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Mid Term Test Principle Management

Total questions: 60

Worksheet time: 3600secs

Name
Class
Date
1.

Managers with positions such as regional manager, project leader, or division manager are ________.

a)

first-line managers

b)

top managers

c)

production manager

d)

middle managers

2.

If Rafael achieves his division goals, it  is an indication of his ________ as a manager.

a)

leadership

b)

effectiveness

c)

efficiency

d)

attention to detail

3.

The human resources manager is meeting  with the sales manager to write job descriptions and to decide how to group jobs for a new sales products.  These two are involved in ________.  

a)

planning

b)

organizing

c)

leading

d)

controlling

4.

Yelena has an idea for a new product she would like to produce and market. According to Mintzberg, part of_____________ role would consider the activities necessary to form and launch new product.

a)

planning

b)

resource allocator

c)

negotiator

d)

entrepreneur

5.

When Adam manages the employees who produce the product, he is utilizing his  _________ .

a)

conceptual skills

b)

disseminator skills

c)

technical skills

d)

interpersonal skills

6.

________________ involves defining the organization's goals, establishing strategies       for achieving those goals, and developing plans to integrate and coordinate work            activities.

a)

controlling

b)

planning

c)

leading

d)

organizing

7.

When Maaz tells the employees that he is sure they can fulfill the schedule because they are good and skilled employees, he is performing which of the following management functions?

a)

controlling

b)

leading

c)

planning

d)

organizing

8.

Mia and Mila  are working for one manufacturer and found that their  managers were convinced that there is one ideal way to perform each job. They would be working for a company that implement to an approach to management referred to as  _____________.

a)

closed system management

b)

administrative management

c)

scientific management

d)

systems perspective

9.

The concept in organizational theory that views organizations as dynamic entities that continuously interact with their external environment is known as_____________.

a)

scientific management

b)

classical approach

c)

contingency

d)

open-systems

10.

Maz Weber defined the organization elements which make up the ideal bureaucracy. These include:

a)

A formal set of rules and procedures.

b)

Received orders from one superior.

c)

Paid fair wage for services.

d)

Harmony team spirit.

11.

Volkswagen was found to have installed software in their diesel vehicles that could detect when they were being tested for emissions. However, in real-world driving conditions, the vehicles emitted far more pollutants than the acceptable limits. Which of the following is NOT the solution for the organization?

a)

It focused on work process to continuously improved the quality.

b)

It focused on one superior of orders towards the employees.

c)

It focused on the statistical techniques for operations measurement.

d)

It focused on overall process of production in an organization

12.

WES Company has a highly sophisticated approach to management that relies heavily on a decision-making focus, measurable criteria, quantitative models, and computers. Based on this information, we can conclude that WES Company subscribes to the _____________ perspective of management thought.

a)

behavioral

b)

quantitative

c)

systems

d)

Scientific

13.

One of the functions of Scientific Management is to  __________________.

a)

reward the employees with non-economic reward.

b)

develop informal leadership in a group norm.

c)

accomplish one’s true mission in life.

d)

specialization of labour equally between management and workers.

14.

According to _______________approach, organization are different, face different situations, and require different ways of managing

a)

behavioral

b)

classical

c)

quantitative

d)

contingency

15.

Softex Holdings has been going through a rough patch lately. Turnover has been high, and employee morale is at an all-time low. Though employees and competitors hold management responsible for the decline, the CEO does not let the managers go or change the management style. Which of the following could explain this attitude?

a)

The CEO holds the omnipotent view of management, which asserts that external factors significantly affect performance outcomes.

b)

The employees are responsible for organisational policies because the organisation has a "take-charge" management style.

c)

The CEO is unresponsive to the criticisms from stakeholders.

d)

The CEO holds the view that managers have only a limited role in the organisation's success or failure.

16.

The soccer league in England is notorious for the number of team managers fired over the course of a single season, which stands at no fewer than eight managers on average, owing to poor team form and consequently, poor results. It is evident from this information that the league endorses a(n) ________ view of management.

a)

symbolic

b)

omnipotent

c)

impotent

d)

omniscent

17.

Which of the following factors is an economic component of an organisation's external environment?

a)

The organisation's employees have on average, 2.3 children.

b)

The average customer of a firm has a high school education.

c)

The firm's customers' monthly disposable household income falls in the range of RM8,000-RM12,000.

d)

Most of the firm's customers live in the Sabah.

18.

If the components of an organization's environment change frequently, the organization is operating in a ________ environment.

a)

stable

b)

simple

c)

dynamic

d)

complex

19.

Which of the following describes a dynamic environment?

a)

Sales vary with the seasons

b)

Production methods have changed gradually over the last 25 years.

c)

Competitors move into and out of the industry frequently.

d)

Product demand increases every year on a steady upward trend.

