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WorksheetsQuiz 1
Total questions: 50
Worksheet time: 50mins
Name
Class
Date
1.
Northern Trail Outfitters (NTO) has a growing list of Products. NTO has experienced challenges in keeping
its bundled Products up-to-date and has asked the CPQ Specialist if there is a better way to manage its
Product catalog.
Which option is the most appropriate for the CPQ Specialist to suggest first?
a)
Use Option Layout of Tabs for the bundle parent to expose Features on individual tabs within Product
Configuration.
b)
Use a Dynamic Feature for the bundle parent and create a Filter Product Rule.
c)
Use Nested Bundles to reduce the number of Product Options that need to be maintained when new
products become available
d)
Use the Preserve Bundle Structure checkbox in Package Settings to allow new products to be added to
existing bundles.
2.
A sales rep notices on Opportunities that only some Opportunity Products are synched from Quotes. This
discrepancy causes inaccuracies in the pipeline.
Which three troubleshooting steps should the Admin take to resolve the issue? Choose 3 answers
a)
Ensure the Quote’s Account lookup is populated.
b)
Ensure the Opportunity’s Primary Quote lookup is populated
c)
Check the Quote’s Primary checkbox for a value of True
d)
Ensure the Quote’s Opportunity lookup is populated
e)
Check the Quote’s Primary checkbox for a value of False
3.
An admin wants to generate one Asset record for each Quantity of a new Product. Currently, zero Asset
records are generated for this Product when included on Quotes that are Contracted.
Which setting should the Admin change to meet the business requirement?
a)
Set the Product field Asset Conversion picklist to One per Unit
b)
Set the CPQ Package setting Renewal Model to Asset Based
c)
Set the Account field Renewal Model to Asset Based
d)
Set the Product field Asset Amendment Behavior picklist to Allow Refund
4.
Universal Containers wants a group of users to receive Approval requests at the same time. Only one user
from the group needs to respond to the Approval request.
What should the Admin do to meet this requirement?
a)
Create an Approver and Approval Rule record for each user. On each Approval Rule, reference the
same Approval Chain and Approval Conditions, and assign a unique Approval Step for each Approval
Rule
b)
Create an Approver record for each user, and a single Approval Rule record related to one of the
Approvers. Using the Next Approver lookup field, sequence each Approver record to form a chain.
c)
Create an Approver and Approval Rule record for each user. Set the Parallel checkbox to true and
Approval Step 1 for each rule, then add all rules to the same Approval Chain.
d)
Create an Approver record related to the Approval Rule, and reference a Group ID for the users who
will be involved. Set the unanimous checkbox to False on the Approver record.
5.
Universal Containers uses over 45,000 different container Product records with CPQ. When a sales rep
views the Add Product page, a list of the first 2,000 Products is displayed in a disorganized manner. The
product management team wants the products to display in collapsible groups based on the product family.
How should a CPQ Specialist enable this functionality from the salesforce CPQ managed package
configuration settings?
a)
Check the Solution Groups Enabled Checkbox, set Object to Quote Line and set Name Field to Product
Family.
b)
Select Product Family in the Product Results Group Field Name field in Additional Settings
c)
Add the Product Family field to the Search Results Field Set on the Product Object.
d)
Select Product Family in the Product Search Plugin field in Plugins.
6.
The Admin has associated these Template Content records to four Template Sections. Which three
statements are valid about these types of Template Content? Choose 3 answers
a)
Template Top and HTML are fully code-customizable
b)
Line Items are either displayed as Standard or with Price Dimensions.
c)
Template Top is the only Section that can show Billing/Shipping info.
d)
Quote Terms can be dynamic if Term Condition are defined.
e)
Line Items can be coded into an HTML section.
7.
Universal Containers has a Standard Warranty product that is priced as a Percent of Total subscription
product. It is priced as 25% of the Net Price of all Shipping Container products added to the Quote. When
generating a partial Order via the Create Order button, the Admin notices the Standard Warranty was absent
from the Order Product selection page.
What should the Admin do to allow the Standard Warranty product to create an Order Product?
a)
Ensure that the Standard Warranty Quote Line’s Start Date and End Date match the Order’s Start Date
and End Date.
b)
Select any Shipping Container product on the Order Product selection page to automatically generate a
Standard Warranty Order Product on the Order.
c)
Create one Standard Warranty Quote Line for every Shipping Container Quote Line on the Quote
d)
Set the Product Family picklist on the Standard Warranty product’s Product record to Services.
