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Worksheetsagm6
Total questions: 120
Worksheet time: 3600secs
Name
Class
Date
1.
If the complaint is admissable under whistle Blower policy and the designated authority may refer the matter to CIAD for getting investigated by the concerned ZIAD.Investigation report should be submitted to the designated authority (DA) within
……….days of the matter referring to the CIAD.
a)
7
b)
15
c)
21
d)
30
2.
If the Designated Authority after coducting an inquiry, is of the opinion that there are no sufficient graounds for the proceeding with the inquiry, he
/she may ……….
a)
Clsoe the complaint.
b)
May further ask the complainant to provide more inputs
c)
Ask the concerned ZIAD to investigate further
d)
May leave the complaint unatended.
3.
The inquiry/investigation shall be conducted in a fair manner and provide adequate oppurtunity to the affected party and a qritten report of the findings should be prepared for
submission to the ……….
a)
Designated Authority
b)
Desginated officer
c)
Investigating Officer
d)
Defense officer
4.
If the investigation establishes either misuse of office or substantiates allegations of corruption,fraud leading to serious threat of financial/reputatiomnal loss to the abank, the designated authority shall recommend to the Competent/Appropriate Authority for initiating appropriate action whcih sall inter-alia include following:
a)
Disciplinary Proceddings against employee concerned only
b)
Recommend only to appropriate Law Enforcement Agency for initiation of criminal proceedings in cases where facts warrants so
c)
Recommend only to take corrective measeures to prevent recurrence of such events in the furture
d)
All of these
5.
In case whre the Disciplinary acuthority does not agree with the recommendation of the designated authority to initiate disciplinary proceedings agaisnt the employee, it
shall …….
a)
remain silent
b)
record the reason for disagreement and communicated the same to the Designated authority
c)
request to reconsider the case on merits
d)
Refer the mater to CGM HRM
6.
All whsitle blower complaints/disclosures enclosed ducments/annexures,and the investigation reports sahll be retained by the bank ………….
a)
for 3 Years
b)
For 5 Years
c)
For 7 Years
d)
As per policy on preservation and destruction of records and Document handling.
7.
The whistle blower can escalate the complaint/disclosure raised under "Internalwhistle blower policy for employees and directors" to………if he/she is not satisfied with the proceedings of investigations.
a)
CGM Hrm
b)
CMD of the Bank
c)
Chairperson, Audit Committee of the Board
d)
CVO at Central Govt.
8.
The designated authority and the chairperson ,Audit Committee of the Board shall ensure that is taken
by any Administrative Authority against employee of being Whistle Blower.
a)
Strict active
b)
No punitive action
c)
Any linient action
d)
Some action
9.
Attempt to conceal the evidence of the complaints/disclosures made under Internal Whistle Blower policy for employees and Directors shall ……and appropriate Disciplinary action .as deemed fit, shall be taken by the Bank against those found indulging in concealment of such complaints.
a)
be tolerated
b)
not be tolerated
c)
be ignored
d)
be viewed liniently
10.
In order inihibit misuse of the whistle blower mechanism by the whistle Blower, any false/malicious or frivolous disclosures raised with malafide intention shall be viewed seriously by the bank and the Authority may
recommend to the competent Authority to take appropriate action
against such whistle blowers.
a)
(Disciplinary,Designated)
b)
(Approp[riate,Any)
c)
(Designated,Disciplinary)
d)
(Higher,punitve)
11.
Although the employee is not expected to prove the truth of an allegation but the employee should be able to demonstrate to the designated authority that the complaint ……
a)
is ficticious
b)
is made for no reason
c)
Anonymous
d)
is made in good faith
12.
The ownership of the policy rests with……..
a)
CVO of the Bank
b)
Chief Learning Officer of the Bank
c)
Chief Risk Officer of the Bank
d)
MD & CEO of the Bank
13.
General Toll Free Number for Contact Center
a)
1800 258 44 55 /
1800 102 45 45
b)
1800 258 44 55 /
1800 122 44 55
c)
1800 258 44 55 /
1800 102 44 55
d)
1800 258 44 55 /
1800 102 45 55
e)
1800
5700
14.
Contact center inbound services are offered in how many languages?
a)
11 languages
b)
9 languages
c)
13 languages
d)
12 languages
15.
