A. Test design and test execution is outsourced

B. Test basis is changing frequently

C. Domain experts are available for consultation during test design

D. Test basis is of low quality

E. Test conditions are used for management milestone presentations

A. Click rapidly on company enrollment button to see what happens

B. Click on URL for our home page, check that home page displays

C. Click on company enrollment button; verify that you go to that company’s enrollment page

D.Click on company enrollment button; verify that you go to our home page

A. This risk item should be assessed as a very high impact level risk

B. The test cases associated with this risk item must be run first in the test execution period

C. The test cases associated with this risk item must be run toward the middle of the test execution period

D. A large number of test cases should be associated with this risk item, based on impact

A. The test sequencing is certainly incorrect since test 02.010 is higher risk than 02.019

B. If the test plan calls for running at least one test for each requirement as early as possible, the test sequencing might be correct

C. The test manager should stop test execution while evaluating all problems that exist with test sequencing

D. Running test 02.019 was a waste of time, because it did not find any defects

E. The test team might not be following the test strategy since test 02.010 is higher risk than 02.019

A. Defect detection percentage (DDP) of unit test

Planned versus actual defects reported

Unit test time vs. integration test time

Number of test conditions identified

Planned versus actual coverage achieved

A. Test completion check ensures that all test work is concluded as planned

B. Test completion check ensures that all important lessons learned are documented

C. Test completion check ensures that all test work products are stored in the configuration management system

D. Test completion check ensures that plans are established to ensure that good practices can be repeated

A. Evaluating whether significant problems have been reported by users in button customization

B. Determining the level of detail required for enrollment, customization, and point management test cases

C. Identifying enrollment problems that are affecting companies or their customers

D. Delivering the known defects and failed tests to the system support team

E. Measuring the coverage of the enrollment requirements and reporting that to project and business stakeholders

A.

1 – A, B;

2 – A, B, C;

3 – B;

4 – C

B.

1 – A, B

2 – A, B, C

4 – A, C

C.

1 – A, B, C

2 – A, B, C

4 – C

D.

1 – A, B

2 – A, B, C

4 – C

A. The test manager should work with the technical support manager during test closure

B. The test manager should work with the project manager to develop the project schedule

C. Constraints in the project plan may constrain testing

D. The tests should completely cover the requirements specification

A. Non-functional risks should be mitigated during early levels of testing or even during development

B. Non-functional test implementation activities that take longer than a single iteration should be handled outside of the iterations

C. The test manager shall delegate the non-functional test planning to the technical test analysts working on the project

D. Non-functional testing should be prioritized to follow functional testing and based on perceived risks

A. When tests find defects, they increase the quality of the system under test

B. Functional testing addresses product risks, while non-functional testing addresses quality risks

C. The test manager determines which test levels to apply based on project risks

D. The test team designs, implements, and executes tests to mitigate quality risks

A. Risk identification, risk assessment, risk mitigation, and risk management

B. Expert interviews, independent assessments, use of risk templates, and project retrospectives

C. PRAM, PRiSMa, FMEA, and FTA

D. Personnel and training issues among the business analysts, designers, and programmers

A. The start-up runs out of money before testing starts

B. Cloud computing resources are not available quickly enough to support project schedules

C. The loyalty points calculated are incorrect

D. Overly aggressive discounts result in a liquidity crisis for the company during the first year

E. The system has excessive downtime due to memory leaks

A. The choice of regulatory standard to be followed should be influenced by the perceived level of risk

B. Tests should be designed, implemented, and executed in order to address perceived risks

C. The effort associated with developing and executing tests should be proportional to the level of perceived risk

D. The priority of the development and execution of tests should be based on the perceived level of risk

A. Ambiguity reviews identify and eliminate ambiguities in the requirements

B. Individual testers decide what to test based on their discovery of defects within the test basis

C. Test condition analysis involves a close reading of prioritized requirements to identify the test conditions to cover

D. Cause-effect graphing identifies a test set that achieves 100% functional coverage of the test basis

A. The application and the mission statement are aligned, but the test process improvement is misaligned with the application and the mission statement

B. The application and the test process improvement are aligned, but the mission statement is misaligned with the application and test process improvement

C. The application, the mission statement, and the test process improvement are all aligned

D. The application, the mission statement, and the test process improvement are all misaligned with each other

A. Inability to provision a test environment by the planned test execution start date

B. Inability to locate sufficient skilled and certified testers, especially senior testers

C. Resignation of senior marketing staff prior to introduction of the service

D. Insufficient resources to acquire suitable number of virtual users for load testing

A.

1 – A

2 – B

3 – C

4 – D

B.

1 – C

2 – D

3 – B

4 – A

C.

1 – D

2 – C

3 – B

4 – A

D.