8.
Universal Containers is rolling out a new version of its Premier Support offering named Premier Pro. The
sales operation team wants to ensure that when a sales rep renew an existing Contract with Premier
Support, it is replaced with Premier Pro.
What does the Admin need to do to support this business requirement?
a)
Set the Renewal Product field on the Premier Support Product record to Premier Pro.
b)
Create a Report of all Renewal Quotes with Premier Support Product and replace Quote Lines with
Premier Pro
c)
Create a Price Rule to replace Premier Support Quote Lines with Premier Pro.
d)
Set the upgrade Target field on the Premier Support Product record to Premier Pro.
9.
Universal Containers has a slab Discount Schedule for Product A with these Discount Tiers: If Product A has a List Price of $100.00, what is the Net Total for a Quote Line with the quantity of 21?
a)
1050.0
b)
1725.0
c)
1700.0
d)
1575.0
10.
An Admin has created a new bundle, and a Product Rule associated with it. Universal Containers want the
Product Rule to fire within this specific bundle.
Which is a valid setup for the Configuration Rule?
a)
The Configuration Rule must be associated with the Product Option records used in Product Actions.
b)
The Configuration Rule must be associated with Product records used in Product Actions.
c)
The Configuration Rule must be associated with the Parent Product in the bundle.
d)
The Configuration Rule must be associated with the Product Feature used within the bundle.
11.
Universal Containers has a multi-layer bundle with a Percent of Total option in the first level. This Percent
of Total option’s calculation should be based on other options in the same level.
How should the Admin set this up
a)
Set the Percent of Total Scope field on the Product Option record to a value of Components
b)
Set the Percent of Total Scope field on the Product Option record to a value of Package
c)
Set the Percent of Total Category field on each Product in the bundle to the same value.
d)
Set the Percent of Total Scope field on the Product Option record to a value of Group
12.
The Admin at Universal Containers has a requirement within a specific bundle to ensure that product B it is
automatically selected when the User selects Product A. The Admin correctly configured it Product Rule to
meet this requirement, however the rule does not fire when Product A is selected.
What needs to be adjusted so that the Product Rule fires as expected
a)
Set Apply Immediately to True on Product record for Product A
b)
Set Apply Immediately to True on Product record for Product B
c)
Set Apply Immediately to True on Product Option record for Product B
d)
Set Apply Immediately to True on Product Option record for Product A.
13.
An admin has implemented a new CPQ business requirement In a sandbox. They have created new
products and used them to construct a bundle The admin has also created a Product Rule that automatically
selects Product Options when the user selects a specific Configuration Attribute.
In which sequence should the admin migrate the records related to the new CPQ functionality. In order to
maintain record relationships?
a)
Products, attributes, options, rules
b)
Products, options, attributes, rules
c)
Products, attributes, rules, options
d)
Attributes, products, options, rules
14.
Which of the following is not part of the structure of a Pricing Rule?
a)
Price Action
b)
Price Rule Detail
c)
Price Display
d)
Price Condition
15.
"UC wants to default information on the Quote Line from a Product field. How should this information be
transferred?
a)
Create a cross-object formula field that stores the Product Field's value in the Quote Line field
b)
Create a Workflow Rule that stores the Product field's value in the Quote Line field
c)
Create two fields with the same API name and type on the Product Quote Line."
d)
Create Price Rule that stores the Product field's value in the Quote Line field.
16.
Universal Containers has quotes that have multiple Quote Lines for the same Product. They require all
Products with the Product Name to be combined and summed into one line on the Quote Document.
How should the Admin set up the Quote Template to meet this requirement?
a)
Set the Roll up Field to be Product
b)
Set the Group Field to be Product.
c)
Set the Sub Group Field to be Product
d)
Set the Total Field to be Net Total
17.
"An Admin has created a Quote Template record and has set the Group Field field to SBQQ__Optional__c.
When a User attempts to preview the output document using this Quote Template, this error appears:
""Invalid conversation from runtime type Boolean to String.""
Why is this error occurring?
a)
SBQQ__Optional__c is not a Quote Line field.
b)
The user did not create any groups on the quote.
c)
The user did not mark any products as ""optional.""
d)
SBQQ__Optional__c is not a text field."