Debit card blocking services are available for the customers of 6 overseas country except–
a)
Oman
b)
Uganda
c)
UK
d)
Mauritius
16.
Below benefit of Contact center are not available to the customer
a)
Professionally managed and Technology driven services available 24*7*365
b)
Door to Door Service for Senior citizen
c)
Customers are not required to visit branch for mentioned services
d)
Emergency Services – Debit Card Hot- listing & Blocking of digital channels
17.
Outbound Calls from Contact Center are not used for purpose?
a)
Market Bank’s products
b)
Social Media /Online
/DLD Leads
c)
Loans Against security
d)
Account balance and TDS certificate
18.
For The data security which measure are not adopted by the contact centres for agents:
i. Frisking of each staff, ii. Bag/Mobile/Pen/paper not allowed at work station, iii. PC disabled for internet, any external drives i.e. CD/pen drive & other than Bank’s applications, iv. Time to time physical monitoring by bank team, v. Call and screen recording, vi. Floor monitoring through CC TV.
a)
v only
b)
iv & v
c)
all are adopted
d)
I & v
19.
Who can avail Contact center inquiry services
a)
Bank Customers
b)
Non Customers
\General Public
c)
a & b both
d)
Only customers with valid TPIN number
20.
Which of the following will not impact customers rating in loan a/c opening process through branch?
a)
Delay in loan approval
b)
Delay in Documentation
c)
Number of visits to branch by applicant
d)
Location of Branch
21.
Below service is not provided to the customer on IVR
a)
Email Updation
b)
Cheque book request
c)
TPIN Change
d)
lien on A/C
22.
Star based feedback rating model used in surveys accepts maximum number of stars
a)
3
b)
4
c)
5
d)
10
23.
As per TRAI regulations, Bank is allowed to call the customers between hours daily
a)
07:00-21:00
b)
10:00- 22:00
c)
09:00 – 20:00
d)
08:00- 20:00
24.
Contact Centre lodges all kind of grievances of the customers in application
a)
BANKING.OMBUDS MAN
b)
Complaint management system
c)
Siebel CRM
d)
ER desk system
25.
Purpose of conducting Branch Interaction Survey is
a)
Understanding customer’s satisfaction while
performing digital transaction.
b)
Understanding customer’s satisfaction while performing any transaction in branch.
c)
Understanding customer’s satisfaction while
using any particular product.
d)
Understanding customer’s satisfaction while locating a branch
26.
Which Customer can generate TPIN
a)
Account holder of SB, CA, CC or OD
b)
Self/Karta of HUF/ Proprietor
c)
Both a and b
d)
Any customer of the Bank
27.
Quality Audit of the Calls at the contact centre is performed to
a)
Check customer details
b)
To validate TPIN
c)
Both a and b
d)
To measure the quality of calls being handled by the agents
28.
With this TPIN customer can access his how many accounts?
a)
Maximum 5 accounts with same customer ID
b)
Maximum 7 accounts with customer ID
c)
All the linked accounts, under the same customer ID
d)
None of the above
29.
If customer reports fraud by receiving call from Bank of Baroda Toll free numbers
What would be the right approach?
a)
From Toll free outgoing call is not possible and it might be spoof so he has to get the correct incoming number from his telecom service provider and register the FIR against actual caller.
b)
Through Toll free numbers, call centre can receive and dial so we should report the issue to contact centre.
c)
Through Toll free numbers, call centre can receive and dial so we should ask the customer to give the copy of FIR and to report the issue to contact centre
d)
any one from the above
30.
In which of the following surveys, time taken to complete a cash transaction is considered as an attribute?
a)
Grievance Redressal Survey
b)
Branch Interaction Survey
c)
A/c Opening Survey
d)
Digital Channel Survey
31.
Which of the following is a not a valid attribute in Grievance Redressal Survey?
a)
Quality of Resolution.
b)
Ease of lodging the complaint.
c)
Ease of doing the transaction.
d)
Time taken to provide a resolution.
32.
After customer call on Contact center toll free number, call is first attended by
a)
Agent
b)
IVR system
c)
Assistant Manager
d)
Agent or Assistant Manager who ever is available at that time
33.
In case of debit Card loss, customer can block card immediately by
a)
Reporting contact center to block the Card
b)
By visiting branch to request for blocking the card
c)
By Debit card hot listing on Mobile Banking application
d)
Any one of the above
34.
