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BUSINESS ENGLISH 1 FINAL TEST

Total questions: 145

Worksheet time: 1hrs 13mins

Name
Class
Date
1.
In _________terms, a market is not a place, but a process which is a result of human actions.
a)
economic
b)
economy
c)
economical
d)
economist
2.
We've sent them our final offer, so now__________
a)
the ball's in their court
b)
the decision's their hands
c)
the basket in their house
d)
the ball's in their hand
3.
We've arranged to have lunch first and then ______ the meeting after that.
a)
touch base
b)
basic touch
c)
kick off
d)
kick on
4.
That's a good idea. Let's ____ on that tomorrow.
a)
touch base
b)
kick off
c)
score an own goal
5.
If we're not careful here, we'll _______
a)
score an own target
b)
score an own goal
c)
take it on the chin
d)
take it in the chin
6.
It's hard to accept, but sometimes we just have to ___________
a)
touch base
b)
kick off
c)
score an own goal
d)
take it on the chin
7.
Globalization is the worldwide movement towards economic, financial, trade and communications _______
a)
integration
b)
merger
c)
acquisition
d)
combination
8.
New business acquisitions _____ % of that growth.
a)
provided for
b)
accounted for
c)
set towards
d)
supplied with
9.
The Group is still ________ today, pushing ahead on three fronts- expanding in emerging countries, consolidating certain business lines and stepping up its investment in R&.
a)
moved towards
b)
on the moving
c)
on the move
d)
in the movements
10.
Why do people tend to talk about _______ topics at these stages of meetings?
a)
business relating
b)
business relative
c)
non-business relative
d)
non-business related
11.
A natural monopoly exists ________ for one producer than it would be if there were many producers.
a)
when the cost of producing a product or service is higher
b)
when the cost of producing a product or service is lower
c)
when the cost of producing a product or service is stable
d)
when the cost of producing a product or service is fixed
12.
A monopoly is where _____
a)
one producer cannot launch a good or service
b)
one producer cannot control the supply of a good or service
c)
one producer cannot control the demand of a good or service
d)
one producer controls the supply of a good or service
13.
An oligopoly is where ____- who do not necessarily act together, but can effectively control the supply and thus the price of a product.
a)
consumers are few in number
b)
suppliers are few in number
c)
suppliers are a lot in number
d)
producers are a lot in number
14.
Globalisation is __________ towards economic, financial, trade and communications integration including the unhindered transfer of capital, goods and services across borders.
a)
the worldwide movement
b)
the nationwide movement
c)
the localised movement
d)
the internal movement
15.
It is possible to _______ closer to the perfectly competitive ideal and the way to do that might be to reduce entry barriers, for example, and make it easier for firms to compete.
a)
bring markets
b)
launch markets
c)
put markets
d)
add markets
16.
A merger refers to an agreement in which ______
a)
two companies coordinate together to form one company
b)
one company buys another company
c)
no more than two companies join together to form one company
d)
two companies join together to form one company
17.
If a company or business person makes an acquisition, they ______
a)
buy another company or part of a company
b)
purchase another company or part of a company
c)
take over the control of another company
d)
A, B and C are correct.
18.
The transfer of ownership, property or business ______ is termed privatization.
a)
from the private sector to the government
b)
from the government to the private sector
c)
from the private sector to the public sector
d)
from the government to the global sector
19.
Nationalization refers to the action of a ______, of the net worth of seized assets and potential income. which generally occurs without compensation for the loss
a)
government taking control of a company or industry
b)
government borrowing money into a company or industry
c)
government merging with a company or industry
d)
government forcing a company or industry
20.
Perfect competition is an industry structure in which there are many firms producing homogeneous products and ______ are large enough to influence the industry.
a)
one of the firm
b)
several of the firms
c)
all of the firms
d)
none of the firms
21.
With a ______, the acquirer typically offers cash, stock, or a mix of both, "bidding" a specific price to purchase the target company for.
a)
acquiring
b)
merger
c)
takeover bid
d)
takeover fight
22.
______ are done to increase market power (market share), further utilize economies of scale, and exploit merger synergies.
a)
horizontal mergers
b)
vertical merger
c)
market-extension merger
d)
product-extension merger
23.