18.
On a quote template, the Price line column has a template section “Price Line Items” defined.
Which behavior will the Admin observe when generating the output document?
a)
“Price” line column will not appear for Included or zero price items.
b)
“Price” line column will appear in multiple line item sections.
c)
Price” line column will not appear for other line items sections
d)
“Price Line Items: section will show only the “Price” Line column
19.
An admin sets Asset Conversion for a non-subscription Product A to "One per unit." A sales rep creates a
quote that includes Product A with a quantity of 2. Sales Operations creates an order from the quote, then
creates a contract from the order, then creates a renewal opportunity from the contract.
Which object(s) show multiple records related to Product A?
a)
Asset and Order Product
b)
Order Product
c)
Asset and Opportunity Product
d)
Asset
20.
Universal Containers has set up a lookup field, Distributor_c, on the Quote Line Group to identify different
distributors fulfilling specific groups of products on a quote. Distributor accounts have a Discount_Level_c
field on them populated with the base discount that products quoted through that distributor should receive.
Which set of actions should the Admin take to ensure that the distributor receives the appropriate base
discount?
a)
Create a formula field on quote Line, SBQQ_Group_r. Distributor_r.Discount_Level_c. Create a Price
Rule that has a Price Condition where. Object equals Quote Line. Tested Field equals the newly created
formula field. Add a Price Action to the price Rule Where. Source Field equals the newly created
formula field.
b)
Create a Price Rule that has a Price Condition where. Object equals Quote Line Group. Tested Field
equals Distributor_c. Add a Price Action to the Price Rule Where. Formula equals
SBQQ_Group_r.Distributor_r.Discount_Level_c
c)
Create a Price Rule that has a Price Condition where. Object equals Quote Line Group. Tested Field
equals Distributor_c. Add a Price Action to the Price Rule where. Source Field equals
Discount_Level_c.
d)
Create a Price Rule that has a Price Condition where. Object equals Quote Line. Tested Field equals
Distributor_c. Add a Price Action to the Price Rule where. Formula equals
SBQQ_Group_r.Distributor_r.Discount_Level_c
21.
Universal Containers wants line items to be organized into pre-defined groups on the output document. The
name of these pre-defined groups needs to be displayed above each group in the output to identify it. Which
two ways can an Admin meet this requirement?
a)
Set the Group field on the Line Items type of Template Content record
b)
Create Solution Groups, allowing users to group products on the Quote Line Editor
c)
Set the Group Filed field on the Quote Template or Template Section records.
d)
New Quote Group field on each Product record with the associated group name Set the New Quote
Group field on each Product record with the associated group name
22.
An Admin at Universal Containers wants to map configuration attribute values to the quote line in a
customer’s product catalog. Assuming the field mapping is correct, which setup will prevent the
configuration attribute value from being stored on the non-bundle quote line?
a)
On the Configuration Attribute, “Apply to Product Options” is not selected.
b)
A selection rule is being used to hide a configuration attribute value.
c)
On the Configuration Attribute, “Hidden” is selected.
d)
The user chose a configuration attribute value that cannot be mapped
e)
Create a cross-object formula field that stores the Product Field’s value in the Quote Line field
23.
Universal Containers has a bundle that has a large number of Product Options. They do not want all of the
options available to be visible on the configuration by default. They want the User to click a button within
each Feature to see which Product Options are available to be selected, and then have the User select
Product Options from that page. How should the Admin set up the bundel for the display to work this way?
a)
Select the Required checkbox on each Product Option in the Bundle.
b)
Select the Hidden checkbox on the Bundled Product record.
c)
Select Add as the Option Selection Method on the Bundle product.
d)
Select Click as the Option Selection Method on the Bundle product
24.
When an Order is Contracted, the sales operations team needs to store a unique license number on the Asset
record for each downloadable Product sold.
How should the Admin meet the business requirements?
a)
Set Asset Conversion for each downloadable Product to null.
b)
Set Asset Conversion for each downloadable Product to a custom value
c)
Set Asset Conversion for each downloadable Product to One per unit.
d)
Set Asset Conversion for each downloadable Product to One per Quote Line.
25.
The Admin at Universal Containers received feedback that users are trying to reconfigure bundleson
renewals quotes and finding that the Configuration Attribute values are blank and must be manuallyfixed.