Outbound services of contact center are provided to the customers for i. Marketing Bank’s products & Surveys. Ii Pre-approved loan campaigns. Iii Missed call/SMS Campaign. Iv Dormant Account re- activation.
a)
For i , ii and iii
b)
For i and ii and iv
c)
For all
d)
For ii, iii and iv.
35.
Which of the following will not impact customers rating while performing digital transaction through Internet Banking?
a)
Ease of logging
b)
Availability of services
c)
Ease of navigating
d)
IVR Quality
36.
Which of the following is a valid parameter in Grievance Redressal Survey?
a)
Quality of Resolution
b)
Time taken to respond
c)
Understanding of the Complaint
d)
All of the above
37.
Contact Centre runs from following locations
a)
Mumbai, Kolkata, Bangalore
b)
Gandhinagar, Noida, Chennai
c)
Indore, Pune, Chandigarh
d)
Vadodra, Lucknow, Hyderabad
38.
Our new NRI no. for customers dailing from overseas location.
a)
917949000000
b)
917966000000
c)
917966000000
d)
917925000000
39.
New product Video Chat / Live chat launched at CC can be accessed from
a)
Bank of Baroda website
b)
Digital Banking Units
c)
Bob World
d)
Bank of Baroda website & Digital Bnaking units both
40.
What is difference between Contact centre & Call centre
a)
Both are same
b)
Contact Centre handles variaty of channels for customer service while call centre focuses on cutomer service over phone only.
c)
Call centre is more advanced version of Contact Centre
d)
Call Centre handles variaty of channels for customer service while Contact centre focuses on cutomer service over phone only.
41.
Which of the functionlity is not available at Contact Centre
a)
Debit Card Unblocking
b)
Debit Card blocking
c)
Statement Request
d)
BOB World Internet Blocking
42.
Financial Stability and Development Council is an apex-level body constituted by the government of India for strengthening and institutionalizing the mechanism of maintaining financial stability, financial sector development, and inter-regulatory coordination along with monitoring macro-prudential regulation of the
economy. Who is the chairperson of this committee?
a)
RBI Governor
b)
Finance Secretary
c)
Finance Minister
d)
Chairman of SEBI
43.
On 9th May 2023, PMJJBY, PMSBY and APY
completed years of providing social security cover.
a)
6
b)
5
c)
9
d)
8
44.
The tax exemption on leave encashment of non- government salaried employees was recently increased to Rs. Lakh.
a)
3
b)
10
c)
20
d)
25
45.
What are Informal Micro Enterprises (IMEs)? Select the INCORRECT option.
a)
IMEs are those enterprises that are not
covered in the Goods and Services Tax regime.
b)
IMEs are those enterprises which are unable to get registered on the Udyam Registration Portal (URP) due to lack of mandatory required documents such as PAN
or GSTIN
c)
IMEs are those enterprises who are eligible to generate Udyam Assist Certificate
from Udyam Assist Platform.
d)
IMEs are those enterprises which exceed the threshold of turnover of enterprises exempted from filing returns under the provisions of the Central Goods and Services Tax
Act, 2017.
46.
Secured Overnight Financing Rate (SOFR) and the Modified Mumbai Interbank Forward Outright Rate (MMIFOR) are examples of ARRs.
ARR here refers to which of the following -
a)
Additional Reference Rates
b)
Alternative Reference Rate
c)
Acknowledged Reference Rates
d)
Ancilliary Reference Rates
47.
As per RBI's Master Circular on Basel III Capital Regulations, the minimum Leverage Ratio for Domestic Systemically Important Banks is -
a)
0.03
b)
0.035
c)
0.04
d)
0.05
48.
As per RBI's Master Circular on Basel III Capital Regulations, there are some types of risks (such as reputation risk and strategic risk) which are less readily quantifiable. For such risks, the focus of the ICAAP should be more on
assessment, risk management and mitigation.
a)
quantitative
b)
qualitative
c)
impact
d)
Hybrid
49.
Which of the following statement/s with regard to Countercyclical Capital Buffer (CCCB) regime is true -
i. it requires banks to build up a buffer of capital in good times which may be used to maintain flow of credit to the real sector in difficult times.
ii. it achieves the broader macro-prudential goal of restricting the banking sector from indiscriminate lending in the periods of excess
credit growth.
a)
i only
b)
ii only
c)
Neither i nor ii
d)
Both i and ii
50.
