF Field Troubleshooting message?
4 seconds
5-6 seconds
12-15 seconds
It doesn't have one
After how many hours after no RF message was sent by an endpoint does the dynamic mode RF message get triggered?
72 hours
48 hours
24 hours
144 hours
In Badger Meter water solutions, what does NaaS stand for?
Network as a Service
Never again after Saturday
Ninjas are after Sheila
Networking as a Science
What does SaaS stand for in BEACON SaaS?
Software as a Service
Services are always Solutions
Service as a Software
Software as a Solution
BEACON SaaS works with most of the popular internet browsers, but Badger Meter recommends use of_____.
Microsoft Edge
Google Chrome
Internet Explorer
Mozilla Firefox
None, use dial up
Which function can Product Configuration Utility NOT do?
Pause an ORION ME endpoint
Program a G2 meter
Actuate an E-Series Plus valve
Use it for HRE-LCD programming
How can you activate an ORION Cellular Endpoint?
Wake on Consumption
Using an IR Communication Device
Using PCU and and an IR Communication Cable
All of these
True or False: ORION Mobile Read v3 is a browser-based application, and it requires the latest version of Windows 11
True
False
Select All that Applies: Best practice for submitting a BEACON feature request is:
Be as detailed as possible including reasons, use cases, purpose/issue trying to resolve, etc.
Write one sentence comments
You should never ask for feature requests!
Best practice to have the customer request it
What happens to stored historical interval data in an ORION endpoint when it is put in hard sleep (stopped) mode then restarted?
All stored historical interval data is erased
It pauses the endpoint
It calls in and doesn't have a read
It continues to work
In the ORION Status Tool, the signal strength is______
Based on the actual endpoint RSSI
Based on the number of successful call ins in the last 7 days
is the actual endpoint RSSI
is not available
True or False: Putting an ORION AMR (CE/ME/SE) endpoint in stopped/hard sleep mode will clear any stored historical interval data when the endpoint is transitioned to On mode.
True
False
True or False: ORION Mobile Read is a software that can ONLY be accessed on a computer purchased from Badger Meter.
True
False
True or False: When a user resets their BEACON login, their OMR login password also changes.
False
True
Where can you locate the Geocode Status/Location of an endpoint in BEACON?
Monitor>Account Card
At-A-Glance> Flow Module
BEACON Help
AquaCue>Utility Settings
How do you build a DMA so it doesn't double count the flow from a supply meter in the Monitor usage graphs?
Designate the supply meter with service point type "S"
Designate the supply meter with service type "D"
Export the data and deduct supply meters manually
You cannot exclude supply meters in the graphs
True or False: More than one email address can be assigned to a single EyeOnWater Account
True
False
Where can a BEACON user customize data exports to show the fields needed in the report?
Billing Reads Module
Export Fieldsets
Saved filters
Create Field Assignments
A leak is flagging in BEACON from the Fun Water Park, how can the utility remove the Fun Water Park from the leak list? (Select All that Apply)
They can set the Continuous Flow tag on the monitor card
They can set the Ignore Threshold tag high enough to exceed the hourly usage
They can't. It will always be on the leak list and they just need to ignore it
They can set both Continuous Flow and Ignore Threshold tags on the monitor card
True or False: The new MISR can read both CE, ME and Itron endpoints at the same time with the same device.
False
True
An ORION ME endpoint battery alarm is calculated by:
The encoder the endpoint is connected to
The endpoint and passed to BEACON via mobile collection data
BEACON SaaS
N/A-endpoint battery alarm is not available
Where is the Battery life tracked for an ORION Cellular LTE-M, LTE-MS, C, CS, or HLA endpoint. (Select all that Apply)
BEACON keeps track of it based on the activation date
The endpoint keeps track and is only available locally at the endpoint via IR communication in PCU
The endpoint keeps track and passes it to BEACON
ORION Status Tool Tracks and Displays based on the actual battery life
