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Business Management Certification

Total questions: 99

Worksheet time: 50mins

Name
Class
Date
1.

What is the key objective of a small business owner?

a)

To generate profits

b)

To minimize risks

c)

To expand globally

d)

To hire more employees

2.

What are entrepreneurs willing to take on to grow their businesses rapidly?

a)

Known opportunities

b)

Unknown risks

c)

Guaranteed profits

d)

Stable markets

3.

What type of products require pick-up or delivery?

a)

Digital

b)

Physical

c)

Virtual

d)

Service-based

4.

When a customer purchases an item from a business, what type of transaction is it?

a)

Business-to-business

b)

Business-to-consumer

c)

Consumer-to-consumer

d)

Consumer-to-business

5.

What type of corporations are for-profit with limited liability?

a)

Non-profit corporations

b)

S corporations

c)

Sole proprietorships

d)

Partnerships

6.

Which type of corporations are ideal for international businesses?

a)

S corporations

b)

C corporations

c)

Limited liability companies

d)

Non-profit organizations

7.

Who oversees daily operational and administrative functions in a company?

a)

Chief Executive Officer

b)

Chief Operating Officer

c)

Chief Financial Officer

d)

Chief Marketing Officer

8.

Who votes on the management of a company?

a)

Employee

b)

Customer

c)

Stockholder

d)

Supplier

9.

How are employees paid when they receive a fixed amount each pay period?

a)

By commission

b)

By salary

c)

By piece work

d)

By hourly wage

10.

What can businesses offer in addition to a lower salary?

a)

Bonuses

b)

Equity

c)

Discounts

d)

Insurance

11.

During which stage of the business life cycle is a company regularly taking on new customers?

a)

Start-up

b)

Growth

c)

Survival

d)

Decline

12.

What is created during the design thinking process to test ideas?

a)

Blueprint

b)

Prototype

c)

Model

d)

Draft

13.

What allows one to see and experience a customer's perspective?

a)

Sympathy

b)

Empathy

c)

Analysis

d)

Observation

14.

What are the inexpensive versions of a product created by the design team called?

a)

Final products

b)

Minimum Viable Products

c)

Sample products

d)

Test products

15.

Name one benefit of a franchise.

a)

Less risk involved

b)

Higher initial investment

c)

Unproven business model

d)

Limited brand recognition

16.

Label the items as either a product or a service. Use P for product and S for service: Muffins.

a)

P

b)

S

c)

Both P and S

d)

Neither P nor S

17.

Label the items as either a product or a service. Use P for product and S for service: AC repairs.

a)

P

b)

S

c)

Both P and S

d)

Neither P nor S

18.

Label the items as either a product or a service. Use P for product and S for service: Toilet paper.

a)

P

b)

S

c)

Both P and S

d)

Neither P nor S

19.

Label the items as either a product or a service. Use P for product and S for service: Jewelry.

a)

P

b)

S

c)

Both P and S

d)

Neither P nor S

20.

Label the items as either a product or a service. Use P for product and S for service: Web designs.

a)

P

b)

S

c)

Both P and S

d)

Neither P nor S

21.

Label the items as either a product or a service. Use P for product and S for service: Couch.

a)

P

b)

S

c)

Both P and S

d)

Neither P nor S

22.

Label the items as either a product or a service. Use P for product and S for service: Guitar lessons.

a)

P

b)

S

c)

Both P and S

d)

Neither P nor S

23.

Which legal structure is best for international business even with being double-taxed?

a)

Non-profit

b)

C corporation

c)

Sole proprietorship

d)

Partnership

24.

What is a characteristic of a sole proprietorship?

a)

Shared financial backing

b)

No ownership, no US federal taxes

c)

Easy to create but comes with unlimited liability

d)

Lower tax rate that prevents double-taxing

25.

Which legal structure is ideal for a single owner seeking low risk?

a)

LLC

b)

S corporation

c)

Partnership

d)

Non-profit

26.

