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WorksheetsOBPM Quizz
Total questions: 84
Worksheet time: 28mins
Name
Class
Date
1.
Organizational Behaviour (OB) is the study of ____________ in organizational settings, the interface between human behaviour and the organization, and the organization itself.
a)
human behaviour
b)
client behaviour
c)
Boss behaviour
d)
None
2.
Organizational behaviour is essentially an interdisciplinary approach to study human behaviour at ______.
a)
home
b)
work
c)
canteen
d)
All
3.
Organizational Behavior is the study and application of knowledge about how people, _______, and groups act in organizations.
a)
group of people
b)
individuals
c)
vendor
d)
None
4.
Without understanding human behaviour it is very _________ to work in an organization.
a)
difficult
b)
easy
c)
complicated
d)
painful
5.
An individual engaged in management activities is called a _______.
a)
manager
b)
supervisor
c)
owner
d)
worker
6.
Lower-level managers are also known as __________ and are responsible for supervising the organization’s day-to-day activities.
a)
Senior managers
b)
divisional managers
c)
operational managers
d)
Asst. Managers
7.
Managerial skills may be classified as ________, human, and technical.
a)
conceptual
b)
immotional
c)
dramatical
d)
innovater
8.
Due to the unpredictable and ever-growing changes in management practices, today managers are knowingly or unknowingly facing _________ and issues in their organizations.
a)
low manpower challenges
b)
theoritical challenges
c)
behavioral challenges
d)
None
9.
Goal is the expected outcome from the activities performed in the _____.
a)
office
b)
store
c)
conference
d)
organization
10.
______________ organization is the simplest and oldest form of organization structure.
a)
Line structure
b)
Line and Staff
c)
Functional structure
d)
Either of them
11.
A _____________ organizational structure is used to determine the hierarchy and authority of people involved in a specific project
a)
Matrix structure
b)
Line structure
c)
project structure
d)
Either of them
12.
Interpersonal conflict is a normal, common occurrence in __________.
a)
supply chain
b)
relationships
c)
office
d)
None
13.
A fact conflict occurs when two or more people _______ on the facts about something.
a)
disagree
b)
agree
c)
colaborate
d)
None
14.
________ happens when everyone agrees to give a little and meet in the middle.
a)
Competing
b)
Compromise
c)
Accomodating
d)
Avoiding
15.
A common example of ______________ conflict is a lead being in discussion with two resellers at the same time.
a)
vertical channel
b)
parallel channel
c)
horizontal channel
d)
None
16.
_________, or hostilities between different groups, is a feature common to all forms of human social organization.
a)
Family conflict
b)
Group conflict
c)
Nature conflict
d)
All
17.
Two main sources of _________ conflict have been identified: "competition for valued material resources, according to realistic conflict theory
a)
intergroup
b)
intragroup
c)
mixedgroup
d)
None
18.
_______ dislikes do not always result in conflict, but people often mention their negative feelings toward another group member when complaining about their groups.
a)
Process
b)
Task
c)
Personal
d)
All
19.
________ is a skill that involves someone guiding others to achieve target goals and encouraging people on a team to act as a united group in their efforts.
a)
Manager
b)
Leadership
c)
Coodination
d)
None
20.
______ is founded on the characteristics of different leaders – both the successful and unsuccessful ones.
a)
Trait
b)
Looser
c)
Achiver
d)
None
21.
Individuals need three primary skills to lead their followers – technical, human, and __________.
a)
conceptual skills
b)
observing skills
c)
planing skills
d)
None
22.
Leadership styles refer to the behavioural approach employed by leaders to _______, motivate, and direct their followers.
a)
divert
b)
asault
c)
influence
d)
None
23.
A ___________ leadership style is where a leader makes decisions based on the input received from team members.
a)
Transformational
b)
autocratic
c)
democratic
d)
None
24.
__________ leadership is more short-term and can best be described as a “give and take” kind of transaction.
a)
Participative
b)
Transactional
c)
Transformational
d)
All
25.
_________ is needed for any transaction to take place: if that transaction involves the use and allocation of scarce resources it could become very competitive.
a)
Cooperation
b)
Freedom
c)
Timeframe
d)
All
26.
__________ is the extent to which a leader exhibits concern for the welfare of the members of the group.
a)
Cooperation
b)
Consideration
c)
Convincing
d)
None
27.
