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Management Quiz

Total questions: 81

Worksheet time: 20hrs 15mins

Name
Class
Date
1.

Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ________.

a)

an assembly line worker

b)

a laborer

c)

a manager

d)

a salesperson

2.

In the past, nonmanagerial employees were viewed as employees who ________.

a)

reported to top executives

b)

reported to middle managers

c)

supervised others

d)

had no others reporting to them

3.

Which of the following types of managers is responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization?

a)

first-line managers

b)

top managers

c)

production managers

d)

research managers

4.

All levels of management between the supervisory level and the top level of the organization are termed ________.

a)

middle managers

b)

first-line managers

c)

supervisors

d)

foremen

5.

Which of the following levels of management is associated with positions such as executive vice president, chief operating officer, chief executive officer, and chairman of the board?

a)

team leaders

b)

middle managers

c)

first-line managers

d)

top managers

6.

Agency head or plant manager is most likely associated with which of the following?

a)

team leaders

b)

middle managers

c)

first-line managers

d)

top managers

7.

The lowest level of management is ________.

a)

a nonmanagerial employee

b)

a department of research manager

c)

a vice president

d)

a first-line manager

8.

Supervisor is another name for which of the following?

a)

team leader

b)

middle manager

c)

first-line manager

d)

top manager

9.

Managers with titles such as regional manager, project leader, or plant manager are ________.

a)

first-line managers

b)

top managers

c)

production managers

d)

middle managers

10.

Division manager is associated with which of the following levels of management?

a)

team leaders

b)

middle managers

c)

first-line managers

d)

top managers

11.

________ is the process of getting activities completed efficiently and effectively with and through other people.

a)

Leading

b)

Management

c)

Supervision

d)

Controlling

12.

The distinction between a managerial position and a nonmanagerial position is ________.

a)

planning the work of others

b)

coordinating the work of others

c)

controlling the work of others

d)

organizing the work of others

13.

Wasting resources is considered to be an example of ________.

a)

efficiency

b)

effectiveness

c)

inefficiency

d)

ineffectiveness

14.

An automobile manufacturer that increased the total number of cars produced at the same cost, but with many defects, would be ________.

a)

efficient and effective

b)

increasing efficiency

c)

increasing effectiveness

d)

concerned with inputs

15.

Effectiveness is synonymous with ________.

a)

cost minimization

b)

resource control

c)

goal attainment

d)

efficiency

16.

Efficiency refers to ________.

a)

the relationship between inputs and outputs

b)

the additive relationship between costs and benefits

c)

the exponential nature of costs and outputs

d)

increasing outputs regardless of cost

17.

In successful organizations, ________.

a)

low efficiency and high effectiveness go hand in hand

b)

high efficiency and low effectiveness go hand in hand

c)

high efficiency and high effectiveness go hand in hand

d)

high efficiency and high equity go hand in hand

18.

Whereas ________ is concerned with the means of getting things done, ________ is concerned with the ends, or attainment of organizational goals.

a)

effectiveness; efficiency

b)

efficiency; effectiveness

c)

effectiveness; goal attainment

d)

goal attainment; efficiency

19.

________ was a French industrialist who first identified the basic management functions.

a)

Weber

b)

Taylor

c)

Herzberg

d)

Fayol

20.

Today, the basic management functions are considered to be ________.

a)

planning, coordinating, staffing, and directing

b)

planning, organizing, leading, and directing

c)

commanding, organizing, leading, and staffing

d)

planning, organizing, leading, and controlling

21.

Which of the following management functions from the mid-1950s is no longer included in the basic functions of management?

a)

planning

b)

staffing

c)

leading

d)

controlling

22.

Writing an organizational strategic plan is an example of the ________ management function.

a)

leading

b)

coordinating

c)

planning

d)

organizing

23.

Organizing includes ________.

a)

defining organizational goals

b)

hiring organizational members

c)

motivating organizational members

d)

determining who does what tasks

24.

A manager resolving conflict among organizational members is performing what function?

a)

controlling

b)

commanding

c)

directing

d)

leading

25.

The process of monitoring, comparing, and correcting is called ________.

a)

controlling

b)

coordinating

c)

leading

d)

organizing

26.

________ developed a categorization scheme for defining what managers do, consisting of 10 different but highly interrelated roles.

a)

Henri Fayol

b)

Henry Ford

c)

Henry Mintzberg

d)

Henry Morris

27.

According to Mintzberg's management roles, the ________ roles are those that involve people and other duties that are ceremonial and symbolic in nature.

a)

informational

b)

interpersonal

c)

technical

d)

decisional

28.

The roles of disseminator, figurehead, negotiator, liaison, and spokesperson are more important at the ________ levels of the organization.

a)

lower

b)

middle

c)

higher

d)

supervisory

29.

