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UNIT 3 OFFICE SUPERVISION

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

A group of people who interact and influence each other to achieve some purpose is called a/an _________________

a)

A. Team

b)

B. Individuals

c)

C. Informal group

d)

D. Organizational purpose

2.

Below are the reason why informal group exist EXCEPT _________________

a)

human beings are social animals

b)

individuals define themselves by their group affiliations

c)

groups accomplish tasks that cannot be achieved by individuals working alone

d)

groups work together to complete organizational tasks and objectives

3.

What is the main purpose of a team?

a)

A. Achieving individual goals

b)

B. Socializing with others

c)

C. Influencing organizational decisions

d)

D. Achieving a common purpose

4.

Personality, self-concept, drive, integrity, leadership, motivation, knowledge of business, conceptual, technical and emotional intelligence refers to_______________.

a)

leadership

b)

leadership roles

c)

leadership traits

d)

friendship

5.

This type of team bound together by shared expertise and passion for a particular activity or interest.?

a)

Production teams

b)

Communities of practice

c)

Self-directed teams

d)

Departmental teams

6.

Which below is NOT the reason why informal group exist?

a)

Independent

b)

Emotional Support

c)

Social identity

d)

Innate drive to bond

7.

Which of the following is the characteristic of a permanent team?

a)

task force or project teams

b)

Disband when the decision is made

c)

Carries a specific set of tasks in the organization

d)

discontinues its practice after sometimes

8.

This type of team includes committees, advisory councils, work councils and review panels.

a)

Task force

b)

Advisory teams

c)

Skunkworks

d)

Departmental teams

9.

This type of team usually multiskilled and temporary.

a)

Task force

b)

Advisory teams

c)

Skunkworks

d)

Departmental teams

10.

This team usually are multiskilled and located away from organization and relatively free of its hierarchy.

a)

Task force

b)

Advisory team

c)

Skunkworks

d)

Departmental teams

11.

This type of team usually has minimal task interdependence.

a)

Task force

b)

Advisory team

c)

Skunkworks

d)

Departmental team

12.

Which of the answers below accurately defines a virtual team?

a)

the purpose is to share information

b)

have a very high autonomy

c)

typically multi-skilled with diverse competencies.

d)

A formal teams whose members operate across space and time.

13.

Below are the advantages of working in team EXCEPT__________

a)

Make better decisions

b)

Increase employee aggression

c)

Fulfills drive to bond

d)

Increase employee motivation

14.

During this stage, the team develops its first sense of cohesion

a)

Forming

b)

Storming

c)

Norming

d)

Performing

15.

At this stage the team has little agreement and unclear purpose

a)

Forming

b)

Storming

c)

Norming

d)

Permorming

16.

What happened during adjourning stage of team development?

a)

The team usually has conflict.

b)

The team usually has agreement and consensus.

c)

The team has good feeling about achievement.

d)

The team has clear vision and purpose.

17.

During this stage team members deal with conflict and power struggles.

a)

Forming

b)

Storming

c)

Norming

d)

Performing

18.

The degree of attraction people feel toward the team and their motivation to remain members. This statement refers to____________.

a)

team adjournment

b)

team forming

c)

team confusion

d)

team cohesion

19.

During this stage, the team experience clear roles and responsibility

a)

Forming

b)

Storming

c)

Norming

d)

Performing

20.

"Influencing, motivating, and enabling others to contribute toward the effectiveness and success of the organizations." This refers to_____________.

a)

leadership

b)

team development

c)

team process

d)

team cohesion