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WorksheetsAdv H - Leadership and Management
Total questions: 23
Worksheet time: 12mins
Henri Fayol created how many roles of a manager?
3
4
5
14
Which of Henri Fayol's functions is best described by 'being a leader - making decisions, setting visions and supporting employees'
Planning
Organising
Commanding
Controlling
Fayol also has 14 principles of management. Which of the following is not one of the principles?
Division of Labour
Scalar Chain
Authority
Delegation
E-spirit de Corps is one of the 14 principles. How would you describe this?
Promoting team spirit
A formal line of authority
Encouraging employees to use their initiative
Maintaining a purposeful environment
Henry Mintzberg identified 10 roles of management. They fall under which 3 categories?
Figurehead, Liason, Leader
Interpersonal, Informational, Decisional
Planning, Organisation, Controlling
Motivation, Director, Decision Maker
The Classical School of Management emphasised the importance of formal hierarchy with clearly defined tasks and a common purpose. True or False?
True
False
Frederick Taylor's work focused on 3 elements. What were they?
Efficiency, Standardisation and Discipline
Rules, Authority and Power
Decisions, Leading and Motivation
The Human Relations school of thought focused on the work of Elton Mayo. What did he create?
Halo Effect
Milgram Experiment
Hawthorne Experiment
Theory X and Theory Y
The main conclusion from the Hawthorne experiment was that individuals enjoy working in teams to increase social interactions. True or False?
True
False
One limitation of the Hawthorne experiment was that...
All workers were male so it didn't give an overall picture
It was only applied to factory workers so may be different in a different role
The workers were all the same age so the study was unclear
From Maslow's Hierarchy, what can a business do to meet the 'self esteem' level.
Provide safe working conditions and the minimum wage
Provide a good team atmosphere and team building opportunities
Recognising employees for their achievements
Giving promotional opportunities and targets to work towards
The contingency approach builds on the Classical approach to management and suggests that tall structures are most suitable. True or False?
True
False
The trait theory believes that leadership qualities are things that you are born with.
True
False
The trait theory is often criticised because...
Everyone has the same traits
Real life is not taken into account
Measuring traits collectively is impossible
It does not focus on the perception of others
The style theory highlights what leaders do rather that what traits they have. It is based on being people and task orientated.
True
False
Theory X or Theory Y? Employees dislike work and have no motivation - they do not want extra responsibility.
Theory X
Theory Y
Theory X or Theory Y? A tall management structure is required with a narrow span of control.
Theory X
Theory Y
Which leadership style involves communication with employees and allowing them to participate in decision making?
Autocratic
Democratic
Laissez-Faire
Which leadership style may lead to a poor performance if inexperienced staff are left without direction?
Autocratic
Democratic
Laissez-Faire
Hersey and Blanchard (situational leadership) suggests there are how many styles of leadership?
4
5
6
8
The 'Telling' leadership style suggests that...
Leader provides direction but there is two way communication
Decision making is shared
There is one way communication (autocratic)
Responsibility has been passed onto employees
The 'Delegative' leadership style is most suitable when...
Employees are able but unwilling
Employees have low self confidence
Employees are mature
Employees are enthusiastic but not fully competent yet
Which two factors would suit a more democratic leader?
Large group size
Trust and respect
Skilled staff
Complicated task
