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PLUMBING INDUCTION PLUMBING LEVEL 2 - English Task

Total questions: 74

Worksheet time: 37mins

Name
Class
Date
1.

As a plumber with your own business, you will at some point have to communicate with your customers in a written form, such as estimates, quotes, invoices and perhaps letters of thanks or responses to complaints. It is always an advantage to have written communication, then, if there is any dispute situation, this can be proof of what has transpired between you and your customer. We have given you some words below (they are not all there, if you wish you can include others on a separate piece of paper). These are examples of the various punctuation that you would use in any written correspondence to your customer. What we want you to do is give a brief description of what each word means, so that you understand how to use the punctuation marks. What does a capital letter mean?

a)

A capital letter is used at the beginning of a sentence or for proper nouns.

b)

A capital letter is used only at the end of a sentence.

c)

A capital letter is used to separate paragraphs.

d)

A capital letter is used to indicate a question.

2.

As a plumber with your own business, you will at some point have to communicate with your customers in a written form, such as estimates, quotes, invoices and perhaps letters of thanks or responses to complaints. It is always an advantage to have written communication, then, if there is any dispute situation, this can be proof of what has transpired between you and your customer. We have given you some words below (they are not all there, if you wish you can include others on a separate piece of paper). These are examples of the various punctuation that you would use in any written correspondence to your customer. What we want you to do is give a brief description of what each word means, so that you understand how to use the punctuation marks. What does a comma mean?

a)

A comma is used to separate items in a list or to indicate a pause in a sentence.

b)

A comma is used to end a sentence.

c)

A comma is used to show possession.

d)

A comma is used to indicate a question.

3.

What does a question mark mean and where might it be used?

a)

A question mark is used at the end of a sentence to indicate a direct question.

b)

A question mark is used to show excitement at the end of a sentence.

c)

A question mark is used to separate items in a list.

d)

A question mark is used at the beginning of a sentence to indicate a command.

4.

What is a noun and where might it be used?

a)

A noun is a word that names a person, place, thing, or idea.

b)

A noun is a word that describes an action.

c)

A noun is a word that shows emotion.

d)

A noun is a word that connects sentences.

5.

What does the word 'Paragraph' mean and where might it be used?

a)

A paragraph is a group of sentences that discuss one main idea or topic.

b)

A paragraph is a type of punctuation used at the end of a sentence.

c)

A paragraph is a mathematical formula used in calculations.

d)

A paragraph is a title given to a chapter in a book.

6.

As a plumber with your own business, you will at some point have to communicate with your customers in a written form, such as estimates, quotes, invoices and perhaps letters of thanks or responses to complaints. It is always an advantage to have written communication, then, if there is any dispute situation, this can be proof of what has transpired between you and your customer. We have given you some words below (they are not all there, if you wish you can include others on a separate piece of paper). These are examples of the various punctuation that you would use in any written correspondence to your customer. What we want you to do is give a brief description of what each word means, so that you understand how to use the punctuation marks.

a)

A verb is a word that describes an action or a state of being.

b)

A verb is a punctuation mark used to end a sentence.

c)

A verb is a symbol used to separate items in a list.

d)

A verb is a mark used to show possession.

7.

What does a decimal point mean and where might it be used?

a)

A decimal point is used to separate the whole number from the fractional part in a decimal number.

b)

A decimal point is used to indicate multiplication in a number.

c)

A decimal point is used to separate thousands in a number.

d)

A decimal point is used to show negative numbers.

8.

What does the word 'Colon' mean and where might it be used?

a)

A colon is used to introduce a list, explanation, or quotation.

b)

A colon is a type of punctuation used to end a sentence.

c)

A colon is a mathematical symbol for division.

d)

A colon is a part of speech in grammar.

9.

What does a semi colon mean and where might it be used?

a)

A semi colon is used to join two closely related independent clauses or to separate items in a complex list.

b)

A semi colon is used to end a sentence.

c)

A semi colon is used to indicate a pause longer than a comma but shorter than a period.

d)

A semi colon is used to introduce a quotation.

10.

