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MNGT 250_Module 3

Total questions: 97

Worksheet time: 49mins

Name
Class
Date
1.

What aspect of motivation keeps us moving toward goals?

a)

Energy

b)

Direction

c)

Persistence

d)

Satisfaction

2.

Which aspect of motivation provides purpose and focus?

a)

Direction

b)

Intensity

c)

Persistence

d)

Satisfaction

3.

Which aspect of motivation helps overcome obstacles?

a)

Persistence

b)

Excitement

c)

Curiosity

d)

Relaxation

4.

Fill in the blank: ______ fuels goal pursuit according to the core elements of motivation.

a)

Energy

b)

Luck

c)

Distraction

d)

Confusion

5.

Fill in the blank: ______ creates focus and purpose according to the core elements of motivation.

a)

Direction

b)

Energy

c)

Reward

d)

Feedback

6.

Fill in the blank: ______ overcomes challenges according to the core elements of motivation.

a)

Persistence

b)

Luck

c)

Procrastination

d)

Indifference

7.

Which need-based theory describes 'Progression through five need levels'?

a)

Maslow's Hierarchy

b)

Herzberg's Two-Factor Theory

c)

Alderfer's ERG Theory

d)

McClelland's Theory of Needs

8.

Which need-based theory is described as 'Simplified needs categories'?

a)

ERG Theory

b)

Maslow's Hierarchy of Needs

c)

Two-Factor Theory

d)

McClelland's Theory of Needs

9.

Which need-based theory involves 'Separate dissatisfaction and satisfaction factors'?

a)

Two-Factor Theory

b)

ERG Theory

c)

Maslow's Hierarchy of Needs

d)

McClelland's Theory of Needs

10.

Which need-based theory refers to 'Needs developed through experience'?

a)

Acquired-Needs

b)

Maslow's Hierarchy

c)

ERG Theory

d)

Two-Factor Theory

11.

What is the first (base) level of Maslow's Hierarchy of Needs?

a)

Physiological

b)

Esteem

c)

Self-actualization

d)

Safety

12.

Which level of Maslow's Hierarchy of Needs is associated with 'Security, stability, certainty'?

a)

Safety

b)

Self-actualization

c)

Esteem

d)

Physiological

13.

Match the levels of Maslow's Hierarchy of Needs to their descriptions:

a)

Food, water, biological needs

1.

E

b)

Security, stability, certainty

2.

D

c)

Love, bonding, attachments

3.

C

d)

Respect, appreciation, importance

4.

B

e)

Skills acquisition, challenges, goals

5.

A

14.

Which of the following is NOT a level in Maslow's Hierarchy of Needs?

a)

Self-actualization

b)

Financial

c)

Esteem

d)

Safety

e)

Social

15.

Fill in the blank: The need for 'Love, bonding, attachments' is categorized under the _______ level in Maslow's Hierarchy of Needs.

a)

Social

b)

Physiological

c)

Esteem

d)

Self-actualization

16.

According to Alderfer's ERG Theory, which category is associated with physiological and safety needs?

a)

A) Existence

b)

B) Relatedness

c)

C) Growth

17.

In ERG Theory, which need is described as 'Social connections and belonging'?

a)

Existence

b)

Relatedness

c)

Growth

18.

Growth needs in ERG Theory refer to ________ and self-actualization needs.

a)

esteem

b)

security

c)

affiliation

d)

physiological

19.

According to ERG Theory, multiple needs may drive motivation simultaneously.

a)

True

b)

False

20.

According to Herzberg's Two-Factor Theory, which of the following is a Hygiene Factor?

a)

Achievement

b)

Company policy

c)

Growth opportunities

d)

Recognition

21.

According to Herzberg's Two-Factor Theory, which of the following is a Motivator?

a)

Salary

b)

Job security

c)

Recognition

d)

Supervision quality

22.

Fill in the blank: According to Herzberg's Two-Factor Theory, ________ is a Hygiene Factor that prevents dissatisfaction when present.

a)

Salary

b)

Achievement

c)

Recognition

d)

Advancement

23.

Fill in the blank: According to Herzberg's Two-Factor Theory, ________ is a Motivator that creates satisfaction when present.

a)

Achievement

b)

Salary

c)

Working conditions

d)

Job security

24.

According to Herzberg's Two-Factor Theory, which category does 'Supervision quality' belong to?

a)

Hygiene Factor

b)

Motivator

25.

According to Herzberg's Two-Factor Theory, which category does 'Interesting work' belong to?

a)

Hygiene Factor

b)

Motivator

26.