The risk that the interest rate of different assets, liabilities and off-balance sheet items may change in different magnitude is termed as
risk.
a)
Model
b)
Strategic
c)
Credit concentration
d)
Basis
51.
The term used to define "Activities or claims by a company/organisation that are intended to make people think that it is concerned about the environment, even
if its real business harms the environment" is called -
a)
Greenium
b)
Green Swan
c)
Greenwashing
d)
Greenhouse effect
52.
The Sustainable Development Goal India Index is the world’s first government-led sub-national measure of SDG progress. The SDG India Index computes goal-wise scores on the 16 SDGs for
each State and UTs. For the year 2020-21, which state came came first on the index?
a)
Kerala
b)
Tamil Nadu
c)
Himachal Pradesh
d)
Andhra Pradesh
53.
To tame inflation and bring it within the tolerance band as the immediate priority, the Reserve Bank raised the policy repo rate cumulatively by 250 bps between May 2022 and February 2023 while shifting policy stance
to .
a)
Hawkish
b)
Dovish
c)
Neutral
d)
withdrawal of accommodation
54.
As per RBI’s recently released Report on Currency and Finance (RCF) for the year 2022- 23, India’s green financing requirement is estimated to be at least of GDP annually
till 2030.
a)
1 per cent
b)
1.5 per cent
c)
2 per cent
d)
2.5 per cent
55.
The RBI and the BIS Innovation Hub (BISIH) of the Bank for International Settlements have jointly launched the fourth edition of the G20 TechSprint, a global technology competition to promote innovative solutions aimed at
improving payments.
a)
Cross border
b)
Instant
c)
Cashless
d)
Offline
56.
What is the frequency of publication of RBI Bulletin?
a)
Quarterly
b)
Monthly
c)
Fortnightly
d)
Weekly
57.
NeSL is India's first and only and is registered with the Insolvency and Bankruptcy Board of India (IBBI) under the aegis of the
Insolvency and Bankruptcy Code, 2016 (IBC).
a)
INFORMATION UTILITY
b)
PLATFORM FOR DISTRESSED ASSETS
c)
INSOLVENCY
PROFESSIONALS ENTITY
d)
REGISTERED VALUERS ENTITY
58.
What is the name of Investor Greviance Redressal platform of SEBI?
a)
CPGRAMS
b)
SACHET
c)
SCORES
d)
INVCOMP
59.
The recently launched NFO “Baroda BNP Paribas Value Fund” is a scheme
a)
An open ended Debt scheme
b)
A Close ended Debt scheme
c)
An open ended equity scheme
d)
A Close ended equity scheme
60.
What is the minimum Application Amount in Lumpsum that can be invested in “Baroda BNP Paribas Value Fund” ?
a)
Rs.1000
b)
Rs.2000
c)
Rs.5000
d)
Rs.10000
61.
Every month “BARODA BNP PARIBAS NIVESH SAPTAH” will be observed from ………
a)
2nd to 6th day of the month
b)
16th to 20th day of the month
c)
9th to 13th day of the month
d)
23rd to 27th day of the month
62.
What is the additional rate of interest permitted to Senior Citizen and Staff under FCNR (B) deposits scheme
a)
0.5% above existing ROI on FCNR(B)
b)
1.5% above existing ROI on FCNR(B)
c)
No additional interest will be permitted above existing ROI on FCNR(B)
d)
1% above existing ROI on FCNR(B)
63.
What is the additional ROI concession applicable for digitally sourced auto loan leads with payout ?
a)
0.25 Percent
b)
0.50 Percnt
c)
1 Percent
d)
NIL
64.
A customer while availing a car loan has offered a 50% collateral security in the form of FDR, what % ROI concession will be available to him ?
a)
0.25 Percent
b)
0.50 Percnt
c)
1 Percent
d)
NIL
65.
Our bank offers…….% concession in ROI for financing of Electric vehicle in Car loan.
a)
0.25 Percent
b)
0.50 Percnt
c)
1 Percent
d)
NIL
66.
Under MDRT 2022, which of the following zones has highest number of qualifiers ?
a)
Mumbai
b)
Kolkata
c)
Ahmedabad
d)
Baroda
67.