This issue is not observed on new business quotes.
What is the cause and possible resolution to this problem?
a)
Configuration Attributes not configured for renewals; check Preserve for Renewals on
ConfigurationAttribute records.
b)
Preserve Bundle Structure not set up on Contract object; create a workflow rule to automatically set
totrue.
c)
Field mapping not set up; create field on Subscription/Asset records with the same API name as fieldon
Quote Line.
d)
Field mapping not set up; create field on Quote Line with the same API name as the field in the configuration attribute.
26.
Bundle A has four Product Options within Product Feature A: Products A, B, C, and D. When BundleA is
added to a Quote? How should the Admin set up a Discount Schedule so that the quantities of all Product
Options on this Quote are aggregate?
a)
SettheDiscountScheduleonProductFeatureAandmarkthe“CrossProducts:CheckboxasTRUE
b)
SettheDiscountScheduleonProductFeatureAandmarkthe“CrossProducts”CheckboxasFALSE
c)
SettheDiscountScheduleontheProductOptionrecordsandmarkthe”CrossProducts”checkbox as TRUE
d)
SettheDiscountScheduleontheProductOptionrecordsandmarkthe“CrossProducts”checkbox as FALSE
27.
A renewal quote has been generated through automation 45 days before the contract ends on December 31.
The customer wants to increase the quantity of their monthly service subscription. The customer is
unprepared to renew at the moment, but needs to arrange the quantity increase for the last month of the
contract immediately. Upon finalizing the amendment Quote and contracting the amendment Opportunity
the sales ops team has discovered that the renewal Opportunity is out of sync with the latest change.
How can the sales ops team ensure the renewal Quote reflects the increased quantity?
a)
Create an Order from the amendment Opportunity, then contract the amendment Order and refresh the
renewal Quote
b)
Terminate the Contract with an End Date of November 30, and set the renewal Quote Date to December
1 of this year
c)
Delete the Renewal Opportunity, contract the amendment Opportunity again, then create a new renewal
Opportunity and Quote.
d)
Delete the existing Renewal Quote, and uncheck and re-check the Renewal Quote checkbox on the
Contract.
28.
A bundle has a Product Option with the Quantity Editable field set to FALSE However, the user can still
change the quantity during configuration and save the new value to the Quote Line Editor.
Which property of the Product Option allows for this scenario?
a)
Required = FALSE
b)
Min Quantity = 1
c)
Quantity = NULL
d)
Type = Related Product
29.
Universal Containers has a bundle with required Product Options. After the bundle is selected, the
user should bypass the configuration process.
How should the Admin set up the bundle to meet this requirement?
a)
Set the Configuration Event field on the bundle Product to be Disabled, and select the checkbox for
Bundled on the Product Options.
b)
Set the Configuration Event field on the bundle Product to be Required, and select the checkbox for
Required on the Product Options
c)
Set the Configuration Event field on the bundle Product to be Allowed, and select the checkbox for
bundled on the Product Options.
d)
Set the Configuration Event field on the bundle Product to be Disabled, and select the checkbox for
Required on the Product Options.
30.
Using Bundles allows you to have multiple price books on an opportunity.
a)
True
b)
False
31.
A contract begins April 1st and ends December 31st. The contract has been amended twice so far. The first
amendment has an Amendment Start Date of June 1st. The second amendment has an Amendment Start
Date of August 1st. If the current date is October 1st, what is the earliest possible Amendment Start Date
for a thirdamendment?
a)
April 1st
b)
October 1st
c)
January 1st
d)
August 1st
32.
Approver records are not required when using dynamic approvers.
a)
True
b)
False
33.
The Admin at UC is creating a bundle and has a requirement for a Product Option to be unavailable for
selection when certain conditions exist. The User should still see the Product Option, but should not be able
to select it. If a Product Rule is created to meet this requirement, what should the Type of the Product
Action be?
a)
Disable and Remove
b)
Disable
c)
Remove
d)
Hide and Remove
34.
An Admin has set up a Quantity Editable Product. The user can add the product to the Quote and adjust the
Quantity on the Quote Line. When the user navigates to the Opportunity and inspects to the Opportunity
Product, the user only sees the Quantity on 1 on the Opportunity Product.
