Which of the following are key components of a Total Quality Management system?

Which of these is not the principle/main focus of TQM?

What is Total Quality Management?

______ is a combination of written and unwritten codes of principles that govern decisions and actions within a company.

Which of the following is not a building bricks of TQM?

the degree of excellence of a thing; a distinctive attribute

The term ________, defines the entire organization, all parties departments and functions – it requires involvement & input of everyone in the organization, from top management to its employees like the rank and file

__________ is the way the organization act & operate procedures, policies. It also includes the training and instruction to all our employees

________ means fully meeting the customers needs and requirements all the time

It is a coordinating function responsible for planning and

controlling materials flow.

Inventory not only makes up a portion of the cost of goods sold but has to be purchased at the beginning of production to be processed into finished goods. This type of inventory is called _______.

Customer requirements may be based on price, quality, delivery, and so forth and are called _______.

Those competitive characteristics or combination of characteristics, that persuade a company’s customers to choose its products or services are called

From the supplier’s perspective, this is the time from receipt of an order to the delivery of the product.

It means that the customer’s specifications require unique

engineering design or significant customization.

It means that the product is made from standard components that the manufacturer can inventory and assemble according to customer order.

It means that the manufacturer does not start to make the product until a customer’s order is received.

Product or services usually flow from supplier to customer and design, and demand information usually flows from manufacturer to customer.

A customer can be a supplier to another customer so the total chain can have a number of supplier/customer relationships.

Production must be able to meet the demand of the marketplace. It must establish correct priorities (what is needed and when) and make certain that capacity is available to meet those priorities. Which of the following is NOT part of production planning?

These are responsible for putting into action and achieving the plans made by production planning.

These describe the steps necessary to make the end product. They are a step-by-step set of instructions describing how the product is made.

It includes all the activities involved in moving goods, from the supplier to the beginning of the production process, and from the end of the production process to the consumer.

To get the most profit, a company must have at least four main objectives. Which of these is NOT included?

Marketing’s objective is to maintain and increase revenue; therefore, it must provide the best customer service possible. The best way to do this includes:

1. Maintain high inventories so goods are always available for the customer.

2. Interrupt production runs so that a non-inventoried item can be manufactured quickly.

3. Create an extensive and costly distribution system so goods can be shipped to the customer rapidly.

4. Produce large quantities using long production runs.

Finance must keep investment and costs low. This can be done in which of the following ways:

1. Maintain high inventories so goods are always available for the customer.

2. Reduce inventory so inventory investment is at a minimum.

3. Decrease in the number of plants and warehouses.

4. Manufacture only to customer order.

To result in optimal performance for customer service and cost, it is felt that the supply chain of activities should be managed as an extension of the partnership. This implies many issues, but critical ones include:

1. Flow of materials

2. Flow of information and sharing of information

3. Fund transfers

4. Production plan

Production must keep its operating costs as low as possible. This can be done in which of the following ways:

1. Make long production runs of relatively few products.

2. Reduce inventory so inventory investment is at a minimum.

3. Maintain high inventories of raw materials and work-in-process.

Which of the following are inputs to the manufacturing planning and control system?

1. Product description

2. Process specification

3. Time needed to perform operations

4. Number of suppliers and customers

5. Available facilities

Which of the following challenges affect the work of production control? Select multiple answers.

The process of planning, implementing and controlling the efficient, cost effective flow and storage of raw materials, in-process inventory, finished goods and related information from point of origin to point of consumption for the purpose of conforming to customers’ requirements.

The scope and influence of logistics has evolved in the late:

This means the company has the ability to differentiate itself, in the customer’s eyes, and also is operating at a lower cost and greater profit.

Knowing the fact that an enterprise incurring fixed cost in delivery, full truckload is advised to reduce unit cost of inventory. This is principle is line with what logistics management objective?

Utilizing the latest technologies in processing information and communication will improve the decision making, and thus enable the enterprise to be flexible enough so that the firm can fulfill customer requirements. This activity supports what logistics management objective?

These are the operations, which are directly related to processing. These include activities like storage and movement of raw materials, components within the manufacturing premises.

ABC Enterprise, supplier of fresh potato, sells its product to XYZ Chips, producer of processed quality potato chips. This phase of logistics happens at:

Mega Sardines delivers the item to its distributors, distributors to groceries, and subsequently to the final consumer. This phase of logistics happens at:

Activity where the packed finished goods are stored before they are sold to the customers finally.

Among the functions of logistics, it is considered to be the most visible and evident.

Logistics management is the planning, implementing, and controlling the physical flows of materials and finished goods from point of production to the point of use to meet the customer’s need at a profit.

The concept of Logistics begins with the military, and were extended to business as we recognized its importance.

Logistics Management and Inventory Management are completely different subjects and do not support the objectives of each other.

Inventory is one of the key factors, which can affect the profit of an enterprise to a great extent. In the traditional system, firms had to carry lot of inventory for satisfying the customer and to ensure excellent customer service. But, when funds are blocked in inventory, they cannot be used for other productive purposes.

Processing the orders received from the customers is an activity, which is very important by itself and also consumes a lot of time and paperwork.

This involves the acquisition of goods or services from an outside external source.

This involves estimating the quantity of a product or service that customers will purchase.

This involves maintaining long-term and good relationship with clients.

This involves tasks associated with fulfilling an order for goods or services placed by a customer.

·         This involves planning and managing finished goods and raw materials.

This involves the different modes of conveying finished goods and raw materials.

This involves a public or private building used to store finished goods and raw materials.

This involves the movement, protection, storage, and control of materials and products using manual, semi-automated, and automated equipment.

Which of the following is not a part of Supply Chain Management?

Logistics is the part of Supply chain involved with the forward and reverse flow of

...................... includes flow of goods from the point of origin to the point of destinantion

Activities associated with storing and physically distribution the products to the buyers are included in which logistics

Logistics grew from ................during world war II

The storage and movement of goods and services from the point of.................to point of.................

Which of the following is not a part of Supply Chain Management?

Logistics is the part of Supply chain involved with the forward and reverse flow of

...................... includes flow of goods from the point of origin to the point of destinantion

...................... is the task of buying goods of right quality,right quantity ,at right time and right place.

What are the elements of logistics system?

Activities associated with storing and physically distribution the products to the buyers are included in which logistics

The storage and movement of goods and services from the point of.................to point of.................

Logistics grew from ................during world war II

The place where goods are stored

Choose the best answer to the question below:

The supplier base relates to__________________.

In procurement procedure, why should we need to keep and record all document?

What is due diligence?

A Three-way match involves which of the following documents?

A_______ refers to an individual or entity purchasing products from manufacturers and then selling them directly to customers.  By contrast, a _________ is a person or business that provides raw materials, parts, and machines to manufacturing units.

Which of the following best describes "relationship procurement"?

"Procurement relationships" primarily refer to:

A key difference between procurement relationships and relationship procurement is:

Which of the following scenarios reflects relationship procurement?

A supplier invests heavily in equipment to produce customized products for one key buyer. The buyer, however, can easily switch suppliers. What type of relationship does this represent?

A company manufactures electronic devices and relies on microchips from a single supplier. The chips are highly specialized, and supply chain disruptions could halt production.

How should this item be classified in the Kraljic Matrix? (Single Choice)