What does the word 'Full Stop' mean and where might it be used?

a)

A full stop is used at the end of a sentence to indicate a complete thought.

b)

A full stop is used to separate two words in a sentence.

c)

A full stop is used to show excitement in a sentence.

d)

A full stop is used to start a new paragraph.

11.

What does the word 'Adjective' mean and where might it be used?

a)

An adjective is a word that describes or modifies a noun.

b)

An adjective is a word that replaces a verb in a sentence.

c)

An adjective is a word that connects two clauses.

d)

An adjective is a word that expresses an action.

12.

As a plumber with your own business, you will at some point have to communicate with your customers in a written form, such as estimates, quotes, invoices and perhaps letters of thanks or responses to complaints. It is always an advantage to have written communication, then, if there is any dispute situation, this can be proof of what has transpired between you and your customer. We have given you some words below (they are not all there, if you wish you can include others on a separate piece of paper). These are examples of the various punctuation that you would use in any written correspondence to your customer. What we want you to do is give a brief description of what each word means, so that you understand how to use the punctuation marks. What does 'Quotation marks' mean?

a)

Quotation marks are used to show the exact words spoken or written by someone.

b)

Quotation marks are used to separate paragraphs in a letter.

c)

Quotation marks are used to indicate a question in a sentence.

d)

Quotation marks are used to end a sentence.

13.

Give a description of the following plumbing term: Ball Valve

a)

A valve that controls the flow of liquid or gas by means of a rotary ball with a bore.

b)

A valve that uses a flexible diaphragm to regulate flow.

c)

A valve that operates by lifting a disc to open or close the passage.

d)

A valve that is controlled by a spring mechanism.

14.

Give a description of the following plumbing term: Cistern

a)

A tank for storing water, especially one supplying taps or flushing a toilet.

b)

A pipe used to carry wastewater away from a building.

c)

A device used to control the flow of water in a pipe.

d)

A tool used to tighten plumbing fittings.

15.

Give a description of the following plumbing term: Cylinder

a)

A cylindrical tank used for storing hot water in a plumbing system.

b)

A device used to regulate water pressure in pipes.

c)

A tool for cutting and joining pipes.

d)

A valve used to control the flow of water in a system.

16.

Give a description of the following plumbing term: Drainpipe

a)

A pipe that carries waste water or sewage away from a building.

b)

A pipe that supplies clean water to a building.

c)

A pipe used for ventilation in plumbing systems.

d)

A pipe that stores rainwater for later use.

17.

Give a description of the following plumbing term: Estimate

a)

An approximate calculation of the cost, size, or value of something.

b)

A tool used to tighten pipes.

c)

A type of plumbing joint.

d)

A method for measuring water pressure.

18.

Give a description of the following plumbing term: Hazard

a)

A source of potential harm or danger.

b)

A type of plumbing pipe.

c)

A tool used to unclog drains.

d)

A method for joining pipes.

19.

Give a description of the following plumbing term: Hydraulic

a)

Relating to the movement of liquids through pipes and channels.

b)

A type of electrical wiring used in homes.

c)

A method for joining metal pipes using heat.

d)

A tool used for measuring water pressure.

20.

Give a description of the following plumbing term: Invoice

a)

A document listing goods or services provided and the amount due for payment.

b)

A tool used to tighten pipe fittings.

c)

A type of pipe joint used in plumbing systems.

d)

A chemical used to unclog drains.

21.

Give a description of the following plumbing term: LCS

a)

Low Carbon Steel, commonly used in plumbing for pipes and fittings.

b)

Liquid Cooling System, used for temperature regulation in plumbing.

c)

Lead Copper Solder, a material for joining pipes.

d)

Large Capacity Sump, a type of drainage system.

22.

Give a description of the following plumbing term: LPG

a)

Liquefied Petroleum Gas, used as fuel for heating and cooking.

b)

Liquid Polyethylene Glycol, used for pipe insulation.

c)

Low Pressure Gauge, used for measuring water pressure.

d)

Lead Pipe Gasket, used for sealing pipe joints.

23.

Give a description of the following plumbing term: MM

a)

Millimeter, a unit of length in the metric system.

b)

Main Manifold, a central pipe in plumbing systems.

c)

Metal Material, used for pipes and fittings.

d)

Maximum Measurement, the largest size in a set.

