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PRE-FINAL QUIZ (sales management)

Total questions: 32

Worksheet time: 38mins

Name
Class
Date
1.

Sales managers achieve sales results through production.

a)

TRUE

b)

FALSE

2.

Sales managers’ performance can't be judged upon the composite performance of the salesforce as it is different.

a)

TRUE

b)

FALSE

3.

Salespeople dictates sales quotas of the sales managers.

a)

TRUE

b)

FALSE

4.

Salesforce or Sales Personnel motivation refers to giving inspiration and encouraging a salesperson extrinsically to stimulate his/her interest to do work motivated to achieve sales goals.

a)

TRUE

b)

FALSE

5.

Salesforce motivation is a physiological aspect.

a)

TRUE

b)

FALSE

6.

Motivated salespeople directly or indirectly drive positive sales results to the sales organization

a)

TRUE

b)

FALSE

7.

Salesforce motivation, in a real sense, comprises all the internal urges which make a salesperson strive for doing nothing.

a)

TRUE

b)

FALSE

8.

Sales manager must be able to assess and manage salespeople’s performance, as well as encourage and train them.

a)

TRUE

b)

FALSE

9.

The ultimate goal of salesforce motivation is to motivate sales persons internally to drive positive sales performance to the organization.

a)

TRUE

b)

FALSE

10.

Sales managers should strategically read, lead, and motivate his salespeople.

a)

TRUE

b)

FALSE

11.

Giving challenging assignments is what type of motivational tool?

a)

Non-financial

b)

Special Financial

c)

Basic Compensation

d)

Leadership Techniques

e)

Management Control Practice

12.

Performance Evaluation is what type of motivational tool?

a)

Non-financial

b)

Special Financial

c)

Basic Compensation

d)

Leadership Techniques

e)

Management Control Practice

13.

Personal Contact Effort is what type of motivational tool?

a)

Non-financial

b)

Special Financial

c)

Basic Compensation

d)

Leadership Techniques

e)

Management Control Practice

14.

Fringe Benefits is what type of motivational tool?

a)

Non-financial

b)

Special Financial

c)

Basic Compensation

d)

Leadership Techniques

e)

Management Control Practice

15.

Sales Trips is what type of motivational tool?

a)

Non-financial

b)

Special Financial

c)

Basic Compensation

d)

Leadership Techniques

e)

Management Control Practice

16.

Achievement Rewards is what type of motivational tool?

a)

Non-financial

b)

Special Financial

c)

Basic Compensation

d)

Leadership Techniques

e)

Management Control Practice

17.

Commission is what type of motivational tool?

a)

Non-financial

b)

Special Financial

c)

Basic Compensation

d)

Leadership Techniques

e)

Management Control Practice

18.

Sales Contests is what type of motivational tool?

a)

Non-financial

b)

Special Financial

c)

Basic Compensation

d)

Leadership Techniques

e)

Management Control Practice

19.

Bonuses is what type of motivational tool?

a)

Non-financial

b)

Special Financial

c)

Basic Compensation

d)

Leadership Techniques

e)

Management Control Practice

20.

Quota is what type of motivational tool?

a)

Non-financial

b)

Special Financial

c)

Basic Compensation

d)

Leadership Techniques

e)

Management Control Practice

21.

Salesforce/sales personnel (a)   is the process where the newly recruited salespeople are introduced to the selling firm, make mutual adaptations with other new salespeople, and develop a mutual understanding with employers/selling firm.

22.

Although salesforce (a)   and sales force socialization are interrelated, they are typically different.

23.

Salesforce Orientation is a procedure of providing background information regarding the selling firm to its newly recruited (a)   .

24.

Salesforce (a)   is a process of mutual adaptation of the newly recruited salesforce and the new employee to one another.

25.

The (a)   learns the organizational culture, values, attitudes, behaviors, roles that sales jobs demand.

26.

Two types of activities are carried out at this stage to prepare salespeople capable of performing in accordance with the organizational culture.

a)

PRE-ENTRY STAGE

b)

REALITY SHOCKING STAGE

c)

POST-SHOCKING STAGE

27.

Training, Coaching, and Orientation can be found in this stage.

a)

PRE-ENTRY STAGE

b)

REALITY SHOCKING STAGE

c)

POST-SHOCKING STAGE

28.

This is also known as the encounter stage. This stage starts when the salesforce is already recruited and positioned in the firm.

a)

PRE-ENTRY STAGE

b)

REALITY SHOCKING STAGE

c)

POST-SHOCKING STAGE

29.

This stage is also known as metamorphosis. During this stage, the newly hired salespeople attempt to resolve issues they noticed.

a)

PRE-ENTRY STAGE

b)

REALITY SHOCKING STAGE

c)

POST-SHOCKING STAGE

30.

This stage indicates that these salespeople endeavor to integrate into the company’s culture and become qualified for the position they have and gradually become more at ease in the firm’s environment.

a)

PRE-ENTRY STAGE

b)

REALITY SHOCKING STAGE

c)

POST-SHOCKING STAGE

31.

What are the objectives of Salesforce Socialization and why is it very important? Explain and give necessary examples to support your answer.

4 lines
32.

For you, what is the best Motivational Tool that would probably work for you based on your behavior towards work? Support your answer by giving necessary example/s.

4 lines