A ______ is the combination of companies along the production and distribution process of a business.
a)
horizontal mergers
b)
market-extension merger
c)
vertical merger
d)
product-extension merger
24.
The goal of a ______ is to gain access to a larger market and thus a bigger client/customer base.
a)
product-extension merger
b)
vertical merger
c)
market-extension merger
d)
horizontal merger
25.
A ______ is a merger between companies that sell related products or services and that operate in the same market.
a)
vertical merger
b)
market-extension merger
c)
horizontal merger
d)
product-extension merger
26.
A ______ is an exclusive right granted for an invention, which is a product or a process that provides, in general, a new way of doing something, or offers a new technical solution to a problem.
a)
license
b)
brand
c)
trademark
d)
patent
27.
He accordingly granted this manufacturer a number of ______ and advantages.
a)
tax breaks
b)
taxation break
c)
tax evasion
d)
taxation evasion
28.
Buoyant markets, international expansion and ______ kept them on an upwards trend for three-quarters of a century.
a)
marketing mixture
b)
marketing strategy
c)
market diversification
d)
market diversity
29.
The process in which a publicly-traded company is taken over by a few people is also called ______
a)
privation
b)
publicity
c)
nationalization
d)
privatization
30.
o you agree that building cooperative relationships can give you and your company a ______?
a)
competitive edge
b)
competitive advantage
c)
Both A and B
d)
Neither A nor B
31.
It will be next to impossible to ______ a room at the Ashton Hotel this week because of the film festival.
a)
reserve
b)
respond
c)
connect
d)
appoint
32.
The automobile parts we requested for our customer got here on ______
a)
authority
b)
condition
c)
schedule
d)
appointment
33.
The defense attorney contemplated a long time before finally making his decision to ______ the accused in court.
a)
attend
b)
represent
c)
express
d)
perform
34.
A new booklet explaining the process of course selection along with counseling services is ______ to any student interested in receiving help.
a)
potential
b)
available
c)
expressed
d)
approaching
35.
An increase in the ______ is currently leading to calls for greater investment in food production.
a)
global population
b)
global people
c)
around the world people
d)
world population
36.
Higher broadband speeds ______ a big increase in online distance-learning courses.
a)
lead to
b)
leads to
c)
causes from
d)
result from
37.
The subject of ______ will remain very high on the agenda.
a)
CO emissions
b)
CO production
c)
CO release
d)
CO provision
38.
We want to reduce the ______ of maintaining and the cost of maintaining our outdated desktop environment.
a)
dividends
b)
risks
c)
fees
d)
commissions
39.
A large number of sales of these products in many countries in the world are made through large ______
a)
supermarket chains
b)
supermarket variety
c)
supermarket core
d)
supermarket lines
40.
In most Asian countries, average household ______ are increasingly significant.
a)
returns
b)
expenditure
c)
incomes
d)
turnover
41.
The global consumer goods industry is used to describe those manufacturers and retailers involved in making and selling a wide range of ______.
a)
consumer services
b)
consumer products
c)
manufacturer's production
d)
retailers' after-sale service
42.
They might even consider selling direct to the consumer ______ their own websites.
a)
by
b)
for
c)
via
d)
through
43.
It's a much longer ______ than with other highly technological products like mobile phones.
a)
lead time
b)
leading time
c)
leader's time
d)
leading period
44.
The online ______ and e-marketing consultancies would benefit as more people spend time and money online on mobile devices.
a)
wholesale industry
b)
retailer industry
c)
manufacturing industry
d)
advertising industry
45.
______ is a business tool that analyses the social, technological, economic, environmental and political/legal aspects.
a)
STEEP Analysis
b)
STEEP Analysts
c)
SWOT Analysts
d)
STEP Analysis
46.
The ______ includes the cultural background of customers, percentage of the population in different income categories, value systems for the different social classes, birth and death rates.
a)
technological category
b)
economic category
c)
social/ socio-cultural category
d)
political category
47.
The ______ includes patents, research and development budgets, the pace of technological change and bandwidth capacity.
a)
economic category
b)
technological category
c)
political category
d)
social/ socio-cultural category
48.
