WorksheetsOM _ Part 1
Total questions: 30
Worksheet time: 15mins
Is the set of activities that relates to the creation of goods and services from raw materials to product delivery.
Supply Chain Management
Production
Operations Management
Production Management
__ pertains to the planning of future sales, earnings, revenue, cost and other variables that can be used to help the firm’s operation.
Forecasting
Planning
Benchmarking
Budgeting
_ involves overseeing and optimizing production processes to
ensure they run efficiently and effectively.
Process Optimization
Production
Process Management
Production Control
_ ensures products or services meet quality standards
and customer expectations.
Product Quality Assurance
Quality Control
Quality Analysis
Process Control Chart
Which of the following is a primary focus of quality control?
Increasing production speed
Reducing costs
Ensuring product consistency and meeting specifications
Improving production process strategies
What tool is commonly used in quality control to identify and analyze the cause of problems?
Pareto Chart
Fishbone Diagram
Run chart
Scatter Diagram
What is the primary objective of conducting a quality control inspection?
To evaluate the workforce's efficiency
To identify and correct defects
To enhance brand image
To optimize supply chain management
A forecasting method where a panel of experts are questioned about a situation, and based on their written opinions, analysis is up with a forecast.
Experts' Opinion
Delphi Method
Idea Polling
a basic quality graphical tool used to show the relationship between two variables.
Cause-and-Effect Diagram (Fishbone Diagram)
Pareto Chart
Scatter Diagram
Flowchart
Which method is used to inspect and monitor the manufacturing process to ensure quality standards are met?
Quality Assurance
Control Charts
SWOT Analysis
Defect Analysis
What is a key principle of service design?
User-Centered Approach
Competitive Pricing
High Production Volume
Production Lay out
A basic quality diagram that shows the different causes contributing to a specific effect.
Pareto Chart
Control Chart
Fishbone Diagram
Histogram
A type of process that usually operate in relatively
small scale of process. It is use when the volume
of requirements is low.
Job shop
By batch
Repetitive
Continous
What are the 3 types of attributes of the Kano Model?
Threshold, Performance, Excitement
Dissatisfiers Attributes, Satisfiers Attributes, Delighters Attributes
Basic, Satisfiers, Supplementary
None of the above
compensation based on time
Time-based system
Output-based system
Time-in,Time-out-based System
Knowlwdge-based system
Which statement is true?
Expert Judgment involves a structured and iterative process to reach a consensus while Delphi method is a is a quick and straightforward technique.
Expert Judgment requires multiple rounds of questionnaires to reach a consensus while the Delphi Method reduces biases by sharing experts' responses openly.
Expert Judgment involves relying on the knowledge, experience, and insight of experts in a specific field while Delphi method relies only on anonymous answers of experts to multiple questionnaires.
Expert Judgment always involves a panel of experts while the Delphi Method relies on the knowledge and insight of a single expert.
Which is not an example of a determinants of effective capacity?
Facility
Supply Chain Factors
Demand Load Factors
Process Factors
Is a qualitative approach in forecasting are arranged through observations taken on a regular interval to measure demands, earnings, profits, shipments, event occurrences, productivity, price indexes, as well as outputs.
Cycle
Time Series
Seasonality
Trend
This knowledge area in project management involves cost estimation on the resources, or budgeting that includes people, materials, equipment, and other areas in the project.
Poject Budgeting Management
Poject Integration Management
Poject Forecast Management
Poject Cost Management
In this stage of product development, one (or a few) units are made to see if there are any glitches with the product or process specifications.
Product specifications
Prototype development
Product Design review
Product Sampling
The Kano Model of product development and customer satisfaction was published in 1985 by Dr Noriaki Kano.
TRUE
FALSE
Product introduction is used to define the degree of consumer recognition.
True
False
"Quality Circles" is a method created by W. Edwards Deming and Kaoru Ishikawa.
True
False
W. Edwards Deming developed the PDCA cycle.
True
False
Forecasting is initially the basis of initial costing.
True
False
Feasibility analysis involves market analysis, economic analysis, and technical analysis
True
False
Product specifications includes detailed imageries of what is desired to meet (or exceed) customer wants, and requires partnership between legal, marketing, and operations.
True
False
Inventory order policies refers to how much a company should order a product and when to be ordered.
True
False
Cycle is a data pattern that repeats itself after a period of days, weeks, months, quarters.
True
False
Random variations are variations due to unusual circumstances such as Force Majeure, strikes, and major changes in the product and services
True
False
