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Organisational Development

Total questions: 89

Worksheet time: 1hrs 12mins

Name
Class
Date
1.

Which value of OD emphasizes the importance of teamwork and collective problem-solving?

a)

Humanism

b)

Empowerment

c)

Collaboration

d)

Integrity

2.

What does the value of continuous learning imply for organizations?

a)

Employees should only focus on their current roles.

b)

Organizations should avoid change to maintain stability.

c)

Opportunities for professional development and training should be created.

d)

Employees should not be encouraged to share knowledge.

3.

According to OD assumptions, what is the belief about people?

a)

They are generally unmotivated.

b)

They are inherently good and want to contribute positively.

c)

They require constant supervision.

d)

They are only motivated by financial incentives.

4.

Which value of OD emphasizes the importance of teamwork and collective problem-solving?

a)

Humanism

b)

Empowerment

c)

Collaboration

d)

Integrity

5.

What does the value of continuous learning imply for organizations?

a)

Employees should only focus on their current roles.

b)

Organizations should avoid change to maintain stability.

c)

Opportunities for professional development and training should be created.

d)

Employees should not be encouraged to share knowledge.

6.

According to OD assumptions, what is the belief about people?

a)

They are generally unmotivated.

b)

They are inherently good and want to contribute positively.

c)

They require constant supervision.

d)

They are only motivated by financial incentives.

7.

What does the assumption "Change is Constant" suggest for organizations?

a)

Organizations should resist change to maintain efficiency.

b)

Organizations should be agile and prepared to adapt.

c)

Change should only be implemented when necessary.

d)

Employees should not be involved in the change process.

8.

Why is diversity and inclusion considered valuable in OD?

a)

It makes compliance easier.

b)

It simplifies decision-making.

c)

It reduces costs.

d)

It enhances creativity and innovation.

9.

Which of the following is true?

a)

Empowerment in OD means giving employees the authority to make decisions.

b)

Systems thinking in OD means that changes in one area of the organization do not affect other areas.

c)

Learning is seen as a process in OD, and mistakes are viewed as failures rather than learning opportunities.

d)

None of these

10.

What is the role of social scientists in the process described?

a)

a) They conduct research about organizational problems

b)

b) They implement solutions directly

c)

c) They train employees

d)

d) They manage the organization

11.

What is the cycle of action research?

a)

Plan, Act, Observe, Reflect

b)

Collect data, Analyze, Implement, Evaluate

c)

Research, Plan, Implement, Collect feedback

d)

Identify problem, Collect data, Implement solution, Check results

12.

How does the process benefit both organizations and social scientists?

a)

Organizations solve problems, scientists gain research data

b)

Scientists get paid, organizations get free labor

c)

Organizations learn research methods, scientists gain management experience

d)

It doesn't benefit both parties

13.

In the Blake and Mouton Managerial Grid, what are the two major factors considered?

a)

Profit and Loss

b)

Employee Satisfaction and Customer Satisfaction

c)

Concern for Production and Concern for People

d)

Innovation and Efficiency

14.

What is the main goal of participative management systems?

a)

To increase productivity at the expense of employee satisfaction

b)

To prioritize employee satisfaction over productivity

c)

To minimize communication between management and employe

d)

To balance productivity with employee well-being and satisfactiones

15.

What does the document suggest about the relationship between communication and management style in participative systems?

a)

Communication flows only from top to bottom

b)

Communication is limited to within departments

c)

Communication flows vertically and horizontally across departments

d)

Communication is discouraged to maintain hierarchy

16.

Blake and Mouton Managerial Grid, what does a (1,9) rating represent?

a)

Low concern for both production and people

b)

High concern for production, low concern for people

c)

Low concern for production, high concern for people

d)

High concern for both production and people

17.

What is a potential drawback of focusing solely on production?

a)

Neglect of employee well-being

b)

Increased employee satisfaction

c)

Higher overall productivity

d)

Improved communication within the organization

18.

Role of managers in a participative management system?

a)

They make all decisions independently

b)

They involve employees in goal-setting and decision-making processes

c)

They focus solely on production targets

d)

They avoid all interaction with employees

19.

