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ecom 1

Total questions: 94

Worksheet time: 46mins

Name
Class
Date
1.

What is the main purpose of Exchange-Traded Funds (ETFs)?

a)

To provide a diversified investment solution

b)

To generate high capital gains

c)

To replicate the performance of individual stocks

d)

To offer tax advantages to investors

2.

How are ETFs different from traditional mutual funds?

a)

ETFs have lower management fees

b)

ETFs provide intraday trading flexibility

c)

ETFs offer exposure to a wider range of asset classes

d)

All of the above

3.

What advantage do ETFs offer in terms of trading?

a)

They can be traded on stock exchanges throughout the day.

b)

They can only be traded once a day.

c)

They can only be bought directly from the fund manager.

d)

They have higher liquidity compared to stocks.

4.

What is "e-commerce"?

a)

A traditional business model that covers a range of different players and organisations.

b)

A concept that implies to all kind of commercial or business arrangement the transference of information through the internet.

5.

From the options below choose what you consider to be the most suitable to the benefits of the "e-commerce".

a)

competitive prices, lack of privacy, tax issues, security breaches

b)

cross-border, abundant information, shopping comparison, late delivery

c)

global reach, personalised shopping experience, low advertising costs, availability, customer profiling

6.

From the options below choose what you consider to be the disadvantages of "e-commerce".

a)

shipping charges, product quality, legal issues, fitment issues, return policies, lack of transparency, overconsumption,

b)

higher margin of profit, time consuming, more options.

c)

none

7.

What does the term e-commerce mean

a)

Selling goods and services over the internet

b)

Buying and selling goods over the internet

c)

Buying goods and services over the internet

d)

Buying goods over the internet

8.

E-commerce websites just accept PayPal payments.

a)

False

b)

True

9.

Which is not a way of selling your product online?

a)

Your own website

b)

e-mail

c)

Online Shopping Site

d)

Social Media

10.

E-Commerce focus on digitally enables commercial transaction between organization and individuals. Digitally enabled refer to...

a)

activity of electronically buying or selling of products

b)

involve exchange of value ( eg:money) across organization/individual in return for products/services

c)

all transaction mediated by digital technology( transaction occur over the internet ,web,mobile)

11.
eCommerce website can only accept Credit Card payment.
a)
TRUE
b)
FALSE
12.

What is a key negative impact of eCommerce

a)

Job Losses

b)

Cheaper Goods

c)

More Choice of Goods

d)

Shopping 24/7

13.

What is a key advantage of online shops

a)

Shop 24/7

b)

Wide Choices of Goods

c)

Cheaper Prices

d)

All other answers

14.

eCommerce is short for...

a)

Email Commerce

b)

Electronic Commerce

c)

Essential Commerce

d)

Ebay Commerce

15.

What does the term eCommerce mean?

a)

Buying goods and services over the internet

b)

Buying Goods over the internet

c)

Selling goods and services over the internet

d)

Buying and Selling goods over the internet

16.

All of the following are ecommerce risks for customers, except one. Which of the following is NOT an ecommerce risk for customers:

a)

Possible Security Issues

b)

Possible Privacy Issues

c)

Purchasing from photos & descriptions

d)

Convenience

17.

Buying and selling goods and services on the Internet is called ___________?

a)

E-mail

b)

E-Commerce

c)

E-bay

18.

Which of the following best describes e-commerce?

a)

Doing Business electronically

b)

Doing business

c)

Sale of goods

d)

All of the above

19.

A person who buys goods and services is called a ___

a)

Consumer

b)

Server

c)

Producer

d)

Student

20.

A person who makes goods and services is a ___

a)

Consumer

b)

Producer

c)

Server

d)

Builder

21.

Which one is not an online payment mode?

a)

Cash on Delivery

b)

Debit card

c)

Credit card

d)

e-cheque

22.

With the popularity of e-commerce, which is the fastest growing consumer of digital media?

a)

Mobile Devices

b)

Media Streaming

c)

Public Broadband

d)

Location Broadband

23.

Online businesses are unable to collect physical monies from their customers and requires an intermediary to provide a service. This is service knows as a/an ___.

a)

Digital Bank.

b)

SWIFT Transfer.

c)

Internet of Things.

d)

Payment Gateway.

24.

Buying and Selling the products over the Internet is called__________

a)

Electronic Commerce

b)

Electronic Market

c)

E-Shopping

d)

EDI

25.

Which of the following best describes e-commerce?

a)

Doing Business electronically

b)

Doing business

c)

Sale of goods

d)

All of the abive

26.

What protects system from external threats?

a)

firewall

b)

EDI

c)

ERP

d)

Script Kiddies

27.

E-Commerce is the process of buying, selling or exchanging products, services or information via computer.

a)

Yes

b)

No

28.

Which one is not an online payment mode?

a)

Cash on Delivery

b)

Debit card

c)

Credit card

d)

e-cheque

29.

E-Commerce is the process of buying, selling or exchanging products, services or information via computer.

a)

Yes

b)

No

30.