24.

Give a description of the following plumbing term: Metre

a)

A unit of length equal to 100 centimeters.

b)

A type of pipe used in plumbing systems.

c)

A tool used to measure water pressure.

d)

A device for controlling water flow.

25.

Give a description of the following plumbing term: MDPE

a)

Medium Density Polyethylene, a type of plastic pipe used in plumbing.

b)

Metallic Drainage Pipe Extension, used for extending metal pipes.

c)

Multi-Directional Pipe Elbow, a joint used in plumbing systems.

d)

Mechanical Drainage Pressure Equipment, used for clearing blockages.

26.

Give a description of the following plumbing term: O-ring

a)

A circular rubber ring used for sealing connections in plumbing.

b)

A type of pipe used for water supply.

c)

A tool used to tighten bolts in plumbing.

d)

A chemical used to clean pipes.

27.

Give a description of the following plumbing term: PPE

a)

Personal Protective Equipment, used to protect workers from hazards.

b)

Pipe Pressure Equalizer, a device to balance water pressure.

c)

Primary Pipe Extension, used to lengthen pipelines.

d)

Plumbing Pipe Enclosure, a cover for exposed pipes.

28.

Give a description of the following plumbing term: Quotation

a)

A formal statement of the estimated cost for a job or service.

b)

A type of pipe used for water supply.

c)

A tool used to tighten bolts.

d)

A method for joining two pipes together.

29.

Give a description of the following plumbing term: Radiator

a)

A device for heating a room by circulating hot water or steam.

b)

A pipe used to drain wastewater from a building.

c)

A valve used to control water pressure.

d)

A tool for tightening plumbing fittings.

30.

Give a description of the following plumbing term: Radius

a)

The distance from the center to the edge of a circle or pipe.

b)

The thickness of a pipe wall.

c)

The length of a pipe segment.

d)

The diameter of a pipe.

31.

Give a description of the following plumbing term: Risk Assessment

a)

The process of identifying and evaluating potential risks.

b)

A method for installing water pipes.

c)

A tool used to measure water pressure.

d)

A type of plumbing joint.

32.

Give a description of the following plumbing term: SEDBUK

a)

Seasonal Efficiency of Domestic Boilers in the UK, a rating for boiler efficiency.

b)

Standard Energy Distribution Board Used in Kitchens.

c)

Systematic Evaluation of Domestic Boiler Usage.

d)

Specialized Equipment for Domestic Boiler Upkeep.

33.

Give a description of the following plumbing term: Sewer Pipe

a)

A pipe that carries sewage from buildings to treatment facilities.

b)

A pipe that supplies clean water to buildings.

c)

A pipe used for rainwater drainage only.

d)

A pipe that transports gas to appliances.

34.

Give a description of the following plumbing term: Soil Pipe

a)

A pipe that carries waste from toilets to the sewer.

b)

A pipe that supplies clean water to the house.

c)

A pipe used for rainwater drainage.

d)

A pipe that carries gas to appliances.

35.

Give a description of the following plumbing term: Storage Cistern

a)

A tank used for storing water for domestic use.

b)

A pipe used for draining rainwater from roofs.

c)

A device used to increase water pressure in pipes.

d)

A valve used to control the flow of hot water.

36.

Give a description of the following plumbing term: Water Pressure

a)

The force exerted by water in a plumbing system.

b)

The temperature of water in a plumbing system.

c)

The color of water in a plumbing system.

d)

The amount of water used in a plumbing system.

37.

Give a description of the following plumbing term: WC Cistern

a)

A tank that stores water for flushing a toilet (Water Closet).

b)

A pipe used to supply water to a kitchen sink.

c)

A valve that controls water flow to a shower.

d)

A device used to heat water in a bathroom.

38.

Give a description of the following plumbing term: 'X' Dimension

a)

A specific measurement used in plumbing drawings or installations.

b)

A type of pipe fitting used for joining two pipes.

c)

A tool used for measuring water pressure in pipes.

d)

A standard plumbing code for pipe materials.

39.

1. You have a wall which measures 4m x 2.5m. How many 250mm x 400mm tiles would you need to buy to cover this wall completely?

a)

40

b)

100

c)

80

d)

50

40.

