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WorksheetsQuiz on Supply Chain Management
Total questions: 148
Worksheet time: 2hrs 32mins
How many basic participants are involved in creating a basic supply chain?
4
3
1
2
Which forecasting method is useful for a new product or a newly introduced item in the market?
Qualitative
Causal
Simulation
Time series
RFID is an advanced technology that allows remote identification and positioning at a distance from ......
10 cm to 10 m
100 cm to 10 m
100 cm to 100 m
10 cm to 100 m
Arrange the sequence in the purchasing stage of the supply chain:
1>2>3>4
1>2>4>3
1>3>4>2
1>3>2>4
How long can new items be designed and brought to the store?
3 - 6 weeks
5 - 6 weeks
2 - 6 weeks
4 - 6 weeks
Which enterprise/organization below indirectly participates in the supply chain activities?
Manufacturer
Distributor
Raw material supplier
Logistics service provider
Supply chain management is what form of management for enterprises?
Operations management
Business management
Supply chain management at the tactical level includes long-term and difficult-to-change decisions for enterprises.
False
True
Which of the following activities is NOT part of the supply chain?
Inventory storage
Transportation of goods
Marketing
Production
How long can new items be designed and brought to the store?
3 - 6 weeks
5 - 6 weeks
2 - 6 weeks
4 - 6 weeks
Which enterprise/organization below indirectly participates in the supply chain activities?
How long does it take?
3 - 6 weeks
5 - 6 weeks
2 - 6 weeks
4 - 6 weeks
Which organization indirectly participates in the supply chain activities?
Material supplier
Logistics service provider
Manufacturer
Distributor
Supply chain management at the tactical level includes long-term and difficult-to-change decisions for the business.
True
False
Are the terms value chain and supply chain used interchangeably?
True
False
Which of the following does NOT belong to location-based services?
Using GPS to advertise geographically to send ads to users
Location-based social services
Location-based buying and selling services
Location-based advertising
To forecast trends in the industry that may affect your company in the next 5 years, which system would you use?
MIS (Management Information System)
ESS (Executive Support System)
DSS (Decision Support System)
TPS (Transaction Processing System)
How many stages are there in the timeline of commercial presence?
6
3
1
4
Which system is designed to support collaboration and integrate processes across the organization?
Management information system
Enterprise applications
Decision support system
Customer relationship management system
What is the responsibility of the Chief Privacy Officer (CPO) of the company?
Overseeing the use of public resources
Enforcing security policies
Acting as a liaison
Ensuring the company complies with the law
Which tool is used to evaluate and select tools for the organization?
All three options above
E-business
E-commerce
Internet and network technology
E-business includes activities?
The company's business activities coordinated with suppliers and other business partners.
The company's business activities
Activities for the company's internal management coordination
What is the business activity of the company in coordination with suppliers and other business partners?
Business activities of the company in coordination with suppliers and other business partners.
Business activities of the company
Activities for internal management of the company in coordination with suppliers and other business partners.
Activities for internal management of the company
Which system integrates the logistics processes of suppliers, manufacturers, distributors, and customers?
Supply chain management system
Transaction processing system
Planning system
Decision support system
What are the two aspects of collaborative technology?
Information and relationships
All three answers above are incorrect
Space and time
Information technology and Management
Which tool is used to evaluate and select collaboration tools for the organization?
IBM Notes
Virtual meeting system
Time/space collaboration matrix of social tools
Cloud computing
Which function has the role of identifying customers?
Processing and Production
Sales and Marketing
Finance and Accounting
Distribution and Logistics
What does the widespread presence of e-commerce help?
Contact, exchange, and effective buying and selling
Result of the movement to use e-commerce devices
All are correct
Increase efficiency and reduce transaction costs
"Management information system" serves what type of information system?
Reporting transaction process
Integrated data processing
Middle management
Employees with access rights
If your main supplier is late in delivering goods to you, which type of system will you use to update your production schedule?
TPS (Transaction Processing System)
DSS (Decision Support System)
MIS (Management Information System)
ESS (Executive Support System)
What are the models of e-commerce?
B2B (Business to Business) model
C2C (Consumer to Consumer) model
B2C (Business to Consumer) model
All are correct
A chain (set) of closely related activities to achieve a result
What is a series of closely related activities to achieve a specific business outcome called?
Business process
Business activity
Specific job
Organization
Which of the following is NOT a recent form of advertising?
Multimedia
Direct mail
Display advertising
Video
Which of the following is NOT a technology used in e-commerce?
