WorksheetsComptia A PLUS Test
Total questions: 73
Worksheet time: 37mins
The large multi-function network printer has recently begun to print pages that appear to have a dust-like coating when handled by the users. Which of the following components should be replaced based on this description?
Drum
Toner cartridge
Scanner assembly
Fuser
Dion Training wants to order some new laptops for their video editors. The video editors want to ensure the display has the best color accuracy when using a 60 Hz refresh rate. Which of the following types of displays should the company purchase to meet this requirement?
TN
Plasma
IPS
VA
An employee's workstation will operate for a short period of time, but then it unexpectedly shuts down. When you check the workstation, you hear the hum of the cooling fans. What is most likely the issue?
GPU overheated
Defective NIC card
CPU overheated
Defective case fan
Of the following laptop display types, which of them requires an inverter?
Plasma
OLED
LCD
LED
Which cloud computing concept is BEST described as focusing on replacing the hardware and software required when creating and testing new applications and programs from a customer's environment with cloud-based resources?
IaaS
SaaS
SECaaS
PaaS
What command is used to test if your own network card's driver is working properly?
ping 192.168.1.1
ping 8.8.8.8
ping 127.0.0.1
ping 1.1.1.1
Which of the following is a connectionless protocol that utilizes on UDP?
SSH
HTTPS
SMTP
DHCP
A company is transitioning to a cloud-based infrastructure and wants to implement a pay-as-you-go model for its IT services. Which cloud deployment model should they choose?
Hybrid cloud
Public cloud
Private cloud
Community cloud
A technician at Dion Training is troubleshooting an issue with a workstation. The technician believes that the power supply needs to be replaced based on the symptoms they observed. Which of the following symptoms did the technician likely observe to lead them to this conclusion?
Distended capacitors
Continuous reboot
Incorrect date/time on the workstation
Burning smell
Which type of wireless network utilizes the 5 GHz frequency band and reaches speeds of up to 54 Mbps?
802.11ac
802.11ax
802.11n
802.11g
802.11a
Which of the following is a page description language that produces higher quality outputs at the expense of speed?
Printer control language
Internet Printing Protocol
Line Printer Daemon
PostScript
Tom, a salesman, is trying to print a 3-page report to the network printer located in the Sales department’s office space. He walks over to the printer but doesn’t see the pages in the printer’s output tray. He checks the on-screen display of the printer, but he doesn’t see any errors listed. Tom tries a few more times, but he gets the same results. Frustrated, Tom selects the network printer for the Customer Service department and sends his print job there. He walks over to their offices and finds his 3-page report sitting in that printer’s output tray. Tom asks you to help him solve this printing problem. What action should you take FIRST to help solve Tom’s problem?
Ask one of Tom's coworkers to attempt to print something to the Sales department's printer to verify it is working properly
Log in to the network's print server, stop and restart all of the shared printer queues, and then try to reprint the document
Verify that Tom has been sending the document to the correct network printer's queue
Stop and restart the PC's print spooler service using your administrator account
Dion Training's office is outside of the service area for traditional business internet connectivity. Jason wants to ensure the office has a 1 Gbps connection to the office with under 10 ms of latency. To achieve this, he ordered a business class microwave service. Which of the following types of internet connection types did he order?
Cable
WISP
Fiber
DSL
Which option would you MOST likely use to configure PXE to set up remote imaging on a computer during a deployment?
Windows boot menu
Power management configuration
Secure boot configuration
BIOS boot option
Your company’s network has 33 computers that are directly connected to two switches using CAT 5e cables. The two switches are interconnected using a fiber cable with MTRJ connectors at the end of the cables. All 33 computers and the 2 switches are located within the same office building. Which of the following types of networks would best describe this network configuration?
LAN
PAN
MAN
WAN
Dion Training uses a large laser printer to print documents in its office. The laser printer has recently begun creating printouts that contain a double image or ghost image appearance to them. Jason just printed out a test page:
Which of the following components is most likely to cause a ghost image to appear on the printout such as the one above?
Scanner assembly
Fuser
Toner cartridge
Drum
A technician is troubleshooting a workstation in Dion Training’s conference room. The workstation is intermittently rebooting without warning. The workstation is located in a closed wooden cabinet under a large television. The technician reviews the Windows system logs for this workstation but does not identify any correlation with the different times or activities when the reboots occur. The technician shut down the workstation, opened the case, and verified that the memory modules and cables are properly connected. Which of the following is the MOST likely reason for the reboots that are occurring?
