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SCM FINAL EXAM

Total questions: 60

Worksheet time: 31mins

Name
Class
Date
1.

The Make vs. Buy decision determines whether a company will:

a)

Hire new employees

b)

Produce in-house or outsource production

c)

Open new branches

d)

Buy land for a factory

2.

“Magluluto ba ako ng adobo o oorder na lang sa GrabFood?” is an example of:

a)

Logistics decision

b)

Forecasting

c)

Make vs. Buy decision

d)

Pricing strategy

3.

Which company keeps its chip design in-house but outsources assembly to Foxconn?

a)

Samsung

b)

Apple

c)

Dell

d)

Sony

4.

One major advantage of the make option is:

a)

Less investment needed

b)

Higher flexibility

c)

Greater control over quality

d)

No need for skilled labor

5.

A company that wants to focus on its core competency usually decides to:

a)

Make everything in-house

b)

Buy or outsource non-core activities

c)

Stop outsourcing completely

d)

Build more factories

6.

Apple decided to design its own A-series chips mainly due to:

a)

Cost-cutting measures

b)

Risk of dependency on Samsung

c)

High demand in the market

d)

Trade restrictions

7.

When a sari-sari store owner produces their own ice for small needs but buys in bulk during fiesta season, it demonstrates:

a)

Core competency

b)

Economies of scale

c)

Quality control

d)

Opportunity cost

8.

The most important question when performing a cost-benefit analysis is:

a)

Who is the supplier?

b)

How much will it cost vs. how much will it save?

c)

When is the deadline?

d)

What is the employee capacity?

9.

Jollibee produces its secret sauces in-house but buys raw materials from suppliers. This means:

a)

They fully outsource operations

b)

They balance make and buy strategies

c)

They only buy from global markets

d)

They have no supplier control

10.

SM Supermalls hiring third-party janitorial services is an example of:

a)

Insourcing

b)

Outsourcing

c)

Offshoring

d)

Reshoring

11.

A supply chain network can best be described as:

a)

A single route from supplier to customer

b)

A linear production process

c)

A web of interconnected suppliers and customers

d)

A transportation-only system

12.

Which of the following is NOT part of a supply chain network component?

a)

Supplier

b)

Manufacturer

c)

Bank lender

d)

Retailer

13.

Amazon’s fulfillment centers are examples of:

a)

Manufacturing plants

b)

Distribution centers

c)

Retail outlets

14.

Deterministic network models assume:

a)

Uncertain demand

b)

Fixed and predictable conditions

c)

Random customer behavior

d)

Variable transportation cost

15.

Stochastic modeling helps companies:

a)

Eliminate forecasting

b)

Predict future sales accurately

c)

Plan for uncertainty and risk

d)

Focus only on transportation

16.

Nike’s warehouse location decisions use which model type?

a)

Bi-level optimization

b)

Network modeling

c)

JIT system

d)

Stochastic routing

17.

Which of the following is not a goal of inventory management?

a)

Maximize product availability

b)

Increase carrying costs

c)

Improve cash flow

d)

Minimize excess stock

18.

Toyota’s “Just-in-Time” system aims to:

a)

Increase warehouse space

b)

Reduce excess inventory

c)

Slow down production

d)

Maximize safety stock

19.

EOQ (Economic Order Quantity) is used to:

a)

Determine supplier reliability

b)

Find the optimal order size

c)

Measure product demand

d)

Compute holding costs only

20.

A company using MILP in its supply chain most likely wants to:

a)

Plan production and distribution efficiently

b)

Track customer complaints

c)

Manage employee attendance

d)

Forecast marketing trends

21.

Pricing and Revenue Management ensures companies sell:

a)

More products regardless of cost

b)

The right product, to the right customer, at the right time, and price

c)

At the lowest possible price always

d)

Only to bulk buyers

22.

Revenue management for multiple customer segments allows:

a)

All customers to pay the same

b)

Price discrimination based on willingness to pay

c)

Customers to decide their own prices

d)

Randomized pricing

23.

Airline ticket discounts for students is an example of:

a)

Perishable asset management

b)

Multiple customer segmentation

c)

Spot demand

d)

Bulk buying

24.

Which of the following is a perishable asset in SCM?

a)

Factory machines

b)

Airline seat

c)

Land

d)

Software license

25.

When supermarkets launch “Buy 1 Take 1” promos before goods expire, they’re applying:

a)

Demand forecasting

b)

Perishable asset revenue management

c)

Lean production

d)

Push system strategy

26.

Seasonal demand means:

a)

Prices that change every day

b)

Demand changes due to seasons or events

c)

Consistent demand year-round

d)

Supply always exceeds demand

27.

Offering pre-order discounts before peak season is a strategy for:

a)

Bulk demand

b)

Perishable assets

c)

Seasonal demand

d)

Reverse logistics

28.

Spot demand refers to:

a)

Scheduled bulk purchasing

b)

Immediate, one-time buying at current prices

c)

Seasonal promotions

d)

Price negotiation in advance

29.

Jollibee’s coordination with suppliers, warehouses, and stores is an example of:

a)

Internal integration

b)

External integration

c)

Full supply chain integration

d)

Reverse logistics

30.

