WorksheetsEIA_Q&A_FB_IVD Round2
Total questions: 6
Worksheet time: 3mins
Guests are greeted and seated at a fully laid table within 2 minutes of their arrival and if the restaurant is full, guests are advised how long it will be and this timeframe is adhered to. True of False?
True
False
The telephone is answering within 5 rings or 15 seconds with an appropriate greeting or in the cased of digital communication, responded within 3 minutes. Ture or false?
True
False
Do the associates need to maintain alert postures and respect the guest's presence when interacting with each other?
True
False
So, the tray/trolley for room service delivery should be clean and in good repair all the time?
True
False
The order not included the card explaining tray removal process. And the card no need to follow the Brand Standards
True
False
All the order should have correct cutlery, crockery and glassware are provided and are clean and in good condition.
True
False
