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WorksheetsTài liệu HRM cuối kì UEF Chap1
Total questions: 66
Worksheet time: 36mins
________ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.
What term refers to the knowledge, skills, and abilities of a firm's workers?
A) human resources
B) human capital
C) intangible assets
D) contingent personnel
Which term refers to the HR manager putting into place the policies and practices that produce the employee competencies and skills the company needs to achieve its strategic goals?
A) HR department lever
B) strategic results lever
C) practices
D) employee cost leve
Which of the following refers to the authority a manager has to advise other managers or employees?
staff authority
line authority
functional authority
corporate authority
Which of the following best defines line authority?
management over a small staff in a public firm
management with flexible decision-making powers
a manager's right to advise other managers or employees
a manager's right to issue orders to other managers or employees
Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures?
planning
organizing
staffing
leading
________ is the right to make decisions, to direct the work of others, and to give orders.
Leadership
Authority
Management
Responsibility
In the management process, which of the following is an activity associated with the leading function?
motivating subordinates
setting performance standards
training new employees
developing procedures
functions involve assisting and advising line managers.
A) Staff
B) Advocacy
C) Line
D) Coordinative
The basic functions of the management process include all of the following EXCEPT ________.
planning
organizing
outsourcing
leading
Which of the following is the person responsible for accomplishing an organization's goals by managing the efforts of the organization's people?
manager
entrepreneur
generalist
marketer
Gerard is authorized to direct the work of subordinates and is responsible for accomplishing the organization's tasks. Gerard is most likely a ________.
training specialist
staff manager
line manager
recruiter
Larry, a manager at a commercial real estate firm, has established a monthly sales quota for his sales team. Which basic function of management best describes Larry's actions?
planning
organizing
controlling
staffing
Will works at a position in his organization where he maintain contacts within the local community and travels to search for qualified job applicants. Will's position is best described as:
A) recruiter
B) manager
C) labor relations specialist
D) job analyst
Personnel activities associated with human resource management most likely include all of the following EXCEPT ________.
orienting and training new employees
appraising employee performance
building employee commitment
developing customer relationships
In most organizations, human resource managers are categorized as ________, who assist and advise ________ in areas like recruiting, hiring, and compensation.
staff managers; line managers
line managers; middle managers
line managers; staff managers
functional managers; staff managers
Which function of the management process includes selecting employees, setting performance standards, and compensating employees?
organizing
planning
motivating
staffing
Since human resources is important to all managers, which is NOT a personnel mistake a manager wants to avoid making while managing?
waste time with useless interviews
hire the wrong person
have your people not doing their best
experience low turnover
A line manager's human resource responsibilities most likely include all of the following EXCEPT ________.
maintaining department morale
controlling labor costs
protecting employees' health
marketing new products and services
Which of the following is NOT considered one of the line supervisor's responsibilities for effective human resources management under the general headings outlined by a major company discussed in the textbook?
protecting employees' health and physical condition
changing employees' attitudes regarding work
developing the abilities of each person
interpreting the company policies and procedures
Which of the following includes five basic functions—planning, organizing, staffing, leading, and controlling?
a job analysis
strategic management
the management process
adaptability screening
All of the following are major areas in which an HR manager assists and advises line managers EXCEPT .
A) recruiting
B) hiring
C) strategic business planning
D) compensation
When managers use metrics to assess performance and then develop strategies for corrective action, they are performing the ________ function of the management process.
planning
leading
controlling
organizing
Approximately what percentage of people in the United States work for small firms?
10%
25%
50%
80%
Claire spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks. In which function of the management process does Claire spend most of her time?
leading
controlling
organizing
planning
Human resource managers generally exert.... within the human resources department and.. outside the human resources department.
A) line authority; staff authority
B) staff authority; line authority
C) functional authority; line authority
D) staff authority; implied authority
Jolene, a manager, delegates the authority for a project to Lee, her subordinate. Jolene is most likely involved in which function of the management process?
staffing
organizing
motivating
leading
Which of the following refers to the standards someone uses to decide what his or her conduct should be?
ethics
strategies
preferences
competencies
Which SHRM HR manager competency involves the ability to provide guidance to organizational stakeholders?
consultation
ethical practice
business acumen
critical evaluation
The HR staff member who has the job of advising management on all aspects of unionmanagement aspects is the .
A) recruiter
B) line manager
C) compensation manager
D) labor relations specialist
Ethics are the standards someone uses to decide what his or her conduct should be.
TRUE
FALSE
The evidence used in evidence-based human resource management may come from actual measurements, existing data, or critically evaluated research studies.
TRUE
FALSE
The SHRM human resource manager competencies include ethical practice, business acumen, and relationship management.
TRUE
FALSE
Which organization provides professional certification for human resource managers?