There is a mix of DDR3 and DDR4 modules installed
The workstation is overheating
The workstation’s hard drive is failing
The boot order of the devices is incorrect
Which mobile connectivity option allows devices to communicate by bringing them into close proximity, usually within a few centimeters/inches?
USB
Bluetooth
Wi-Fi
NFC
You are installing some new hard drives in a legacy Novell NetWare server in a closed IPX network. The hard drive has a 4-bit set of jumpers that must be configured to represent the device's ID number (0-15) in the storage device chain. Which of the following types of connectors would you use for data transfer with these hard drives?
USB
PATA
SCSI
SCSI
Tom is running some new Cat 5e cabling in an office building to connect a few offices. The ceiling is constructed as a drop ceiling with fluorescent lights and does not have any cable trays. Due to the proximity of the fluorescent lights to the cable being run, what type of CAT 5e cable should be run?
UTP
Fiber
STP
Coaxial
Which of the following is categorized as a private IP address?
169.254.12.64
172.30.15.12
8.8.8.8
11.120.32.41
How many volts of electrical charge are applied to the drum of a laser printer?
-600 volts
-1200 volts
-9000 volts
-300 volts
A technician is building a new computer for Dion Training. The technician installs the motherboard, processor, memory, hard drives, and case fans, then they attempt to connect the cables to the appropriate connections. When the technician powers on the system, the fans spin, and the motherboard’s LEDs light up. Unfortunately, the computer does not successfully complete the POST, and the monitor remains blank. Which of the following did the technician likely forget to connect to the motherboard?
Case fan 4-pin power cable
SATA 15-pin power cable
CPU 8-pin power cable
Motherboard 24-pin power cable
Using the image of the motherboard above, which of the following correctly indicates the circled area?
CPU power
CPU slot
Mini PCIe
Memory slot
A technician at Dion Training is troubleshooting an issue with a workstation. The technician believes that the power supply needs to be replaced based on the symptoms they observed. Which of the following symptoms did the technician likely observe to lead them to this conclusion?
Burning smell
Incorrect date/time on the workstation
Continuous reboot
Distended capacitors
Dion Training wants to install a network cable to run a television signal between two buildings. Which of the following cable types should it utilize?
Coaxial
Plenum
Shielded
Fiber
You have been asked to fix an old computer whose CD-ROM has stopped working. The CD-ROM drive is using a 40-pin ribbon cable, and you suspect the cable is defective. Which cable should you buy to replace the cable?
USB
IDE
SATA
eSATA
Which of the following requirements should you consider when selecting the type of processors, storage, and RAM to utilize in a virtualization environment?
Network requirements
Emulator requirements
Resource requirements
Security requirements
Which of the following ports is used by the Service Location Protocol when organizing and locating printers, databases, and other resources in a network?
443
445
427
389
Which of the following DC voltages are not found within a printer when the laser printer converts AC power into DC power for use?
-5 VDC
+24 VDC
+5 VDC
-24 VDC
You are looking for a device that will proactively stop outside attackers from reaching your internal network. Which of the following devices would be the BEST for you to select?
Proxy server
IDS
Syslog server
IPS
You are building a Desktop PC for a newly hired employee at Dion Training. The computer's motherboard doesn't have a wireless network adapter integrated into it, so you need to purchase an expansion card to provide this functionality. Which of the following motherboard connections will most likely be used to connect the wireless network adapter card?
PCIe x16
PCIe x1
AGP
eSATA
You are connecting a laptop to a brand new digital high definition TV. Unfortunately, the laptop is a little outdated and only has an analog display output. Which of the following adapters could you use to convert the signal from analog to digital for use with the new television?
DVI-D to HDMI
HDMI to VGA
S-Video to RCA
VGA to DVI-D
Your friend just gave you his old laptop. Whenever you turn on the laptop, though, a blank screen appears and asks you to enter an administrative password before the computer attempts to boot up. Unfortunately, your friend never gave you the password for this laptop. Which of the following actions should you take to resolve this issue and get past this password screen?
