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Dispute Fox Tutorial Part 4

Total questions: 1

Worksheet time: 21mins

Name
Class
Date

1-15.

Answer the questions below after watching the video

1.

What is the primary purpose of the new Metro 2 system?

a)

To provide a new interface for managing accounts

b)

To offer a new way to generate dispute letters

c)

To replace the old Metro 1 system

d)

To enhance customer support services

2.

Which type of letter can be used between rounds?

a)

Anytime letters

b)

Metro 2 letters

c)

Factual letters

d)

Freezing suppression letters

3.

What does the 'Shock and Awe' letter type do?

a)

Generates one letter per Bureau with all selected items

b)

Creates a separate letter for each dispute type

c)

Generates a single letter for each item

d)

Limits the number of items per letter

4.

What is the purpose of the 'Tactical Strike' letter type?

a)

To limit the number of items per letter

b)

To generate a single letter for each item

c)

To generate one letter per Bureau with all selected items

d)

To create a separate letter for each dispute type

5.

How does the 'Divide and Conquer' letter type work?

a)

Creates a separate letter for each dispute type

b)

Generates one letter per Bureau with all selected items

c)

Generates a single letter for each item

d)

Limits the number of items per letter

6.

What does the 'Precision Attack' letter type do?

a)

Limits the number of items per letter

b)

Generates a single letter for each item

c)

Generates one letter per Bureau with all selected items

d)

Creates a separate letter for each dispute type

7.

Which option adds an intro with a quick summary of all items?

a)

Standard

b)

Summary

c)

Advanced

d)

Everything

8.

What does the 'Advanced' option include?

a)

Only reasons and instructions

b)

Detailed generated descriptions on each item

c)

Only table data and layouts

d)

Summary plus auto-generated brief description

9.

What feature allows you to see the final Metro 2 letter before downloading?

a)

Auto-generation

b)

Summary

c)

Preview

d)

Advanced

10.

What is highlighted in red in the preview?

a)

Items with advanced descriptions

b)

Items with summaries

c)

Items with violations

d)

Items with no violations

11.

What can you do if you don't like the auto-generated content?

a)

Send it as is

b)

Generate a new letter

c)

Manually edit the content

d)

Delete the letter

12.

What does the 'Three Bureau' version of the table design show?

a)

Violations on one Bureau

b)

Violations on all Bureaus

c)

No violations

d)

Only summaries

13.

What does the 'Clean' version of the table design remove?

a)

Summaries

b)

Descriptions

c)

Tables

d)

Reasons and instructions

14.

What happens when you download, print, or fax a letter?

a)

The round remains open

b)

The round closes

c)

The letter is deleted

d)

The letter is saved

15.

What are 'Anytime Letters' used for?

a)

To build letters during a round

b)

To build letters for a new round

c)

To build letters before a round starts

d)

To build letters after a round is closed