What are two reasons why the Opportunity Product record has a Quantity of 1? Choose 2 answers
a)
The Product has an associated Slab Discount Schedule.
b)
The Product’s Default Quantity field value is equal to 1
c)
The Product’s Pricing Method field value is equal to Block.
d)
The Product is associated to a Product Option with the Type field value equal to Component.
35.
Which of the following is not a standard pricing method in Steelbrick CPQ?
a)
Block Pricing
b)
List Pricing
c)
Rollback Pricing
d)
Cost Pricing
36.
Universal Containers has a block priced product, Cloud Contacts, and wants to apply a 10%
premium to the product when the payment frequency is annual. Based on the Price Actions below, what is
the correct Order for the actions?
a) SBQQ__CustomerPrice__c = SBQQ__RegularPrice__c * (1 – SBQQ__ Discount_c)
b) SBQQ__NetPrice__c = SBQQ__PartnerPrice__c * (1 – SBQQ__ DistributorDiscount_c)
c) SBQQ__PartnerPrice__c = CustomerPrice__c * (1 – SBQQ__ PartnerDiscount_c)
d) SBQQ__RegularPrice__c = SBQQ__ListPrice__C * 1.1
a)
a) b) c) d)
b)
d) a) c) b)
c)
d) c) a) b)
d)
b) c) a) d)
37.
Universal Containers wants to notify its users when approval is required to discourage users from
discounting while in the Quote Line Editor.
Which type of Product Rule should be used to meet this requirement?
a)
Validation
b)
Filter
c)
Alert
d)
Selection
38.
Universal Containers wants to prevent users from selecting a Product Option when a conflicting one has
been chosen. The Product Options that should not be selected should not be displayed to the users. The
Admin needs to set up a Product Selection Rule to meet this requirement.
Which Type should be used for the product Action?
a)
Hide
b)
Disable
c)
Hide and Remove
d)
Disable and Remove
39.
A User forgot to store an Additional Discount at the Quote level while they were in the Line Editor. Rather
than going back in, they have changed the field on the Quote’s detail page. After doing so, however, no
prices were updated to reflect the new discount.
Which reason could explain this unexpected behavior?
a)
The Additional Discount is only applied to the Amount fields on the Quote.
b)
Fields updated outside of the Line Editor do not affect Pricing.
c)
The Additional Discount field is not in the Calculating Fields field set.
d)
A Price Rule is needed to inject this value into the Quote Lines.
40.
Universal Containers has a requirement to set a maximum discount approval threshold for the User. This
Threshold is a calculated value based on data held in a Custom Object. The Admin has determined that this
will require two price rules. The first rule is a lookup rule that Pulls a value from a custom object record
and set it to a custom field on the quote line. The second price rule evaluates if the custom field is
populated, and if so, it calculates the maximum discount threshold using that value. Both Price Rules have
Evaluation Events set to On Calculate. The Second Price Rule is not running.
How should the Price Rules be altered so that the second Price Rule will run?
a)
Both Price Rules must be moved to the Before Calculate Evaluation Event.
b)
The order of the Price Action for the first Price Rule must be earlier than that of the second.
c)
The second Price Rule must have the same Evaluation Order as the first.
d)
The second Price Rule must be in a later Calculator Evaluation Event.
41.
A Universal Containers User states that a Configuration Attribute value can be set up during the initial
configuration, but the value is not present when they reconfigure.
What should the Admin check to ensure the Configuration Attribute value is properly saved?
a)
A twin field must be created on the Quote object.
b)
A twin field must be created on the Product Option object
c)
A twin field must be created on the Product object.
d)
A twin filed must be created on the Quote Line object
42.
A User creates a quote with these details: No subscription pricing products. Default Product record fields
have not been altered. Renewal Model is Contract based. The Quote has been contracted.
Which records will be generated?
a)
Assets will be created on the opportunity for each product in the quote
b)
A contract will be generated with subscription for each product in the quote.
c)
Assets will be created on the account for each product in the quote.
d)
A contract will be generated with no subscriptions for each product in the quote.
43.
Universal Containers (UC) wants to use an Option Constraint in a bundle that requires a user to sell Product
Option X before they can sell Product Option Y. Sales has indicated that this would be too restrictive, and
they want to be able to select Product Option Y as long as Product Option X is an existing asset on the
account. UC has approved this change.