Private network
Online marketplace
Financial market
Electronic Data Interchange (EDI)
Why is mobile commerce becoming increasingly popular?
Advertising development
Increasing number of phone users
Advancement in electronic technology
Government propaganda and encouragement
Which of the following is one of the types of information systems?
Transaction processing system
Transaction reception system
Transaction tracking system
Transaction management system
According to Chopra & Meindl's research, what factor should supply chain managers consider to understand customers in the market they serve, except for:
Quantity of products needed in each shipment
Service level requirements
Diversity in product demand
Volatility of macro-environmental factors
According to Michael H. Hugos' research, which answer is one of the five basic factors affecting supply chain performance?
No correct answer
Demographics
Production
Natural environment
Participants in the supply chain can include the following entities, except for:
Warehouse business
Retailer
Transport business
Competitor
Individuals or businesses that provide raw or processed materials to manufacturers in the next stage are called:
Manufacturer
Raw material supplier
Service provider
Consumer
Raw materials or processed materials for manufacturers in the next stage are called:
Manufacturer
Raw material supplier
Service provider
Consumer
The following statement is true or false: The supply chain is an uncontrolled flow of raw materials or finished products from suppliers to production, distribution, retail, and finally to customers.
True
False
The following statement is true or false: "The ability to respond quickly of a business in the manufacturing sector can be achieved by building a factory with large excess capacity, with flexible production techniques to produce a variety of products."
True
False
The following statement is true or false: "If you want to produce with quick response, a business can build a factory with very little excess capacity and optimize operations to produce products with limited varieties."
False
True
The following statement is true or false: "The effectiveness of the supply chain is measured by the profit of the chain, not the profit of each member or each individual stage."
False
True
The following statement is true or false: "Supply chain management is the linking factor to effectively and efficiently transfer the flow of finished products, raw materials, services, information, and finance between raw material suppliers and manufacturers."
True
False
The following statement is true or false when making decisions related to production activities in the supply chain, managers need to consider the following basic issues, except: "McDonald's opening many stores in high sales markets is a location solution that emphasizes efficiency."
True
False
When making decisions related to production activities in the supply chain, managers need to consider the following basic issues, except:
Production timing
Quantity of products produced
Type of inventory to be stocked at every stage in the supply chain
Determine the type of product that can meet market demand
What is the answer?
What are the basic factors that supply chain managers need to consider when forecasting demand?
Competitive environment
Supply and demand
Product characteristics
All of the above
Which statement is NOT a characteristic of demand forecasting in supply chain management?
There is no correct answer
Forecast results are always absolutely accurate
Long-term forecasts are usually less accurate than short-term forecasts
Forecast results are not always accurate
Which statement does NOT correctly represent the characteristics of demand forecasting in supply chain management?
Long-term forecasts are more accurate than short-term forecasts
Forecasting for a group is usually more accurate than forecasting for individual entities
The longer the supply chain, the greater the forecast error
There is no correct answer
To determine the supply in demand forecasting, what factors should supply chain managers consider, except for:
The number of manufacturers of a product
There is no correct answer
The features of a product
The time from ordering to delivery
Is the following statement true or false: "Qualitative forecasting methods are based on mathematics and statistics to forecast future market demand, including time series forecasting models and causal models."
False
True
Is the following statement true or false: "The forecasting process uses various methods, which are then combined into a final forecast that usually yields more accurate results than any forecasting process that uses only one method."
True
False
If a company can flexibly change the scale of its workforce and production capacity while the inventory holding costs are too high, the solution to choose is to promote prices to create more demand during peak times.
True
False
The following statement is true or false: "Inventory management is a set of techniques for managing inventory levels in a company's supply chain."
True
False
Inventory that meets product demand during the time between orders is what type of inventory?
Seasonal inventory
Safety stock
No correct answer
Cycle stock
In conditions where retailers and distributors do not want products in stock to be outside the ability to meet customer demand, or there are unintended delays in receiving additional orders, what type of inventory should supply chain managers choose?
Cycle stock
Safety stock
No correct answer
Seasonal inventory
The following statement is true or false: A supply chain operating on a pull system helps manufacturers proactively plan production and be ready to supply the quantity required by customers.
True
False
The following statement is true or false: One of the disadvantages of a supply chain operating on a push system is that inventory can become outdated compared to consumer preferences and market demand.
True
False
The following statement is true or false: In a supply chain operating on a push system, distribution and production decisions are based on actual demand, coordinated with customer demand reflected in each received order.