Fill in the blank: According to Herzberg's Two-Factor Theory, 'Responsibility' is a ________.

a)

Motivator

b)

Hygiene Factor

c)

Punishment

d)

Neutral Factor

27.

Fill in the blank: According to Herzberg's Two-Factor Theory, 'Working conditions' is a ________.

a)

Hygiene Factor

b)

Motivator

c)

Intrinsic Factor

d)

Achievement

28.

According to Herzberg's Two-Factor Theory, which of the following is NOT a Hygiene Factor?

a)

Job security

b)

Supervision quality

c)

Growth opportunities

d)

Company policy

29.

Which of the following is described as the desire for personal accomplishment in the Acquired-Needs Theory?

a)

Need for Achievement

b)

Need for Power

c)

Need for Affiliation

30.

Which need in the Acquired-Needs Theory is associated with the desire to influence others?

a)

Need for Achievement

b)

Need for Power

c)

Need for Affiliation

31.

Which need in the Acquired-Needs Theory prioritizes social relationships?

a)

Need for Achievement

b)

Need for Power

c)

Need for Affiliation

32.

Fill in the blank: The Need for ________ is the desire for personal accomplishment according to the Acquired-Needs Theory.

a)

Achievement

b)

Power

c)

Affiliation

d)

Security

33.

Match the following needs from the Acquired-Needs Theory with their correct descriptions:

a)

Desire to influence others

1.

Desire for personal accomplishment

b)

Prioritize social relationships

2.

Desire to influence others

c)

Desire for personal accomplishment

3.

Prioritize social relationships

34.

Fill in the blank: According to Equity Theory, _______ comparisons drive motivation.

a)

fairness

b)

monetary

c)

random

d)

competitive

35.

Fill in the blank: Expectancy Theory focuses on effort-performance-_______ connections.

a)

reward

b)

punishment

c)

feedback

d)

discipline

36.

Fill in the blank: Reinforcement Theory states that _______ shape behavior.

a)

consequences

b)

beliefs

c)

intentions

d)

goals

37.

What does Equity Theory state about how people compare their input/outcome ratio?

a)

They compare it to their own past performance

b)

They compare it to referent others

c)

They do not compare it at all

d)

They compare it to organizational goals

38.

Fill in the blank: According to Equity Theory, people compare their ______/outcome ratio to referent others.

a)

input

b)

output

c)

effort

d)

reward

39.

According to the diagram, the formula for Equity Theory is: Person: Outcomes/Inputs = Referent Other: Outcomes/Inputs.

a)

True

b)

False

40.

Match the responses to perceived inequity with their corresponding descriptions:

a)

Distort perceptions

1.

Encourage referent to work harder

b)

Increase referent's inputs

2.

File complaint or lawsuit

c)

Reduce own input

3.

Negotiate raise or unethical increase

d)

Increase own outcomes

4.

Compare to someone worse off

e)

Change referent

5.

Put forth less effort, lower quality

41.

What does 'Expectancy' mean in the context of the Expectancy Theory Framework?

a)

Belief that effort leads to performance

b)

Performance leads to desired outcomes

c)

Value placed on expected rewards

d)

None of the above

42.

What does 'Instrumentality' mean in the context of the Expectancy Theory Framework?

a)

A) Belief that effort leads to performance

b)

B) Performance leads to desired outcomes

c)

C) Value placed on expected rewards

d)

D) None of the above

43.

What does 'Valence' mean in the context of the Expectancy Theory Framework?

a)

A) Belief that effort leads to performance

b)

B) Performance leads to desired outcomes

c)

C) Value placed on expected rewards

d)

D) None of the above

44.

Fill in the blank: Motivation = ______ × Instrumentality × Valence

a)

Expectancy

b)

Equity

c)

Satisfaction

d)

Ability

45.

According to the diagram, which of the following is the correct sequence in the Expectancy Theory Framework?

a)

Rewards → Performance → Effort

b)

Effort → Performance → Rewards

c)

Performance → Effort → Rewards

d)

Rewards → Effort → Performance

46.

Fill in the blank: To boost expectancy, it is important to ensure proper ______ and knowledge.

a)

skills

b)

motivation

c)

environment

d)

attitude

47.

Fill in the blank: To boost expectancy, create a performance-enabling ______.

a)

environment

b)

routine

c)

habit

d)

schedule

48.

Fill in the blank: To boost expectancy, provide ______.

a)

encouragement

b)

criticism

c)

punishment

d)

neglect

49.