The ______ includes the rate of economic growth, the inflation rate, the exchange rate, the interest rate, the availability of capital for small businesses and a country's balance of payment.
a)
technological category
b)
political category
c)
social/ socio-cultural category
d)
economic category
49.
The ______ includes air and water quality, the level of environment regulation and the source of energy.
a)
environmental category
b)
social/ socio-cultural category
c)
technological category
d)
political category
50.
The ______ includes factors such as the policies of political parties, activism of government agencies, ability to influence political decision, decision-making structures in countries, public opinion and acts of terrorism,
a)
technological category
b)
political/ legal category
c)
social/ socio-cultural category
d)
environmental category
51.
______ will affect the supply and demand of goods and services within an economy.
a)
Changes in the structure of people
b)
Changes in the structure of a population
c)
Stability in the structure of a population
d)
Changes in the structure of board of directors
52.
A STEEP analysis is a commonly used tool in business that companies and organizations use to ______ of their wide macro-environment.
a)
make sense
b)
make profitability
c)
make money
d)
make meanings
53.
In this ______ , world organizations are affected by economies throughout the world and not just the countries in which they are based or operate from.
a)
globalized business
b)
global business
c)
nationalized business
d)
state owned business
54.
______ are particularly important when it comes to the question of energy and the decreasing availability of natural resources such as oil, fresh water and minerals.
a)
Environmental factors
b)
Economic factors
c)
Political factors
d)
Social factors
55.
The vast number of new businesses the city is attracting is good news for the local economy; however the ______ of vacant office space is something the mayor has to figure out soon.
a)
level
b)
training
c)
shortage
d)
exaggeration
56.
The _____of climbing to the top of the corporate ladder is best defined in the new book published by Scott Thompson, one of the most successful businesses in history.
a)
challenge
b)
dimension
c)
introduction
d)
compassion
57.
Our staff prefers to fly than to use other modes of transportation since it is much more_____
a)
optional
b)
protective
c)
excessive
d)
convenient
58.
They had to stop the production line for nearly two hours after a problem was discovered and the workers had to wait until they_____ instructions from their superiors.
a)
raised
b)
received
c)
persuaded
d)
contented
59.
_____ or base salary is the initial rate of compensation that you receive as an employee in exchange for your services.
a)
Base pay
b)
Basic pay
c)
Base payment
d)
Base wage
60.
Increasing the_____ is of prime importance for the management of a company as this can make the company and management better.
a)
shareholder dividend
b)
shareholder value
c)
shareholder money
d)
shareholder meeting
61.
_____ allows the employees of the firm to share in the profits via appreciation and can encourage retention, particularly if there are vesting requirements.
a)
Salary-based awards
b)
Equity-based reward
c)
Equity-based awards
d)
Both A and B are correct
62.
_____is impacted by how many new customers are acquired, and how many existing customers churn- by canceling their subscription, not returning to buy, or closing a contract.
a)
Customer attraction
b)
Customer gap
c)
Customer keeping
d)
Customer retention
63.
The_____ will be continuously evaluated and revised as needed to ensure that the intended objectives are met.
a)
compensation program
b)
compensative program
c)
competitive program
d)
competition program
64.
The advantage of_____ is that you get more effort.
a)
payment by input
b)
payment by output
c)
payment by base salary
d)
payment by production lines
65.
Short-term cash incentives continue to be popular motivational tools at U.S._____ companies.
a)
privately own
b)
subsidiaries
c)
privately owned
d)
subsidy
66.
The term "_____ refers to an accounting metric measuring the profits a company generates from its core business functions, where the deduction of interest and taxes is excluded from the calculation
a)
investing profit
b)
financing profit
c)
shareholders' profit
d)
operating profit
67.
_____is one of the main statements in addition to balance sheet, and income statement.
a)
Cash flow statement
b)
Funds flow statement
c)
Both A and B
d)
Neither A nor B
68.
_____ is also called Profit and Loss account
a)
Balance sheet
b)
Income statement
c)
Cash flow statement
d)
Statement income
69.
_____requires the employee to work a set number of hours per week in order to earn her monthly income.
a)
Payment by hours
b)
Payment by time
c)
Both A and B
d)
Neither nor B
70.