Leadership style is the results of a leader’s philosophy, personality, and experience and _________.
a)
efficiency
b)
time management
c)
value system
d)
None
28.
The style of leadership that uses legitimate power can be classified as _______ leadership.
a)
democratic
b)
free rein
c)
paternalistic
d)
None
29.
Experiencing ____ is a natural part of the human condition.
a)
load
b)
stress
c)
relaxation
d)
None
30.
_____ stress occurs in situations such as when working to meet a deadline, sitting an exam, or reacting to a dangerous situation.
a)
Situational
b)
Negative
c)
Positive
d)
None
31.
Negative stress can be the result of excessive work ________, conflict within interpersonal relationships, financial worries, or fatalities.
a)
expectations
b)
neglegency
c)
neutral approach
d)
All
32.
Our jobs, education, and goals provoke a lot of pressure, between deadlines, responsibilities, doubt, poor communication, and ____________.
a)
difficulties
b)
task overload
c)
mistakes
d)
All
33.
Misdirected stress can affect communication and _________.
a)
spark fights
b)
collaps
c)
get divert
d)
None
34.
______ relief doesn’t have to take up much time.
a)
Relax
b)
Conflick
c)
Stress
d)
None
35.
___________ is a type of discussion that involves people sharing ideas or activities
a)
Group Discussion
b)
Groupism
c)
indivualistic
d)
None
36.
The discussion on controversial topics becomes a _______.
a)
support
b)
debate
c)
semantic
d)
All
37.
The panelists test the _______ and decision-making skills of the participants.
a)
teamwork
b)
indivisual
c)
stratagies
d)
All
38.
Informal organisation may act to fill in gaps in a __________ abilities.
a)
worker's
b)
supervisor's
c)
manager’s
d)
None
39.
_____________ develop certain norms of behaviour which differentiate between good and bad conduct and between legitimate and illegitimate activities.
a)
Informal groups
b)
Formal groups
c)
Rational groups
d)
None
40.
When there is more than a 3 week gap, most groups will have a _____ time ever getting off of the ground.
a)
tough
b)
good
c)
relaxing
d)
None
41.
If a group only studies the lesson every week, it’s going to crumble. It means _____
a)
Lack of motivation
b)
Lack of seriousness
c)
Lack of fun
d)
None
42.
__________ is a desire that fuels an individual to perform or continue an action based on needs and wants of the individual.
a)
Concentration
b)
Motivation
c)
Coodination
d)
All
43.
Motivation theory is a way of looking at the motivation of a person and how this influences their ________, whether for personal or professional reasons.
a)
behaviour
b)
affect
c)
transformation
d)
None
44.
_____________ postulated that a person will be motivated when all his needs are fulfilled.
a)
Abraham Maslow
b)
Herzberg
c)
Mcclelland
d)
None
45.
The opportunity for personal development,_________, and fun/creative/challenging work.
a)
sharing
b)
learning
c)
collaborating
d)
None
46.
____________ factors may destroy motivation but improving them under most circumstances will not improve team motivation.
a)
Hertzberg
b)
Good Hygiene
c)
Poor hygiene
d)
None
47.
It is believed that __________ arises from within the individual and remains fairly consistent throughout life.
a)
personality
b)
partiality
c)
support
d)
All
48.
Perfectionist, impatient, competitive, work-obsessed, achievement-oriented, aggressive, stressed are part of _______.
a)
Trait
b)
Humanistic
c)
Social- Cognitive
d)
None
49.
Highly conscientious, perfectionist, struggles to reveal emotions (positive and negative) means ______.
a)
Trait
b)
Humanistic
c)
Social- Cognitive
d)
None
50.
The ___ is the primitive and instinctive component of personality.
a)
money
b)
fame
c)
id
d)
All
51.
The ________ provides guidelines for making judgments.
a)
ego
b)
superego
c)
id
d)
All
52.
The ____ ideal includes the rules and standards for behaviours that the ego aspires to.
a)
ego
b)
superego
c)
id
d)
None
53.
The _________ of personality suggests that people have certain basic traits and it is the strength and intensity of those traits that account for personality differences.
a)
self image
b)
ideal self
c)
trait theory
d)
None
54.
One's _________ is their view or concept of themself.
a)
self-image
b)
trait theory
c)
ideal self
d)
None
55.