Fill in the blank: To strengthen instrumentality, reward performance ______.

a)

consistently

b)

rarely

c)

randomly

d)

occasionally

50.

Fill in the blank: To strengthen instrumentality, communicate rewards in ______.

a)

advance

b)

private

c)

writing

d)

groups

51.

Fill in the blank: To strengthen instrumentality, minimize non-______ factors.

a)

performance

b)

financial

c)

organizational

d)

personal

52.

Fill in the blank: To enhance valence, offer ______ rewards.

a)

desirable

b)

random

c)

insufficient

d)

delayed

53.

Fill in the blank: To enhance valence, ensure perceived ______.

a)

fairness

b)

efficiency

c)

popularity

d)

complexity

54.

Fill in the blank: To enhance valence, provide reward ______.

a)

choices

b)

punishments

c)

delays

d)

barriers

55.

What is the definition of Distributive Justice?

a)

Fairness of outcome distribution

b)

Equality of opportunity for all

c)

Strict adherence to legal rules

d)

Maximizing total societal wealth

56.

What is the definition of Procedural Justice?

a)

Fairness of decision processes

b)

Strictness of law enforcement

c)

Severity of punishments

d)

Equality of outcomes

57.

What is the definition of Interactional Justice?

a)

Fairness of interpersonal treatment

b)

Distribution of resources based on need

c)

Adherence to organizational rules

d)

Outcome-based fairness

58.

Match the following justice concepts to their definitions:

a)

Fairness of outcome distribution

1.

Distributive Justice

b)

Fairness of decision processes

2.

Procedural Justice

c)

Fairness of interpersonal treatment

3.

Interactional Justice

59.

Which of the following is a Procedural Justice Element?

a)

Respectful communication

b)

Advance notice

c)

Honest explanations

d)

Empathetic responses

60.

Which of the following is an Interactional Justice Element?

a)

Employee input

b)

Consistent application

c)

Dignity in treatment

d)

Transparent processes

61.

Fill in the blank: One of the Procedural Justice Elements is _________

a)

Employee input

b)

Profit sharing

c)

Market expansion

d)

Product design

62.

Fill in the blank: One of the Interactional Justice Elements is _________

a)

Respectful communication

b)

Financial compensation

c)

Physical safety

d)

Technical expertise

63.

Which of the following is NOT a Procedural Justice Element?

a)

Advance notice

b)

Employee input

c)

Honest explanations

d)

Consistent application

64.

Which of the following is NOT an Interactional Justice Element?

a)

Empathetic responses

b)

Transparent processes

c)

Dignity in treatment

d)

Respectful communication

65.

Fill in the blank: Procedural Justice Elements include advance notice, employee input, consistent application, and _________

a)

Transparent processes

b)

Random selection

c)

Strict punishment

d)

Financial incentives

66.

Fill in the blank: Interactional Justice Elements include respectful communication, dignity in treatment, honest explanations, and _________

a)

Empathetic responses

b)

Financial incentives

c)

Strict discipline

d)

Technical expertise

67.

What does 'Balanced Rewards' mean in the context of creating a fair workplace?

a)

Match rewards to contributions while ensuring basic equity

b)

Clear decision-making with consistent rule application

c)

Treat all employees with dignity regardless of outcomes

d)

Foster justice awareness at all organizational levels

68.

What is the main idea of 'Transparent Processes' in a fair workplace?

a)

Foster justice awareness at all organizational levels

b)

Clear decision-making with consistent rule application

c)

Match rewards to contributions while ensuring basic equity

d)

Treat all employees with dignity regardless of outcomes

69.

What does 'Respectful Interactions' involve in the workplace?

a)

Treat all employees with dignity regardless of outcomes

b)

Clear decision-making with consistent rule application

c)

Foster justice awareness at all organizational levels

d)

Match rewards to contributions while ensuring basic equity

70.

What is the focus of 'Organizational Culture' in creating a fair workplace?

a)

Foster justice awareness at all organizational levels

b)

Match rewards to contributions while ensuring basic equity

c)

Clear decision-making with consistent rule application

d)

Treat all employees with dignity regardless of outcomes

71.

Fill in the blank: ________ is the process of adding rewards to increase behavior.

a)

Positive Reinforcement

b)

Negative Reinforcement

c)

Punishment

d)

Extinction

72.

Fill in the blank: ________ involves removing negative stimulus to increase behavior.

a)

Negative Reinforcement

b)

Positive Reinforcement

c)

Punishment

d)

Extinction

73.