There is a cost involved in paying people_____ as you have to try to ensure that people work by supervising them.
a)
by output
b)
by time
c)
be rewards
d)
by performance
71.
_____ managers tend to take a pessimistic view of their people, and assume that they are naturally unmotivated and dislike work.
a)
Theory X
b)
Theory Y
c)
Both Theory X and Theory Y
d)
Neither Theory X nor Theory Y
72.
_____organizations also give employees frequent opportunities for promotion.
a)
Theory X
b)
Theory Y
c)
Both Theory X and Theory Y
d)
Neither Theory X nor Theory Y
73.
PRP stands for_____
a)
Product-Related Pay
b)
Profit-Related Pay
c)
Performance-Related Pay
d)
Product- Relation Pay
74.
_____ won't encourage employees to work harder but they will cause them to become unmotivated if they are not present.
a)
Hygiene factors
b)
Motivators
c)
Satisfiers
d)
Both B and C
75.
_____ employees may not require only threat, external control and coercion to work, but they can use self-direction and self-control if they are dedicated and sincere to achieve the organizational objectives.
a)
Theory X
b)
Theory Y
c)
Both A and B
d)
Neither A nor B
76.
Many fans were shocked when the team captain, John Turner, signed a two-year contract with a_____ team for an undisclosed amount,
a)
rival
b)
partial
c)
renewed
d)
contrasting
77.
The_____ behind the yellow tape is prohibited to anyone without a press pass.
a)
positing
b)
scenery
c)
Exterior
d)
area
78.
During the one-month trial period, customers are under no_____to sign any contracts.
a)
pledge
b)
promise
c)
obligation
d)
engagement
79.
The company is pleased to announce that we have invited several members of our experienced_____ and casual staff to become permanent employees.
a)
minor
b)
lengthy
c)
temporary
d)
duplicate
80.
Entrepreneurs in large organization are referred to as_____
a)
intrapreneurs
b)
boardrooms
c)
subsidiaries
d)
branches
81.
A business has to be evolving, it has to be fun and it has to exercise your_____
a)
creativity instincts
b)
creative instincts
c)
creative views
d)
creativity roles
82.
A number of commentators have found it convenient to distinguish between creative people, creative process, creative places and_____
a)
creative strategies
b)
creative motivation
c)
creative products
d)
creative teams
83.
Creativity is about the _____of originality that leads to new ways of seeing and new ideas.
a)
quantity
b)
quantifiers
c)
qualifications
d)
quality
84.
Verbal communication skills are highly ranked on the candidate evaluation checklists used by many_____
a)
job interviewers
b)
job interviews
c)
job applicants
d)
job directors
85.
_____is the direct influence on the effect on an individual who gets encouraged to follow their peers by changing their attitudes, and values to conform to those of the influencing group.
a)
Job pressure
b)
Peer pressure
c)
Logical pressure
d)
Team pressure
86.
_____is concerned not with playing with the existing pieces but with seeking to change those very pieces.
a)
Convergence thinking
b)
Imaginative thinking
c)
Lateral thinking
d)
Divergence thinking
87.
The task of the manager is to encourage and_____ multi-disciplinary teams working on product development and drive these processes along.
a)
forced
b)
cooperate
c)
compete
d)
coordinate
88.
Creative thinking techniques include_____ lateral thinking, and parallel thinking.
a)
brainstorming
b)
consolidating
c)
gathering
d)
separating
89.
A major part of decision-making involves the analysis of alternatives with _____which may have benefits or costs.
a)
evaluative view
b)
evaluative criteria
c)
evaluative creation
d)
evaluative opinion
90.
_____ is our ability to look at ideas presented or a scenario, and find new alternatives that solve the problem.
a)
Creative thinking
b)
Imagination thinking
c)
Expansive thinking
d)
Convergent thinking
91.
_____ helps people to generate a large number and variety of ideas and approach problems from different angles.
a)
Divergent thinking
b)
Evaluative thinking
c)
Logical thinking
d)
Emotional thinking
92.
_____may arise from a radical breakthrough or a series of small incremental steps.
a)
Multi-disciplinary products
b)
Coordinate products
c)
Management products
d)
Creative products
93.
