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Management and Competitive Advantage Quiz

Total questions: 65

Worksheet time: 1hrs 5mins

Name
Class
Date
1.

What is the primary focus of knowledge management?

a)

Enhancing customer service

b)

Increasing production speed

c)

Reducing costs

d)

Finding and sharing expertise

2.

What does 'coopetition' refer to?

a)

Simultaneous competition and cooperation

b)

Collaboration within a single company

c)

Cost-cutting measures

d)

Competition among companies

3.

Which of the following is NOT a source of competitive advantage?

a)

Employee Turnover

b)

Innovation

c)

Quality

d)

Cost Competitiveness

4.

What is the four function of management? EXCEPT .....

a)

Managing

b)

Controlling

c)

Planning

d)

Organizing

5.

What type of skills are essential for effective management?

a)

Technical, Conceptual, Interpersonal

b)

Analytical, Creative, Financial

c)

Physical, Emotional, Social

d)

Strategic, Tactical, Operational

6.

What is EQ ?

a)

The skills to Empower employees

b)

The skills of understanding yourself, managing yourself, and dealing effectively with others.

c)

Emotional Quarter, the skills to reduce emotional behavior

d)

Entrepreneur Quotient, the skills of manager to become entrepreneur

7.

What is the focus of the service aspect of competitive advantage?

a)

Reducing employee turnover

b)

Maximizing production efficiency

c)

Meeting customer needs promptly

d)

Providing low-cost products

8.

Which level of management is responsible for overseeing frontline managers?

a)

Operational Managers

b)

Executive Managers

c)

Middle-Level Managers

d)

Top-Level Managers

9.

Difference between Leader & Manager

a)
Leaders inspire and motivate; managers organize and execute.
b)
Managers are more creative than leaders.
c)
Leaders control resources; managers build teams.
d)
Leaders focus on tasks; managers focus on vision.
10.

Difference between Manager and Leader

a)
Managers focus on processes and tasks; leaders focus on vision and people.
b)
Managers are visionaries; leaders are detail-oriented.
c)
Managers inspire and motivate; leaders manage and control.
d)
Managers prioritize team building; leaders focus on individual performance.
11.

Difference between Manager and Boss

a)
A manager leads and supports a team, whereas a boss enforces authority and control.
b)
A boss collaborates with the team to achieve goals.
c)
A manager is always more experienced than a boss.
d)
A manager has no authority over the team.
12.

Difference between Boss and Manager

a)
A boss is always a higher rank than a manager in every organization.
b)
A boss is responsible for hiring, while a manager handles employee training.
c)
A boss is more authoritative and directive, while a manager is more collaborative and strategic.
d)
A boss focuses on team building, while a manager prioritizes individual performance.
13.

4 ongoing challenges that characterize the business landscape, except

a)

Globalization

b)

Technological Change

c)

Knowledge Management

d)

Collaboration

e)

Harsh Competition

14.

what is knowledge management

a)
Knowledge management refers to the management of financial assets in a company.
b)
Knowledge management is the process of storing physical documents in a warehouse.
c)
Knowledge management is the practice of hiring new employees for an organization.
d)

Knowledge management is the process of effectively identifying, organizing, storing, sharing information within the company

15.

Frontline Manager often called

a)
Manager
b)
Director
c)

Lower Level Manager

d)

General Manager

16.

what are three managerial roles

a)

Interpersonal

b)

Informational

c)

Decisional

d)

Operational

17.

"MOST" important Management Skill for Top Management

a)

Conceptual Skill

b)

People Skill

c)

Technical Skill

d)

Leadership Skill

18.

"MOST" important Management Skill for Lower Level Managers

a)

Conceptual Skill

b)

People Skill

c)

Technical Skill

d)

Leadership Skill

19.

"MOST" important Management Skill for Middle Level Managers

a)

Conceptual Skill

b)

People Skill

c)

Technical Skill

d)

Leadership Skill

20.

Which one is NOT included in the I-P-O external environment in INPUTS ?

a)

Raw Materials

b)

Human Resources

c)

Financial Resources

d)

Equipment

e)

Customers

21.

Which one is NOT included in the INTERNAL ENVIRONMENT?

a)

Culture

b)

Climate

c)

Values

d)

People

22.

Organization culture is

a)

Based on values & belief, takes years to develop

b)

Based on climate in the organization, take months to develop

c)

Based on perception and can be felt when you enter the room

d)

It's a group attitude

23.

Which one is NOT the E in PESTLE

a)

Economy

b)

Environment

c)

Ethics

d)

Employees

e)

External Factors

24.

