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WorksheetsEdexcel Managing People & Entrepreneurship Business Review
Total questions: 85
Worksheet time: 43mins
What is the primary focus of employers who view their staff as an asset?
Valuing employees and their welfare
Minimizing costs
Providing the minimum legal rights
Using zero-hours contracts
Which of the following is NOT a characteristic of treating staff as a cost?
Neglecting employee rights
Using financial incentives to raise productivity
Investing in employee training
Paying the national minimum wage
What does multiskilling refer to?
Hiring part-time workers
Enhancing the skills of employees
Outsourcing tasks to other businesses
Implementing zero-hour contracts
Which of the following is a disadvantage of a flexible workforce?
Ability to expand quickly in response to demand
Potential poor quality of outsourced work
Increased loyalty among workers
Reduced costs for the business
What is the main purpose of trade unions?
To reduce employee rights
To represent workers' interests
To enforce zero-hour contracts
To minimize training costs
What is a zero-hour contract?
A contract guaranteeing a minimum number of hours
A contract for part-time workers only
A contract that does not guarantee any hours of work
A contract for permanent employment
Which of the following is a benefit of a flexible workforce?
Increased bureaucracy
Higher employee turnover
Ability to react quickly to market changes
Less need for training
What is collective bargaining?
A way to enforce zero-hour contracts
A method to reduce employee benefits
Negotiating terms individually with employers
Negotiating through employee representatives
What is the difference between dismissal and redundancy?
Dismissal is due to lack of work, redundancy is for misconduct
Redundancy occurs when there is no work, dismissal can be for various reasons
Dismissal is always legal, redundancy is not
Redundancy is voluntary, dismissal is mandatory
What is one of the rights of workers on zero-hour contracts?
Entitlement to paid holidays
Guaranteed full-time hours
Mandatory overtime
No rights at all
What is the primary role of directors in a business?
To manage specific departments
To run the business on behalf of its owners
To supervise daily operations
To coordinate team efforts
Which type of director is involved in the running of a business?
Executive director
Team leader
General staff
Non-executive director
What is the main responsibility of managers in an organisation?
To monitor and regulate work
To carry out production tasks
To control or organise within the business
To resolve team issues
What is a key characteristic of a flat organisational structure?
More closely supervised employees
Shorter chain of command
Higher management costs
More layers in the hierarchy
What does delayering involve?
Increasing the span of control
Adding more management layers
Reducing staff numbers
Removing layers of management
Which term describes the right to command and make decisions?
Responsibility
Authority
Delegation
Empowerment
What is the span of control?
The number of people a person is directly responsible for
The number of managers in an organisation
The hierarchy of job roles
The level of authority in a business
What is a disadvantage of a tall organisational structure?
More responsibility for employees
Higher management costs
Better communication
Quicker decision-making
What does empowerment in a business context mean?
Centralising decision-making
Delegating tasks to subordinates
Giving authority to employees to make decisions
Removing layers of management
What is the role of team leaders in an organisation?
To manage specific departments
To resolve issues between team members
To supervise daily operations
To carry out production tasks
What is the first stage of the recruitment process?
Evaluate applicants and select a shortlist
Identify the type and number of staff needed
Prepare job description and person specification
Provide feedback for unsuccessful candidates
Which method of external recruitment involves sending details to employers without a specific vacancy?
Advertising
Jobcentres
Direct application
Headhunting
What is a disadvantage of on-the-job training?
Output may be lost if workers make mistakes
Training could take place outside work hours
Output is not affected if mistakes are made
Workers’ learning cannot be distracted by work
Which of the following is a benefit of training for managers?
Higher costs due to training
Less flexibility in the workforce
More cooperative and easier to work with employees
Increased employee turnover
What is the purpose of a job description?
To evaluate applicants
To provide feedback for unsuccessful candidates
To show tasks, duties, and responsibilities of a job
To list personal details of the jobseeker
Which of the following is NOT a way of external recruitment?