If the tiles in the above question cost £3.25 each how much would it cost to buy the correct amount needed?

a)

£65.00

b)

£32.50

c)

£45.50

d)

£81.25

41.

If a bundle of copper (10 x 3m) costs £98.10, what is the cost per metre?

a)

£3.27

b)

£2.94

c)

£3.50

d)

£3.00

42.

How much does the above bundle of copper cost when you add VAT at 20%?

a)

£120

b)

£100

c)

£140

d)

£80

43.

Calculate how much water it will hold and how much it will weigh (show your answers in Litres and kilogrammes).

a)

The container will hold 10 litres of water and weigh 10 kilogrammes.

b)

The container will hold 5 litres of water and weigh 5 kilogrammes.

c)

The container will hold 20 litres of water and weigh 20 kilogrammes.

d)

The container will hold 15 litres of water and weigh 15 kilogrammes.

44.

Work out the volume of the following cylinder.

a)

150.8 cm³

b)

94.2 cm³

c)

113.1 cm³

d)

78.5 cm³

45.

The circumference of the above cylinder is:

a)

2πr

b)

πr2\pi r^2

c)

πd2\pi d^2

d)

r2+h2r^2 + h^2

46.

If I buy 300 end feed elbows at £0.11 each and 15 compression tees at £1.58 each, how much will I pay after I have added the Vat @ 20%?

a)

£108.36

b)

£95.30

c)

£120.00

d)

£102.50

47.

If I am paid £10.50 per hour and I work a 37-hour week and I am deducted 24% in tax and national insurance, what will my take home pay be?

a)

£295.56

b)

£310.00

c)

£250.00

d)

£325.00

48.

If I hire a scaffold tower for £74 per day and pay in advance for 7 days, how much will it cost?

a)

£518

b)

£444

c)

£588

d)

£672

49.

Because I am a loyal customer the hirer has offered to give me a 10% discount, how much will it cost after the discount has been applied?

a)

90% of the original price

b)

80% of the original price

c)

70% of the original price

d)

100% of the original price

50.

You have a wall which measures 4m x 2.5m. How many 250mm x 400mm tiles would you need to buy to cover this wall completely?

a)

40

b)

100

c)

80

d)

50

51.

If the tiles in the above question cost £3.25 each, how much would it cost to buy the correct amount needed?

a)

£32.50

b)

£29.25

c)

£26.00

d)

£35.75

52.

The cost per metre if a bundle of copper (10 x 3m) costs £98.10 is:

a)

£3.27

b)

£9.81

c)

£32.70

d)

£2.73

53.

4. How much does the above bundle of copper cost when you add VAT at 20%?

a)

£120

b)

£100

c)

£140

d)

£80

54.

5. You have a water storage tank in your loft. It measures 1050mm x 795mm x 600mm to the water level. How much water will it hold and how much will it weigh?

a)

The tank will hold 501.9 litres of water and it will weigh approximately 501.9 kg.

b)

The tank will hold 350 litres of water and it will weigh approximately 350 kg.

c)

The tank will hold 600 litres of water and it will weigh approximately 600 kg.

d)

The tank will hold 750 litres of water and it will weigh approximately 750 kg.

55.

Work out the volume of the following cylinder.

a)

The volume is 314 cm³.

b)

The volume is 628 cm³.

c)

The volume is 157 cm³.

d)

The volume is 471 cm³.

56.

7. The circumference of the above cylinder is:

a)

2πr

b)

πr2\pi r^2

c)

πdh

d)

r2hr^2h

57.

If I buy 300 end feed elbows at £0.11 each and 15 compression tees at £1.58 each, how much will I pay after I have added the Vat @ 20%?

a)

£56.76

b)

£45.63

c)

£52.80

d)

£60.00

58.

If I am paid £10.50 per hour and I work a 37-hour week and I am deducted 24% in tax and national insurance, what will my take home pay be?

a)

£295.98

b)

£370.00

c)

£310.50

d)

£325.00

59.

If I hire a scaffold tower for £74 per day and pay in advance for 7 days, how much will it cost after a 10% discount for being a loyal customer?

a)

£466.20

b)

£518.00

c)

£525.00

d)

£474.60

60.