A camapign 'Vision 50,000 - The Beginning ' is related to enhancing
………. Business
a)
Gold Loan
b)
Auto Loans
c)
MSME Loans
d)
Commercial Vehicle Loans
68.
We offer Incentive to BC on canvassing fresh gold loan account at……. of the Loan Amount minimum of Rs 100 /-& maximum of /- per account
a)
0.10 percent & Rs.500
b)
0.20 percent & Rs.500
c)
0.10 percent & Rs.1000
d)
0.20 percent & Rs.1000
69.
What is the maximum Gold loan per customer
can be sanctioned individually or collectively under all schemes of Gold Loan segment ?
a)
Rs.10 Lakhs
b)
Rs.25 Lakhs
c)
Rs.50 Lakhs
d)
Rs.100 Lakhs
70.
A …………….contest has been launched with an objective to bring out the creative and innovative skills of staff members for creation of bank related video content on Social Media.
a)
Barodian's show Talent
b)
Barodian's Got Talent
c)
Barodian's Show - Social Media
d)
Super Barodian's on Social Media
71.
What is the reward value per winner for Top 30 winners under contest Barodian's Got Talent ?
a)
Rs. 5000 each + certificates
b)
Rs. 10000 each + certificates
c)
Rs. 1000 each + certificates
d)
Rs. 11000 each + certificates
72.
Under camapign "DIGITAL MERCHANT- ZERO BANAYE HERO",
which of the following is/are covered ?
a)
Bob World Merchant Gateway (IPG)
b)
Bob World Merchant (UPI QR)
c)
bob World Merchant (POS) & CBDC
d)
All of the above
73.
Which of the following is applicable under Remittances to International Financial Services Centres (IFSCs) under the Liberalised Remittance Scheme (LRS)
a)
Resident Individuals may also open a Foreign Currency Account (FCA) in IFSCs, for making the above permissible investments under LRS.
b)
Condition of repatriating any funds lying idle in the account for a period up to 15 days from the date of its receipt is withdrawn with immediate effect
c)
Both 1 & 2 are applicable
d)
None of the above are applicable
74.
The ongoing RACE 2.0 campaign has been launched for canvassing…….
Business.
a)
General Insurance
b)
Mutual Fund
c)
PMJJBY & PMSBY
d)
Life Insurance
75.
Now incorporation of Digital Framework Index in all ……….. proposals is made mantaory.
a)
Retail
b)
MSME
c)
Corporate
d)
Digital Assets
76.
Evaluation of a corporate on the digital maturity index is done on the basis of
…….. Number of questions.
a)
10
b)
20
c)
30
d)
40
77.
A corporate with a score of 20 on the digital maturity index, falls under……… digital maturity.
a)
Low
b)
Medium
c)
High
78.
Who is the authority to approve all JV’s / SPVs prior to issuance of BGs in favour of JV's / SPVs irrespective of sanctioning authority ?
a)
RMCC
b)
DRMCC
c)
ZOCC -GM
d)
COCC - CGM
79.
For issuance of Bid Bond Guarantees on behalf of JV/SPV, amount of guarantee should be restricted up to
…….% of regular BG limit.
a)
5 Percent
b)
10 Percent
c)
20 Percent
d)
25 Percent
80.
In case where party does not enjoy any limit with our Bank, BG
issuance on behalf of JV / SPV may be allowed against % of cash margin.
a)
100 Percent
b)
75 Percent
c)
50 Percent
d)
25 Percent
81.
The Baroda Repo Linked Lending Rate (BRLLR) is comprised of……
a)
RBI Repo Rate + CRR
b)
RBI Repo Rate + Mark- Up/Base Spread linked to BRLLR + Tenor Premium
c)
RBI Repo Rate + Mark- Up/Base Spread linked to BRLLR + Risk Premium
d)
RBI Repo Rate + Mark- Up/Base Spread linked to BRLLR.
82.
Staff deposits under NRE/NRO scheme will get……% additional benefit of ROI.
a)
0.5
b)
1
c)
1.5
d)
NIL
83.
CIAD has launched which campaign for bringing about a paradigm shift in our approach towards compliance culture in our Bank ?
a)
Mission - Grow with Compliance 1.0
b)
Mission - Grow with Compliance 2.0
c)
Mission - Grow with Abidance
d)
Mission - Grow with Abidance 2.0
84.