What should the Admin do to address this change?
a)
Mark the “Check Prior Purchases” checkbox as TRUE.
b)
List accounts with assets in the “Option Constraint Group” field.
c)
Use a Product Rule instead of an Option Constraint
d)
Look up the account with the assets on the “Account” field.
44.
A user at Universal Containers has logged a ticket stating that Cloud Storage Support is priced incorrectly.
Based on a Quote with a 12-month Subscription Term and the information below, take the first steps in
verifying their claim by calculating the support pricing.
What is the calculated List Unit Price the user should see for Cloud Storage Support?
Cloud Storage
List Unit Price - $1,000
Net Unit Price - $500
Default Subscription Term - 12
Subscription Pricing - Fixed Price
Include in Percent of Total - False
Exclude From Percent of Total - False
Cloud Backup
List Unit Price - $500
Net Unit Price - $250
Default Subscription Term - 12
Subscription Pricing - Fixed Price
Include in Percent of Total - TRUE
Exclude From Percent of Total - False
Cloud Storage Ent Replication
List Unit Price - $4,000
Net Unit Price - $2,000
Default Subscription Term - 12
Subscription Pricing - Fixed Price
Include in Percent of Total - TRUE
Exclude From Percent of Total - Flase
Cloud Storage Support
Default Subscription Term - 1
Subscription Pricing - Percent of Total
Percent of Total Base - Net
Percent of Total (%) - 10%
a)
225.0
b)
25.0
c)
50.0
d)
27.0
45.
The Admin wants quote Terms to display on an output document which includes existing admincreated
sections.
Which object records should the Admin create for the output document?
a)
Quote Term, Template Section, Terms and Conditions
b)
Quote Term, Template Content with Type set to HTML, Template Section
c)
Quote Term, Template Content with Type set to Quote Terms, Terms and Conditions
d)
Quote Term, Template Content with Type set to Quote Terms, Template Section
46.
What is the only proper example of how to format for inserted merge data into output document template
content?
a)
{Iquote.SBQQ__ExpirationDate__c}
b)
IQuote__r. Expiration Date__c
c)
[SBQQ__ExpirationDate__c]
d)
{SBQQ__ExpirationDate__c}
47.
Suppose you have several Product Rules with conditions that evaluate a Configuration Attribute. You want
the rules to fire immediately when the user changes the value of the Configuration Attribute.
How do you accomplish this?
a)
Add the Product Rules to the related list on the Configuration Attribute record
b)
Check the Apply Immediately checkbox on the Configuration Attribute record
c)
Set the Evaluation Order of the Product Rules to be later than the Evaluation Order of the Configuration
Attributes
d)
Check the Run Immediately checkbox on the Product Rule records
48.
Users at Universal Containers want to know how Approval requests will be routed prior to submitting a
Quote for approval.
How can the admin meet this requirement?
a)
Using Native Approvals, build a custom Visualforce Page to display the Approval Process for the Quote.
b)
Using Advanced Approvals, place the Preview Approval button on the Quote page layout.
c)
Using Advanced Approvals, build a custom Visualforce Page to display the Approval Chains for the
Quote.
d)
Using Native Approvals, build a custom button to display the approval matrix to users
49.
A user is contracting an Amendment Opportunity to increase the Quantity of a subscription. The
subscription is generating on the amended Contract, but the existing Renewal Opportunity contains only the
original Opportunity Products.
Which product and contract field values should the Admin set to ensure the Quantity of the Renewal
Opportunity Products is updated?
a)
The Product’s Subscription Type = Renewable
The Contract’s Renewal Forecast = True
The Contract’s Renewal Quoted = True
b)
The Product’s Subscription Type = Renewable
The Contract’s Renewal Forecast = False
The Contract’s Renewal Quoted = False
c)
The Product’s Subscription Type = Renewable
The Contract’s Renewal Forecast = False
The Contract’s Renewal Quoted = True
d)
The Product’s Subscription Type = Renewable
The Contract’s Renewal Forecast = True
The Contract’s Renewal Quoted = False
50.
"An Admin at UC added a new logo to the Documents folder for use in the quote template. After adding the
image to an HTML Content Section and testing, the image is too big.
What should the Admin do to resize the image and to maximize image quality?
a)
Wrap the image in a span tag and resize using CSS.
b)
Add HTML height and width attributes in the img tag."
c)
Resize in an image editor outside of Salesforce.
d)
Use inline CSS height and width properties in the img tag
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