wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

21MS3085-SCM-Quiz A

Total questions: 25

Worksheet time: 11mins

Name
Class
Date
1.

In ___ selling salespeople will have areas or specific geographical locations assigned for them and specific accounts will also be designated.

a)

Business selling

b)

Technical selling

c)

Trade sales

d)

Missionary sales

2.

___ the sales representative are responsible for selling the manufactured goods to the wholesale dealers as well as retail traders.

a)

Business selling

b)

Technical selling

c)

Trade sales

d)

Missionary sales

3.

Present new idea to decision-makers is ___ skills of sales executive

a)

Communication

b)

Negotiation

c)

Prioritizing and goal setting

d)

Influence and persuasion

4.

Communicate the high value of services over the competition is a part of

a)

Communication

b)

Influence and persuasion

c)

Negotiation

d)

Prioritizing and goal setting

5.

A key factor in the retail purchase of jewelry is the customer‟s confidence in the___

a)

Store

b)

Durability

c)

Availability

d)

Sales associate

6.

___are directed towards proposed expenditures for new projects and often require special financing

a)

Capital budget

b)

Marketing budget

c)

Finance budget

d)

HR budget

7.

Budgeting is closely connected with___

a)

Planning

b)

Implementation

c)

control

d)

Directing

8.

___ plays a dominant role in SCM.

a)

Production

b)

product development

c)

logistics

d)

competitors

9.

Inbound logistics is

a)

a flow material from manufacturer to distributor

b)

a flow of material from distributor to retailer

c)

a flow of goods from retailer to consumer

d)

a flow of raw materials from suppliers to manufacturers

10.

Department stores are examples of

a)

wholesaling

b)

retailing

c)

franchising

d)

Buying organizations

11.

Kiosk is an example of

a)

wholesaling

b)

retailing

c)

franchising

d)

Buying organizations

12.

___ is recognized as a low-cost and effective method for communicating with corporate customers due to increasing costs.

a)

personal selling

b)

sale promotion

c)

Public relations

d)

direct marketing

13.

In commerce, a retailer buys goods or products in large quantities from ___, either directly or through wholesalers, and then sells individual items or small quantities to the general public

a)

wholesalers

b)

retailers

c)

organization buyers

d)

manufacturers

14.

Product warranty is an element of

a)

Pre transaction

b)

Transaction

c)

Post-transaction

d)

External factors of the transaction

15.

What is the role of the sales manager as an effective pathway to generate sales.

a)

Manage sales

b)

manage employees

c)

Manage resources

d)

Manage Records

16.

POP stands for ___.

a)

Point of Production

b)

Competitive Gaps

c)

Point of Purchase

d)

Implementation Gaps

17.

CRM stands for ___.

a)

Customer Resource Management

b)

Customer Retention Management

c)

Customer Relation Management

d)

Client Retention Management

18.

E-Commerce is the primary sales link with the customer, but customers must be convinced to sign up is known as ___.

a)

Signing up

b)

Matriculation selling

c)

Forward selling

d)

Cross-selling

19.

The philosophy of ___ is based on the principle of less quantity is lesser interval resulting in more deliveries.

a)

VMI

b)

JIT

c)

TQM

d)

SCM

20.

___ bridges the gap between consumer demand and producer supply.

a)

Courier

b)

Transportation

c)

Inventory

d)

Logistics

21.

___ and sourcing are important elements in the packages as they reflect specific aspects of the product.

a)

Packaging

b)

Pricing

c)

Distribution

d)

Supplying

22.

Public relations is concerned with the marketing tasks involved.

a)

Reinforcing positioning

b)

Building and maintaining image

c)

Handling problems and issues smoothly

d)

All of the above

23.

___ is a means of distributing information.

a)

Internet

b)

Intranet

c)

VPN

d)

WAN

24.

How Advertising Works theory begins with AD EXPOSURE and finishes at

a)

Focal Attention

b)

Memory Network

c)

Actionable Behaviour

d)

Attitude Change

25.

Price Quality Ratio is used in the positioning of

a)

Media

b)

Brands

c)

Strategies

d)

Target Customers