WorksheetsHospitality Studies
Total questions: 10
Worksheet time: 5mins
Which is NOT an example of a hospitality career?
Hotel Manager
Restaurant Server
Cruise Ship Director
Nurses Assistant
What is something that a resort hotel might offer that a regular hotel wont?
Continental Breakfast
Fresh Towels
Golf Course
Front Desk Assistance
Who is most likely to use a hotel with a convention center?
Business Professionals
Families
Tourists
Extended stay patrons
What is etiquette?
Treating others the way you would want to be treated
Formal manners and rules that are followed in professional and social settings
The system used by hotel managers to ensure their guests are taken care of
A piece of equipment used in the restaurant industry
Which of these is typically NOT considered when choosing a hotel?
Price
Location
Amenities
Name of hotel
Which of these is a certificate you may get when working in food service?
Food Handler's Certification
Food Manager's Certification
OSHA Safety
All of the above
Which is NOT a sector of the hospitality industry?
Travel and Tourism
Restaurant and Service
Business Management
Lodging
As a hotel concierge, what should you do when a patron walks up to you?
Greet them and ask how you can help
Stay on your phone and do not look up
Smile, but keep working because you are busy
Direct them to the hotel manager immediately
In yesterday's video, what is the mistake the man made when meeting with his manager?
He told the manager he was only accepting the job if he was paid a lot of money
He sat down without shaking hands or being told to have a seat
He played on his phone
He ignored the manager when he said hello
According to yesterday's videos, when you want to enter someone's office, what should you do?
Just wait patiently outside until they notice you and open the door.
Knock on the door and enter right away
Knock on the door and wait until they tell you to come in
Just walk in - they're there to help you