The business council stated its opinion that the new penalties for tax evasion are out of _____with the seriousness of the crime.
a)
size
b)
proportion
c)
equivalence
d)
combination
94.
Any new staff member who has not already submitted a recent photo should go_____ to the Personnel Office, where a staff photographer is in attendance.
a)
unexpectedly
b)
immediately
c)
especially
d)
recently
95.
The Hypex Hotel, in _____with the organizers of the annual film festival, is offering a package which includes travel, accommodations, and movie tickets.
a)
agreement
b)
alignment
c)
relation
d)
conjunction
96.
Any staff members travelling overseas on company business will be _____for exceeding their expense allowances.
a)
billed
b)
arranged
c)
replaced
d)
produced
97.
Having a_____ helps you to feel in control of your future money.
a)
bank account
b)
profit and loss account
c)
budget
d)
balance sheet
98.
We have a_____ of sharing, a lot of friendliness, warm welcomes, exceptionally free from politics and backstabbing.
a)
atmosphere
b)
culture
c)
challenge
d)
reward
99.
Nothing seems to be able to stand in their ways obstacles and challenges.
a)
by the way
b)
according to
c)
in terms of
d)
on the other hand
100.
The_____ has made their efforts to achieve the targets set by the company.
a)
HR department
b)
Purchasing department
c)
Selling department
d)
Sales department
101.
We are a family-owned, international pharmaceutical company with several _____companies.
a)
associate
b)
subsidy
c)
branch
d)
representing
102.
An _____helps you track and sort the various expenses your business has during a time period.
a)
cost account
b)
expense account
c)
financing account
d)
liabilities account
103.
In designing a reward program, a small business owner needs to separate the salary or_____ from the reward system.
a)
remuneration system
b)
payment system
c)
merit pay system
d)
benefit pay system
104.
_____ play an important role in the operation of many businesses, supervising and managing workers on a daily basis and acting as a liaison between employees and upper management
a)
Chief executive
b)
Managing director
c)
Board of directors
d)
Line managers
105.
_____ is a system of shared assumptions, values, and beliefs, which governs how people behave in organizations.
a)
Organizational culture
b)
Organizational structure
c)
Organizational diagram
d)
Organizational board
106.
Something we need to work forward to is improving_____ of the technician team.
a)
the altitude
b)
the attitude
c)
the moral
d)
the customs
107.
_____is in the organization where individuals are encouraged to express themselves fully.
a)
Person culture
b)
Power culture
c)
Role culture
d)
Task culture
108.
_____ is in the organization where individuals are allowed to make decisions.
a)
Power culture
b)
Role culture
c)
Task culture
d)
Person culture
109.
_____is more commonly found in small businesses.
a)
Person culture
b)
Role culture
c)
Power culture
d)
Task culture
110.
_____ is often found in large hierarchical organizations, where each individual has a clearly specified function to perform.
a)
Task culture
b)
Role culture
c)
person culture
d)
Power culture
111.
In a , _____employees often work to their job description and they tend to follow the rules rather than be creative.
a)
role culture organization
b)
task culture organization
c)
person culture organization
d)
power culture organization
112.
_____ give powers to the teams to make decisions.
a)
Role culture
b)
Task culture
c)
Person culture
d)
Power culture
113.
_____ produces a distinct level of creativity.
a)
Task culture
b)
Role culture
c)
Person culture
d)
Power culture
114.
_____ is job or project orientated characterized by high levels of cooperation and fast decision-making.
a)
Person culture
b)
Power culture
c)
Task culture
d)
Role culture
115.
_____is highly suited to stable environments.
a)
A Task culture organization
b)
Role culture organization
c)
Person culture organization
d)
Power culture organization
116.
_____is believed to be poor at implementing change and adapting to a fast-changing macro-environment.
a)
An organization with a role culture
b)
An organization with a task culture
c)
An organization with a person culture
d)
An organization with a power culture
117.
Employees attending the writing seminar are expected to practice imaginative and _____ writing as well as develop their technical writing skills.
a)
detective
b)
negative
c)
descriptive
d)
cooperative
118.
The company may have to_____ some production procedures which, since the earliest days, have always been done by skilled craftsmen.
a)
process
b)
calculate
c)
automate
d)
manufacture
119.
