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Prostart Level 1 2E Chapter 1-10 Review

Total questions: 30

Worksheet time: 15mins

Name
Class
Date
1.

What percent of the restaurant and foodservice industry is represented by the noncommercial segment?

a)

20%

b)

40%

c)

60%

d)

80%

2.

Which operation is in the noncommercial foodservice segment?

a)

Retail

b)

Stadium

c)

Airline

d)

Hospital

3.

The act of identifying with the feelings, thoughts, or attitudes of another person is called

a)

teamwork.

b)

ethics.

c)

feedback.

d)

empathy.

4.

A restaurant that hires employees with different backgrounds and experiences is showing

a)

prejudice.

b)

cultural tendencies.

c)

diversity.

d)

bias.

5.

When a manager tells the chef that his plating of food has been very professional tonight, it is an example of

a)

sympathy.

b)

judgment.

c)

feedback.

d)

ethics.

6.

The study of the meaning of words in language is called

a)

jargon.

b)

noise

c)

semantics.

d)

gestures.

7.

When communicating verbally, tone is defined as

a)

feelings displayed in the voice.

b)

verbal and nonverbal behavior.

c)

behavior demonstrated when speaking.

d)

the factor that determines the voice’s volume.

8.

Facial expressions are an example of what type of communication?

a)

Verbal

b)

Nonverbal

c)

Interpersonal

d)

Organizational

9.

Interpersonal communication is

a)

one-way communication with no feedback.

b)

two-way communication with no feedback.

c)

any one-way communication that has immediate feedback.

d)

any two-way communication that has immediate feedback.

10.

A grant or financial aid awarded to a student for the purpose of attending college is called a(n)

a)

loan.

b)

donation.

c)

scholarship.

d)

endowment.

11.

The Free Application for Federal Student Aid is a government form students and their parents complete and submit to obtain

a)

federally funded scholarships.

b)

a scholarship that does not need to be repaid.

c)

federal grants or student loans.

d)

work study to offset educational costs.

12.

What is like a brochure that explains to an employer why the applicant is the best person to hire for the job?

a)

Cover letter

b)

Résumé

c)

Portfolio

d)

Job application

13.

Which type of test asks broad questions that assess a person’s overall disposition?

a)

IQ

b)

Aptitude

c)

Psychological

d)

Skills

14.

Which food item is a common allergen?

a)

Chicken

b)

Steak

c)

Pork

d)

Crab

15.

What is the most important part of personal hygiene?

a)

Tying hair back

b)

Removing all jewelry

c)

Hair washing

d)

Handwashing

16.

To use gloves properly,

a)

wash the gloves before reusing.

b)

use the gloves in place of handwashing.

c)

wash your hands before putting on gloves.

d)

wear loose-fitting gloves that come off easily.

17.

In a three-compartment sink, what goes in the third compartment?

a)

Detergent

b)

Rinse water

c)

Sanitizing solution

d)

Delimer

18.

After emptying the dishwasher, you notice that a few plates are still dirty. What should you do?

a)

Wipe off the dirt with a paper towel.

b)

Scrape off the dirt with your fingernail.

c)

Rinse the dishes under cold water and dry them with a towel.

d)

Rewash the dishes under hot water and soap.

19.

Fruits, vegetables, and grains that will be hot held for service must have a minimum internal temperature of

a)

200°F (93°C)

b)

165°F (74°C)

c)

145°F (63°C)

d)

135°F (57°C)

20.

When checking the temperature of food, where should the thermometer stem probe be placed?

a)

In the thinnest part of the food

b)

In the darkest part of the food

c)

In the thickest part of the food

d)

In the lightest part of the food

21.

Which area of a general safety audit covers such items as fire extinguishers and alarms?

a)

Facilities

b)

Equipment

c)

Employee practices

d)

Management practices

22.

What do carcinogenic chemicals cause?

a)

Skin irritations

b)

Toxicity

c)

Cancer

d)

Burns

23.

An employee slips and falls while working and has to be admitted to the hospital. The employer must notify OHSA within

a)

6 hours.

b)

12 hours.

c)

24 hours.

d)

36 hours.

24.

Who is responsible for training employees in safe practices and then supervising them to make sure they use these practices on the job?

a)

Manager

b)

Owner

c)

Executive chef

d)

Sous chef

25.

Which type of fire extinguisher should be used on a fire involving the deep-fat fryer?

a)

APW

b)

CO₂

c)

Dry

d)

Class K

26.

When should floors be cleaned?

a)

Once a day

b)

Every 2 days

c)

Once a week

d)

Every 2 weeks

27.

Which restaurant segment has many items that are cooked to order and often with trendy and popular flair?

a)

Casual dining

b)

Fine dining

c)

Quick-service

d)

Quick-casual

28.

How many minutes before an interview should an applicant arrive?

a)

5

b)

10

c)

15

d)

30

29.

If an employee needs to store a heavy item, where should it be stored?

a)

Low on the shelf

b)

High on the shelf

c)

At waist level on the shelf

d)

Above a person’s head on the shelf but marked heavy

30.

A person who is not breathing and has no pulse can be helped by the use of

a)

CPR.

b)

first aid.

c)

the Heimlich maneuver.

d)

a cold compress.