Which of the following is not an example of a decisional role according to Mintzberg?

a)

spokesperson

b)

entrepreneur

c)

disturbance handler

d)

resource allocator

30.

A human resource manager attending a local Society for Human Resource Management meeting would be functioning in which role?

a)

informational

b)

leader

c)

liaison

d)

disseminator

31.

A finance manager who reads the Wall Street Journal on a regular basis would be performing which role?

a)

figurehead

b)

monitor

c)

disseminator

d)

interpersonal

32.

The ________ role is more important for lower-level managers than it is for either middle- or top-level managers.

a)

leader

b)

entrepreneur

c)

spokesperson

d)

disseminator

33.

The emphasis that managers give to various roles seems to be based on their ________.

a)

organizational level

b)

tenure with the organization

c)

experience in their field

d)

personality

34.

Which of the following is not an example of an interpersonal role according to Mintzberg?

a)

figurehead

b)

leader

c)

liaison

d)

spokesperson

35.

According to Mintzberg's management roles, the ________ roles involve receiving, collecting, and disseminating information.

a)

interpersonal

b)

informational

c)

technical

d)

decisional

36.

All of the following are examples of informational roles according to Mintzberg except ________.

a)

liaison

b)

monitor

c)

disseminator

d)

spokesperson

37.

Which of the following is not an example of a decisional role according to Mintzberg?

a)

spokesperson

b)

entrepreneur

c)

disturbance handler

d)

resource allocator

38.

All of the following are managerial roles that are more important at the higher levels of the organization except ________.

a)

leader

b)

disseminator

c)

figurehead

d)

negotiator

39.

Which of the following represents the most useful way of describing the manager's job?

a)

roles

b)

functions

c)

skills

d)

organizational level

40.

Many of Mintzberg's roles align with the basic functions of management. For example, the ________ role is a part of planning.

a)

figurehead

b)

leader

c)

liaison

d)

resource allocation

41.

All three of Mintzberg's interpersonal roles are part of the ________ function.

a)

organizing

b)

planning

c)

leading

d)

controlling

42.

The three essential managerial skills include ________.

a)

technical, human, and empirical

b)

human, empirical, and conceptual

c)

technical, interpersonal, and controlling

d)

technical, human, and conceptual

43.

Understanding building codes would be considered a ________ skill for a building contractor.

a)

human

b)

technical

c)

conceptual

d)

empirical

44.

Which of the following is true concerning technical and managerial skills?

a)

Human skills and technical skills remain equally important as managers move to higher levels.

b)

Technical-skill needs remain necessary and human skills decrease as managers move to higher levels.

c)

Human skills remain necessary and technical-skill needs decrease as managers move to higher levels.

d)

Both human-skill and technical-skill needs decrease as managers move to higher levels.

45.

Managers with good ________ are able to communicate, motivate and lead to get the best out of their people.

a)

human skills

b)

conceptual skills

c)

technical skills

d)

visual skills

46.

Technical skills include ________.

a)

leadership and efficiency in a certain specialized field

b)

knowledge of and proficiency in a certain specialized field

c)

familiarity with and interest in a general field of endeavor

d)

skill and interest in a general field of endeavor

47.

The ability to work well with other people, both individually and in a group, describes which of the following skills ________.

a)

technical skills

b)

assessment skills

c)

planning skills

d)

human skills

48.

Which of the following types of skills are described with terms such as abstract situations and visualization?

a)

interpersonal

b)

human

c)

technical

d)

conceptual

49.

Which one of the following phrases is best associated with managerial conceptual skills?

a)

decision making

b)

communicating with customers

c)

using information to solve business problems

d)

product knowledge

50.

Which of the following skills are more important at lower levels of management, as these managers are dealing directly with employees doing the organization's work?

a)

human

b)

technical

c)

conceptual

d)

empirical

51.

Budgeting is associated with the management functions of planning and ________.

a)

directing

b)

organizing

c)

leading

d)

controlling

52.

Mentoring is primarily associated with the management function of ________.

a)

planning

b)

organizing

c)

leading

d)

controlling

53.

An organization is ________.

a)

the physical location where people work

b)

a collection of individuals working for the same company

c)

a deliberate arrangement of people to accomplish some specific purpose

d)

a group of individuals focused on profit making for their shareholders

54.

One of the common characteristics of all organizations is ________, which is typically expressed in terms of the organization's goals.

a)

its people

b)

its goals

c)

its systematic structure

d)

its purpose

55.

One of the common characteristics of all organizations is ________, which clarifies members' work relationships.

a)

its people

b)

its goals

c)

its deliberate structure

d)

its purpose

56.