1 – C

2 – B

3 – D

4 – A

A. You should follow the IEEE 829 standard, since you are following a process-compliant test strategy

B. You may tailor a set of templates from various sources, including the IEEE 829 standard

C. You should follow the IEEE 829 standard, because it was designed for use in any industry

D. You may omit documentation of test work altogether, except for defect reports

A. Consider the average effort required per identified risk in past iterations

B. Allocate time-boxed test sessions for each identified test charter

C. Estimate that most defects will be found during system test execution

D. Include effort to create detailed test work product documentation

E. Assume that system tests can reuse unit test data and environments

A. Time to repair defects found during testing

B. Maturity of the test process

C. Required level of detail of test conditions

D. Required quality of the system

A. Confirmation and regression test status is used to monitor the progress of testing

B. Trends in the lag time from defect reporting to resolution is used to reward the developers

C. Number of test conditions identified is used to monitor the quality of testing

D. Planned versus actual hours to develop testware is used to minimize regression testing

A. Estimation of code coverage by measuring the number of executed tests

B. Combined usage of coverage, confidence, risk, test, and defect metrics

C. Combined usage of coverage, product, people, test, and defect metrics

D. Combined usage of product, people, and project metrics

A. Add more tests to better cover the functionalities

B. Derive risk and confidence status from tester opinions about developer capabilities

C. Analyze residual risks based on tester confidence to see if enough test coverage is reached

D. Include confidence rating into measures

A.

1 – A

2 – B

3 – C

4 – D

B.

1 – B

2 – A

3 – D

4 – C

C.

1 – A

2 – B

3 – D

4 – C

D.

1 – B

2 – A

3 – C

4 – D

A. The total cost of quality, including cost of prevention, for this dating application is $5,400

B. Each bug found by testing offers the organization an average $4,600 savings in cost of quality

C. Cost of quality cannot be used to calculate the value of testing for this or any other organization

D. Each bug found by testing offers the organization a potential $5,400 savings in cost of quality

A. Division of the testing work based on qualifications

B. Well-defined mission and tasks for on-site and offshore test teams

C. Establishment of trust across the project team members

D. Defined ways in which communication should occur

A. US Federal Aviation Administration’s DO-178B

B. ISTQB syllabi and glossary

C. CMMI software process improvement framework

D. Prince 2 project management framework

A. The meeting is a management review, because the project management team is evaluating the situation and determining the next steps

B. The meeting is an audit, because the project management team is checking compliance against defined criteria by checking evidence

C. The meeting is a management review, because the project management team is checking to ensure that progress is being made on the project

D. The meeting is an audit, because the project management team is going to issue a pass/fail assessment against the criteria

A. You should plan for inspections of requirements, design, and code reviews

B. You should plan for informal reviews of the quality risk analysis, tests, and test plan

C. You should plan for informal reviews, with appropriate participants, for all appropriate work products

D. You should convince management that someone other than the test manager should plan the reviews

A.

1 – A

1 – B

2 – D

3 – C

B.

1 – D

2 – B

2 – C

3 – E

C.

1 – B

2 – C

3 – D

3 – A

D.

1 – B

1 – E

2 – D

3 – C

A. Number of defects found in dynamic testing

B. Dynamic test coverage

C. Review and dynamic testing hours

D. Number of severe defects in dynamic testing

E. Test execution status

A. Ask for a discussion between the TM and the CD moderated by a third person to get the CD involved

B. Postpone the review session and redefine the review with the objectives of the CD

C. Proceed timely with the review session, with the role “scribe” assigned to the CD

D. Cancel the review, write a report to upper management emphasizing the missing involvement of the CD

A. STATE X – RETESTED STATE Y – NEW STATE Z – BLOCKED

B. STATE X – REOPENED STATE Y – REJECTED STATE Z – DEFERRED

C. STATE X – DUPLICATE STATE Y – UNCONFIRMED STATE Z – TERMINATED

D. STATE X – VERIFIED STATE Y – REVIEW STATE Z – FIXED

A. Initial, in progress, confirmation test, closed, deferred

B. Initial, in progress, returned, in progress, confirmation test

D. Initial, in progress, returned, cancelled

D. In progress, initial, confirmation test, closed

A. The project activity occurring when the problem was detected

B. Steps to reproduce the failure, along with the actual and expected results

C. The priority to fix the problem

D. The technical type of the defect

E. The lifecycle phases of introduction, detection, and removal for the defect

A. The lifecycle phases of introduction, detection, and removal for the defect

B. The defect root cause information

C. The defect component information

D. The defect removal efficiency information

A. Since testing often accounts for a major part of the total project costs, more effective testing will lead to more effective projects

B. Since Testing often accounts for a major part of the total project costs, much attention is given to the test process in software process improvement models, such as CMMI