Remove the CMOS battery, wait a few minutes, reinsert the battery, then power on the laptop
Disconnect the hard drive from the motherboard for a few minutes, reconnect it, and then power on the laptop
Press and hold the power button down for a few minutes, then attempt to power on the laptop
Remove the laptop's battery, wait a few minutes, reinsert the battery, and then power on the laptop
Tom is running some new Cat 5e cabling in an office building to connect a few offices. The ceiling is constructed as a drop ceiling with fluorescent lights and does not have any cable trays. Due to the proximity of the fluorescent lights to the cable being run, what type of CAT 5e cable should be run?
Coaxial
UTP
STP
Fiber
A computer technician is building a server that will run multiple virtual machines simultaneously. Which CPU technology should be selected so that the processor can utilize two logical cores?
Dedicated GPU
Multi-core processor
32-bit CPU
Hyperthreading
Using the image of the motherboard above, which of the following correctly indicates the circled area?
AGP
PCI
PCIe x4
PCIe x1
You are configuring a new client workstation on the network. Which type of IP address should you configure it with?
Link-local
Dynamic
APIPA
Static
Which of the following is an APIPA or link-local address?
192.168.1.34
127.0.0.1
169.254.64.23
33.52.7.83
A customer is trying to configure an 802.11b wireless card in an old laptop to connect to an 802.11g wireless router. When the customer scans for the wireless network's SSID (Dion-Corp), it is not displayed within Windows. What is the MOST likely reason that the SSID is not being displayed?
The wireless router is not configured for DHCP support
The wireless router is configured with WPA2 encryption
The broadcast is disabled on the wireless router
802.11g and 802.11b use different frequencies
Your company has decided to upgrade its legacy phone system to use VoIP devices instead. The new phones will download the configurations from a server each time they boot up. Which of the following ports needs to be opened on the firewall to ensure the phones can communicate with the TFTP server and download their boot-up configurations?
69
53
21
161
(This is a simulated PBQ. If you had this question on the real exam, there would be a picture and you would be asked to drag-and-drop the steps into their sequential order. Note: there is not picture associated with this question for this practice exam.) Which of the following sequence of events properly identifies the steps of a laser printer’s imaging process?
Charging, processing, exposing, transferring, developing, fusing, and cleaning
Developing, processing, charging, exposing, cleaning, transferring, and fusing
Processing, charging, exposing, developing, transferring, fusing, and cleaning
Cleaning, charging, developing, exposing, transferring, fusing, and processing
Which of the following technologies combines the functionality of a firewall, malware scanner, and other security appliances into one device?
Syslog
IDS
IPS
UTM
The accounting department has been relocated to a new area of the building, which is more than 70 meters away from the closest IDF. To comply with an SLA that requires that 10Gb speeds be provided, what type of media should be installed?
CAT 6a
802.11ac
802.11n
CAT 5e
Which of the following is a connection-oriented protocol that utilizes TCP?
SNMP
TFTP
SSH
DHCP
William would like to use full-disk encryption on his laptop. He is worried about slow performance, though, so he has requested that the laptop have an onboard hardware-based cryptographic processor. Based on this requirement, what should William ensure the laptop contains?
AES
FDE
PAM
TPM
Which of the following types of servers should you configure to accept requests through HTTP or HTTPS and provide resources back to the requester?
Print server
Web server
File server
DHCP server
Which of the following devices is installed in a communication closet to connect network wall jacks to a network switch using pre-wired RJ-45 ports?
Router
Access point
Hub
Patch panel
What network device uses ACLs to prevent unauthorized access into company systems?
IDS
Content filter
Firewall
Load balancer
A technician is building a new computer for Dion Training. The technician installs the motherboard, processor, memory, hard drives, and case fans, then they attempt to connect the cables to the appropriate connections. When the technician powers on the system, the fans spin, the motherboard’s LEDs light up, and the computer completes its POST. Unfortunately, the monitor displays a “bootable device not found” error. Which of the following did the technician likely forget to connect?
SATA 15-pin power cable
CPU 8-pin power cable
Motherboard 24-pin power cable
Case fan 4-pin power cable
Using the image of the motherboard below, which of the following correctly indicates the circled area?
CPU slot
Memory slot
PCI
PCIe x16
You have been asked to install a network cable inside a conduit placed underground and connected to two buildings located about 1 KM apart. Which of the following cable types should you choose?