For Bulk upload of Positive Pay confirmation for cheques presented, cutomer need to submit details in format provided by bank.
a)
Excel File
b)
Notepad (txt)
c)
PDF
d)
JPEG
85.
CPPS Confirmations registered up to Only
processed for next clearing session.
a)
04.00 PM
b)
05.00 PM
c)
06.00 PM
d)
07.00 PM
86.
Which of the following is/are modes used for conducting customer satisfaction survey?
a)
Telephonic
b)
Digital/Pop up on our Digital Services
c)
SMS & email
d)
All of the above
87.
Under customer satisfaction survey, respondents are requested to answer/rate using
a scale of ……….
a)
1 to 3
b)
1 to 7
c)
1 to 5
d)
1 to 10
88.
If customer satisfaction survey shows rating of 5-6 under CSAT (Customer Satisfaction ), then
satisfaction level is …….
a)
Satisfied
b)
Not Sure
c)
Unsatisfied
d)
Extremely unsatisfied
89.
……………….is a national level contest for Nodal Officers and Dealing Officers of BO complaints is launched by our bank.
a)
Lokpal ka Samrat KAUN
b)
Lokpal ka Yodhha
KAUN
c)
Lokpal ka Sartaj KAUN
d)
Lokpal ka Mahasarathi
KAUN
90.
In case of BC agent operational guidelines, which of the following measures to be taken inorder to avoid serious accountability and disciplinary action against the erring officials of branches.
a)
BC Agent should operate from his/her BC outlet only and not from Branch/ATM premises.
b)
BC Agent should not be engaged as temporary daily wage worker for attending Branch's work
c)
BC Agent should not be provided access to Branch's safe, Credit related documents, Bank's stationary or any other etc.
d)
All the above
91.
Whenever branch has received information about death of the customer who was enrolled for PMJJBY or PMSBY, Auto Renewal is to be cancelled before 12.05.2023 by making auto renewal flag to "No" in Finacle using MENU
a)
PMMY
b)
HPMY
c)
PMY
d)
HPMJJBY
92.
Bank gets commission of Rs… per fresh enrolment
in case of PMJJBY policy if mobilized directly by branch.
a)
11
b)
21
c)
31
d)
41
93.
BSBD & Non-BSBD Savings Bank accounts opened by BC's to be unfreezed by branches within days
of opening account to enable the system to debit the premium.
a)
3
b)
5
c)
2
d)
1
94.
In our Bank, PMSBY is being implemented through tie-up with which of the following company?
a)
National Insurance Company Limited
b)
India First Life Insurance Company Limited
c)
Chola MS General Insurance company limited
d)
United India Insurance Company
95.
The revised “BC Engagement Policy”- 2023 is valid up to ……..
a)
31st March, 2025.
b)
31st March, 2026.
c)
30 Sept, 2026.
d)
30 Sept, 2025.
96.
Present BC Engagement Policy includes …..
a)
Business Correspondent Selection
b)
Business Correspondent Supervisor Policy
c)
Both A & B
97.
At present Positive Pay confirmation is must for Clearing Cheques of Rs……………..
a)
Rs.2.00 Lakhs & above
b)
Rs.5.00 Lakhs & above
c)
Rs.1.00 Lakhs & above
d)
Rs.50000 & above
98.
For settling a deceased claim upto threshold of Rs.2.00 lakhs, if the claimant is not
willing to provide Third Party Indemnity/Surety, then is required to be produced by claimant.
a)
Legal representation such as probate/ succession certificate/ letters of administration"
b)
A certificate by a Gazetted officer
c)
A certificate by a Regulator
d)
None of these
99.
ln case of Minor below 10 years-Exception to be raised by RLBO users for following categories
a)
Only images of Minor is scanned however lmages of Guardian is not scanned as a related person/Joint holder.
b)
lmages of both minor and guardian are not scanned separately in their respective places i.e. Minor as Primary holder and Guardian as Related person/joint holder.
c)
lmage of Guardian is scanned in Minor details or lmages of Minor is scanned in Guardian details.
d)
All the above categories are exemptions
100.
While uploading of records in Baroda CKYC Application,which search option to be used by branches for checking all customer lDs, where scanning/re-scanning /verification is pending.
a)
Record Search
b)
Step Search
c)
Either 1 or 2
d)
Only Record Search
101.