What is a feature of an S corporation?

a)

Best for international business

b)

Lower tax rate that prevents double-taxing

c)

No ownership, no US federal taxes

d)

Shared financial backing

27.

Which legal structure involves shared financial backing?

a)

LLC

b)

Partnership

c)

Non-profit

d)

Sole proprietorship

28.

What role is responsible for overseeing company finances?

a)

CEO

b)

Founder

c)

CFO

d)

COO

29.

Who creates the company?

a)

CEO

b)

Founder

c)

Stakeholder

d)

COO

30.

Which role reports to the board of directors?

a)

CEO

b)

CFO

c)

COO

d)

Stockholder

31.

What type of compensation is usually found in sales roles?

a)

Salary

b)

Hourly

c)

Commission

d)

Equity

32.

Which compensation type is a set rate of pay for hours worked?

a)

Equity

b)

Hourly

c)

Commission

d)

Salary

33.

List the correct order of the business life cycle stages:

a)

Existence, Survival, Success, Take-off, Resource maturity, Pivot or persist, Exit plan

b)

Survival, Existence, Success, Take-off, Resource maturity, Exit plan, Pivot or persist

c)

Existence, Success, Survival, Take-off, Pivot or persist, Resource maturity, Exit plan

d)

Existence, Survival, Take-off, Success, Resource maturity, Exit plan, Pivot or persist

34.

Michael owns a small but profitable tech company. He has been approached by a larger company that wants to purchase his business. In which business life cycle stage is Michael?

a)

Existence

b)

Survival

c)

Exit plan

d)

Resource maturity

35.

Bill just started a new graphic design business. He is advertising online and trying to gain customers. He just finished working with his first client. In which business life cycle stage is Bill?

a)

Existence

b)

Success

c)

Take-off

d)

Resource maturity

36.

Stephanie started a new flower shop last year. She has a good customer base and money coming in. In which business life cycle stage is Stephanie?

a)

Survival

b)

Success

c)

Take-off

d)

Pivot or persist

37.

List the correct order of the design thinking process.

a)

Empathize, Define, Ideate, Prototype, Test

b)

Define, Empathize, Prototype, Ideate, Test

c)

Test, Prototype, Ideate, Define, Empathize

d)

Ideate, Test, Empathize, Define, Prototype

38.

During which stage of the design thinking process will the design team create multiple inexpensive product versions?

a)

Prototype

b)

Test

c)

Define

d)

Empathize

39.

During which stage of the design thinking process is a problem statement formed?

a)

Define

b)

Empathize

c)

Ideate

d)

Test

40.

Which stage of the design thinking process involves learning about customers' challenges?

a)

Empathize

b)

Prototype

c)

Test

d)

Ideate

41.

What is the amount of loss one is willing to take when making an investment decision?

a)

Risk tolerance

b)

Market size

c)

Cash flow

d)

Management skillsets

42.

What mindset means believing that one can accomplish anything through hard work?

a)

Growth mindset

b)

Fixed mindset

c)

Risk mindset

d)

Investment mindset

43.

What type of risk is a natural disaster?

a)

Environmental risk

b)

Financial risk

c)

Market risk

d)

Operational risk

44.

What is a business opportunity that lets a buyer start a business called?

a)

Investment

b)

License

c)

Authorization

d)

Vision

45.

What needs to be obtained to use a brand name on products?

a)

License

b)

Patent

c)

Authorization

d)

Vision

46.

Which of the following is NOT one of the five factors that determine the viability of a business opportunity?

a)

Market size

b)

Competitors

c)

Cash flow management

d)

Management skillsets

47.

What helps a business achieve short-term and long-term goals?

a)

Business plan

b)

Executive summary

c)

Financial plan

d)

Vision statement

48.

How long should a lean canvas ideally be?

a)

One page

b)

Two pages

c)

Three pages

d)

Four pages

49.

