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Unit 14 Business Online LA A Part 1

Total questions: 22

Worksheet time: 16mins

Name
Class
Date
1.

Match the range of business activities with its examples.

a)

Networking and conferencing

1.

Skype

b)

Banking Services

2.

Natwest

c)

Entertainment

3.

Spotify

d)

Education

4.

Top marks

e)

Government Services

5.

HMRC

2.

Which of these is a source for accessing government services online in the UK?

a)

UCAS

b)

Gov.uk

c)

Edu.uk

d)

Services.gov

3.

What type of online business activities are sites like YouTube and other streaming sites associated with?

a)

Professional networking

b)

Education

c)

Entertainment

d)

E-commerce

4.

Which of the following is a professional networking site?

a)

Instagram

b)

Facebook

c)

LinkedIn

d)

YouTube

5.

What is the primary purpose of networking websites like Instagram and Facebook?

a)

To provide entertainment like movies and music

b)

To bring people closer together

c)

To help build industry connections

d)

To sell products online

6.

On what factors does the type of online presence depend according to the text?

a)

The age and experience of the business

b)

The size and scale of the business

c)

The number of employees in the business

d)

The location of the business

7.

What is likely to be true about a large business's online presence compared to a local business?

a)

A large business will have a more limited online presence to save resources.

b)

A large business will have a smaller range of customers than a local business.

c)

A large business will have more resources to invest in its website to appeal to a greater range of customers.

d)

A large business will have a less sophisticated online presence than a local business.

8.

Which example illustrates a vast online presence?

a)

A local hair salon

b)

A Reading based café

c)

Barclays bank

d)

A small business with a single webpage

9.

Match the sector with its online business objective

a)

Promote brand and products to sell more

1.

Private Sector

b)

Inform and help people access various services

2.

Public sector

c)

Promote awareness and seek donations

3.

Not for profits

10.

Match the type of business with its examples.

Categorize the following

Microsoft Enterprise Solution

IBM Cloud Services

SAP Enterprise Resource Planning

Marks & Spencers

Amazon Prime Membership

Uber Eats Food Delivery

eBay Auctions

Etsy

Facebook Marketplace

B2B
B2C
C2C
11.

Which of the following is an example of a business complementing its offline activity with an online service?

a)

A business shutting down its local store to go fully online

b)

Argos allowing customers to 'click and collect' from their local store

c)

A company removing all online presence to focus on in-store experiences

d)

Cinemas only showing movies without offering online booking services

12.

What is the primary purpose of a passive website?

a)

To frequently update content and engage with visitors

b)

To inform visitors about who you are, what you do, and provide contact information

c)

To sell products directly through an online platform

d)

To provide interactive features and user-generated content

13.

Which of the following is a characteristic of passive websites?

a)

They require frequent updates and maintenance

b)

They are expensive to develop

c)

They have a limited role in building a brand

d)

They are designed for heavy user interaction

14.

What characterizes an active or interactive website presence?

a)

A website that is never updated and has static content.

b)

A website that has content added on a regular basis and allows customer interaction.

c)

A website that only provides information without any means of customer interaction.

d)

A website that is updated yearly with no changes to old content.

15.

Which of the following is an example of an active website?

a)

A site that has been abandoned for years.

b)

A personal portfolio that is never updated.

c)

Sites with blogs and news sites.

d)

An online brochure with no means of contact.

16.

What is the purpose of businesses using their website to complement their offline activities?

a)

To reduce the cost of their online presence

b)

To ensure seamless interaction between customers and brand

c)

To focus solely on online sales

d)

To discontinue their offline activities

17.

Which of the following is NOT an example of online complementing offline activity?

a)

Newspapers with online editions

b)

Cinemas offering online booking services

c)

Train companies with online ticket purchasing

d)

Restaurants with delivery-only services

18.

What does a website add to a business ?

a)

Product warranty

b)

Credibility and trust

c)

Inefficiency and costs

d)

Share price increase

19.

What is the importance of clear business objectives and identification of the right target customers?

a)

It influences the online activities and the features of the website

b)

It will reduce the cost of goods sold

c)

It will automate customer service

d)

It will increase the number of physical stores

20.

How can a business increase ROI through online presence?

a)

By expanding the number of employees

b)

By minimising marketing spends and maximising reach

c)

By increasing the quality of goods

d)

By limiting sales to local markets

21.

Websites and microsites play a role in which marketing strategy?

a)

Outbound marketing

b)

Pull marketing

c)

Push marketing

d)

Pseudo marketing

22.

What is a microsite?

a)

A) A large website with multiple pages and domains.

b)

B) A small website or single web page that seperate from the company's main website.

c)

C) A type of software used for creating websites.

d)

D) A search engine.