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marketing 3

Total questions: 55

Worksheet time: 28mins

Name
Class
Date
1.

Etic view?

a)

a culture is the perspective of an outsider looking in

b)

- culture is a focus on the intrinsic cultural distinctions that are meaningful to the members of a given society, an insider’s perspective

2.

Emic view?

a)

a culture is the perspective of an outsider looking in

b)

culture is a focus on the intrinsic cultural distinctions that are meaningful to the members of a given society, an insider’s perspective

3.

Culture?

a)

the perspective of an outsider looking in

b)

a focus on the intrinsic cultural distinctions that are meaningful to the members of a given society, an insider’s perspective

c)

accumulation of shared meanings, beliefs, norms, traditions

4.

Ecology?

a)

how does system adapt to its habitat

b)

how do people maintain an orderly social life

c)

how do members of a culture elate to their environment and social group

5.

Social structure?

a)

how does system adapt to its habitat

b)

how do people maintain an orderly social life

c)

how do members of a culture elate to their environment and social group

6.

Ideology?

a)

how does system adapt to its habitat

b)

how do people maintain an orderly social life

c)

how do members of a culture elate to their environment and social group

7.

Cooperation?

a)

modification of symbols associated w subculture to appeal to larger audiences

b)

set of individuals and organizations that create and market a cultural product

8.

Culture production system?

a)

modification of symbols associated w subculture to appeal to larger audiences

b)

set of individuals and organizations that create and market a cultural product

9.

3 major subsystems?

a)

Creative

  1. Managerial

  2. Communications

b)

myth

tradition

culture

c)

etic view

emic view

ethic view

10.

  1. Creative?

a)

  1. generates new symbols and products

b)
  1. selects produces and manages distribution

c)
  1. gives meanings to products and provides symbolism

11.
  1. Managerial?

a)
  1. generates new symbols and products

b)
  1. selects produces and manages distribution

c)
  1. gives meanings to products and provides symbolism

12.
  1. Communications?

a)
  1. generates new symbols and products

b)
  1. selects produces and manages distribution

c)
  1. gives meanings to products and provides symbolism

13.

myth?

a)

stories w symbolic elements that represent the shared emotions/ideals of a culture

b)

accumulation of shared meanings, beliefs, norms, traditions

14.

Function of myths?

a)

metaphysical

cosmological

sociological

psychological

b)

creative

managerial

communications

c)

etic

emic

15.

metaphysical?

a)

helps explain origins of existence

b)

emphasize that all components of the universe are part of a single pic

c)

maintain social order by authorizing a social code to be followed by members of a culture

d)

provide models for personal conduct

16.

cosmological?

a)

helps explain origins of existence

b)

emphasize that all components of the universe are part of a single pic

c)

maintain social order by authorizing a social code to be followed by members of a culture

d)

provide models for personal conduct

17.

sociological?

a)

helps explain origins of existence

b)

emphasize that all components of the universe are part of a single pic

c)

maintain social order by authorizing a social code to be followed by members of a culture

d)

provide models for personal conduct

18.

psychological?

a)

helps explain origins of existence

b)

emphasize that all components of the universe are part of a single pic

c)

maintain social order by authorizing a social code to be followed by members of a culture

d)

provide models for personal conduct

19.

rituals?

a)

set of symbolic behaviors that occur in a fixed sequence and that tend to be repeated periodically

b)

accumulation of shared meanings, beliefs, norms, and traditions

c)

stories w symbolic elements that represent the shared emotions/ideals of a culture

20.

Gift-giving process?

a)

gestation, presentation, reformulation

b)

creative, managerial, communications

c)

epic view, emic view

21.

gestation?

a)

gift giver must choose and get gift

b)

exchange takes place

c)

relationship may be altered by the exchange

22.

presentation?

a)

exchange takes place

b)

gift giver must choose and get gift

c)

relationship may be altered by the exchange

23.

reformulation?

a)

gift giver must choose and get gift

b)

exchange takes place

c)

relationship may be altered by the exchange

24.

  • Sacred Consumption?

a)
  • involves objects and events that are set apart from normal    activities that are treated with respect or awe

b)
  • Involves consumer objects and events that are ordinary and not      special

25.
  • Profane Consumption?

a)

  • involves objects and events that are set apart from normal    activities that are treated with respect or awe

  • Involves consumer objects and events that are ordinary and not      special

b)
  • Involves consumer objects and events that are ordinary and not      special

26.

  • Sacralization?

a)

  • occurs when ordinary objects, events, and even people take on sacred   meaning

b)
  • occurs when we attribute sacred qualities to mundane items, through      processes like contamination

27.
  • Objectification?

a)

  • occurs when ordinary objects, events, and even people take on sacred   meaning

b)

  • occurs when we attribute sacred qualities to mundane items, through      processes like contamination

28.
  • • Collecting?

a)
  • is the systematic acquisition of a particular object or set of objects

b)
  • sacred item/symbol is removed from its special place or is duplicated

  in mass quantities and becomes

29.
  • Desacralization?

a)
  • is the systematic acquisition of a particular object or set of objects

b)
  • sacred item/symbol is removed from its special place or is duplicated

  in mass quantities and becomes

30.