A push system is primarily based on:

a)

Customer orders

b)

Demand forecasting

c)

Supplier feedback

d)

Real-time data

31.

A pull system minimizes waste because:

a)

It’s based on forecasts

b)

It produces only what’s ordered

c)

It stores products in advance

d)

It doubles production speed

32.

Zara’s constant design updates are examples of:

a)

Push strategy

b)

Lean production

c)

Demand-driven strategy

d)

Reverse supply

33.

E-commerce in SCM refers to:

a)

In-person shopping

b)

Buying/selling goods using electronic platforms

c)

Manual order taking

d)

Cash-only transactions

34.

Which is NOT a benefit of E-commerce in SCM?

a)

Real-time communication

b)

Wider market reach

c)

Manual documentation

d)

Data-driven forecasting

35.

Lazada and Shopee allow small sellers to operate without a physical store. This is an example of:

a)

Traditional logistics

b)

Digital marketplace integration

c)

Outsourcing strategy

d)

Bulk distribution

36.

Electronic Data Interchange (EDI) allows:

a)

Paper-based communication

b)

Computer-to-computer exchange of documents

c)

Manual encoding of receipts

d)

Verbal orders between managers

37.

Walmart uses EDI primarily to:

a)

Track employee performance

b)

Automate stock replenishment with suppliers

c)

Manage social media marketing

d)

Train new employees

38.

Barcode scanning in SM Hypermarket helps:

a)

Increase product prices

b)

Automatically update inventory records

c)

Manually record sales

d)

Hide pricing data

39.

Data warehousing helps SCM managers by:

a)

Deleting old records

b)

Analyzing large amounts of historical data

c)

Making random decisions

d)

Slowing down communication

40.

Which company uses SAP ERP for global operations?

a)

Coca-Cola

b)

Nestlé

c)

Unilever

d)

Amazon

41.

ERP systems primarily aim to:

a)

Separate business functions

b)

Integrate all departments and data

c)

Replace suppliers

d)

Manage only HR tasks

42.

San Miguel Corporation’s use of ERP demonstrates:

a)

Industry diversification with digital integration

b)

Outsourcing of HR

c)

Manual production planning

d)

Separate data systems

43.

An Agile Supply Chain emphasizes:

a)

Cost reduction only

b)

Flexibility and responsiveness

c)

Large inventories

d)

Long-term forecasting

44.

Zara’s fast-fashion model is a perfect example of:

a)

Lean supply chain

b)

Agile supply chain

c)

Reverse logistics

d)

Traditional retailing

45.

Dell’s "Build-to-Order" system is agile because:

a)

It mass-produces goods

b)

It starts production after receiving an order

c)

It forecasts demand yearly

d)

It ignores customer needs

46.

Which of the following best describes a lean supply chain?

a)

Prioritizes waste reduction and efficiency

b)

Focuses on rapid market adaptation

c)

Produces customized goods instantly

d)

Increases stock buffers

47.

The combination of lean and agile strategies is called:

(a)  

48.

Which situation best illustrates agility?

a)

A bakery doubling production overnight after viral sales

b)

A store keeping old stock for years

c)

A company that delays orders due to rigid systems

d)

An office with fixed schedules

49.

Reverse supply chain flows from:

a)

Supplier to customer

b)

Customer back to manufacturer

c)

Retailer to distributor

d)

Factory to raw material supplier

50.

Apple’s Trade-In program is an example of:

a)

Agile supply chain

b)

Reverse supply chain

c)

Pull system

d)

E-commerce integration

51.

The primary goal of a reverse supply chain is:

a)

Delivering goods faster

b)

Recovering value and promoting sustainability

c)

Increasing production

d)

Avoiding product recalls

52.

Coca-Cola’s bottle reuse and recycling campaign promotes:

a)

Waste production

b)

Circular economy

c)

Overproduction

d)

Mass marketing

53.

IKEA’s “Buy Back & Resell” program supports:

a)

Agile manufacturing

b)

Reverse logistics

c)

E-commerce expansion

d)

Lean cost reduction only

54.

Which stage comes first in a reverse supply chain?

a)

Refurbishment

b)

Recycling

c)

Collection

d)

Reselling

55.

When Amazon repairs and resells returned items, it is called:

a)

Refurbishment

b)

Overproduction

c)

Mass customization

d)

Forward integration

56.

What key benefit does reverse logistics give to companies?

a)

Higher costs

b)

Sustainability and customer trust

c)

Shorter warranties

d)

Less accountability

57.

Which company uses a robot named “Daisy” to recycle old phones?

a)

Samsung

b)

Apple

c)

Dell

d)

Sony

58.

Agile supply chains focus on ________, while reverse supply chains focus on ________.

a)

Forward flow; backward flow

b)

Cost; profit

c)

Efficiency; production

d)

Quality; speed

59.

A company quickly adjusting its delivery route during a typhoon demonstrates:

a)

Reverse supply chain

b)

Agile responsiveness

c)

Lean cost reduction

d)

Bi-level optimization

60.

Reverse supply chains contribute to CSR (Corporate Social Responsibility) because:

a)

They increase market share

b)

They reduce waste and promote eco-friendly practices

c)

They reduce employee workload

d)

They eliminate competitors