Which of the statement is not correct?

a)

In a participative management system, communication flows both vertically and horizontally across different departments.

b)

The Blake and Mouton Managerial Grid considers only one factor: concern for production.

c)

The ideal position on the Blake and Mouton Managerial Grid is a balance between concern for production and concern for people.

d)

None of these

20.

What does "overlapping group membership" refer to?

a)

Duplication of job responsibilities

b)

Managers having multiple roles

c)

Employees working in multiple departments

d)

Conflict between different groups

21.

What is a key characteristic of the benevolent authoritative management system?

a)

High employee participation in decision-making

b)

Complete employee autonomy

c)

No concern for employee welfare

d)

Some concern for employees, but decisions made by management

22.

Which of the statement is true?

a)
  • The document suggests that focusing solely on production without considering employee well-being can be problematic.

b)
  • According to the document, giving employees some degree of freedom can potentially improve productivity.

c)
  • The consultative management style allows for employee input, but final decisions are still made by management.

d)

All the above

23.

How does the consultative management style differ from the participative style?

a)

It involves no employee input

b)

It focuses only on production

c)

It is identical to the participative style

d)

It allows some employee input, but management makes final decisions

24.

(a)   There was not a “big bang” or “blessed event.” Thus, considering three forerunners or precursors will help us to understand the beginnings, that is, where OD came from. These three precursors are sensitivity training, sociotechnical systems, and survey feedback.

25.

Who said? (a)   O.D is the tendency to the improvement in the interpersonal relationships to boot the organization

26.

(a)   O.D Is the respond to the change, a strategic that use the education to change the beliefs attitude values and organization structure looking for better ways to adapt the new technologies and new challenges of the inevitable change.

27.

(a)   It is a planes effort that cover from above the entire administrative organization to increase your efficiency and the heath trough planned intervention in the processes organizational and that use the knowledges of the behavioral sciences.

28.

What is a Sytem?

a)

Set of interrelated elements that act in an orderly manner. Example: en our body the heart has the function of "pumping" the blood in our body, the lungs distribute the oxygen we inhale from the outside, etc. What would happen if any of the components of the organism will not perform its function properly.

b)

Organizational development is a critical and science-based process that helps organizations build their capacity to change and achieve greater effectiveness by developing, improving, and reinforcing strategies, structures, and processes.

c)

Responsible, along with senior management, for carrying out the DO program. Coordinate and promote the process. Also known as a change agent or facilitator. Can be

internal or external to the organization

d)

A person or organization using the services of a lawyer or other professional person or company

29.

Responsible, along with senior management, for carrying out the DO program. Coordinate and promote the process. Also known as a change agent or facilitator. Can be

internal or external to the organization. This definition belong to?

a)

Company

b)

Cliente

c)

Consult

d)

Development.

30.

(a)   is a critical and science-based process that helps organizations build their capacity to change and achieve greater effectiveness by developing, improving, and reinforcing strategies, structures, and processes.

31.

"a person from inside or outside an organization who helps the organization transform by focusing on improving organizational effectiveness, improvement, and development.

a)

Agent

b)

Employee

c)

Change Agent

d)

Change employee

32.

Refers to consistencies in the form and content of lower order system that exist, or could exist at the level of the subculture or culture as a whole, along with any belief system or ideology.

a)

Macrosystem

b)

Exosystemic

c)

Microsystem

33.

System is one that regularly exchanges useful feedback with all of its important external stakeholders, for example, its customers, collaborators, leaders in the community and researchers in the industry.

a)

Dinamic

b)

Open

c)

Close

d)

subsystem

34.

Year where appear work Team, research and feedback system, T group?

a)

1982

b)

1920

c)

1960

d)

1980

35.

In this year the Organization development was focus in change to the social system.

a)

1930

b)

1952

c)

2000

d)

1940

36.

Describe the three stages of theKurt Lewin's Model of Change

4 lines
37.

Mention the subsystem that are use in three -dimensional diagnostic model of patrick williams.

4 lines
38.

