Give two examples of transport offered by other industries to support the hospitality industry.

Scott wants his hotel to operate in a way that helps minimise the damage to the environment. One way he can do this is by reducing the hotel’s energy use. Give one other action Scott can take within the business to help minimise the damage to the environment.

Give two examples of how Scott can reduce energy use in his hotel.

Bonnie and Jack own a hospitality business. They own the business as a limited company. Give one other way a hospitality business can be owned.

Give two advantages to Bonnie and Jack of owning the business as a limited company.

Hospitality businesses must maintain high standards of hygiene in all areas. Give one way staff can personally contribute to maintaining hygiene.

Many hospitality businesses use disposable packaging to wrap food items. Give two advantages for a business of using disposable packaging.

Sanjay owns a vegetarian restaurant. He only wants to use fair trade products in the restaurant. Explain one disadvantage for Sanjay of only using fair trade products.

The South Bank is a luxury boutique hotel that wants to attract wealthy guests. In order to attract this type of guest, the hotel is introducing a personal services organiser. Explain two ways that offering this personal service will benefit the hotel.

Use the information given above to answer the following: Give two other types of supplier that the chef could use.

The owner has discovered that some customers want a wider range of healthier alternatives on the menu. Explain two ways the owner could change the dishes offered on the specials boards to adapt to healthy eating trends.

The owner at the restaurant wants to improve profits by using standard recipes. These will help reduce wastage, help with stock control and ensure that all portion sizes are correct. Explain two ways that using standard recipes would help the owner improve profits at the restaurant.

A country hotel has 20 bedrooms, a bar and a restaurant. The owner of the hotel has recently received a number of complaints from customers about the quality of the food and service received. Discuss how the owner can make changes to improve the customer ratings of his hotel.