20.

The area in which your office operates has been relatively stable in terms of land prices and demand. However, you have noticed that demand for housing in the area usually spikes in summer. Which of the following best describes your business environment?

             

a)

Stable and simple

b)

Dynamic and simple

c)

Stable and complex

d)

Dynamic and complex

21.

If the population of older adults in a country increases significantly, this would be an        example of changing ____________ in a firm’s external environment.

a)

economic conditions

b)

political conditions

c)

sociocultural conditions

d)

demographic conditions

22.

Google has often been cited as a model for employee satisfaction. Google takes extensive care to ensure employees have the best available conditions to perform, ranging from free snack bars, free massages, innovation rooms, spas-on-site, and many more such measures. Which dimension of organizational culture is Google said to emphasize through such measures?

a)

adaptability

b)

team orientation

c)

people orientation

d)

attention to detail

23.

If you were talking to Terri, an average person, and asked him what the term culture meant, he would reply that it is ________.

a)

the formal rules of an organization

b)

the nature of products/services offered by the company

c)

the shared values and practices of the firm

d)

a set of operational procedures for the company

24.

Which of the following is an example of a corporate ritual?

a)

Ramli and Ahmad swap stories about the company's history and past heroes who have made significant contributions to the company.

b)

Company executives use company-specific jargon or slogans intended to inspire other employees to perform better.

c)

Zenn Corporation hosts annual events to commemorate employee contributions and reward outstanding performance.

d)

In the reception lobby is an assortment of material artifacts such as trade magazines, industry awards, photos of the employees-of-the-month, and samples of products.

25.

Social obligation is the obligation of a business to meet its ________.

a)

social and legal responsibilities

b)

economic and social responsibilities

c)

social and economic responsibilities

d)

economic and legal responsibilities

26.

When a company evaluates its supply chain to ensure its suppliers adhere to fair labor practices, which dimension of corporate social responsibility is it addressing?

a)

Environmental responsibility

b)

Economic responsibility

c)

Ethical responsibility

d)

Social responsibility

27.

An environmental law firm is analyzing a client's operations to ensure compliance with environmental regulations. What is the primary objective of this analysis in the context of green legal approaches?

a)

To reduce legal expenses.

b)

To assess the company's public relations efforts.

c)

To identify potential regulatory violations and compliance gaps.

d)

To increase product sales

28.

An organization is assessing the potential environmental impact of its packaging materials. What is the primary objective of this analysis in a green market context?

             

a)

To reduce the cost of packaging materials.

b)

To understand the marketing potential of the packaging.

c)

To ensure the packaging is visually appealing.

d)

To identify opportunities for eco-friendly packaging.

29.

In analyzing an ethical dilemma, what is the role of a decision-making framework?

a)

It dictates the right ethical decision.

b)

It simplifies the decision-making process.

c)

It eliminates ethical dilemmas altogether.

d)

It provides a structured approach to assess alternatives and make an informed choice.

30.

In Kohlberg's Theory of Moral Development, at which level of moral reasoning does an individual typically start considering societal rules and expectations?

a)

Preconventional level

b)

Conventional level

c)

Postconventional level

d)

Nonconventional level

31.

Pharmacists who decline to dispense drugs that cause abortions are functioning at the ________ stage of moral development.

a)

preconventional

b)

coventional

c)

principled

d)

post-convention

32.

The UN Global Compact's principle concerning "Human Rights" primarily focuses on

a)

maximizing corporate profits.

b)

promoting local businesses.

c)

upholding the fundamental rights of workers and communities.

d)

expanding international trade agreements.

33.

When an organization's code of ethics encourages employees to report unethical behavior of their colleagues, what analytical approach should the organization use to ensure a fair and confidential process?

a)

Avoid encouraging reports to prevent potential conflicts.

b)

Develop a whistleblowing system that protects those reporting unethical behavior.

c)

Disregard any unethical behavior to maintain a harmonious work environment.

 

d)

Publicly shame individuals who report unethical behavior to deter future reports

34.

Under what approach does the organization work to meet the environmental demands of multiple groups of people including employees, suppliers, or the community?

a)

stakeholder approach

b)

market approach

c)

legal approach

d)

activist approach

35.

Ben discussing with his subordinate Jazlan the types of projects Jazlan would like to work on in the coming year.  They are setting goals and determining what success would look like.  Ben and Jazlan are engaged in ________.

a)

performance planning

b)

strategic planning

c)

management by observation

d)

management by objective

36.