Mention the name of the six component that are used to diagnostic in the Marvin Weisbord model.

4 lines
39.

This model divide in five subsystems, the central subsystem is culture, bearing in mind that this set of beliefs and values ​​are commonly accepted by all members of the organization and is closely related to its design. ; it can be modified by the action of the environment and influence the changes and results of the other subsystems.

a)

Kurt Lewins

b)

Three- Dimentional.

c)

Six boxes model

d)

Sensing Type Diagnostic

40.

Organization development merupakan program yang di dalamnya mengutamakan jalan keluar untuk memperbaiki,dan meningkatkan kinerja. Hal tersebut merupakan karakteristik Organization Development yaitu....

a)

Focus whole organization

b)

System orientation

c)

Problem solving

d)

Use of change agent

e)

Learning by exprience

41.

According to Harold Rush, organizational development is a

a)

planned, managed and systematic process to change the culture of an organization

b)

characteristic of how employees need to be treated.

c)

key answer of how to implement a good role as a leader

d)

important role of how to communicate with your employees.

42.

What is the first step in the OD process?

a)

Entering and contracting

b)

Diagnosing

c)

Pengembangan

d)

Organisasi

43.

What is the purpose of diagnosing in OD?

a)

To collect information

b)

To analyze data

c)

To understand the current functioning of the organization

d)

All of the above

44.

What is the role of the model in diagnostic needs?

a)

To understand the organizational system

b)

To simplify the reality

c)

To analyze the relationship within the organization

d)

All of the above

45.
________________ is defined as the process of continuously strengthening resources and enhancing employee performances.
a)
Change
b)
Organization
c)
Organisational Dynamics
d)
Strategy
46.
There are __________ fundamental business activities that contribute to an organization’s dynamics.
a)
1
b)
2
c)
3
d)
4
47.
There are four fundamental business activities that contribute to an organization’s dynamics. What is the Second fundamental.
a)
Leadership
b)
Goal execution
c)
Planning Resource
d)
control
48.
There are four fundamental business activities that contribute to an organization’s dynamics. What is the Fourth fundamental.
a)
Goal execution
b)
Leadership
c)
Resource control
d)
Planning
49.
Trade unions, management, current employees, share holders, etc. control the _______ environment.
a)
General
b)
Task
c)
Internal
d)
None
50.
Customer, Labour, Competition and supplier comes under __________ environment.
a)
General
b)
Task
c)
Internal
d)
None
51.
Sources of uncertainties in organizational environment are,
a)
Environment complexity
b)
Environment Richness
c)
Environment Dynamism
d)
All of the above
52.
__________can increase greatly when specific and general forces in the environment become interconnected.
a)
Environment complexity
b)
Environment Richness
c)
Environment Dynamism
d)
All of the above
53.
__________is a function of the amount of resources available to support an organization's domain.
a)
Environment complexity
b)
Environment Richness
c)
Environment Dynamism
d)
All of the above
54.
____________ is the collection of values, expectations, and practices that guide and inform the actions of all team members.
a)
Team
b)
Dynamics
c)
Leading
d)
Organizational culture
55.
___________ is about taking risks and challenging the status quo.
a)
leadership
b)
Team growing
c)
Group involvement
d)
Individual interest
56.
__________ leadership style is the essence is to involve team members in the decision making process.
a)
Autocratic leadership
b)
Participative leadership
c)
Tranasactional leadership
d)
Delegative leadership
57.
There are _____ stages in group development
a)

2

b)

3

c)

4

d)

5

58.
______________ leadership style is between a leader and his or her followers - rewards, punishments and other exchanges - to get the job done.
a)
Autocratic leadership
b)
Participative leadership
c)
Tranasactional leadership
d)
Delegative leadership
59.
__________ is an organization's tendency to resist change and want to maintain the status quo.
a)
Organisation change
b)
Organizational resistance
c)
Reframe of organisation
d)
organisation dynamic
60.
________________ leadership styles, the leader inspires his or her followers with a vision
a)
Autocratic leadership
b)
Participative leadership
c)
Tranasformational leadership
d)
Delegative leadership
61.
classification and causes of resistance to change are:
a)
Individual resistance to change
b)
organisation resistance to change
c)
both
d)
none
62.
Causes of change :
a)
Internal force
b)
External force
c)
Only A
d)
Only B
e)
Both
63.