The passing power of officers of Scale - I are restricted to Rs for Inter- SOL transaction where either payee or drawer has account with the branch
a)
10000
b)
25000
c)
50000
d)
1,00,000
102.
The passing power of officers of Scale - III are restricted to Rs for Inter- SOL transaction where either payee or drawer has account with the branch
a)
10000
b)
25000
c)
50000
d)
1,00,000
103.
The passing power of officers of Scale - IV (not working as Joint Manager / Branch Head) are restricted to Rs for Inter-SOL transaction where either payee or drawer has account with the branch
a)
10000
b)
25000
c)
50000
d)
1,00,000
104.
The passing power of Special Assistants / Universal Tellers are restricted to Rs for Inter-SOL transaction where either payee or drawer has account with the branch
a)
Nil
b)
10000
c)
20000
d)
50000
105.
All Cash Cheque/draft for Rs. and above should be screened under UVRay Machine before passing for payment
a)
10000
b)
25000
c)
50000
d)
1,00,000
106.
Clearing & Transfer Cheque for Rs. and above should be screened under UVRay machine before passing for payment
a)
10000
b)
25000
c)
50000
d)
1,00,000
107.
All cheques of Rs. Lac and above should be stamped at the back of instrument with “Examined through UVR and found correct”
a)
1
b)
2
c)
5
d)
10
108.
The passing power of officers of Scale - II are restricted to Rs for Inter- SOL transaction where either payee or drawer has account with the branch
a)
10000
b)
25000
c)
50000
d)
1,00,000
109.
The Inter-SOL Transfer Transactions at SOL where neither payee nor drawer maintains account are
a)
Prohibited except credit transactions
b)
Prohibited except debit transactions
c)
Fully Prohibited
d)
Prohibited. But BH-1 & BH-2 are the competent authorities to take decision to permit such transfers
110.
Which of the following is called as the high value transfer transaction ?
a)
Cheque of Rs 1 lacs & above
b)
Cheque of Rs 2 lacs & above
c)
Cheque of Rs 5 lacs & above
d)
Cheque of Rs 10 lacs & above
111.
Customers issuing high value cheques which will be presented in clearing should be advised to avail recently introduced positive pay system for cheques Rs. and above
a)
50000
b)
1,00,000
c)
2,00,000
d)
5,00,000
112.
Which of the following is the finacle menu to downloand report on clearning transactions outside home MICR centre in live CBS
a)
TRNRPT
b)
BOBMENU
c)
MICRRPT
d)
CLRRPT
113.
Which of the following is the finacle menu to downloand report on Off SOL Inward clearing Transactions
a)
TRNRPT
b)
BOBMENU
c)
OFFRPT
d)
CLRRPT
114.
Off SOL Inward Clearing Transaction Report has to be generated a day
a)
Once
b)
Twice
c)
Thrice
d)
Monthly Basis
115.
Off SOL Inward Clearing Transaction Report has to be generated at
a)
9 am / 10 am, 12
noon, 3 pm
b)
9 am / 10 am, 1 pm, 3 pm
c)
8 am / 10 am, 12 noon, 4 pm
d)
9 am / 10 am, 1 pm, 4 pm
116.
While performing RTGS / NEFT transactions there will be a gap of minutes between entered stage & verified stage
a)
5
b)
10
c)
15
d)
30
117.
All clearing transfer cheques/drafts of Rs. and above and below Rs. for which payment/credit has been effected during working hours should be examined under the ultraviolet ray machine at the end of the day
a)
25,000 &
1,00,000
b)
50,000 &
1,00,000
c)
10,000 & 50,000
d)
10,000 &
2,00,000
118.
All cash cheques/drafts below Rs. and clearing/transfer cheques/drafts below
Rs. should be scrutinized under ultraviolet ray machine, when the passing officer finds any unusual circumstances or doubt such as cheques having uneven surface or cheques which look faded
a)
25,000 &
1,00,000
b)
50,000 &
1,00,000
c)
10,000 & 50,000
d)
10,000 &
2,00,000
119.
Which of the following is the background colour of the cheques of SB Account
a)
Light Grey
b)
Light Orange
c)
Light Blue
d)
Light Pink
120.
Which of the following is the background colour of the cheques of Current Account
a)
Light Grey
b)
Light Orange
c)
Light Blue
d)
Light Pink
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