What creates the first impression of a business plan?

a)

Executive summary

b)

Financial plan

c)

Vision statement

d)

Market analysis

50.

What plan should specifically be directed to investors and lenders?

a)

Financial plan

b)

Marketing plan

c)

Operational plan

d)

Risk management plan

51.

In what form is a pitch deck most commonly presented?

a)

Slide presentation

b)

Written report

c)

Video presentation

d)

Audio recording

52.

What provides a brief overview of a business's mission and value to customers?

a)

Vision and value proposition

b)

Executive summary

c)

Financial plan

d)

Market analysis

53.

What does a patent protect from being copied?

a)

Invention

b)

Brand name

c)

Business plan

d)

Market strategy

54.

What protects a company's formulas from being shared with competitors?

a)

Trade secrets

b)

Patents

c)

Licenses

d)

Authorizations

55.

What must one obtain from the author or creator to license a product?

a)

Authorization

b)

License

c)

Patent

d)

Vision

56.

What agreements are signed by employees to agree not to share trade secrets?

a)

Non-disclosure

b)

Licensing

c)

Authorization

d)

Vision

57.

Which of the following is a common characteristic of successful entrepreneurs?

a)

Self-reliance

b)

Indecisiveness

c)

Pessimism

d)

Risk aversion

58.

What is a potential political risk that entrepreneurs might face?

a)

Increased tax rates

b)

Natural disasters

c)

Bankruptcy

d)

Employee turnover

59.

Identify an example of an environmental risk for entrepreneurs.

a)

Natural disasters

b)

Inflation

c)

Political instability

d)

Market competition

60.

What is a financial risk that entrepreneurs might encounter?

a)

Bankruptcy

b)

High employee morale

c)

Technological advancements

d)

Strong market demand

61.

Which business opportunity involves recruiting marketers to join a team?

a)

Network marketing

b)

Franchise

c)

Licensing

d)

Managing cash flow

62.

Which business opportunity involves higher start-up costs?

a)

Franchise

b)

Network marketing

c)

Licensing

d)

Relationships

63.

Which business opportunity obtains licenses to use a brand name?

a)

Licensing

b)

Franchise

c)

Network marketing

d)

Passion

64.

Which viability factor involves the potential funding of a business opportunity?

a)

Managing cash flow

b)

Market size

c)

Relationships

d)

Passion

65.

Which viability factor involves building relationships with experienced professionals?

a)

Relationships

b)

Market size

c)

Passion

d)

Licensing

66.

Which viability factor can help an entrepreneur make up for a lack of skills?

a)

Passion

b)

Market size

c)

Licensing

d)

Managing cash flow

67.

Which viability factor analyzes the skills of employees?

a)

Management skillset

b)

Market size

c)

Passion

d)

Relationships

68.

Which viability factor researches the demand for products or services?

a)

Market size

b)

Passion

c)

Licensing

d)

Managing cash flow

69.

What is the purpose of a pitch deck?

a)

To attract investors and get them excited

b)

To outline the marketing plan

c)

To define the organizational structure

d)

To summarize the financial plan

70.

What is a lean canvas?

a)

A one-page document summarizing key information for investors

b)

A detailed financial projection

c)

A comprehensive marketing strategy

d)

A slideshow presentation for investors

71.

Which section of a business plan determines if there is a large enough customer pool?

a)

Marketing plan

b)

Executive summary

c)

Financial plan

d)

Organizational structure

72.

Which section of a business plan briefly explains everything in the business plan?

a)

Executive summary

b)

Marketing plan

c)

Financial plan

d)

Organizational structure

73.

Which section of a business plan includes roles that have not yet been filled?

a)

Organizational structure

b)

Marketing plan

c)

Executive summary

d)

Financial plan

74.

Which section of a business plan includes things like a budget and profit and loss projection?

a)

Financial plan

b)

Marketing plan

c)

Executive summary

d)

Organizational structure

75.