The advantages of E-commerce are (any 2)

a)

Global scope

b)

Security

c)

Cost saving

d)

Favourite

31.

E-Commerce is the process of buying, selling or exchanging products, services or information via computer and online.

a)

YES

b)

NO

32.

Which e-commerce type does a person provide online such as a tutoring lesson or health coaching session?

a)

Digital goods

b)

Services

c)

Physical goods

d)

Software

33.

What is the reason why people make online purchases?

a)

is that they can shop whenever they want, 24/7

b)

Is because they avoid to drive or walk to the stores.

c)

because the transactions are easy.

d)

You don´t touch money because is dirty.

34.

_____ refers to all aspects of operating an online business.

a)

Retail

b)

E-business

c)

Wholesale

d)

E-commerce

35.

E-Commerce is the process of buying, selling or exchanging products, services or information in a digital environment.

a)

TRUE

b)

FALSE

36.

Which function is essential in e-commerce for promoting products and attracting customers?

a)

Marketing

b)

Selling

c)

Shipping

d)

Purchasing

37.

Buying a video game or an app

a)

Subsricption

b)

Digital product

c)

Physical product

d)

Service

38.

EC reduces cycle time in all of the following ways except

a)

Customer satisfaction

b)

Development of marketing materials

c)

Product distribution

d)

Time to market

39.

Which of the following is not a typical service provided by online travel agents

a)

Purchase and reserve tickets

b)

Online education

c)

True bargains on airfare cost

d)

Currency conversion calculators

40.

E-Commerce is the process of buying, selling or exchanging products, services or information via computer.

a)

Yes

b)

No

41.

Lecturer gives tutorial and note in Google Classroom is example of

a)

E- Learning

b)

E-Business

c)

Peer to Peer

d)

Click and Brick class

42.

E-commerce able to lower cost of information processing, storage, distribution.

a)

True

b)

False

43.

What is a reason for a business to introduce internet shopping?

a)

computer security

b)

global market

c)

high overheads

d)

speedy delivery

44.

The Internet allows companies to gain access to almost unbelievable amounts of information about their customers’ online behavior.

a)

No.

b)

Yes.

45.

As important as it is to have the right technology to support an e-commerce business, this is the most crucial ingredient in the recipe for success.

a)

true

b)

false

46.

What is the process of buying and selling goods and services via the internet referred to as?

a)

Wholesale commerce

b)

Retail commerce

c)

Traditional commerce

d)

E-commerce

47.

Why is e-commerce successful?

a)

Slow and complicated

b)

Offline shops are always open

c)

Products can be bought and sold from all over the world

d)

Limited product range

48.

Which term refers to the trading of goods and services via electronic systems, computer networks and via the internet?

a)

International marketing

b)

Commercial marketing

c)

Social marketing

d)

E-commerce

49.

How do social networks earn most of their money?

a)

  Online donations

b)

  E-commerce transactions

c)

Selling online advertising space

50.

ISP Stands for?

(a)  

51.

What is a key factor to consider when selecting the right technology for an e-commerce platform?

a)

Ensuring the technology is cost-effective and scalable

b)

Implementing the latest trends in web development

c)

Utilizing social media marketing strategies

d)

Offering a wide variety of payment options

52.

What does M-Commerce refer to?

a)

Buying and selling of goods and services through landline phones

b)

Buying and selling of goods and services through physical stores

c)

Buying and selling of goods and services through desktop computers

d)

Buying and selling of goods and services through mobile devices

53.

E-Commerce is the process of buying, selling or exchanging products, services or information via computer.

a)

Yes

b)

No

54.

Using the Internet to conduct business is known as ___

a)

E-business

b)

E-commerce

c)

Tariff

d)

E-selling

55.

What is mobile commerce (m-commerce)?

a)

Selling goods using mobile devices

b)

Ensuring shopping carts have enough items

c)

Gathering customer data

d)

Providing high-quality images

56.

What is the purpose of payment gateways?

a)

Ensuring secure payments

b)

Providing website analytics

c)

Gathering customer data

d)

Creating marketing campaigns

57.

What is the purpose of social media in e-commerce?

a)

Engaging customers

b)

Boosting website traffic

c)

Providing customer support

d)

Performing market research

58.

Which activities included in primary activities

a)

Marketing and sales

b)

Inbound activities

c)

Human resource management

d)

Operations

59.

What are the supporting activities of the value chain model?

a)

the infrastructure of the firm, Human Resource department, Technology department, Procurement

b)

Infrastructure of the firm, Human Resource department, Technology department, Marketing and Sales

c)

Infrastructure of the firm, Service, Technology department, Procurement

d)

dInbound logistics, Procurement, Outbound Logistics, Marketing and Sales, and Service

60.

The purpose of value-chain analysis is to increase production efficiency so that a company can deliver maximum value for the least possible cost.

a)

True

b)

False

61.

Machining, packaging, assembly, equipment maintenance, testing, printing and facility operations are examples of...

a)

Procurement

b)

Operations

c)

Outbound Logistics

d)

Service

62.

Marketing & Sales are considered as...

a)

Support Activities

b)

Primary Activities

63.