False
True
The following statement is true or false: A product design is only successful if there is no collaboration from suppliers and the production department in the product design process.
False
True
The following statement is true or false: Production capacity is the ability to produce a quantity of products measured in a unit of time, measured by production capacity.
False
True
The following statement is true or false:
Is the following statement true or false: Production capacity is the ability to create a quantity of products measured in a unit of time, measured by production capacity.
False
True
Is the following statement true or false: Production scheduling is established as soon as there is a work request, starting from the first step to the last step of the work.
True
False
Classified by the quantity of production and the nature of repetition, the production system has the following forms, except:
Continuous production
Batch production
Mass production
Unit production
Classified by the form of production organization, the production system has the following forms, except:
Intermittent production
Batch production
Project production
Continuous production
Classified by the process of product formation, the production system has the following forms, except:
Divergent production process
Intermittent production
Concurrent production process
Convergent production process
Classified by the relationship with customers, the production system has the following forms, except:
Mixed production
Mass production
Production on demand
Production for stock
What does broadband technology help companies in a supply chain do?
Connect and exchange large data easily
Store data better
Connect with partners easily
Secure data better
Which technology is necessary for companies to connect at high speed and relatively low cost?
Dedicated networks
WAN technology
LAN
Broadband
Which technology is built to automatically exchange transaction data such as sending and receiving orders?
Internet
Dedicated networks
EDI (Electronic Data Interchange)
Broadband
A group of data organized and stored in an electronic format is called:
Electronic data
Information system
Electronic format
Database
Where will a 'relational database' store related groups of data?
What is stored in an electronic format called?
Electronic data
Information system
Electronic format
Database
Where will 'relational databases' store related data groups?
In separate tables
In randomly sorted tables
In a common table
In a common data file
Transactions that can be recorded as they occur are called?
Post updates
Periodic updates
Real-time updates
Batch updates
Which of the following is NOT a benefit of Point of Sale Activation (POSA)?
Benefits retailers in tracking profits and revenue
Reduces shrinkage and inventory risk for retailers
Supports retailers with stable information
Attracts customers with promotional programs
To apply card-based sales technology (with a code) and load into a data warehouse linked to an activation code to activate the software, what technology solution does the company need to use?
Business Process Management (BPM)
Point of Sale Activation (POSA)
Radio Frequency Identification (RFID)
Business Intelligence (BI)
When using Radio Frequency Identification (RFID) technology, which type of card should the company use to save costs?
Prepaid credit card
POSA card
Active RFID card
Passive RFID card
When processing data logic to manipulate and display data with necessary technologies, it means the company is performing:
Communicating, storing, and retrieving data
Designing data systems
Designing data reports
Creating a database model
Which modules can an ERP (Enterprise Resource Planning) system include, except for:
Order fulfillment module
Project management module
Human resources and back office module
Which modules can the ERP (Enterprise Resource Planning) system include, except for:
Order processing module
Project management module
Human resources and logistics module
Finance and procurement module
When a company needs to calculate the transportation of materials, goods, location, and delivery time, which system should the company use:
Customer Relationship Management (CRM) system
Advanced scheduling and planning system
Transportation planning system
Enterprise Resource Planning (ERP) system
The combination of the Internet, web browsers, virtual servers, parallel computing, and open-source software is called:
Database
Cloud computing
Internet
Web browser
Which technology should the company apply to support the distribution of cloud computing services in business, management, and operation of both hardware and software infrastructure:
Business Process Management (BPM)
Radio Frequency Identification (RFID)
Cloud computing technology
Building simulation models
When managers are not directly active on the field, they can use simulation models to make decisions, however, what should they pay attention to?
Need to understand the value and time differences
Improve operations based on input data
Need to understand the impacts of unusual practical occurrences
Understand the flow of goods
The following statement is true or false: "The main function of the information system is to collect data, communicate information, store and retrieve data."
True
False
The following statement is true or false: "When the internal data formats are different, devices connected to the Internet cannot communicate with other devices."
False
True
The following statement is true or false: "When using information systems to support the supply chain, one of the benefits for companies is...
The internet cannot communicate with other devices.
False
True
Is the following statement true or false: "When using information systems to support supply chains, one of the benefits for companies using the Internet is the rapid and cost-effective data collection."
False
True
Which of the following technologies is NOT a new trend in supply chain management?
Business Intelligence (BI)
Radio Frequency Identification (RFID)
Building simulation models
Business Process Management (BPM)
Which technology combines modeling, automation, execution, control, measurement, and optimization of business process flows?
