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WorksheetsTravel Business Writing - Self Test
Total questions: 40
Worksheet time: 20mins
Memo is used to communicate in your office
True
False
When you write memo, you need to write as long as you can because it will help people to understand much better.
True
False
Memo is a short form of memorandum.
True
False
The purpose of writing memo is to complain.
True
False
We need to write about 3 pages when writing a memo.
True
False
Which one is the advantage of using memo?
Fast and economical
Using a lot of paper
TRUE & FALSE
Choosing a location is the last stage of travel planning.
True
False
TRUE & FALSE
It is important to plan the budget.
True
False
TRUE & FALSE
For long trips is best to travel heavy.
True
False
TRUE & FALSE
Record all dates for each stage.
True
False
TRUE & FALSE
No documents are needed.
True
False
TRUE & FALSE
The fun part is to plan where to go.
True
False
Business letters are usually written from one company to another, which is why they are so__________.
informal
funny
formal
unstructured
Business letters can be used for official requests such as announcements and cover letters.
True
False
The salutation of a letter and the greeting are the same
True
False
The date on a letter should be typed with numbers only
True
False
The body of a letter consists of paragraphs
True
False
The block style format has all letter parts aligned at the right
True
False
There are 2 blank lines between each paragraph of the body
True
False
The closing and complimentary closing are the same part in a letter?
True
False
is an example of a...
Closing Line
Signature Line
Complimentary Closing
Complimentary Line
To make room for the letterhead
To make room for the body
To make room for your signature
To maker room for your address
Red or Black
Blue or Red
Black or Blue
Pencil or Blank Ink
TRUE
FALSE
A Business letter should be ...
To be short and straight to the point
Well explained and full of details
It doesn't matter it's your choice
Block format
Modified block format
Semi-block format
Unblock format
What is the font used for a Personal Business Letter?
Comic Sands
Times New Roman
Chiller
Britannic Bold
A confirmation number is the number __________.
of a specific flight
that refers to a flight reservation
you call to check on flight arrivals and departures
designating the type of airplane
A flight number is the number __________.
of a specific flight
that refers to a flight reservation
you call to check on flight arrivals and departures
designating the type of airplane
The code abbreviation PHX-OAK-PHX indicates that this is a __________.
round-trip flight
one-way flight
nonstop flight
a specific flight
A fare code gives information about _________.
the passenger's method of payment
what time flights depart and arrive
the type of booking including restrictions
who to call if you need to reschedule your flight
What is the flight number from PIT to PHL?
AA 476
AA1812
AA 1234
AA 840
What time does the flight depart from Philadelphia?
4:57pm
3:31pm
8:40pm
11:39pm
What class is the pax flying for both flights?
Business
Economy
First
Where does the pax arrive at 11:39pm?
PIT
PHL
DIA
SLC
What time is the flight departing from PIT?
4:57pm
11:39pm
8:40pm
3:31pm
True or False: There is a layover in PIT.
True
False
What day of the week is the customer flying?
Monday
Tuesday
Wednesday
Thursday
If you want to get a really cheap ticket you should ...
book it ahead
buy a ticket just before the flight
go to the counter in the airport
win it in a lottery