When is the traditional top-down approach to planning most likely to be effective

a)

When lower level employees develop plans

b)

When the plans focus on developing a large number of plans and carefully documenting them

c)

When the management avoids the use of a formal planning department

d)

When plans are developed that can actually be used by organizational members

37.

Mr. Aden wants to formulate a plan that lays out general guidelines for his employees and leaves room for interpretation. Which of the following types of plans would best suit his requirement?

a)

informal

b)

specific

c)

directional

d)

standing

38.

Which of the following is an assumption associated with traditional goal setting?

a)

Employees will be more motivated to try to attain goals that they helped set

b)

Clarity and specificity are preserved as the goals filter down through organizational levels

c)

Top managers know what is best because they see the "big picture."

d)

Managers and employees together develop goals.

39.

Rahul is the owner of a small company that sells corporate gifts through an online store.  Business has slowed down in recent months and he realizes that the organization must move in a different direction if it is to survive. He has reset some of the company's overall goals and wants to develop a plan to achieve those goals. He is anticipating the business environment to be volatile for next few years.  Considering the above information, it can be determined that his plan must be ________, ________, and ________.

             

a)

operational; directional; rigid

b)

informal; unwritten; flexible

c)

strategic; general; rigid

d)

strategic; specific; flexible

40.

If a bank estimates the capabilities of its employees who provide customer service prior to implementing a new training program designed to change their method of providing customer service, it is ________.

a)

conducting an external analysis

b)

formulating its competitive strategies

c)

performing an internal analysis

d)

performing an employee audit

41.

Lower-level managers are responsible for ________ strategies.

a)

functional

b)

stability

c)

corporate

d)

operating

42.

Helen, the owner of Cute Cupcakes, is conducting a SWOT analysis of her company. Which of the following represents an opportunity for expansion?

a)

There has been a trend toward personalized cupcakes for a variety of occasions.

b)

The production process was found to be highly efficient and wastage was kept to a minimum

c)

In a taste test, Cute Cupcakes products ranked higher than competitors in the taste and texture segments

d)

One of Cute Cupcakes competitors has added cookies to its product line.

43.

Computer peripherals provider Ascent plans to enter a new market in another country. Which of the following represents a threat for Ascent?

             

a)

Ascent's profit margin in the previous year was its lowest on record and it will require long-term planning to improve margins.

b)

Ascent lacks the resources to enter the market on its own and has to find a partner in the new market.

c)

Ascent will have to plan its entry carefully as the laws in the country do not favor foreign businesses.

d)

Ascent needs to improve its service capabilities in the new country as this is an important source of revenue.

44.

Every fast food hamburger restaurant chain wants you to believe their product is the best because it is stored or prepared uniquely.  Each of these is pursuing a ________.

             

a)

low cost leadership strategy

b)

differentiation strategy

c)

focus strategy

d)

quality strategy

45.

Meeting customers' rigorous demand is an illustration of an efficient manufacturing technique.

a)

true

b)

false

46.

Motivating subordinates can be linked with the leading function of management

a)

true

b)

false

47.

Centralization is the degree of dispersion of authority and most effective depending on the individual situations within organizations. 

a)

true

b)

false

48.

Managers may ignore the individual differences in making decisions for job designs, motivation techniques and leadership styles.

a)

true

b)

false

49.

People's beliefs about conditions of economic inequality illustrate how societal attitudes can constrain managers' decisions and actions.

a)

true

b)

false

50.

Organizations that emphasize workplace spirituality focus on individual development.

a)

true

b)

false

51.

In order to develop an innovative organizational culture, managers must minimize ambiguity and uncertainty and discourage risk-taking.

a)

true

b)

false

52.

In strong organizational cultures, employees have little knowledge of company history or heroes; what is important is present performance

a)

true

b)

false

53.

An organization's structural design, its goals, performance appraisal systems, and reward allocation procedures influence the ethical choices of employees.

a)

true

b)

false

54.

According to the classical view of social responsibility, management's only social responsibility is to maximize profits.

a)

true

b)

false

55.

At the principled level of moral development, an individual values the rights of others and upholds absolute values and rights regardless of the majority's opinion.

a)

true

b)

false

56.

   Social entrepreneurs primarily focus on maximizing financial profits while also addressing social and environmental issues

a)

true

b)

false

57.

The standard procedure to be followed by the human resources department of a company when initiating disciplinary action against an employee is an example of a standing plan.

a)

true

b)

false

58.

In the management by objectives (MBO) process of goal setting, goals are ambiguous, giving managers and employees more flexibility to respond to changing conditions.

a)

true

b)

false

59.

Planning is concerned with how objectives are to be accomplished, not what is to be accomplished.

a)

true

b)

false

60.

Evaluating an organization's intangible assets is part of conducting an internal analysis in the strategic management process.

a)

true

b)

false