WorksheetsPersonal Growth and Behaviors - LET 2 - Chapter 2
Total questions: 56
Worksheet time: 39mins
The purpose of (a) is to make known and exchange information, thoughts, opinions, or feelings by speech, writing, or gestures.
(a) symbols utilize the words in a language to stand for
a particular thing or idea.
(a) symbols allow us to communicate without using
words. Facial expressions and gestures are examples of
nonverbal symbols.
Choose the correct step for effective communication: Make sure you know
why you are communicating and to whom you are addressing
your ideas. Knowing about the receivers of your communication
is called an audience analysis.
Get feedback.
Get organized.
Support your ideas.
Analyze your purpose and your audience.
Choose the correct step for effective communication: Use language to your best advantage. There may be many ways to express the same idea. Look for the best way. If you are unclear about what you are saying, you may be sending
mixed messages.
Conduct the research.
Draft and edit.
Get organized
Get feedback.
Choose the correct step for effective communication: Find facts, figures, data, statistics, and explanations that give credibility to your ideas. The more you can
back up your ideas, the more your audience will understand what
you are communicating.
Analyze your purpose and your audience.
Conduct the research.
Support your ideas.
Get organized.
Choose the correct step for effective communication: Test your work with one or more people. Testing your communication with others will ensure that you are not the only one that can make sense out of what you are saying.
Get feedback.
Draft and edit.
Get organized.
Support your ideas.
To become a better listener, it is important to understand the (a)
that can get in the way of effective listening.
The _______ speech tells the audience about something.
Persuasive
Actuating
Informative
Argumentative
Match the following listening barriers.
Laziness
Effective listening can be hard work.
Lack of trust
Believing the speaker has betrayed your trust or does not have your best interests in mind.
Prejudice
Can affect how you hear the speaker as well as how you receive the information.
External distractions
Other things going on while trying to listen to the speaker.
Internal distractions
You have a lot on your mind, making it hard to concentrate.
The ________ speech attempts to change the audience's minds and/or behavior toward something.
Informative
Actuating
Persuasive
Argumentative
Match the following listening barriers:
Not caring about the speaker
Being indifferent to the person
Delivery style
Speaker's communication style can distract from the content.
Personal Characteristics of the speaker
If speaker is unkempt, you may not pay attention to everything said.
Trigger words
Emotionally charged words can distract from effective listening.
Interrupting
Listener's eagerness to share interrupts speaker's thoughts, causing distraction for both.
The ________ speech is a motivating speech, similar to the persuasive speech, but the difference is that the speech calls for immediate action.
Impromptu
Actuating
Entertaining
Argumentative
True or False: Increasing your vocabulary will increase your potential for better understanding.
True
False
With this type of listening, the primary concern is to understand the message.
Relationship listening
Informative listening
Appreciative listening
Critical listening
The ________ speech must rely on logical appeals, also known as a kind of reasoned persuasion.
Persuasion
Entertaining
Argumentative
Impromptu
The purpose of _________ listening is to either help an individual or to improve the relationship between people.
Relationship listening
Critical listening
Appreciative listening
Discriminative listening
True or False: Empathy is feeling and thinking with another person, allowing you to "walk in someone else's shoes."
True
False
The ________ speech is presented without an elaborate presentation.
Impromptu
Entertaining
Argumentative
Persuasive
The response of the listener, not the source of the message, defines (a) listening.
True or False: Perceptions are critical to how and whether or not you appreciate the things to which you listen.
True
False
Delivering your speech: (a) are statements that connect different parts of your speech.
Delivering your speech: After you have gathered information and
found the supporting logic, facts,
testimonies, or statistics, the next step is
to create an (a) of your information.
Delivering your speech: The (a) should be short and review the main ideas.
(a) listening involves listening to comprehend and then evaluate the message.
Why is critical listening especially essential in a democracy?
