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DIRECTING, CLASS-XII COMMERCE

Total questions: 30

Worksheet time: 15mins

Name
Class
Date
1.

Directing is concerned with:

a)

Guiding, supervising, and motivating employees

b)

Planning and organizing resources

c)

Only monitoring employee performance

d)

Setting company objectives

2.

Which of the following is not an element of directing?

a)

Motivation

b)

Communication

c)

Planning

d)

Leadership

3.

The function of directing is performed:

a)

Only at the top level of management

b)

Only by the employees

c)

At all levels of management

d)

Only by the CEO

4.

Directing connects the functions of planning and:

a)

Staffing

b)

Organizing

c)

Controlling

d)

Budgeting

5.

The process of inducing people to act in order to accomplish objectives is called:

a)

Planning

b)

Organizing

c)

Motivation

d)

Controlling

6.

Maslow's hierarchy of needs does not include which of the following?

a)

Physiological needs

b)

Social needs

c)

Political needs

d)

Self-actualization

7.

Which of these is an example of an intrinsic motivation?

a)

Salary increase

b)

Promotion

c)

Job satisfaction

d)

Bonus

8.

Motivation aims to achieve:

a)

Increased employee turnover

b)

Increased absenteeism

c)

Higher productivity

d)

Decreased satisfaction

9.

The style of leadership where the leader makes all decisions unilaterally is called:

a)

Democratic

b)

Autocratic

c)

Laissez-faire

d)

Transformational

10.

Which leadership style promotes team input in decision-making?

a)

Autocratic

b)

Democratic

c)

Laissez-faire

d)

Transformational

11.

In laissez-faire leadership, the leader:

a)

Exercises complete control

b)

Allows complete freedom to employees

c)

Encourages teamwork but supervises closely

d)

Makes all decisions alone

12.

The ability to influence others to accomplish objectives is called:

a)

Authority

b)

Supervision

c)

Leadership

d)

Communication

13.

A leader who inspires employees with a vision is demonstrating:

a)

Autocratic leadership

b)

Transformational leadership

c)

Transactional leadership

d)

Laissez-faire leadership

14.

Which of the following is an essential component of the communication process?

a)

Sender

b)

Message

c)

Receiver

d)

All of the above

15.

A major barrier to effective communication is:

a)

Clear instructions

b)

Feedback

c)

Language differences

d)

Well-organized content

16.

Upward communication flows from:

a)

Manager to employee

b)

Employee to manager

c)

Between managers

d)

Between different departments

17.

In the communication process, 'decoding' refers to:

a)

Interpreting the message

b)

Sending the message

c)

Receiving the message

d)

Organizing feedback

18.

Which of the following is NOT a type of communication?

a)

Verbal

b)

Non-verbal

c)

Graphical

d)

Written

19.

The primary role of supervision is to:

a)

Monitor employees’ performance

b)

Develop company strategy

c)

Improve product quality

d)

Control resources

20.

A person responsible for overseeing the work of subordinates is called a:

a)

Manager

b)

Supervisor

c)

Director

d)

Leader

21.

Supervision primarily involves:

a)

Planning strategies

b)

Evaluating employee satisfaction

c)

Directing and controlling work performance

d)

Negotiating with suppliers

22.

The immediate contact between workers and management occurs through:

a)

Directors

b)

Supervisors

c)

Managers

d)

Stakeholders

23.

Effective supervision ensures:

a)

Reduced discipline

b)

High absenteeism

c)

Efficient use of resources

d)

Low productivity

24.

Directing is mainly concerned with:

a)

Establishing budgets

b)

Leading, motivating, and supervising

c)

Creating organizational structure

d)

All of the above

25.

An incentive plan is used primarily to:

a)

Decrease employee morale

b)

Motivate employees

c)

Increase job dissatisfaction

d)

Promote conflicts

26.

Feedback in communication helps to:

a)

Distort the message

b)

Clarify the message

c)

Prevent communication

d)

Ignore the receiver

27.

The term 'grapevine' in communication refers to:

a)

Formal communication

b)

Informal communication

c)

Written communication

d)

Verbal communication

28.

One of the following is NOT an advantage of good communication:

a)

Building trust

b)

Increased misunderstandings

c)

Reducing conflicts

d)

Better decision-making

29.

Management concept that involves redesigning jobs to give employees more responsibility, variety, and autonomy in their roles

a)

Job Satisfaction

b)

Job Security

c)

Job Enrichment

d)

EE development program

30.

Which of the following statements best describes the relationship between motivation and leadership in the process of directing?

a)

Motivation and leadership are independent functions in directing and do not influence each other.

b)

Motivation is external to the process of directing, while leadership involves only internal organizational matters.

c)

Leadership focuses solely on decision-making, while motivation is about implementing the decisions.

d)

Motivation is a sub-function of leadership, and leadership is ineffective without motivation.