The __________ is the part of a person’s self-concept that consists of their desires, hopes, and wishes.
a)
ideal self
b)
self-image
c)
trait theory
d)
None
56.
At birth he is an infant possessing the ___________ of becoming a person.
a)
potentiality
b)
motivation
c)
real self
d)
None
57.
_______ is how a person acts or reacts to others and the surroundings in general.
a)
Personality
b)
Potentiality
c)
Behaviour
d)
None
58.
___________ is the overall idea or the knowledge a person has about him/her own self.
a)
self-esteem
b)
Self-concept
c)
self-evaluation
d)
None
59.
____________ is the self-evaluation of a person about him/her own self.
a)
Self-esteem
b)
self-image
c)
Self-concept
d)
None
60.
Human personality is an idiographic entity, which is an interplay of various unique traits that process and form our __________.
a)
Potentiality
b)
behaviours
c)
locus
d)
None
61.
It is the degree to which we are comfortable with uncertainty, unpredictability, conflicting directions, and multiple demands. It is_______.
a)
Self-concept
b)
Tolerance of Ambiguity
c)
trait theory
d)
None
62.
___________ refers to a general tendency to remain shy, quiet, and reticent almost all the time.
a)
Extroversion
b)
ideal self
c)
Introversion
d)
All
63.
The concept of Management can be defined as the process of achieving things fully intent on achieving goals effectively and _____________.
a)
productively
b)
Potentiality
c)
self-image
d)
All
64.
__________ is the act of directing something or someone to act in the desired way.
a)
Supervisor
b)
Management
c)
owner
d)
None
65.
One main role of a manager is creating a _____ to meet company goals and objectives.
a)
plan
b)
vision
c)
mission
d)
All
66.
Managers also need to be able to reorganize in response to new __________.
a)
challenges
b)
mission
c)
Potentiality
d)
None
67.
The _________ principle is the great and overall direction for determining the performance.
a)
Management
b)
organisational
c)
locus
d)
None
68.
Proper understanding of principles is the base of __________, research and development in the field of management.
a)
management
b)
product
c)
training
d)
None
69.
Along with planning, a _____________ organizational skills can help to ensure a company or
departmental unit runs smoothly.
a)
worker's
b)
manager's
c)
supervisor's
d)
None
70.
_________ is one of the most important and the first function of management.
a)
time management
b)
vision
c)
Planning
d)
All
71.
_________ are very specific statements that define an action or non-action
a)
Plans
b)
Rules
c)
Introversion
d)
None
72.
___________ includes a plan for how stakeholders will adhere to the budget, and consists of a company's earnings and expenses, debts and any forecasted revenue.
a)
Budgeting
b)
Potentiality
c)
money
d)
None
73.
________ is a process with a social element
a)
Management
b)
ideal self
c)
Abraham Maslow
d)
None
74.
Management achieves the organizational goals by working with ________ and organization resources.
a)
indivisual
b)
people
c)
workers
d)
None
75.
The managerial function of staffing is defined as ________, and keeping filled, positions in the organisation structure.
a)
removing
b)
filling
c)
colaborating
d)
None
76.
Personality research and studies of job attitudes provide important information as to how managers can most effectively lead ___________.
a)
workers
b)
supervisors
c)
subordinates
d)
None
77.
A standard is a ______ against which subsequent performance is to be compared.
a)
target
b)
mission
c)
vision
d)
None
78.
Performance ____________ is a process where valuable information about the performance of a system, group, individual, or organization is gathered, analysed, and reported.
a)
checking
b)
measurement
c)
concept
d)
None
79.
Correction of deviation should be made before deviations damage the _________.
a)
organisation
b)
system
c)
owner
d)
All
80.
Deviations should require a higher level of ________ and documentation, and are usually covered by a deviation handling procedure.
a)
analysis
b)
system
c)
concept
d)
All
81.
The _________ of principles of management helps the managers to take right decisions at the right time.
a)
analysis
b)
application
c)
colaborating
d)
All
82.
The decisions taken on the basis of principles of ________ are subject to evaluation and objective assessment.
a)
Budgeting
b)
Potentiality
c)
management
d)
None
83.
_______ management theory is based on the belief that workers only have physical and economic needs.
a)
Abraham Maslow
b)
Classical
c)
Extroversion
d)
None
84.
The __________ theory believes that employees are motivated by financial rewards.
a)
locus
b)
analysis
c)
classical
d)
None
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