Jessica is composing a song and wants to protect it from being copied. Which intellectual property law would best protect Jessica’s song?

a)

Trademark

b)

Patent

c)

Copyright

d)

Trade secret

76.

George came up with a secret banana bread recipe that he sells in his bakery. Which intellectual property law would best protect his recipe?

a)

Copyright

b)

Trademark

c)

Patent

d)

Trade secret

77.

Mary works for a tech company and is designing a new style of headphones. Which intellectual property law would best protect Mary’s design?

a)

Trade secret

b)

Trademark

c)

Patent

d)

Copyright

78.

Will designed a company logo for his new gym. Which intellectual property law would best protect his logo?

a)

Patent

b)

Trade secret

c)

Copyright

d)

Trademark

79.

A target market identifies the ________ to which a company markets its products and services.

a)

customer group

b)

product type

c)

sales region

d)

advertising method

80.

A value proposition is a statement that explains ________ a customer should do business with a company.

a)

why

b)

when

c)

where

d)

how

81.

Primary data is more ________ and reliable compared to secondary data.

a)

accurate

b)

biased

c)

outdated

d)

irrelevant

82.

Secondary data often contains ________.

a)

personal bias

b)

absolute accuracy

c)

primary observations

d)

future predictions

83.

A(n) ________ competitor is a business that sells similar products or services as another business.

a)

direct

b)

indirect

c)

potential

d)

virtual

84.

A(n) ________ competitor is a business that sells different products or services but is similar enough to be competitive with another business.

a)

indirect

b)

direct

c)

primary

d)

exclusive

85.

A SWOT analysis documents a company’s strengths, weaknesses, ________, and threats.

a)

opportunities

b)

profits

c)

expenses

d)

customers

86.

Financial limitations would be an example of a ________ in a SWOT analysis.

a)

weakness

b)

strength

c)

opportunity

d)

threat

87.

Mark designs logos for businesses in his city. He mostly works with local bakeries. What is Mark’s target market?

a)

Females, ages 13-19

b)

Males, ages 20-40

c)

Kids, ages 2-12

d)

Adults, ages 25-60

88.

A focus group was formed to provide opinions for a target market. What type of data is being collected from the focus group?

a)

Primary

b)

Secondary

c)

Tertiary

d)

Quaternary

89.

An internet article about fashion trends seen in Europe was used to select inventory for a small boutique. What type of data was used in this scenario?

a)

Secondary

b)

Primary

c)

Tertiary

d)

Quaternary

90.

What is direct competition in business?

a)

A business that sells different products

b)

A business that sells similar products or services

c)

A business that sells unrelated products

d)

A business that sells outdated products

91.

What is an example of indirect competition for an ice cream parlor?

a)

Another ice cream parlor

b)

A nearby bakery

c)

A sandwich shop

d)

A clothing store

92.

What does a SWOT analysis help determine?

a)

The price of products

b)

Areas for improvement

c)

Employee salaries

d)

Market trends

93.

In a SWOT analysis, what does "Strength" refer to?

a)

Dependable employees

b)

Increased competition

c)

Small budget

d)

Market trends

94.

In a SWOT analysis, what does "Weakness" refer to?

a)

Dependable employees

b)

Increased customers

c)

Repair shop competitors

d)

Small budget

95.

A marketing method that uses customized newsletters to engage with customers is ______.

a)

email

b)

television

c)

billboard

d)

radio

96.

A marketing method that uses ads on a website within a search engine is ______ advertising.

a)

pay-per-click

b)

banner

c)

email

d)

affiliate

97.

The four segments of sales data are behavioral, geographical, demographic, and ______.

a)

psychological

b)

seasonal

c)

technological

d)

historical

98.

______ data provides information about a customer’s age, gender, or ethnicity.

a)

Demographic

b)

Transactional

c)

Geographic

d)

Behavioral

99.

Investors use ______ to determine the cost of acquiring new customers.

a)

customer acquisition costs

b)

operating expenses

c)

gross profit margin

d)

inventory turnover