Fill in the blank: ________ is the process of adding negative consequence to decrease behavior.

a)

Punishment

b)

Reinforcement

c)

Extinction

d)

Shaping

74.

Fill in the blank: One of the limitations of reinforcement theory is that it ________ complex human motivation.

a)

oversimplifies

b)

ignores

c)

elaborates

d)

complicates

75.

What is one way to enhance employee motivation according to the presentation?

a)

Provide training for growth and confidence

b)

Ignore employee needs

c)

Reduce communication

d)

Limit rewards

76.

What does 'Clear Expectations' mean in the context of enhancing employee motivation?

a)

Communicate goals and rewards explicitly

b)

Avoid setting goals

c)

Keep expectations vague

d)

Focus only on punishments

77.

Personalized rewards help enhance employee motivation by offering choices that match ________ preferences.

a)

individual

b)

organizational

c)

universal

d)

random

78.

What is the purpose of Job Design in workplace motivation applications?

a)

To structure work to enhance intrinsic motivation.

b)

To increase the number of employees in a team.

c)

To reduce the salary expenses of the company.

d)

To eliminate the need for employee training.

79.

What is the main goal of Recognition Programs in workplace motivation applications?

a)

To acknowledge achievement and contribution.

b)

To increase company profits directly.

c)

To reduce the number of employees.

d)

To implement stricter workplace rules.

80.

What is the strategic use of Financial Incentives in workplace motivation applications?

a)

Strategic use of monetary rewards.

b)

Encouraging teamwork through non-monetary rewards.

c)

Promoting flexible work hours as motivation.

d)

Focusing on job enrichment strategies.

81.

What is the purpose of Flexible Arrangements in workplace motivation applications?

a)

To adapt work to individual needs.

b)

To increase company profits directly.

c)

To reduce the number of employees.

d)

To eliminate all workplace rules.

82.

Fill in the blank: Employees need clarity on needed _________

a)

capabilities

b)

locations

c)

holidays

d)

uniforms

83.

Fill in the blank: Workers want to understand their role's _________

a)

importance

b)

location

c)

duration

d)

salary

84.

Fill in the blank: Meaningful work drives internal _________

a)

satisfaction

b)

conflict

c)

confusion

d)

competition

85.

Fill in the blank: Find the right level between ________ and complex.

a)

simple

b)

difficult

c)

advanced

d)

confusing

86.

What is the definition of Skill Variety in the Hackman-Oldham Job Design Model?

a)

Different abilities used in job

b)

The amount of supervision required

c)

The physical environment of the job

d)

The salary range for the job

87.

What does Task Identity mean in the Hackman-Oldham Job Design Model?

a)

Completing whole identifiable piece

b)

Having autonomy over work schedule

c)

Receiving frequent feedback

d)

Working in a team environment

88.

What is the meaning of Task Significance in the Hackman-Oldham Job Design Model?

a)

Impact on others and organization

b)

Level of autonomy in the job

c)

Variety of skills required

d)

Amount of supervision needed

89.

In the Hackman-Oldham Job Design Model, what does Autonomy refer to?

a)

Freedom in how work is done

b)

The amount of teamwork required

c)

The level of supervision needed

d)

The complexity of the tasks

90.

What does Feedback mean in the context of the Hackman-Oldham Job Design Model?

a)

Clear information about performance

b)

Opportunities for job rotation

c)

Increased salary and benefits

d)

Flexible working hours

91.

Which of the following is a characteristic of a job with low motivating potential?

a)

Uses diverse skills

b)

Limited skill variety

c)

High significance

d)

Substantial autonomy

92.

Which of the following is a characteristic of a job with high motivating potential?

a)

Minimal autonomy

b)

Lower task significance

c)

Uses diverse skills

d)

Little ownership of outcomes

93.

Receptionist is an example of a job with:

a)

High motivating potential

b)

Low motivating potential

94.

Doctors typically have which of the following?

a)

Minimal autonomy

b)

Substantial autonomy

c)

Little ownership of outcomes

d)

Lower task significance

95.

Fill in the blank: ________ is associated with little ownership of outcomes.

a)

Low motivating potential

b)

High job satisfaction

c)

Strong leadership skills

d)

High intrinsic motivation

96.

Fill in the blank: High motivating potential jobs have a clear connection to ________.

a)

results

b)

location

c)

salary

d)

vacation

97.

Fill in the blank: Ongoing skill development builds _________.

a)

confidence

b)

confusion

c)

laziness

d)

doubt

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