Fiber
Shielded
Coaxial
Plenum
Which type of wireless network utilizes the 5 GHz frequency band and reaches speeds of up to 9.6 Gbps?
802.11a
802.11ax
802.11b
802.11n
802.11ac
A customer called the service desk and complained that they could not reach the internet on their computer. You ask the customer to open their command prompt, type in ipconfig, and read you the IP address. The customer reads the IP as 169.254.12.45. What is the root cause of the customer's issue based on what you know so far?
Their workstation cannot reach the DNS server
Their workstation cannot reach the default gateway
Their workstation cannot reach the web server
Their workstation cannot reach the DHCP server
You have connected a new Smart TV to your home network and powered it on. When you try to access Netflix, you receive an error. You check the Network Status menu and see an IP address of 169.254.0.24. Which of the following types of IP addresses has your new Smart TV been assigned?
Link-local
Public
APIPA
Private
Which type of wireless network utilizes the 5 GHz frequency band and reaches speeds of up to 54 Mbps?
802.11g
802.11b
802.11n
802.11ax
802.11a
You are configuring a print server on the network. Which type of IP address should you configure it with?
Link-local
APIPA
Dynamic
Static
A technician has installed an 802.11n network, and most users can see speeds of up to 300Mbps. A few of the users have an 802.11n network card but cannot get speeds higher than 108Mbps. What should the technician do to fix the issue?
Upgrade the OS version to 64-bit
Install a vulnerability patch
Rollback the firmware on the WLAN card
Upgrade the WLAN card driver
You see some fading across your papers when printing things using a laser printer. The black color appears to be more faded than the other colors on your documents. What is the BEST solution to this problem?
Change the feed rate of the paper
Increase the temperature of the fuser element
Clean the printer's transfer roller
Replace the toner cartridge in the printer
You just replaced a failed motherboard in a corporate workstation and returned it to service. About an hour later, the customer complained that the workstation is randomly shutting down and rebooting itself. You suspect the memory module may be corrupt, and you perform a memory test, but the memory passes all of your tests. Which of the following should you attempt NEXT in troubleshooting this problem?
Replace the RAM with ECC modules
Remove and reseat the RAM
Reset the BIOS
Verify the case fans are clean and properly connected
You are troubleshooting a computer, and your supervisor believes that the issue is with the workstation's RAM. Which of the following symptoms did your supervisor likely observe?
Burning smell
Distended capacitors
Incorrect date/time on the workstation
Continuous reboot
Jason wants to order a new gaming laptop for his son for his birthday. The laptop display must support a high refresh rate of 120 Hz or 144 Hz. Which of the following types of laptop displays should Jason purchase to meet this requirement?
IPS
Plasma
VA
TN
Which type of wireless network utilizes the 2.4 GHz or 5 GHz frequency bands and reaches speeds of 108 Mbps to 600 Mbps?
802.11ax
802.11n
802.11b
802.11g
Which of the following storage types utilize a NAND chipset mounted directly onto the motherboard instead of a mechanical spinning drive to store data?
SATA
SSD
HDD
NVMe
Which of the following is a public IP address?
8.4.2.1
169.254.2.1
192.168.2.1
10.3.2.1
Dion Training wants to order some new laptops for their video editors. The video editors want to ensure the display has the best color accuracy when using a 60 Hz refresh rate. Which of the following types of displays should the company purchase to meet this requirement?
TN
VA
Plasma
IPS
Which of the following is NOT a common voltage produced by the power supply of a computer?
12 VDC
6 VDC
5 VDC
3.3 VDC
Which of the following is categorized as a public IP address?
169.254.12.64
172.30.15.12
192.168.0.2
11.120.32.41
When using a laser printer, what is used to transfer the image to a piece of paper?
Filament
Ribbon
Ink
Toner
Which of the following types of data should you transmit over UDP?
Streaming videos on Netflix
Paying your credit card bill
Attaching photos to an email
Updating your Facebook status
What type of wiring standard is used with POTS?
RJ-11
ST
RJ-45
F type
Which of the following is used to connect Cat 5e or above networks in an MDF or IDF?
66 punchdown block
F type
F type
110 punchdown block
Which type of wireless network utilizes the 2.4 GHz frequency band and reaches speeds of up to 54 Mbps?
802.11ax
802.11a
802.11b
802.11n
802.11g