Private employment agencies
Jobcentres
Headhunting
Company memos or notice board
What is one advantage of off-the-job training?
Output is not affected if mistakes are made
Workers’ learning can be distracted by work
Training is cheaper than on-the-job training
Output is being produced
What is a common tool used in online recruitment?
Applicant tracking systems
Private employment agencies
Word of mouth
Jobcentres
Which of the following is a characteristic of headhunting?
It is the cheapest recruitment method
Candidates apply formally for the job
A list of potential candidates is created
It is suitable for all job types
What is the main goal of training in a business?
To increase costs
To make workers more productive
To reduce job satisfaction
To limit employee skills
What is the main goal of Taylor's theory of scientific management?
To increase job security
To improve worker satisfaction
To enhance teamwork
To be economically effective
According to Taylor, how should workers be paid?
Based on their education level
Based on their job title
Based on their economic man theory
Based on their years of experience
What did Mayo's initial theory focus on?
The importance of teamwork
The effects of working conditions on productivity
The role of financial incentives
The significance of job enrichment
What is the Hawthorne effect?
The relationship between working conditions and job performance
The influence of job security on employee satisfaction
The idea that workers are motivated by recognition as a group
The impact of financial rewards on productivity
What is the highest level in Maslow's hierarchy of needs?
Self-actualization
Esteem needs
Social needs
Safety needs
According to Herzberg, what leads to job dissatisfaction?
Job enrichment
Achievement
Hygiene issues
Recognition
What is job enrichment?
Giving employees more work of a similar nature
Providing employees with greater responsibility
Changing jobs periodically
Offering flexible working hours
What is one benefit of flexible working?
Increased job security
Easier coping with demand changes
Higher salaries for all employees
More rigid work hours
What does consultation in the workplace involve?
Increasing salaries without discussion
Implementing strict policies without feedback
Delegating tasks to subordinates
Listening to employee views before making decisions
What is the difference between job enlargement and job enrichment?
Job enlargement focuses on teamwork, job enrichment focuses on individual tasks
Job enlargement adds variety, job enrichment adds depth
Job enlargement is horizontal, job enrichment is vertical
Job enlargement increases responsibility, job enrichment does not
What is one characteristic of effective leaders?
They focus solely on short-term activities.
They possess a positive self-image and realistic ambitions.
They avoid radical solutions.
They have a negative self-image.
Which leadership style involves a leader making decisions without consultation?
Democratic leadership
Laissez-faire leadership
Paternalistic leadership
Autocratic leadership
In large businesses, what is typically the role of leaders?
Creating strategies
Handling customer service
Implementing strategies
Managing day-to-day operations
What is a key challenge for entrepreneurs transitioning to leaders?
Relinquishing control and learning to delegate
Increased autonomy
Reduced stress levels
Less responsibility
What does consultative leadership involve?
Allowing employees to make their own decisions
Persuading others after a decision is made
Consulting others before making a decision
Making decisions without input from others
What is a common trait of leaders in business?
They focus only on their own ideas.
They avoid communication.
They tend to be creative and innovative.
They are often uninformed about their field.
What is a potential problem with focusing too much on heroic leadership?
What is a potential problem with focusing too much on heroic leadership?
It may devalue the role of other employees.
It enhances communication.
It encourages teamwork.
What is one way leaders can overcome difficulties in their role?
By avoiding delegation
By maintaining strict control
By earning respect from stakeholders
By ignoring employee feedback
What is a characteristic of laissez-faire leadership?
Employees are encouraged to make their own decisions.
Leaders make all decisions.
Leaders focus solely on employee welfare.
Leaders consult others before making decisions.
These are the methods to overcome difficulties in leadership, except
Delegation and trust
Maturity and experience
Specialist education
Keep authority from managers
What characteristic describes successful entrepreneurs' belief in their ability to succeed?
Self-determination
Self-confidence
Initiative
Perseverance
What is a financial motive for setting up a business?
Profit maximisation
Social enterprise
Home working
Independence
Which non-financial motive is associated with the appeal of making your own decisions?