Maximize the activities that allows company to have a competitive advantage is refer to value chain management.

a)

True

b)

False

64.

Non-active VCM enables release and change processes to be better managed from concept to implementation.

a)

True

b)

False

65.

Which value chain activity would best be used to categorize the actions of the service desk when they are responding to a consumer's request for assistance?

a)

Obtain/build

b)

Improve

c)

Design and transition

d)

Deliver and support

66.

All of the following are ecommerce advantages for customers, except one. Which of the following is NOT an ecommerce advantage for customers:

a)

Convenience

b)

Easier Comparison Shopping

c)

Wider Selection of Goods

d)

Possible Security Risk

67.

All of the following are ecommerce risks for customers, except one. Which of the following is NOT an ecommerce risk for customers:

a)

Possible Security Issues

b)

Possible Privacy Issues

c)

Purchasing from photos & descriptions

d)

Convenience

68.

Internet and World Wide Web mean the exact same thing.

a)

False

b)

True

69.

Buying and selling goods and services on the Internet is called ___________?

a)

E-mail

b)

E-Commerce

c)

E-bay

70.

E-commerce stands for

a)

Efficient commerce

b)

Electronic commerce

c)

Effective commerce

d)

Email commerce

71.

Greater variety and cheaper prices is a benefit of E-Commerce to who?

a)

Consumers

b)

Businesses

c)

Government

d)

Suppliers

72.

One disadvantage of E-Commerce to consumers is

a)

Greater variety

b)

Greater convenience

c)

Greater access to new markets

d)

Increased probability of fraud

73.

The prevalence of E-Commerce has increased as a result of Globalisation

a)

True

b)

False

74.

Company websites often save consumer information in order to created a personalised experience for online shoppers

a)

True

b)

False

75.

Reduced operating cost is a/an

a)

Advantage to consumers

b)

Advantage to businesses

c)

Disadvantage to consumers

d)

Disadvantage to businesses

76.

What is the activity of electronically buying or selling of products on online services or over the Internet?

a)

Social Media Marketing

b)

Retailing

c)

E-Commerce

d)

Wholesaling

77.

What is the process of gaining attention through social media sites?

a)

Social Media Marketing

b)

Digital Marketing

c)

Internet Marketing

d)

E-Commerce

78.

What is an essential factor in attracting customers and increasing sales in e-commerce?

a)

Discount and promotional policies

b)

Efficient inventory management

c)

Professional customer service

d)

Search engine optimization (SEO)

79.

 What is a popular payment method in e-commerce?

a)

Cash payment

b)

Bank transfer

c)

Credit/debit cards

d)

In-store pickup

80.

Which of the following is NOT an advantage of e-business?

a)

Global reach

b)

Reduced costs

c)

Limited market potential

d)

Enhanced customer service

81.

Defining e-business involves understanding?

a)

Only online shopping activities

b)

Any business activity conducted online

c)

Activities involving electronic goods only

d)

Exclusive use of social media for business

82.

Organizing e-business resources is essential for

a)

Maintaining a physical storefront

b)

Managing online content and transactions efficiently

c)

Postal services only

d)

Traditional advertising methods

83.

A disadvantage of e-business is?

a)

Increased market reach

b)

Higher security risks

c)

Lower operational costs

d)

Improved customer support

84.

In applying e-Business strategies to managerial situations, it is important to?

a)

Ignore market trends

b)

Focus solely on physical stores

c)

Utilize digital tools for efficiency and effectiveness

d)

Avoid online marketing

85.

Marketing in e-business often involves?

a)

Traditional media

b)

Exclusively social media

c)

A mix of digital and traditional channels

d)

Ignoring online audiences

86.

Which model is NOT considered a fundamental model of e-Business?

a)

B2B

b)

B2C

c)

C2C

d)

B2G

87.

The primary advantage of B2B over traditional business models is?

a)

Less efficient operations

b)

Enhanced personal relationships

c)

Streamlined supply chains

d)

Higher costs

88.

Organizing e-Commerce resources effectively can lead to?

a)

Decreased efficiency

b)

Greater operational complexity

c)

Improved business scalability

d)

Lower customer satisfaction

89.

A significant disadvantage of e-business related to security is?

a)

Enhanced data protection

b)

Lower risk of fraud

c)

Increased vulnerability to cyber-attacks

d)

Guaranteed privacy

90.

Organizing e-Commerce resources effectively can lead to?

a)

Decreased efficiency

b)

Greater operational complexity

c)

Improved business scalability

d)

Lower customer satisfaction

91.

Digital marketing is often referred to as___________.

a)

online marketing

b)

internet marketing

c)

web marketing

d)

All of the above

92.

E marketing is Cheaper than Traditional Marketing

a)

False

b)

True

93.

Disadvandage of E marketnig

a)

Risky

b)

Expensive

c)

Technology Dependent

d)

Interactive

94.

Advantages of E marketeing (2 answers)

a)

Cost-Efficient

b)

Less Risky

c)

Worldwide Competition

d)

Privacy & Security Issues

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