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Organisational Behaviour - Unit 1 & 2

Total questions: 60

Worksheet time: 1hrs 4mins

Name
Class
Date
1.

____________is concerned with the study of human behavior at work.

a)

Organisational behaviour

b)

Human Behaviour

c)

Institutional Behaviour

d)

Groups Behaviour

2.

Organisations are operating within a ________and _________environment

a)

Manual and Automatic

b)

Formal and Informal

c)

Individuals and Groups

d)

Internal and External

3.

OB enables ________ to inspire and motivate employees towards higher productivity and better results

a)

Managers

b)

Shareholders

c)

Government

d)

Employees

4.

Which is not a psychological factors?

a)

Personality

b)

Perception

c)

Values

d)

Age

5.

Some of the characteristics are not inherited from birth while others are learned over time

a)

True

b)

False

6.

---------- persons look inward and experience and process their thoughts and ideas within themselves

a)

Introvert

b)

Extrovert

c)

Ambivert

d)

judging

7.

-------- represents system of values, norms and ethics that guide a person to behave properly in the society

a)

Id

b)

Ego

c)

Super Ego

d)

Super Id

8.

------------- refers to what one would like to look like

a)

Self image

b)

Ideal self

c)

Looking Glass self

d)

Real self

9.

The meaningful Bits and pieces of stimuli are called -----------

a)

Figure

b)

Ground

c)

Grouping

d)

Closure

10.
_____ is the sum total of ways in which an individual reacts to and interacts with others.
a)
a. Moods
b)
b. Values
c)
c. Personality
d)
d. Attitudes
11.
The process by which the perception of a person is formulated on the basis of a single favourable or unfavourable trait or impression, where other relevant characteristics of that person are dismissed is called:
a)
The halo effect
b)
Stereotyping
c)
Clouded judgment
d)
The angel effect
12.
Defense mechanisms are ways by which individuals deal with ________ in life.
a)
Anxieties
b)
Self esteem
c)
Joy
d)
External locus of control
13.

According to Freud which of the following represent humans' basic desires ?

a)

Ego

b)

Id

c)

Hd

d)

Super Ego

14.
Defense mechanism where a person who almost drowned as a child, can't remember the event even when people try to remind him is called ___________. However, he has a fear of open water.
a)
Projection
b)
Denial
c)
Repression
d)
Displacement
15.
B.F.Skinner conducted an experiment on:
a)
Dog
b)
Rat
c)
Children
d)
Cat
16.
Raymond Cattell's “Big Five” Personality Factors are
a)
Extrovert, Agreeable, Conscientious, Neuroticism, Openness
b)
Ugliness, Prettyness, Boldness, Courage, Laziness
c)
Radicalness, Purity, Energy, Talkative curiousness
17.

In Vroom’s Expectancy theory, expectancy indicates

a)

Probability of achieving that outcome  

b)

Advancement  

c)

Award

d)

Account

18.

According to Hertzberg, which of the following is a maintenance factor

a)

Salary

b)

Work

c)

Responsibilty

d)

Recognition

19.

The five basic personality traits “extroversion, emotional stability, agreeableness, conscientiousness” are popularly referred to as?

a)

Self Theory

b)

Big five theory

c)

Erikson stage

d)

maslows

20.

proposes that a human personality, rather that going through precise stages, progresses along a continuum from immaturity as an infant to maturity as an adult.

a)

Freudian Stage      

b)

Carl Jung     

c)

Chris Argyris

d)

D.W.Fiske

21.

Which of these is not a part of Maslow's theory?

a)

safety needs

b)

esteem needs

c)

growth needs

d)

social needs

22.

A study on Motivation-Hygiene theory was proposed by:

a)

Carl rogers

b)

Hertzberg

c)

Mc gregor

d)

maslow

23.

The interpersonal attraction of a leader that inspires, supports and gets acceptance from others, is what style of a leadership

a)

Situational

b)

Contingency

c)

Trait

d)

Charismatic

24.

What is relatively permanent and is specified by the organization, it comprises supervisors and subordinates who meet regularly to discuss general and specific ideas to improve

a)

Committee

b)

Command groups

c)

Task group

d)

Problem group

25.

What describes the eight developmental stages as we grow from childhood to adulthood and the trauma of resolving certain critical conflicts we face at each of these stages?

a)

Freudian stage

b)

Carl Jung

c)

Chris Argyris

d)

Erikson stage

26.

The tendency of judging people on the basis of a single trait which may be good or bad

a)

Halo effect

b)

Social factors

c)

Religious factor

d)

Life experiences

27.

Who tested the theory through controlled experiments using rats in his laboratory; he showed that they learnt to run through a complicated maze towards their goal for food

a)

Maslow

b)

Tolman

c)

Agyris

d)

Rogers

28.

The process of Individuals organize and interpret their sensory impressions in order to give meaning to their environment is called

a)

Perception

b)

Learning

c)

Attitude

d)

Personality

29.

A persistent tendency to feel and behave in a particular way towards some object is called

a)

Perception

b)

Attitude

c)

Personality

d)

Action

30.

The full form of ERG Theory

(a)  

31.