Association of Certified HR Managers
Society for Human Resource Management
Academy of Human Resource Executives
Association of Business Administration
Which SHRM HR manager competency involves the ability to effectively exchange information with stakeholders?
relationship management
communication
ethical practice
controlling
Which term refers to exporting jobs to lower-cost locations abroad?
freelancing
offshoring
rightsizing
warehousing
Tools such as Twitter, Facebook, and LinkedIn that can be used to recruit new employees are known as:
data analytics
social media
mobile applications
cloud computing
Pablo has the ability to understand and apply information with which to contribute to his organization's overall strategic plan. This is the SHRM HR competency of:
communication
critical evaluation
business acumen
leadership & navigation
Strategic human resource management refers to performing basic day-to-day duties that satisfy the needs and demands of both the employees and the employer.
TRUE
FALSE
Which of the following human resource management specialties calls for collecting data to write job descriptions?
A) job analyst
B) job training specialist
C) compensation manager
D) EEO coordinator
Which of the following describes one of the most significant demographic trends facing the U.S. workforce?
increased number of aging workers
decreased number of contingent workers
increased number of blue-collar workers
decreased number of bilingual workers
The HR department lever has HR managers put in place the policies and practices that produce the employee competencies and skills the company needs to achieve its goals .
TRUE
FALSE
Human resource managers who complete HRCI professional certification exams can earn PHR and SPHR, GPHR certificates.
TRUE
FALSE
Which of the following is most likely a line function of the human resource manager?
A) staff authority
B) line authority
C) functional authority
D) corporate authority
Between 2012 and 2022 what ethnic group is projected to decrease as a percentage of the workforce?
black
Hispanic
Asian
white
Distributed HR is the idea that more and more human resource management tasks are now being redistributed from a central HR department to the company's employees and line managers.
TRUE
FALSE
About what percentage of all job openings are now posted online?
15%
35%
50%
70%
Which of the following is an aspect of 'distributed' HR?
more centralized HRM decisions
HRM tasks redistributed to the company's employees and line managers
more paperwork
HR professional embedded in all departments
All of the following are examples of human resource specialties EXCEPT .
A) job analyst
B) financial advisor
C) compensation manager
D) labor relations specialist
Ralph works in the HR department and is in charge of developing the plans for how people are paid and how the employee benefits program is run. Ralph is most likely holding the position of:
A) training specialist
B) recruiter
C) compensation manager
D) job analyst
Over the next few years, employers may face a severe labor shortage because ________.
there are fewer people entering the workforce than there are retiring baby boomers
one-third of single mothers are not employed in the U.S. labor force
there are too many nontraditional workers holding multiple jobs
older employees are more family-centric than younger employees
______ refers to the tendency of firms to extend their sales, ownership, and/or manufacturing to new markets abroad.
Expansion
Globalization
Export growth
Diversification
Strategic human resource management refers to ________.
formulating and executing human resource policies and practices that produce the employee competencies and behaviors the company needs to achieve strategic aims
planning the balance of internal strengths and weaknesses with external opportunities and threats to maintain competitive advantage
emphasizing the knowledge, education, training, skills, and expertise of a firm's workers
extending a firm's sales, ownership, and manufacturing to new markets
Which of the following best describes a nontraditional worker?
workers near retirement age
ethnically diverse workers
workers with multiple jobs
service-based workers
According to the textbook, approximately what percentage of job seekers used Glassdoor during their job search to learn about a company they might apply for?
11%
32%
48%
70%
On-demand workers are freelancers and independent contractors who work when they can, on what they want to work on, and when the company needs them.
TRUE
FALSE
Approximately how many people now use information technology to work from remote locations at least once per month?
1 million
5 million
17 million
50 million
______ involves using statistical techniques, algorithms, and problem-solving to identify relationships among data for the purpose of solving particular problems.
Data analytics
Social media
Cloud computing
Gaming
Cloud computing basically means using statistical techniques, algorithms, and problemsolving to identify relationships among data for the purpose of solving particular problems.
TRUE
FALSE
Which was NOT a change in the economic and political philosophies that drove the globalization boom causing U.S. imports and exports to rise from $47 billion in 1960, to $562 billion in 1980, to about $5.1 trillion recently?
government dropped cross-border taxes or tariffs
economic free trades areas were formed
steps were taken to encourage free flow of trade among countries
instability in the world labor market
Which of the following is NOT one of the five main types of digital technologies driving the transfer of functionality from HR professionals to automation?
Social media
Mobile applications
Cloud computing
All of the following are the most common reasons that firms decide to globalize EXCEPT________.
lower costs
supervising quality control methods
make employees more productive
to do things better
What is the term for workforces like those at the company Uber, where freelancers and independent contractors work when they can, on what they want to work on, and when the company needs them?
tele-commuters
human capital
job-analysts
on-demand workers
Which of the following is NOT a HR certification?
HRCI's Professional in Human Resources (PHR)
HRCI's Senior Professional in Human Resources (SPHR)
SHRM Junior Professional
SHRM Certified Professional
The recent trend where in some occupations (such as high-tech) unemployment rates are low, while in others unemployment rates are still very high and recruiters in many companies can't find candidates, while in others there's a wealth of candidates is called:
talent analytics
globalization
the unbalanced labor force
human capital
According to research, less than one-third of all workers in the U.S. are mentally and emotionally invested in their work.
TRUE
FALSE