Independence
Profit maximisation
Ethical stance
Profit satisficing
What characteristic helps entrepreneurs to endure setbacks?
Perseverance
Initiative
Self-confidence
Judgement
Which of the following is a key benefit of home working?
Higher costs
Increased travel time
More flexibility
Less independence
What does the term 'business objectives' refer to?
The long-term aims of a business
The goals or targets set by a business
The strategies for marketing a product
The financial resources of a business
Which of the following is NOT a reason why businesses need objectives?
To motivate employees
To guide business decisions
To maintain control
To increase product prices
What does the 'M' in SMART objectives stand for?
Measurable
Manageable
Motivational
Mandatory
Which objective focuses on selling as much as possible in a given time period?
Profit maximisation
Sales maximisation
Cost efficiency
Market share
What is a potential drawback of cutting costs in a business?
Lower operational costs
Increased employee satisfaction
Higher profit margins
Reduced product quality
Which of the following is a method to improve employee welfare?
Providing proper breaks
Limiting communication
Increasing work hours
Reducing salaries
What is the primary focus of social objectives in a business?
Enhancing customer satisfaction
Supporting the local community
Maximising profits
Increasing market share
What happens to sales revenue when a business lowers its prices to increase sales?
It always increases
It may decrease
It doubles
It remains unchanged
Which of the following is an example of a SMART objective?
Increase brand awareness
Become the best in the industry
Expand into new markets
Increase turnover by 8% in the next 12 months
Why might a business's objectives change over time?
To increase product prices
To adapt to market conditions
To maintain employee satisfaction
To reduce operational costs
What is opportunity cost?
The cost of a product in monetary terms
The benefit lost from the next best alternative
The total expenses incurred by a business
The profit made from a business decision
Which of the following is an example of a trade-off for businesses?
Selecting a new office location
Implementing a new software system
Deciding on a new logo design
Choosing between hiring new staff or increasing salaries
What might be a non-monetary opportunity cost for an entrepreneur?
Increasing marketing budget
Investing in new machinery
Reinvesting profits instead of going on a family holiday
Hiring additional employees
What is one way to weigh trade-offs in business decisions?
Ignore the opinions of key staff
Obtain information about advantages and disadvantages
Focus solely on short-term gains
Make decisions based on gut feelings
What is a key aspect of making business choices?
Avoiding any risks
Considering only financial implications
Understanding the opportunity costs involved
Focusing on immediate results
What is one of the first steps in weighing trade-offs?
Ignoring potential risks
Making a quick decision
Consulting with external stakeholders
Obtaining information
Flexible working:
Full-time 9am-5pm
Permanent contract
Temporary contract
Core worker permanent
A flexible workforce suits a business whose sales are :
stable
predictable
reliable
unpredictable
Using another business to make your product is called
Outsourcing
Profit sharing
Trade-offs
Collective bargaining
Internal recruitment
chooses from a wide field of candidates
is more expensive than external
involves promotion
brings in new ideas
Training on day one is called
on-the-job
off-the-job
induction
redundancy
A narrow span of control creates a ... structure
flat
tall
functional
hierarchical
What is this organisational structure called?
Hierarchical
Departmental
Functional
Matrix
Herzberg's hygiene (maintenance) factors include
recognition
achievement
interesting work
pay
Division of labour to create specialisation of simple repetitive tasks was created by
E Mayo
F Taylor
A Maslow
F Herzberg
Paying the worker for each item they make is called
bonus
commission
piecework pay
salary
Performance-related pay is most suitable for
production-line workers
staff making physical products
office, professional staff
office cleaners
Motivation is more important when production is
capital intensive (machinery)
labour intensive
outsourced
automated
Why is profit-sharing good
Managers can pick and choose who gets it
It is guaranteed each year
It is unaffected by costs rising
Everyone benefits fairly
Giving the worker more complex and challenging tasks is called
job enlargement
job rotation
job enrichment
job production