Radio Frequency Identification (RFID)
Building simulation models
Business Intelligence (BI)
Business Process Management (BPM)
The advantages of Electronic Data Interchange (EDI) technology are:
Easily applicable to small and medium enterprises
Effective in communicating with other businesses
Low-cost technology
User-friendly system
The technology for transmitting data in flexible formats between computers or between computers and humans is called:
Electronic Data Interchange (EDI)
Internet
eXtensible Markup Language (XML)
Broadband
The advantages of eXtensible Markup Language (XML) technology are:
Expanded data set
Using predefined data sets
Predefined processing sequence
Available standards
The steps in designing Business Process Management (BPM) are:
Design - Execute - Monitor - Model
Design - Execute - Monitor - Model - Improve
Design - Model - Execute - Improve - Monitor
Design - Model - Execute - Monitor
What is the process of design - execution - monitoring - model?
Design - Execution - Monitoring - Model
Design - Execution - Monitoring - Model - Improvement
Design - Model - Execution - Improvement - Monitoring
Design - Model - Execution - Monitoring - Optimization
To turn raw data into meaningful numbers about the activities and internal workings of the business, allowing managers to make more accurate decisions, what technology should the company use?
Build a real model
Build a simulation model
Identification through radio frequency waves (RFID)
Business Intelligence (BI)
If a business uses Business Intelligence (BI), what benefits can they achieve, except for?
Improving decision making
Increasing productivity and being leaner
Improving the contract signing method with partners
Reducing ineffective operational steps
The global data communication network, using IP (Internet Protocol) standards to move data from one point to another is called?
XML (eXtensible Markup Language)
Broadband
Internet
EDI (Electronic Data Exchange)
Before the Internet, what network did companies have to use to connect data with other companies?
EDI (Electronic Data Exchange)
Broadband
Dedicated network
Internet
A data transmission line that allows multiple signals to be transmitted simultaneously and multiple lines providing high access speed is called?
EDI (Electronic Data Interchange)
Broadband
Dedicated network
Internet
In supply chain management, the Bullwhip effect is?
Increase in raw material inventory
Increase in production quantity of the factory
Increase in the number of goods sold to customers
Increase in order variability at each stage
Which of the following factors is NOT a cause of the Bullwhip effect?
Long production time
Strange orders
Which of the following factors is NOT a cause of the Bullwhip effect?
Long production time
Inflationary orders
Long order response time
Higher demand forecasts
One of the roles of linkage in the supply chain is:
Increasing conflicts of objectives
Controlling the Bullwhip effect
Increasing transportation costs
Increasing contracts in the chain
The cross-approach in supply chain management is:
Linking between member enterprises and connecting activities
Linking between the carrier and the distributor
Linking between the distributor and the end customer
Linking between the manufacturer and the supplier
The method of linking to form a global supply chain is:
Forming multinational companies, large corporations
Forming joint-stock companies
Forming non-governmental organizations
Forming international associations
What does a strategic partnership in the supply chain include?
Suppliers, manufacturers, distribution centers, intermediaries, and customers
Suppliers, manufacturers, distribution centers, intermediaries
Suppliers, manufacturers, and customers
Manufacturers, distribution centers, intermediaries, and customers
Which of the following is NOT a measure to build a strategic partnership?
Sharing profits and business secrets
Participating in product development and processes and long-term commitments
Expanding and increasing business activities for supply chain members
Sharing purpose, goals, and business culture, openness, and mutual trust
Which of the following is NOT a factor that forms a strategic partnership?
Contract terms
Communication between members
Responsibilities of the parties
Common standards
In logistics, the '5 rights' does NOT include which of the following?
What are the terms of the strategic partnership?
Contract terms
Communication between members
Responsibilities of the parties
Common standards
In logistics, what does '5 rights' NOT include?
Right location
Right supplier
Right type
Right time
When does the Bullwhip effect occur?
The manufacturer produces many products
The distributor orders many items from the manufacturer
The retailer orders many items from the distributor
Orders fluctuate at each stage
In the factors causing the Bullwhip effect, what does 'inflated orders' mean?
Many orders are placed at high prices
Orders are placed in large quantities
Many large quantity orders are placed at once
There are orders placed but no goods
In supply chain management, what is horizontal collaboration?
Collaboration between production and supply departments
Collaboration between the supply department and accounting
Collaboration between the IT department and production
Collaboration between distributors, manufacturers, and customers
In supply chain management, what is vertical collaboration?