C. When using test process improvement models, the Deming improvement cycle: Plan, Do, Check, Act, is of no relevance when testers need to improve the testing process

D. Test process improvement models help to reach a higher level of maturity and professionalism

E. Test process improvement is important because there exist well known and industryaccepted test process improvement models, such that TMMi, TPI Next, or CTP

A. Evaluate the benefits, including the return on investment, from the improvements

B. Initiate the improvement process across the entire testing organization

C. Create a plan for selecting and implementing the assessment recommendations

D. Diagnose the current situation by evaluating the sources of inefficiency

E. Take steps to move your organization to test process maturity level 5

A. Reach Optimized level to help prevent defects

B. Move from Initial level to Managed level

C. Align testing improvements with those of the company

D. Reach 85 percent of specific and generic goals

A. For key area/improvement objective combinations, the related checkpoints are shown in the test maturity matrix

B. For key area/maturity level combinations, the related checkpoints are shown in the test maturity matrix

C. For improvement objective/maturity level combinations, the related checkpoints are shown in the test maturity matrix

D. For key area/maturity level combinations, the related improvement objectives are shown in the test maturity matrix

A. The test team’s test process maturity level goes from 2 to 3

B. The test team’s defect detection effectiveness improves above industry averages

C. The test team’s test process maturity level goes from controlled too efficient

D. The test team undergoes a critical testing process assessment

A. A requirements-based testing strategy

B. Testware design leads software design

C. Testers and developers work together

D. Defects are systematically analyzed

A. The licensing terms need to be understood

B. The telecom-standard compliance needs to be considered

C. Open-source tools have been created for a particular purpose

D. Open-source tools are hard to be adapted

A. The company must follow telecom-standards

B. There are regularly substantial modifications to the hardware components, so also test tool needs to be adapted often

C. The company has many developers capable of developing custom-built tool, so these skills should be utilized

D. The tool is easy to learn and use

A. How good is the support for the open-source tool?

B. Is the new tool user-friendly?

C. Is it possible to execute some part of your tests manually?

D. How much time do you have to use for rewriting your existing tests?

E. What about the security issues of the tool?

A. The custom-built tool must be maintained and converted to the new environment

B. The regression test scripts of the custom-built tool must be converted to the new tool

C. The backup and restore functionalities of the custom-built tool must be maintained

D. All test scripts of the custom-built tool must be converted to the new tool

A. Collect the number of test script executions per increment in a test management tool

B. Capture traceability from test scripts to test requirements in a test management tool

C. Monitor the performance of the system, so you can tune its scalability

D. Measure the number of hours spent on test script development as an attribute of the test script

A. V, Y

B. W, X

C. X, Z

D. Y, Z

A. If a hiring opportunity presents itself, favor candidates with relevant technological skills

B. Retain a company to deliver ISTQB Foundation training to all testers

C. Make an employee skill ranking and plan to lay off those employees at the bottom

D. Identify the most critical specific skills weaknesses and ways to address those weaknesses

E. Try to rotate people with business knowledge out of your team, in favor of people with stronger technology skills

A. Assimilating new members into the team quickly, while still providing adequate supervision and support

B. Persuading team members that they are valued and that their input is a vital contribution to the team effort

C. Ensuring no favoritism by treating all team members the same and sharing all tasks across the team

D. Showing your commitment by working in the testing team, delegating the handling of external issues to a team member

E. Closely managing the test team, only assigning individuals new tasks when they finish their last one

A. Unit testing done by developers; component integration testing done by the independent internal test organization; system and user acceptance testing done by banking experts; internationalization testing outsourced to external test specialists

B. Unit and component integration testing done by developers; system testing done by the independent internal test organization supported by developers; user acceptance testing done by banking experts supported by the independent internal test organization; internationalization testing outsourced to external test specialists

C. Unit testing done by developers; system testing done by the independent internal test organization; user acceptance and internationalization testing done by banking experts supported by the independent internal test organization

D. Unit and component integration testing done by developers; system and user acceptance testing, and internationalization testing done by banking experts supported by the independent internal test organization

A. There appears to be mutual respect between the testing team members and the web developers

B. The testers' bonus payments are aligned with the perceived quality of delivered web services

C. The testers have been given increased responsibility and are expected to manage their own time

D. Management is providing visible recognition for the work being done by the testers

A. Send detailed defect reports and defect rates to upper management to get more time for the internal test team to perform usability testing

B. Schedule a review of the test work products for functional system testing, with reviewers from the internal test team and the off-shore team

C. Schedule a video conference with the off-shore test team and upper management to find the root causes for not finding the defects

D. Send detailed defect reports and defect rates to the off-shore team and ask for the root causes for not finding the defects