To form intelligent opinions
To appreciate music and art
To enhance personal relationships
To improve concentration skills
Delivering your speech: (a) is the ability to deal with a difficult situation.
What are the three skills important for discriminative listening?
Presentation, perception, and previous experiences
Interest, content, stimulation
Hearing ability, awareness of sound, ability to integrate nonverbal cues
Attending, supporting, empathizing
True or False: Discriminative listening involves being sensitive to changes in the speaker's rate, volume, force, pitch, and emphasis.
True
False
(a) are the rules of conduct that people should follow.
Task Roles in Group communication: Who suggests new ideas and proposes solutions?
Opinion seeker
Coordinator
Initiator
Energizer
Task Roles in Group communication: Which role organizes the various activities of team members and shows relationships between ideas?
Coordinator
Recorder/secretary
Planner
Evaluator
If your best friend sends you the answers to an exam, what ethical decision are you making?
A decision about friendship
A decision about loyalty
A decision about your conduct
A decision about academic integrity
Task Roles in Group Communication: Which role measures decisions against group goals?
Planner
Spokesperson
Evaluator
Energizer
Task roles for Group Communication: Which role looks for options and seeks ideas and suggestions from others?
Initiator
Opinion seeker
Coordinator
Information giver
Social Roles in Group Communication: Which role offers whatever is needed?
Compromiser
Standard setter
Mediator
Volunteer
Social Roles in Group Communication: Which role praises the ideas of others?
Reality tester
Summarizer
Encourager
Gatekeeper
Social Roles in Group Communication: Which role raises questions about the direction which the group discussion is taking by summarizing what has been discussed and showing where it deviates from group objectives.
Summarizer
Reality tester
Volunteer
Compromiser
Social Roles in Group Communication: Which role keeps communication channels open by encouraging or facilitating the participation of others or by proposing regulation of the flow of communication?
Reality tester
Gatekeeper
Volunteer
Mediator
Dysfunctional Roles in Group Communication: Which role attacks other group members, deflates the status of others, and shows aggressive behaviors.
Blocker
Aggressor
Self-confessor
Non-participator
Dysfunctional Roles in Group Communication: Which role calls attention to him or herself?
Dominator
Help seeker
Recognition seeker
Aggressor
Dysfunctional Roles in Group Communication: Which role asserts control over the group by manipulating other group members?
Dominator
Non-participator
Blocker
Help seeker
The main point of a paper that you try to support through research is the (a) statement.
(a) means being honest and sincere with ourselves and with others, closely following a consistent code of ethics.
A ______ _______ consists of our set of ideals, beliefs, interests, likes, and dislikes that we use every day to make decisions.
(a)
Four Types of Values: Our (a) values guide our conduct.
Four Types of Values: (a) values involve using good judgement when considering a likely course of action. These values may guide our behavior.
Four Types of Values: (a) values are generally accepted and enforced within a given social order.
Four Types of Values: (a) values provide a point of view that people use to argue for social and personal change to an ideal set of values.
Army Values: Bear true faith and allegiance to the
U.S. Constitution, the Army, your
unit, and other Soldiers. Bearing
true faith and allegiance is a matter
of believing in and devoting
yourself to something or someone.
Loyalty
Duty
Respect
Selfless Service
Army values: Fulfill your obligations.
Selfless Service
Honor
Duty
Loyalty
Army Values: Treat people as they should be treated.
Loyalty
Respect
Duty
Selfless Service
Army Values: In serving your community and country, you
are doing your duty loyally without thought of recognition or gain.
Duty
Personal Courage
Integrity
Selfless Service
Army Values: A matter of carrying out, acting, and living the values of respect, duty, loyalty, selfless service, integrity, and personal courage in everything you do.
Integrity
Personal Courage
Honor
Loyalty
Army Values: Do what’s right, legally and morally.
Personal Courage
Integrity
Respect
Duty
Army Values: Face fear, danger, or adversity (physical or moral).
Personal Courage
Integrity
Honor
Selfless Service
