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BSCM 102 Test 1

Total questions: 32

Worksheet time: 22mins

Name
Class
Date
1.

The process of understanding and sharing meaning.

a)

exchange

b)

transfer

c)

communication

d)

decoding

2.

The person or entity that imagines, creates and sends the message or information.

a)

source

b)

channel

c)

receiver

d)

decoder

3.

The message is given a format in words, pictures or actions that represent the idea being conveyed.

a)

coding

b)

encoding

c)

decoding

d)

translating

4.

The stimulus or meaning produced by the source for the receiver or audience.

a)

code

b)

message

c)

channel

d)

feedback

5.

The means by which a message or messages travel between source and receiver.

a)

sender

b)

message

c)

transmission

d)

channel

6.

The person who acquires the message from the source, analyzes and interprets the message.

a)

messenger

b)

receiver

c)

interpreter

d)

communicator

7.

Intentional or unintentional response that is composed of messages the receiver returns to the source.

a)

response

b)

answer

c)

feedback

d)

interpretation

8.

Interpreting and trying to make sense of the message.

a)

interpretation

b)

communication

c)

decoding

d)

encoding

9.

Involves the setting, scene, and expectations of the individuals involved.

a)

environment

b)

surroundings

c)

mood

d)

context

10.

The atmosphere, physical and psychological, where you send and receive messages.

a)

context

b)

environment

c)

mood

d)

surroundings

11.

Views communication as a process in which the actions often happen at the same time, the source and receiver play both roles simultaneously.

a)

Communication strategy

b)

Transactional model of communication

c)

ethical communication

d)

Constructivist model of communication

12.

Communication within oneself that is often called self-talk, involves one person, and is normally positive but can be negative also.

a)

interpersonal communication

b)

group communication

c)

intrapersonal communication

d)

public communication

13.

Makes a clear statement about the topic and establishes a relationship with the audience.

a)

primary message

b)

conclusion

c)

introduction

d)

auxiliary message

14.

Govern the order of words in a sentence.

a)

semantic rules

b)

grammatical rules

c)

syntactic rules

d)

contextual rules

15.

Refer to the unintentional content, both verbal and nonverbal, that may influence the audience's interpretation.

a)

Primary message

b)

Introduction

c)

Residual message

d)

Secondary message

16.

Govern meaning and word choice according to context and social custom.

a)

syntactic rules

b)

communication rules

c)

contextual rules

d)

semantic rules

17.

Govern the meaning of words and how to interpret them.

a)

contextual rules

b)

semantic rules

c)

syntactic rules

d)

grammatical rules

18.

Refer to the intentional and unintentional ways a primary message is communicated including vocal inflection, gestures and posture.

a)

Auxiliary messages

b)

Residual messages

c)

Primary messages

d)

Secondary messages

19.

Used to capture the awareness and interest of the audience.

a)

Introduction

b)

Attention statement

c)

Residual message

d)

Primary message

20.

Provides the audience with a sense of closure by summarizing the main points and relating them to the overall topic.

a)

Context

b)

Introduction

c)

Conclusion

d)

Body

21.

When engaging in (a)   communication, this involves sending a single message to a large audience without the option to tailor to a specific audience.

22.

In (a)   communication, a small number of people engage in a conversation.

23.

One person speaks to a group of people when (a)   communication is taking place.

24.

Also called noise, (a)   is anything that blocks, changes or detracts the source's intended meaning of the message.

25.

The study of meaning in language is called (a)   .

26.

A person may use (a)   language to imply that one gender is superior to another.

27.

When one uses a (a)   , it is an occupation-specific language used in a given profession.

28.

Match the following terms and definitions:

a)

A once-clever word or phrase that has lost its impact through overuse.

1.

Cliché

b)

An occupation-specific language used by people in a given profession.

2.

Jargon

c)

Language used in informal contexts that includes existing or newly invented words to take the place of standard or traditional words.

3.

Slang

d)

Involves substituting an acceptable word for an offensive, controversial, or unacceptable one that conveys the same or similar meaning.

4.

Euphemisms

e)

The deliberate use of words to disguise, obscure, or change meaning.

5.

Doublespeak

29.

Describe any THREE contexts of communication and elaborate on/explain the one you use the most.

4 lines
30.

According to Evan Carmichael's video, what are FOUR ways to make people respect you immediately?

4 lines
31.

For the presentation you are making on your topic of choice, explain what your primary messages will be, your possible secondary messages and the residual message you will leave with your audience.

4 lines
32.

Suggest TWO ways you can improve verbal communication.

4 lines