Company employees may request special_____ in the case of family emergencies or other unforeseeable events that require special consideration.
a)
leave
b)
policy
c)
version
d)
survey
120.
In order to operate _____ in today's dynamic business environment, our company must reward the creativity and energy of our employees.
a)
competitively
b)
magnificently
c)
productively
d)
totally
121.
..........management is strategies for a person to get on with other people.
a)
facial
b)
change
c)
rapport
d)
relationship
122.
In intercultural........ , it is important for any person to be able to get on well with people if they want to work well together.
a)
combination
b)
interaction
c)
connection
d)
intersection
123.
People have multiple............ when they are with different people.
a)
behaviors
b)
aspects
c)
quality
d)
identities
124.
In China, by copying in the leader's email address, you cause him to lose.......... because you treat him as if he is the same level as his subordinates.
a)
face
b)
identity
c)
quality
d)
image
125.
What can happen if someone...........our self-image?
a)
causes
b)
challenges
c)
loses
d)
expects
126.
Face is one of the two components of rapport management which shows people's sense of worth,............dignity, honor, reputation, competence and so on.
a)
humor
b)
quality
c)
credibility
d)
identity
127.
Adopting one partner's culture as dominant is one way of............ of cultural differences.
a)
integrating
b)
combining
c)
consolidating
d)
reconciliation
128.
In order to reconcile the cultural differences, we can
a)
adopt one partner's culture as dominant.
b)
separate or limit the activities of the partners.
c)
involve partners at all levels to participate in cross-cultural development programmes.
d)
A, B, and C are correct.
129.
The approach of separating or limiting the activities of the partners is to
a)
minimize the likelihood of cultural clashes due to cultural interaction.
b)
manage cultural differences.
c)
facilitate confidence in cultural interaction,
d)
A and C are correct.
130.
Involving partners at all levels is seen as the most......... approach to reconcile cultural differences.
a)
effective
b)
common
c)
integrative
d)
alternative
131.
Different organizations which have different beliefs and values are claimed to give rise to......... situations.
a)
cultural
b)
different
c)
typical
d)
problematic
132.
What guidelines should there be concerning..........contact in the workplace?
a)
work
b)
physical
c)
meeting
d)
first
133.
......... meeting occurs during the forming stage of in multicultural teams.
a)
kick-off
b)
successful
c)
storming
d)
norming
134.
In order to get through storming to norming, multicultural teams need to.......... any guidelines for the team to work effectively.
a)
happen
b)
go through
c)
realign
d)
lead to
135.
Realignment on any guidelines is concerned with
a)
looking at the guidelines again
b)
revising the guidelines
c)
simplifying the guidelines
d)
A, B, and C are correct
136.
The company ensures good......... by organizing face-to-face meetings.
a)
decision-making
b)
relationship
c)
contact
d)
sociality rights
137.
If you are interested in doing business with European partners, you'll need an........... database of over one million companies based in Europe.
a)
banking
b)
portfolio
c)
customer
d)
electronic
138.
Hofstede defines culture as being collective, but often..........
a)
internal
b)
intangible
c)
social
d)
reliable
139.
There seemed to be regular communication problems in our company, so weekly meetings were set up to solve............ among the different departments.
a)
conflicts
b)
contract
c)
faces
d)
rights
140.
Most international project groups have different national and.......... cultures, so it is important to agree on a way of working that suits everyone.
a)
facial
b)
social
c)
behavioral
d)
organizational
141.
..... companies usually have subsidiaries in many parts of the world.
a)
Multicultural
b)
Overseas
c)
Multinational
d)
Tangible
142.
Increased contact with colleagues from other countries had .......... in big contrasts in ways of working and communicating.
a)
caused
b)
happened
c)
taken
d)
resulted
143.
Managers from Asian and Middle East countries are particularly concerned with maintaining group ______
a)
harmony
b)
mergers
c)
contact
d)
benefit
144.
In the early stage when a team is formed, the team members need to put in time and effort to build ______
a)
relationship
b)
trust
c)
contact
d)
contract
145.
A team charter should set out the behavior and ______ team members should have when working together
a)
relationship
b)
conflict
c)
attitudes
d)
code