South Korean have a demographic problem because

a)

Total number of infants lesser than older people

b)

Total number of infants is more than adults, causing money problem

25.

How many children needed to maintain population in a country to be stagnant

a)

2.1

b)

1.1

c)

2.2

d)

3

26.

Which one is NOT included in the Porter 5-forces

a)

Threat of New Entrants

b)

Bargaining Power of Suppliers

c)

Substitutes and complements

d)

Bargaining Power of Customers

e)

Tight Legal & Government Regulation

27.

E.U. (European Union) requirement for Indonesian wood exports is considered which problem in PESTLE?

a)

Political

b)

Economic

c)

Environmental

d)

Social

28.

Deflation is considered in which factor in PESTLE

a)

Political

b)

Economic

c)

Legal

d)

Environment

e)

Social

29.

ATTRACTIVE Environment in Porter 5-forces meaning these items exist in the market, EXCEPT !

a)

Few Competitors

b)

Few Suppliers

c)

Low Entry Barrier

d)

Many customers

30.

UNATTRACTIVE Environment in Porter 5-forces meaning these items exist in the market, EXCEPT !

a)

Few Competitors

b)

Few Suppliers

c)

Few Customers

d)

Many Substitutes

31.

The process of comparing an organization’s practices and technologies with those of other companies.

a)
Performance evaluation
b)
Quality assurance
c)
Market analysis
d)
Benchmarking
32.

What is buffering in logistics

a)
Buffering in logistics is the practice of maintaining extra inventory to manage fluctuations in demand and supply.
b)
Buffering in logistics means eliminating all inventory to streamline operations.
c)
Buffering in logistics is the method of reducing transportation costs by consolidating shipments.
d)
Buffering in logistics refers to the process of shipping goods directly to customers without any storage.
33.

What is smoothing in logistics

a)
Smoothing in logistics is the process of reducing fluctuations in demand and supply to ensure a consistent flow of goods.
b)
Smoothing in logistics is the process of increasing fluctuations in demand and supply.
c)
Smoothing in logistics refers to the practice of storing excess inventory to meet demand spikes.
d)
Smoothing in logistics is the method of eliminating all supply chain delays completely.
34.

What is Flexible Manufacturing System

a)
A Flexible Manufacturing System is a type of software used for inventory management.
b)

A Flexible Manufacturing System is an automated production system that can quickly adapt to changes in product type and volume.

c)
A Flexible Manufacturing System is a fixed production line that cannot change its output.
d)
A Flexible Manufacturing System is a manual production process that requires extensive human labor.
35.

What is NOT the characteristics of Managerial Decisions

a)

Risk

b)

Uncertainty

c)

Lack of Structure

d)

Conflict

e)

Culture

36.

Items of non-programmed decision in management , EXCEPT

a)

Novel

b)

Unstructured

c)

Uncertainty

d)

No cause & effect relationships

e)

Policy dependent

37.

Items of PROGRAMMED decision in management , EXCEPT

a)

Frequent

b)

Repetitive

c)

Routine

d)

Certainty regarding cause & effect relationships

e)

Need for creative problem solving

38.

In the spectrum, if the problem is far from certainty, that means

a)

Close to predictability and control

b)

Far from predictability and control

c)

No relation between predictability and control

d)

Very predictable & controllable

39.

In the spectrum, if the problem is NEAR to certainty, that means

a)

Close to predictability and control

b)

Far from predictability and control

c)

No relation between predictability and control

d)

Cannot be predictable & controllable

40.

which one is NOT the items in Conflict Management

a)

Competing

b)

Collaborating

c)

Compromising

d)

Accomodating

e)

Consulting

41.

What is Illusion of control

a)
A belief that luck determines all outcomes.
b)
The ability to predict future events accurately.
c)
The illusion of control is a cognitive bias where people believe they can control or influence outcomes that are actually random.
d)
A strategy for making decisions based on past experiences.
42.

What is Groupthink?

a)
A method for making group decisions based on majority rule.
b)

A psychological condition where individuals avoid conflict by not agreeing with the group.

c)
A strategy for enhancing creativity by encouraging diverse opinions.
d)

Occurs when people choose not to disagree or raise objections because they don’t want to break up a positive team spirit.

43.

What is brainstorming

a)
A method for organizing team meetings
b)

A process in which group members generate as many ideas about a problem as they can

c)
A way to evaluate existing ideas
d)
A process for implementing solutions
44.

Which one is NOT included in the hierarchy of goals & plans ?

a)

Strategic

b)

Tactical

c)

Operational

d)

Divisional

45.

