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Worksheetsmarketing 3
Total questions: 55
Worksheet time: 28mins
Etic view?
a culture is the perspective of an outsider looking in
- culture is a focus on the intrinsic cultural distinctions that are meaningful to the members of a given society, an insider’s perspective
Emic view?
a culture is the perspective of an outsider looking in
culture is a focus on the intrinsic cultural distinctions that are meaningful to the members of a given society, an insider’s perspective
Culture?
the perspective of an outsider looking in
a focus on the intrinsic cultural distinctions that are meaningful to the members of a given society, an insider’s perspective
accumulation of shared meanings, beliefs, norms, traditions
Ecology?
how does system adapt to its habitat
how do people maintain an orderly social life
how do members of a culture elate to their environment and social group
Social structure?
how does system adapt to its habitat
how do people maintain an orderly social life
how do members of a culture elate to their environment and social group
Ideology?
how does system adapt to its habitat
how do people maintain an orderly social life
how do members of a culture elate to their environment and social group
Cooperation?
modification of symbols associated w subculture to appeal to larger audiences
set of individuals and organizations that create and market a cultural product
Culture production system?
modification of symbols associated w subculture to appeal to larger audiences
set of individuals and organizations that create and market a cultural product
3 major subsystems?
Creative
Managerial
Communications
myth
tradition
culture
etic view
emic view
ethic view
Creative?
generates new symbols and products
selects produces and manages distribution
gives meanings to products and provides symbolism
Managerial?
generates new symbols and products
selects produces and manages distribution
gives meanings to products and provides symbolism
Communications?
generates new symbols and products
selects produces and manages distribution
gives meanings to products and provides symbolism
myth?
stories w symbolic elements that represent the shared emotions/ideals of a culture
accumulation of shared meanings, beliefs, norms, traditions
Function of myths?
metaphysical
cosmological
sociological
psychological
creative
managerial
communications
etic
emic
metaphysical?
helps explain origins of existence
emphasize that all components of the universe are part of a single pic
maintain social order by authorizing a social code to be followed by members of a culture
provide models for personal conduct
cosmological?
helps explain origins of existence
emphasize that all components of the universe are part of a single pic
maintain social order by authorizing a social code to be followed by members of a culture
provide models for personal conduct
sociological?
helps explain origins of existence
emphasize that all components of the universe are part of a single pic
maintain social order by authorizing a social code to be followed by members of a culture
provide models for personal conduct
psychological?
helps explain origins of existence
emphasize that all components of the universe are part of a single pic
maintain social order by authorizing a social code to be followed by members of a culture
provide models for personal conduct
rituals?
set of symbolic behaviors that occur in a fixed sequence and that tend to be repeated periodically
accumulation of shared meanings, beliefs, norms, and traditions
stories w symbolic elements that represent the shared emotions/ideals of a culture
Gift-giving process?
gestation, presentation, reformulation
creative, managerial, communications
epic view, emic view
gestation?
gift giver must choose and get gift
exchange takes place
relationship may be altered by the exchange
presentation?
exchange takes place
gift giver must choose and get gift
relationship may be altered by the exchange
reformulation?
gift giver must choose and get gift
exchange takes place
relationship may be altered by the exchange
Sacred Consumption?
involves objects and events that are set apart from normal activities that are treated with respect or awe
Involves consumer objects and events that are ordinary and not special
Profane Consumption?
involves objects and events that are set apart from normal activities that are treated with respect or awe
Involves consumer objects and events that are ordinary and not special
Involves consumer objects and events that are ordinary and not special
• Sacralization?
occurs when ordinary objects, events, and even people take on sacred meaning
occurs when we attribute sacred qualities to mundane items, through processes like contamination
• Objectification?
occurs when ordinary objects, events, and even people take on sacred meaning
occurs when we attribute sacred qualities to mundane items, through processes like contamination
• Collecting?
is the systematic acquisition of a particular object or set of objects
sacred item/symbol is removed from its special place or is duplicated
in mass quantities and becomes
• Desacralization?
is the systematic acquisition of a particular object or set of objects
sacred item/symbol is removed from its special place or is duplicated
in mass quantities and becomes
Continuous innovation?
Evolutionary rather than revolutionary
More pronounced change to existing product
Creates major changes in the way we live
Dynamically continuous innovation?
Evolutionary rather than revolutionary
More pronounced change to existing product
Creates major changes in the way we live
• Discontinuous innovation?