Collaboration between distributors, manufacturers, and customers
Collaboration between members in the supply chain
Collaboration between functional departments of member enterprises and customers
Collaboration of enterprises with competitors
A rice production company has a production capacity of 2 tons/week, but some weeks orders reach 4 tons of rice, while other weeks there are no orders. If this is identified as the Bullwhip effect, what should the company do?
Increase production to 4 tons of rice/week
Stop production and wait for new orders
Find other sources to supplement and reassess demand
Increase inventory to 4 tons of rice/week
When a retailer uses a min-max inventory policy to ensure that the inventory level is always at the maximum, it is considered:
Ordering in large batches
Ordering in small batches
Ordering by design
Ordering on demand
What is the method of ordering to ensure that inventory levels are always at a maximum?
Order in large batches
Order in small batches
Order by design
Order on demand
When a wholesaler receives many large orders from retailers consecutively, and receives incorrect information and adjusts the order quantity with the manufacturer, causing fluctuations throughout the chain, this leads to what?
Batch ordering
Bullwhip effect
Increased sales volume
Retailers increase inventory
To minimize ordering costs and take advantage of discount policies, wholesalers and retailers often do what?
Order on hold
Order on demand
Order in large quantities
Order in small quantities
The time from when a business receives an order until the order is completely delivered to the customer is called what?
Delivery time
Waiting time for goods
Receiving time
Order response time
Why can a long waiting time for goods lead to the Bullwhip effect?
Due to changes in demand and order quantities
Due to slow collection of payment
Due to failure to meet goods requirements
Due to customers not wanting to wait long
Wholesalers often seek to minimize ordering costs and maximize discounts, which leads to what?
No orders at all
Larger orders over a period
Stable large orders frequently
A few orders
When members in the supply chain change pricing policies without considering the impact on supply and demand of other members, the cause is due to what?
Lack of information among members
Lack of capital among members
Lack of collaboration and connection among members
Lack of concern among members
One of the reasons why inflationary orders appear quite frequently in the supply chain is?
Because members care about the overall chain benefits
Because members care about other members
Because members are linked
What causes inflation orders to appear frequently in the supply chain?
Due to members' concern for the overall chain benefits
Due to members' concern for other members
Due to members linking with each other in the entire chain
Due to members only caring about their own goals
When demand fluctuations lead to the Bullwhip effect, who in the supply chain is most affected?
Distributor
Manufacturer
Input supplier
Transporter
The cooperation between member enterprises participating in the supply chain as well as between departments in each unit is:
The linkage in the supply chain
The exchange in the supply chain
The contact in the supply chain
The solidarity in the supply chain
The linkage in the supply chain reduces the distortion of information circulating in the supply chain, which makes the supply chain:
Able to coordinate more participating members
Responding more quickly to market fluctuations
Responding more slowly to market fluctuations
Costs increase due to investment in information systems
Which model manages based on goals, whereby the development orientation of the enterprise is expressed by building indicators harmoniously and balanced?
Market correlation model
SCOR model (Supply Chain Operation Reference)
Classic evaluation model
BSC model (Balanced Scorecard)
In the market correlation model of the supply chain, a market where both supply and demand for its products are low and unpredictable is called:
Mature market
Developing market
Stable market
Emerging market
In a developing market, members in the chain cooperate with each other to obtain information that the market will need, the company should:
Increase sales costs and reduce inventory
Increase sales costs and increase inventory
Reduce sales costs and increase inventory
To obtain information that the market will need, the company should:
Increase sales costs and reduce inventory
Increase sales costs and increase inventory
Reduce sales costs and increase inventory
Reduce sales costs and reduce inventory
In a developing market with higher demand than supply and uncertain supply, the company should implement:
Reduce sales costs and increase inventory
Increase sales costs and increase inventory
Increase sales costs and reduce inventory
Reduce sales costs and reduce inventory
A market with stable demand that is gradually declining, abundant supply, and fierce competition is called:
Developing market
Stable market
Growing market
Mature market
Which metric is NOT used in measuring the supply chain?
Plan development
Internal efficiency
Demand flexibility
Customer service
Which metric evaluates the supply chain's ability to meet customer expectations?
Internal efficiency
Customer service
Demand flexibility
Product development
Which market requires the supply chain to excel in product development and customer service?
Mature market
Growing market
Stable market
Developing market
Which factor is NOT a common measurement for the production supply chain for inventory?
Value of late orders
Order fulfillment rate
Product return rate
On-time delivery rate
Which factor is a common measurement for the production supply chain by order?
Value of sold orders
On-time delivery rate
Order fulfillment rate
Product return rate