Overcoming resistance to change are

a)
Education
b)
Communication
c)
Participation
d)
All of the above
64.
Nature of change:
a)
Unplanned
b)
Planned
c)
Both
d)
None
65.
_________ is a critical and science-based process that helps organizations build their capacity to change and achieve greater effectiveness by developing, improving, and reinforcing strategies, structures, and processes.
a)
Organisation change
b)
Organisation Development
c)
Organisation culture
d)
Organisation sub system
66.
Organisation Development Values:
a)
Respect People
b)
Confrontation
c)
Expression
d)
Seeking Cooperation
e)
All the above
67.
Development is a ___________
a)
Static process
b)
continuous process
c)
Batch Process
d)
Support Process
68.
is an effort that focuses on improving an organization's capability through the alignment of strategy, structure, people, rewards, metrics, and management processes.
a)
Organization development
b)
Organisation culture
c)
Organisation sub system
d)
Organisation change
69.
Historical perspective of organizational development
a)
Past
b)
Present
c)
Future
d)
all the above
70.
Action research, Group dynamics, Force field theory and analysis, The 3-stage change process- comes in which period
a)
Past
b)
Present
c)
Future
d)
None
71.
Change management, Organization development,Digital change- comes in which period
a)
Past
b)
Present
c)
Future
d)
None
72.
_________ refers to the interaction types among groups and the factors which influence them
a)
Group
b)
Intergroup dynamics
c)
Planning
d)
Strategy
73.
There are ________ types of group
a)

2

b)

3

c)

4

d)

5

74.
Organisational sub system- Odd one out
a)
Task
b)
Goal
c)
Negotiation
d)
Technological
75.
COMPONENTS OF OD: ODD ONE OUT
a)
Diagnostic
b)
Action
c)
Process
d)
Group
76.
Identifying particular illness using the combination of sign or symptoms is_________
a)
Diagnostic
b)
Action
c)
Process
d)
Group
77.
State the Action process:
a)
Planning
b)
Execution
c)
Evaluation
d)
All of the following
78.
The intervention should take place at all three levels, namely, individual, group and_________
a)
organisation
b)
Internal factor
c)
External factor
d)
Both b and c
79.
When an organization sees an unrealized opportunity it uses this action to seize the opportunity.
a)
Corrective action
b)
Enabling Action
c)
Alignment action
d)
New version
80.
Individual, Interpersonal and Group Process Approaches
a)
Coaching
b)
Training and Development
c)
Process Consultation
d)
Third-Party Interventions
e)
All of the above
81.
Known by others, Known by self _________
a)
Open
b)
Blind spot
c)
Hidden
d)
Unknown
82.
Known by others, Unknown by self_________
a)
Open
b)
Blind spot
c)
Hidden
d)
Unknown
83.
Organization is divided into units, who reports to whom, methods of control, the arrangement of equipment and people, work flow arrangements and changes in communications and authority.
a)
Personal intervention
b)
Inter group
c)
Comprehensive Intervention
d)
Structural OD Intervention
84.
_________ are those in which the total organization is involved and depth of the cultural change Is addressed.
a)
Personal intervention
b)
Inter group
c)
Comprehensive Intervention
d)
Structural OD Intervention
85.

Organisational development process is based on __________.

a)

handling conflicts

b)

human resource

c)

organization improvement

d)

none of the above

86.

The competencies of an organizational development practitioner is (a)  

87.

The _________ strategy focuses to reduce scope and size of a business through shrinking selective strategy.

a)

turnaround

b)

renewal

c)

retrenchment

d)

replacement

88.

______ is the movement of an organization from one state of affairs to another.

a)

Organisational change

b)

Organisational renewal

c)

Organisational development

d)

Organisational growth

89.

Change agents gain support for the initiative and engage people to participate.

2 lines