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Ecommerce

Total questions: 26

Worksheet time: 14mins

Name
Class
Date
1.

E-Commerce is known as doing business through an ____ marketplace.

a)

Artificial

b)

International

c)

Electronic

d)

Open

2.

Which of the following is NOT a characteristic of a virtual business?

a)

Does not have a physical store

b)

Offers digital goods or services

c)

Can reach customers in remote locations

d)

Has a physical store and location

3.

The process of selling goods or services to a final consumer is known as B2C.

a)

True

b)

False

4.

E-Commerce is known as doing business through an ____ marketplace.

a)

Artificial

b)

International

c)

Open

d)

Electronic

5.

Which of the following is not a use for e-commerce?

a)

Socializing

b)

A. Marketing

c)

Investing

d)

Researching

6.

_________ with e-commerce makes it easier to keep personal orders separate from business.

a)

Investing

b)

Banking

c)

Marketing

d)

Researching

7.

_____ with e-commerce allows business owners to observe the market for current up-to-date prices.

a)

Researching

b)

Investing

c)

Marketing

d)

Banking

8.

A Cybernediary brings previously unknown sellers and buyers together.

a)

True

b)

False

9.

Advantages of e-commerce do NOT include ____.

a)

Increased international sales

b)

Sudden increased productivity

c)

Potential to eliminate intermediarie

d)

Required daily site maintenance

10.

An example of goods that are considered successful e-commerce product is ______________.

a)

Custom fitted clothing

b)

Music

c)

Scented candles

d)

Food

11.

Advantages of e-commerce do NOT include ____.

a)

Sudden increased productivity

b)

Increased international sale

c)

Required daily site maintenance

d)

Potential to eliminate intermediaries

12.

Which of the following is NOT a factor of success in e-commerce?

a)

The ability to create effective web design

b)

The ability to provide technical support

c)

The ability to participate in efficient post-sale service

d)

The ability to provide bonuses to management team

13.

Which of the following is NOT a customer benefit of e-commerce?

a)

Easy comparison of sellers on the basis of price, quality and service

b)

The opportunity to e-mail product information to others

c)

The ability to build an order over several days

d)

Can increase computer literacy in the workforce

14.

An identity thief would be interested in obtaining all of the following EXCEPT ____. r

a)

Birth Date

b)

Credit Card Number

c)

Social security number

d)

Grade point average

15.

SSL protocol, a system used to protect data, stands for ____?

a)

Secure system location

b)

System security layer

c)

Secure sockets layer

d)

Security system lock

16.

To increase identity theft protection you should only make purchases on ____.

a)

Sites that look safe

b)

Sites that are recommended by friends

c)

Sites that are secure

d)

Sites that ask for personal information

17.

PayPal® is an example of an internet service provider.

a)

True

b)

False

18.

. ____ is as, or more, important online because competition is just a click away.

a)

A Shipping

b)

Supply

c)

Web design

d)

Customer relations

19.

Companies which provide Internet access to individuals and companies are ____.

a)

Internet support program el

b)

Internet service providers

c)

Internet solution providers

d)

Internet services panel

20.

5. _____ create and maintain websites.

a)

Virtual Hosting Services

b)

Software developers

c)

Webmasters

d)

Webcreaters

21.

The uses of e-commerce are marketing, investing, banking and which of the following?

a)

Research

b)

Developing

c)

Expanding

d)

. Communication

22.

Consumers opposed to e-commerce are often concerned with which of the following?

a)

Security

b)

Product quality

c)

Saving money

d)

Crowds

23.

What percentage of Americans have Internet access?

a)

Roughly 91 percent

b)

Roughly 98 percent

c)

Virtually 100 percent

d)

Roughly 83 percent

24.

Which of the following is a category of poor e-commerce products as stated in the presentation?

a)

Replacement parts

b)

Travel services

c)

Perishable goods

d)

Customized goods

25.

Firewalls describe someone who breaks into computer systems.

a)

True

b)

false

26.

Match the following terms to the correct definition.

a)

Business-to-Business

1.

Used when a product is sold Busi to Busi

b)

Virtual Companies

2.

Do not have a physical store or location

c)

Identity Theft

3.

Imposters obt. personal inform from you

d)

Hackers

4.

Individuals who break-in to a computer

e)

Firewalls

5.

a safety checkpoint for incoming data