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WorksheetsConflict Resolution and Empathy Quiz
Total questions: 25
Worksheet time: 13mins
Why is it important to consider another person's perspective during a conflict?
To prove you are right
To understand their feelings and viewpoint
To ignore their opinion
To make them agree with you
What might Jamie feel if you forgot to call her as promised?
Happy
Indifferent
Upset or ignored
Excited
What are roadblocks in the context of resolving a conflict?
Actions or behaviors that help resolve a conflict
Actions or behaviors that often get in the way of resolving a conflict
Physical barriers that prevent communication
Positive strategies for conflict resolution
Which of the following are considered roadblocks to resolving a conflict? Choose all that apply.
Yelling
Avoiding your feelings
Blaming
Eye Rolling
Talking to your friend
What is the purpose of using 'I Messages'?
To accuse others of wrongdoing.
To express feelings without blaming others.
To make others feel defensive.
To avoid expressing any feelings.
Which of the following is an example of an 'I Message'?
I felt like you were being rude.
I felt confused when you made a face.
I feel as though you should not be whispering because it’s not nice.
I think you are wrong.
Why is it important to consider the size of a problem when handling conflicts?
To determine the level of stress involved
To decide whether to involve an adult
To know how much time it will take
To understand the emotional impact
What should you do if you encounter a big conflict?
Ignore it
Handle it yourself
Get an adult involved
Talk to a friend
How can smaller problems typically be handled?
By involving a teacher
By handling it yourself
By calling a meeting
By writing it down
What is one way to resolve a conflict where neither side is completely happy?
Avoid the problem
Smooth it over
Win at all costs
Compromise
Which conflict resolution strategy involves pretending nothing happened?
Avoid the problem
Smooth it over
Win at all costs
Collaborate
In Solution 2, what type of conflict resolution is being used when you apologize and agree on future actions?
Avoid the problem
Smooth it over
Collaborate
Win at all costs
In order to understand the other person’s perspective, you need to have:
Disagreements
Empathy
Frustration
Appreciation
What should you do with small problems according to the text?
Turn them into a big deal
Let go of them and move on
Ignore them completely
Discuss them with everyone
How should you handle bigger problems?
Ignore them
Let them go
Do something to address them
Turn them into small problems
What is the main focus of 'I Messages'?
How the other person is feeling
How you are feeling
What actions to take
How to solve a problem
How do 'I Messages' help in communication?
By ignoring the other person's perspective
By explaining how the other person's actions made you feel
By focusing on the other person's actions
By avoiding expressing feelings
Which of the following is an example of an 'I Message'?
You always make me angry.
I feel upset because you didn't listen.
You never understand me.
You should change your behavior.
Which question should you ask yourself to determine if a problem is serious?
Can I ignore the problem?
Is anyone seriously hurt (emotionally or physically)?
Can I handle this myself or do I need help?
What time is it?
What is one way to assess if you can handle a problem on your own?
Ask if you can ignore the problem.
Determine if you need help.
Check if it's raining outside.
See if you have enough time.
What does it mean to show empathy?
To ignore someone else's feelings
To put yourself in someone else's shoes
To always agree with others
To focus only on your own perspective
What might Brian feel if you spend more time with Anna instead of him?
Happy and included
Indifferent and unconcerned
Left out and possibly hurt
Excited and joyful
What is one of the steps you should take when you have a conflict with a friend?
Ignore the problem
Consider the other person’s perspective
Blame the other person
Avoid communication
Which method is suggested to express how you feel during a conflict?
Use "I Messages"
Use "You Messages"
Stay silent
Shout louder
What should you do after resolving a conflict?
Hold a grudge
Forgive and move on
Keep arguing
Avoid the person