Evolutionary rather than revolutionary
More pronounced change to existing product
Creates major changes in the way we live
Discretionary Income ?
money available to a household over and above what it requires to have a comfortable standard of living
an economy that’s driven by a fairly small number of rich people
used to identify targets and to develop marketing strategies to reach these targets
Plutonomy?
money available to a household over and above what it requires to have a comfortable standard of living
an economy that’s driven by a fairly small number of rich people
used to identify targets and to develop marketing strategies to reach these targets
Market Segments
money available to a household over and above what it requires to have a comfortable standard of living
an economy that’s driven by a fairly small number of rich people
used to identify targets and to develop marketing strategies to reach these targets
- Social class?
determined by income, family background, and occupation
used to identify targets and to develop marketing strategies to reach these targets
Determine social class?
occupational prestige
income
occupation
functional
reward
indulgence
Taste Culture?
differentiates people in terms of their aesthetic and intellectual preferences
occurs when a product we associate w a specific ethic group detaches itself from its roots and appeals to other groups
- Acculturation?
the process of learning about and adapting to a new environment and culture
the process of learning about our native culture
- Enculturation?
the process of learning about and adapting to a new environment and culture
the process of learning about our native culture
- Deethnicization?
occurs when a product we associate with a specific ethic group detaches itself from its roots and appeals to other groups
an important influence on how consumers may make decisions and purchases
based on the idea that birds of a feather flock together
- Family life cycle?
occurs when a product we associate with a specific ethic group detaches itself from its roots and appeals to other groups
an important influence on how consumers may make decisions and purchases
based on the idea that birds of a feather flock together
- Geodemographics?
occurs when a product we associate with a specific ethic group detaches itself from its roots and appeals to other groups
-an important influence on how consumers may make decisions and purchases
based on the idea that birds of a feather flock together
Social Power?
moderates the influence which people and groups exert
extensive problem solving with high buyer's involvement
Organizational buying decisions?
Straight Rebuy
Modified Rebuy
New Task
Consensual Purchase Decisions
- Accommodative Purchase Decisions
Straight Rebuy?
- Extent of Effort: habitual decision making, risk: low, buyer’s involvement: automatic reorder
- Extent of Effort: limited problem solving, risk: low to moderate, buyer’s involvement: one of a few
- Extend of Effort: Extensive problem solving, risk: high, buyer’s involvement: many
Modified Rebuy?
- Extent of Effort: habitual decision making, risk: low, buyer’s involvement: automatic reorder
- Extent of Effort: limited problem solving, risk: low to moderate, buyer’s involvement: one of a few
- Extend of Effort: Extensive problem solving, risk: high, buyer’s involvement: many
New Task?
- Extent of Effort: habitual decision making, risk: low, buyer’s involvement: automatic reorder
- Extent of Effort: limited problem solving, risk: low to moderate, buyer’s involvement: one of a few
- Extend of Effort: Extensive problem solving, risk: high, buyer’s involvement: many
Consensual Purchase Decisions?
- Members agree on desired purchase
- May differing only in terms of how it will be achieved
- Members have different preferences or priorities
- Can’t agree on a purchase to satisfy the minimum expectations of all involved
- Accommodative Purchase Decisions?
- Members agree on desired purchase
- May differing only in terms of how it will be achieved
- Members have different preferences or priorities
- Can’t agree on a purchase to satisfy the minimum expectations of all involved
2 step flow model of influence
- Small Influencer Group -> Larger consumer group
- 2 may communication bt consumers and opinion leaders
- Info may trigger a sequence of interactions
Information Cascades?
- Small Influencer Group -> Larger consumer group
- 2 may communication bt consumers and opinion leaders
- Info may trigger a sequence of interactions
Self-designation?
- simply ask individuals whether they consider themselves to be opinion leaders
- Easy to apply to large group of potential opinion leaders
- Inflation or unawareness of own importance/influence
- experts identify others as opinion leaders
- trace communication patterns among group members to create a systematic map of group interactions
- most precise method of identifying product info sources, but is very difficult/expensive to implement
- Key Informants?
- simply ask individuals whether they consider themselves to be opinion leaders
- Easy to apply to large group of potential opinion leaders
- Inflation or unawareness of own importance/influence
- experts identify others as opinion leaders
- trace communication patterns among group members to create a systematic map of group interactions
- most precise method of identifying product info sources, but is very difficult/expensive to implement
- Sociometric Methods?
- simply ask individuals whether they consider themselves to be opinion leaders
- Easy to apply to large group of potential opinion leaders
- Inflation or unawareness of own importance/influence
- experts identify others as opinion leaders
- trace communication patterns among group members to create a systematic map of group interactions
- most precise method of identifying product info sources, but is very difficult/expensive to implement