Match the following numbers to their correct position on the ruler (top ruler):

a)

27mm

1.

2.7cm

b)

88mm

2.

8.8cm

c)

23mm

3.

2.3cm

d)

101mm

4.

10.1cm

e)

36mm

5.

3.6cm

61.

Draw a line from the number to the corresponding place on the rule. Match the following numbers to their correct position on the ruler (middle ruler):

a)

1.3cm

1.

1.3cm

b)

6.5cm

2.

6.5cm

c)

7.7cm

3.

7.7cm

d)

12.6cm

4.

12.6cm

e)

3.4cm

5.

3.4cm

62.

Match the following numbers to their correct position on the ruler (bottom ruler):

a)

7mm

1.

0.7cm

b)

6.3cm

2.

6.3cm

c)

56mm

3.

5.6cm

d)

147mm

4.

14.7cm

e)

2.9cm

5.

2.9cm

63.

TASK Job Application Letter Which of the following is a requirement for the trainee Plumbing and Heating Engineer position at HOW Plumbing Services? A) Must have previous plumbing experience B) Must have ambition C) Must own a vehicle D) Must be over 30 years old

a)

Must have previous plumbing experience

b)

Must have ambition

c)

Must own a vehicle

d)

Must be over 30 years old

64.

Which of the following is the correct way to start a job application letter for a plumbing position?

a)

Dear Hiring Manager, I am writing to apply for the plumbing position at your company.

b)

Hey, I want the plumbing job.

c)

To whom it may concern, I need a job.

d)

Hi, give me the plumber job.

65.

Which of the following should be included in a detailed estimate for replacing a bathroom suite, according to standard plumbing practice?

a)

Cost of Labour, Cost of Materials, Details of work, Estimated duration, Health and safety issues, Full total cost

b)

Only the cost of materials and labour

c)

Just the total cost for the completed work

d)

Only the estimated duration and health and safety issues

66.

Estimates should include several key components. Fill in the blank: Estimates should include: Cost of Labour, Cost of Materials, Details of work to be carried out, Estimated duration of time to complete the work, Any health and safety issues, and _________.

a)

Full total cost for completed work

b)

List of employee names

c)

Company logo

d)

Weather forecast for the week

67.

Which of the following is NOT typically included in a plumbing estimate?

a)

Cost of Labour

b)

Cost of Materials

c)

Estimated duration of time to complete the work

d)

Colour of bathroom tiles

68.

How would you work out the total cost of copper and plastic pipe, fittings, bathroom suite, and all consumables for a bathroom installation using the Screwfix site and a provided diagram?

a)

By listing all required items from the diagram, searching for them on Screwfix, and adding up their prices.

b)

By estimating the cost based on previous projects without checking Screwfix.

c)

By purchasing only the bathroom suite and ignoring pipework and fittings.

d)

By using only copper pipe and ignoring plastic pipe and fittings.

69.

Give your company a name and present your estimate to the tutor so that it can be compared in class later. What is the main purpose of this activity?

a)

To compare estimates with classmates

b)

To start a real business

c)

To submit a final project

d)

To design a company logo

70.

What information should be entered in the 'Item' column of the Materials table?

a)

The name or description of the material required for plumbing.

b)

The quantity of each material required.

c)

The cost of each material.

d)

The supplier's contact information.

71.

Which column in the Materials table is used to record the number of units required for each item?

a)

A) Item

b)

B) Quantity

c)

C) Price

d)

D) Amount

72.

In the Labour table, what does the 'Rate' column represent?

a)

The cost per hour for labour.

b)

The total number of hours worked.

c)

The name of the labourer.

d)

The date the labour was performed.

73.

What is the purpose of the 'Acceptance of estimate' section in the worksheet?

a)

To provide a space for the client or responsible person to sign and date, confirming acceptance of the estimated costs.

b)

To list the materials required for the project.

c)

To calculate the total labor hours needed.

d)

To outline the payment schedule for the project.

74.

Which of the following is NOT listed as part of the 'Total estimate' in the worksheet?

a)

Total materials

b)

Total labour

c)

Subtotal

d)

Discount

e)

VAT