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WorksheetsChapter 3 Vocabulary
Total questions: 20
Worksheet time: 10mins
mediator
neutral third party who attempts to help people involved in a conflict reach an agreement
individual who escalates conflicts between parties
person who decides the outcome of a dispute
someone who remains uninvolved in conflicts
misunderstandings
failures in communication that lead to conflict
clear communication strategies
effective conflict resolution techniques
ways to enhance understanding
I-statements
words that explain how the speaker feels without judging the receiver
phrases that criticize the listener's actions
statements that express anger towards others
questions that seek clarification from the listener
positive peer pressure
social pressure among people of the same age or status that contributes to good health and can be beneficial
pressure to conform to unhealthy behaviors among peers
influence from friends to engage in risky activities
social isolation due to lack of peer support
feedback
constructive response to a message
negative criticism without suggestions
an opinion based on personal feelings
an irrelevant comment on a topic
pressure
A force exerted on an object
A motivation to do an activity or take on certain qualities; can be internal or external
A measure of the weight of an object
A type of physical stress
compromise
an agreement in which two sides come together and each side gives in a little
a situation where one side wins completely
a formal contract that is legally binding
a disagreement that leads to conflict
negotiation
process of working together to resolve conflict and find acceptable solutions; involves identifying the cause, asking for solutions from both parties, agreeing on and carrying out a solution, and evaluating the solution and renegotiating, if necessary
a method of imposing one's will on another party without discussion
the act of avoiding conflict by agreeing to everything the other party says
a formal procedure for making legal agreements without any discussion
active listening
act of concentrating on the person talking and acknowledging what one has heard
the ability to hear sounds without understanding them
a technique used to ignore distractions while speaking
a method of communicating without verbal cues
conflict-resolution skills
strategies for working through a disagreement or argument in positive, productive ways
methods for avoiding disagreements altogether
tactics for winning arguments
skills for effective communication without conflict
refusal skills
set of skills designed to help someone avoid participating in unhealthy behaviors
a technique for improving communication skills
a method for enhancing physical fitness
a strategy for increasing academic performance
passive-aggressive
using direct communication to express needs and feelings
using techniques that do not clearly state needs, wants, and feelings to make demands of and insult others
openly expressing anger and frustration
using humor to mask true feelings
negative peer pressure
social pressure among people of the same age or status that encourages unhealthy behaviors or is not respectful
a supportive environment that promotes healthy choices
encouragement from friends to engage in positive activities
pressure to conform to societal norms that are beneficial
communication
exchange of spoken or unspoken messages between people
a method of sending written messages only
a way to avoid misunderstandings
the act of listening without responding
verbal communication
use of words, spoken or written, to send a message
the use of body language to convey information
communicating through visual aids and images
the process of listening and understanding spoken language
nonverbal communication
use of body language, tone and volume of voice, and other wordless signals to send a message
the act of speaking without using any gestures or facial expressions
communicating through written words and text
the use of technology to convey messages without speaking
assertive
clearly stating needs, wants, and feelings
avoiding conflict and confrontation
expressing emotions without clarity
being overly aggressive in communication
conflict
A disagreement or argument that occurs due to misunderstandings or differing priorities, values, goals, or needs
A harmonious relationship between individuals or groups
A situation where everyone agrees on the same goals and values
A peaceful resolution to a disagreement
aggressive
making demands of and insulting others
being overly friendly and accommodating
showing a lack of interest in others' opinions
expressing emotions in a calm and controlled manner
communication process
a method of sending messages through technology
a series of actions people use to exchange ideas, thoughts, feelings, and information
the act of speaking without listening
the use of body language to convey emotions