Classical conditioning was proposed by

a)

Evan Pavlov

b)

Maslow

c)

Rogers

d)

Maslow

32.

Who defined Self-Theory as an organised consistent conceptual gestalt composed of perceptions of “I” or “me”.

a)

Pavlov

b)

Rogers

c)

Chris

d)

Robert

33.

The stimulus-response experiment between the dog's salivation and the ringing of the bell was introduced by

a)

Pavlov

b)

Rogers

c)

Christ

d)

Rein

34.

Who stated Hierarchy of needs

a)

Maslow

b)

Chris

c)

Erikson

d)

Hertzberg

35.

Who proposed the Big Five OCEAN theory.

a)

Lewis Goldberg

b)

Robert McCrae

c)

D.W. Fiske

d)

All

36.

Which is an inner state that energizes, activates, moves or directs or channels behavior goals.

a)

Motive

b)

Perception

c)

personality

d)

None

37.

What does it mean by positive reinforcement ?

a)

Reward

b)

Punishment

c)

Dessert

d)

Reward and punishment

38.

Which theorist introduced the operant conditioning theory?

a)

B.F. Skinner

b)

J.B. Watson

c)

Ivan Pavlov

d)

Jean Piaget

39.

Who is the behaviorist that introduce classical conditioning?

a)

Jean Piaget

b)

F. Skinner

c)

Ivan Pavlov

d)

Erik Erikson

40.

While reinforcement _____ behaviour, punishment _____ behaviour.

a)

Decreases; Increases

b)

Increases; Decreases

c)

Decreases; Decreases

d)

Increases; Increases

41.

what type of theory is described on the photo

a)

all of the above

b)

none of the above

c)

cognitive

d)

behavioral

e)

social

learning

42.

Which theorist believes in the importance of self-actualization?

a)

Pavlov

b)

Maslow

c)

Vygostky

d)

Skinner

e)

Siemens

43.

what serve as the inputs of the perceptual process.

a)

stimuli

b)

Target

c)

perceived

d)

motion

44.

Some stimuli do not affect the senses of a person consciously. which perception is this?

a)

SUBLIMITED PERCEPTION

b)

LIMINAL PERCEPTION

c)

SUBLIMINAL PERCEPTION

d)

LONG PERCEPTION

45.

The process of perception involves :

a)

perceptual-checking ,interpretation , organization

b)

selection , organization , interpretation

c)

selective , interpretation , organization

d)

none of the above

46.

According to the principle of ________, objects that occur close to one another tend to be grouped together.

a)

similarity

b)

continuity

c)

closure

d)

proximity

47.

This image shows the principle of

a)

continuity

b)

figure-ground

c)

closure

d)

proximity

48.

What is a perception

a)

a cognitive bias that makes us listen only to information we already agree with

b)

a method teachers use to reward good listeners in the classroom

c)

a response that allows you to state your interpretation

d)

any factor that gets in the way of good listening and decrease our ability to interpret correctly

49.

Two people see the same thing at the same time yet interpret it differently. Where do the factors that operate to shape their dissimilar perceptions reside?

a)

the perceivers

b)

the target

c)

the timing

d)

the context

e)

the situation

50.

What is the last stage in the hierarchy of needs?

a)

Self-esteem

b)

Self-actualization

c)

Love and belonging

d)

Safety and security

51.
Whose theory was “Two factor Theory” satisfaction and dissatisfaction 
a)
Herzberg 
b)
Taylor 
c)
Mayo
52.

Which theorist believed that employees will be motivated to behave in a set manner based upon what they expect (believe) the outcome to be.

a)

Herzberg's two factor theory

b)

Vroom expectancy theory

c)

Mayo Human relations

d)

Maslow's hierarchy of needs

53.

Valence is...

a)

the depth of want of the employee

b)

degree to which people believe reward leads to performance

c)

Belief that the desired outcome is obtainable and will be rewarded

54.

Choose the incorrect statement regarding McGregor’s Theory X.

a)

Managers see workers as those who dislike their jobs

b)

Managers see workers as having little ambition

c)

Managers see workers in optimistic view

d)

Managers see workers as those who avoid responsibilities.

55.

Who proposed theory 'X' and 'Y' motivational theories

a)

ABRAHAM MASLOW

b)

DOUGLAS MCGREGOR

c)

CONNOR MCGREGOR

d)

MCDONALD MCGREGOR

56.

Which character belong to theory Y employee

a)

Always boring and avoid workload

b)

They enjoy their work

c)

Must be forced

d)

Fall in love with manager

57.

What did Hertzberg argue would have the effect of being demotivating if not present in the workplace?

a)

Job enrichment

b)

Empowerment

c)

Recognition of achievement

d)

Hygiene factors

58.

Real self vs. ideal self

a)

Albert Bandura

b)

Alfred Adler

c)

Julian Rotter

d)

Carl Rogers

59.
Freud believed this part of the personality represents uncontrolled impulses and urges
a)
Id
b)
Ego
c)
Superego
d)
Collective Unconscious
60.
According to Freud, the part of the personality that operates on the "reality principle," working to make decisions that satisfy our desires in acceptable ways:
a)
id
b)
ego
c)
superego