What is Core Competencies

a)

Core competencies are the unique strengths (skills, knowledge, resources) that give a company a competitive edge

b)
Core competencies are the marketing strategies used by a company.
c)
Core competencies refer to the physical assets owned by a business.
d)
Core competencies are the financial resources of a company.
46.

What is Core Capabilities

a)
Core capabilities refer to the financial assets of a company.
b)

The abilities of a firm to leverage its core competencies across different products, markets, businesses

c)
Core capabilities are the marketing strategies used by a company.
d)
Core capabilities are the physical locations of a company's offices.
47.

What is NOT the element of SWOT

a)

Strength

b)

Weakness

c)

Opportunities

d)

Target Market

48.

Which one in the SWOT analysis coming from external origin

a)

Strengths

b)

Opportunities

c)

Threats

d)

Weaknesses

49.

Which one in the SWOT analysis coming from INTERNAL origin

a)

Strengths

b)

Opportunities

c)

Threats

d)

Weaknesses

50.

Difference between corporate strategy & business strategy

a)
Corporate strategy is only concerned with financial performance.
b)
Business strategy is about the overall direction of the organization.
c)
Corporate strategy focuses on competition within specific markets.
d)
Corporate strategy is about the overall direction of the organization, while business strategy focuses on competition within specific markets.
51.

Which one is NOT the items in Corporate Strategies

a)

Growth Strategies

b)

Stability Strategies

c)

Retrenchment Strategies

d)

Re-Invention Strategies

e)

New Market Strategies

52.

Which is included in Growth Strategy?

a)

Concentration

b)

Diversification

c)

Divestiture

d)

Profit-Driven Strategy

53.

Low Cost Strategy is

a)
A strategy focused on high-end product differentiation.
b)

that organization uses to build competitive advantage by being efficient and offering a standard no-frills product.

c)
A method to increase prices for premium products.
d)
A plan to reduce production quality for cost savings.
54.

What is Differentiation Strategy?

a)
A differentiation strategy focuses on increasing production efficiency.
b)

A differentiation strategy is a business approach that focuses on making products or services distinct or unique from competitors to gain a competitive advantage.

c)
A differentiation strategy is about reducing costs to attract more customers.
d)
A differentiation strategy aims to standardize products across all markets.
55.

High Market Growth & Strong Relative Position in the BCG Matrix is called

a)

Cash Cow

b)

Dogs

c)

Stars

d)

Question Mark

56.

Low Market Growth & Strong Relative Position in the BCG Matrix is called

a)

Cash Cow

b)

Dogs

c)

Stars

d)

Question Mark

57.

High Market Growth & Weak Relative Position in the BCG Matrix is called

a)

Cash Cow

b)

Dogs

c)

Stars

d)

Question Mark

58.

Low Market Growth & Weak Relative Position in the BCG Matrix is called

a)

Cash Cow

b)

Dogs

c)

Stars

d)

Question Mark

59.

This boutique all-business-class airline is using ____ strategy in Porter Generic Strategy

a)
focus strategy
b)

narrow-target differentiation strategy

c)

differentiation strategy

d)
cost leadership
60.

Difference between ethics and values

a)
Ethics are the same as values.
b)
Values are universal principles applicable to all.
c)
Ethics are personal beliefs that vary by individual.
d)

Ethics are the study of moral & behavior, while Values attached to a person

61.

What is concealment ?

a)
Concealment is the practice of making things visible to everyone.
b)
Concealment is the act of hiding or keeping something secret.
c)
Concealment refers to the process of sharing secrets openly.
d)
Concealment is the act of revealing information.
62.

What is falsification ?

a)

Falsification is the act of presenting false information

b)
Falsification is the act of ignoring evidence against a theory.
c)
Falsification involves collecting data to support a hypothesis.
d)
Falsification is the process of proving a theory to be true.
63.

What is ethical business

a)
Ethical business is solely focused on maximizing profits.
b)
Ethical business involves ignoring customer feedback.
c)
Ethical business is about following the law without considering morality.
d)
Ethical business is the practice of conducting business in a manner that is consistent with moral principles and values.
64.

What is Corporate Social Responsibility

a)
A marketing tactic to improve brand image.
b)
A strategy for maximizing profits at any cost.
c)

Commitment of businesses to contribute to sustainable economic development while improving the quality of life of the workforce, their families, the local community, and society at large.

d)
A government regulation for all businesses.
65.

What is Sustainable Growth

a)
Sustainable growth focuses solely on economic profit without considering environmental impact.
b)
Sustainable growth means reducing the population to decrease resource consumption.
c)
Sustainable growth is about maximizing short-term gains at the expense of future resources.
d)
Sustainable growth is the ability to grow economically while ensuring environmental and social sustainability.

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