  • Continuous innovation?

a)

  •   Evolutionary rather than revolutionary

b)
  • More pronounced change to existing product

c)
  • Creates major changes in the way we live

31.
  • Dynamically continuous innovation?

a)
  • Evolutionary rather than revolutionary

b)
  • More pronounced change to existing product

c)
  • Creates major changes in the way we live

32.
  • Discontinuous innovation?

a)
  • Evolutionary rather than revolutionary

b)

  • More pronounced change to existing product

c)
  • Creates major changes in the way we live

33.
  • Discretionary Income ?

a)
  • money available to a household over and above what it requires    to have a comfortable standard of living

b)

an economy that’s driven by a fairly small number of rich people

c)

used to identify targets and to develop marketing strategies to reach these targets

34.

Plutonomy?

a)
  • money available to a household over and above what it requires    to have a comfortable standard of living

b)

an economy that’s driven by a fairly small number of rich people

c)

used to identify targets and to develop marketing strategies to reach these targets

35.

Market Segments

a)
  • money available to a household over and above what it requires    to have a comfortable standard of living

b)

an economy that’s driven by a fairly small number of rich people

c)

used to identify targets and to develop marketing strategies to reach these targets

36.

- Social class?

a)

determined by income, family background, and occupation

b)

used to identify targets and to develop marketing strategies to reach these targets

37.

Determine social class?

a)

occupational prestige

income

occupation

b)

functional

reward

indulgence

38.

Taste Culture?

a)

differentiates people in terms of their aesthetic and intellectual     preferences

b)

occurs when a product we associate w a specific ethic group detaches itself from its roots and appeals to other groups

39.

- Acculturation?

a)

the process of learning about and adapting to a new environment and    culture

b)

the process of learning about our native culture

40.

- Enculturation?

a)

the process of learning about and adapting to a new environment and    culture

b)

the process of learning about our native culture

41.

- Deethnicization?

a)

occurs when a product we associate with a specific ethic group     detaches itself from its roots and appeals to other groups

b)

an important influence on how consumers may make decisions and   purchases

c)

based on the idea that birds of a feather flock together

42.

- Family life cycle?

a)

occurs when a product we associate with a specific ethic group     detaches itself from its roots and appeals to other groups

b)

an important influence on how consumers may make decisions and   purchases

c)

based on the idea that birds of a feather flock together

43.

- Geodemographics?

a)

occurs when a product we associate with a specific ethic group     detaches itself from its roots and appeals to other groups

b)

-an important influence on how consumers may make decisions and   purchases

c)

based on the idea that birds of a feather flock together

44.
  • Social Power?

a)
  • moderates the influence which people and groups exert

b)

extensive problem solving with high buyer's involvement

45.
  • Organizational buying decisions?

a)

Straight Rebuy

Modified Rebuy

New Task

b)

Consensual Purchase Decisions 

- Accommodative Purchase Decisions

46.

Straight Rebuy?

a)

- Extent of Effort: habitual decision making, risk: low, buyer’s involvement: automatic    reorder

b)

- Extent of Effort: limited problem solving, risk: low to moderate, buyer’s involvement:   one of a few

c)

- Extend of Effort: Extensive problem solving, risk: high, buyer’s involvement: many

47.

Modified Rebuy?

a)

- Extent of Effort: habitual decision making, risk: low, buyer’s involvement: automatic    reorder

b)

- Extent of Effort: limited problem solving, risk: low to moderate, buyer’s involvement:   one of a few

c)

- Extend of Effort: Extensive problem solving, risk: high, buyer’s involvement: many

48.

New Task?

a)

- Extent of Effort: habitual decision making, risk: low, buyer’s involvement: automatic    reorder

b)

- Extent of Effort: limited problem solving, risk: low to moderate, buyer’s involvement:   one of a few

c)

- Extend of Effort: Extensive problem solving, risk: high, buyer’s involvement: many

49.

Consensual Purchase Decisions?

a)

- Members agree on desired purchase

- May differing only in terms of how it will be achieved

b)

- Members have different preferences or priorities

- Can’t agree on a purchase to satisfy the minimum expectations of all involved

50.

- Accommodative Purchase Decisions?

a)

- Members agree on desired purchase

- May differing only in terms of how it will be achieved

b)

- Members have different preferences or priorities

- Can’t agree on a purchase to satisfy the minimum expectations of all involved

51.

2 step flow model of influence

a)

- Small Influencer Group -> Larger consumer group

b)

- 2 may communication bt consumers and opinion leaders

c)

- Info may trigger a sequence of interactions

52.

Information Cascades?

a)

- Small Influencer Group -> Larger consumer group

b)

- 2 may communication bt consumers and opinion leaders

c)

- Info may trigger a sequence of interactions

53.

Self-designation?

a)

- simply ask individuals whether they consider themselves to be opinion leaders

- Easy to apply to large group of potential opinion leaders

- Inflation or unawareness of own importance/influence

b)

- experts identify others as opinion leaders

c)

- trace communication patterns among group members to create a systematic map of   group interactions 

- most precise method of identifying product info sources, but is very difficult/expensive   to implement

54.

- Key Informants?

a)

- simply ask individuals whether they consider themselves to be opinion leaders

- Easy to apply to large group of potential opinion leaders

- Inflation or unawareness of own importance/influence

b)

- experts identify others as opinion leaders

c)

- trace communication patterns among group members to create a systematic map of   group interactions 

- most precise method of identifying product info sources, but is very difficult/expensive   to implement

55.

- Sociometric Methods?

a)

- simply ask individuals whether they consider themselves to be opinion leaders

- Easy to apply to large group of potential opinion leaders

- Inflation or unawareness of own importance/influence

b)

- experts identify others as opinion leaders

c)

- trace communication patterns among group members to create a systematic map of   group interactions 

- most precise method of identifying product info sources, but is very difficult/expensive   to implement