A deliberate arrangement of people to accomplish some specific purpose is ________.

a)

a structure

b)

a process

c)

an organization

d)

an assembly operation

57.

A difference between traditional organizations and new organizations is that the new organizations tend to be more ________.

a)

stable

b)

command oriented

c)

rule oriented

d)

dynamic

58.

Which of the following best describes the concept that management is needed in all types and sizes of organizations, no matter the country in which they're located?

a)

the partiality of management

b)

the segmentation of management

c)

the universality of management

d)

the cultures of management

59.

Universality of management means that ________.

a)

all managers in all organizations perform the four management functions

b)

all managers in all organizations can perform their job the same way

c)

all organizations can hire any manager to perform the management jobs

d)

any manager can work in any organization and perform any management job

60.

Organizations that are well managed ________.

a)

choose the best suppliers for their products

b)

compete on an international basis because they have the best products

c)

always have the lowest-cost products

d)

develop a loyal customer base, grow, and prosper

61.

A manager's success is typically ________.

a)

dependent on how hard the manager works

b)

how closely the manager supervises the employees

c)

based on how skilled the manager is at the technical elements of the job

d)

dependent on others' work performance

62.

A primary responsibility of managers is creating a work environment that ________.

a)

is safe and well lit

b)

is clean and organized

c)

allows employees to do their work to the best of their ability

d)

provides excellent customer service

63.

Each of the following represents a challenge of management except ________.

a)

must operate with limited resources

b)

are highly valued by organizations

c)

must motivate workers in uncertain situations

d)

success depends on others' performance

64.

Now that both companies are merged and are a systematic arrangement of people set to accomplish a specific purpose, they could be described as a(n) ________.

a)

business unit

b)

multinational company

c)

organization

d)

holding company

65.

One of the first things the engineers need to learn is that ________ are the people who direct the activities of others in an organization.

a)

directors

b)

managers

c)

subordinates

d)

line workers

66.

Another fact that engineers need to learn is that supervisors may frequently be referred to as ________.

a)

middle managers

b)

top managers

c)

project leaders

d)

first-line managers

67.

Many of the engineers in the group are unclear about what managers actually do. Your training materials explain that a manager's job focuses on ________.

a)

the performance of clerical duties

b)

personal achievement

c)

helping others accomplish their work goals

d)

supervising groups rather than individual employees

68.

Which of the following is not an example of a decisional role according to Mintzberg?

a)

spokesperson

b)

entrepreneur

c)

disturbance handler

d)

resource allocator

69.

Which of the following is not an example of an interpersonal role according to Mintzberg?

a)

figurehead

b)

leader

c)

liaison

d)

spokesperson

70.

According to Mintzberg's management roles, the ________ roles involve receiving, collecting, and disseminating information.

a)

interpersonal

b)

informational

c)

technical

d)

decisional

71.

All of the following are examples of informational roles according to Mintzberg except ________.

a)

liaison

b)

monitor

c)

disseminator

d)

spokesperson

72.

Which of the following is not an example of a decisional role according to Mintzberg?

a)

spokesperson

b)

entrepreneur

c)

disturbance handler

d)

resource allocator

73.

All of the following are managerial roles that are more important at the higher levels of the organization except ________.

a)

leader

b)

disseminator

c)

figurehead

d)

negotiator

74.

The roles of disseminator, figurehead, negotiator, liaison, and spokesperson are more important at the ________ levels of the organization.

a)

lower

b)

middle

c)

higher

d)

supervisory

75.

The organizing process is more important ________.

a)

for top-level managers than it is for first-level managers only

b)

for top-level managers than it is for either middle- or first-level managers

c)

than leading at all levels of management

d)

than any of the other management processes

76.

Which of the following best describes the concept that management is needed in all types and sizes of organizations, no matter the country in which they're located?

a)

the partiality of management

b)

the segmentation of management

c)

the universality of management

d)

the cultures of management

77.

Universality of management means that ________.

a)

all managers in all organizations perform the four management functions

b)

all managers in all organizations can perform their job the same way

c)

all organizations can hire any manager to perform the management jobs

d)

any manager can work in any organization and perform any management job

78.

Almost all managerial tasks involve ________.

a)

decision making

b)

organization skills

c)

interpersonal skills

d)

handling information

79.

Understanding building codes would be considered a(n) ________ skill for a building contractor.

a)

interpersonal

b)

technical

c)

conceptual

d)

political

80.

Technical skills include ________.

a)

leadership and efficiency in a certain specialized field

b)

knowledge of and proficiency in a certain specialized field

c)

familiarity with and interest in a general field of endeavor

d)

skill and interest in a general field of endeavor

81.

Which of the following types of skills is described with the terms analyze and diagnose?

a)

interpersonal

b)

political

c)

technical

d)

conceptual