WorksheetsChapter 12 Housekeeping Exit Ticket
Total questions: 10
Worksheet time: 5mins
Housekeeping departments often manage which of the following?
Guest rooms
Financial accounts
Marketing strategies
IT infrastructure
Which of the following is a common area managed by housekeeping?
Laundry
Kitchen
Office
Gym
Which role is not directly involved in cleaning rooms?
Room Attendant
Inspector
Executive Housekeeper
Assistant Housekeeper
Which position is responsible for managing both inspectors and room attendants?
Executive Housekeeper
Assistant Housekeeper
Room Attendant
Inspector
What is a task of a room attendant related to guest privacy?
Limiting guest room access
Organizing parties
Providing entertainment
Offering guided tours
What should room attendants do if they encounter guests who are ill?
Ignore them
Offer help
Ask them to leave
Call security
Which staff member is specifically mentioned as allowed to enter a guest room?
The chef
The receptionist
The room attendant assigned to clean the room
The lifeguard
What are public areas of a hotel?
Areas restricted to a particular guest
Lobbies, restaurants, offices
Private guest rooms
Staff-only areas
What is the primary purpose of deep cleaning public areas and guest rooms?
To redecorate
To maintain cleanliness
To renovate
To replace old furniture
Where are folded linens stored?
In the laundry basket
In the closet
In the linen room
In the storage box
